PFD report

Katie MADDEN · Prevention of Future Deaths report

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Issued 30 May 2024•Suffolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
8

Named on the report

Responses found
6

Of 8 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Failure to assess additional risks to vulnerable parents in safeguarding referrals concerning their children
    Part of recurring concern: Failure to recognise vulnerability in safeguarding decisionsPart of recurring concern: Inadequate child safeguarding assessment
  2. Failure to provide additional support for vulnerable recipients of a ‘Claires Law’ Domestic Violence Disclosure during child-care investigations
  3. Failure of the funding pathway to provide access to specialist psychological treatment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Implement prompts across children’s and adults’ multi-agency referral forms to identify and route related concerns about adults or children.

    Stated by Suffolk County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2024.
  2. Action

    Add guidance to the MASH practice note and Standard Operating Procedure to identify vulnerable adults in safeguarding referrals concerning children.

    Stated by Suffolk County CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  3. Action

    Refer parents needing additional support during PLO proceedings to Adult Social Care for eligibility assessment and services.

    Stated by Suffolk County CouncilStatus unclearThe respondent did not make the status of this action clear when they made their response on 6 June 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    Children’s social workers cannot undertake specific mental health assessments, requiring referral or signposting to appropriate services.

    Stated by Suffolk County CouncilUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess additional risks to vulnerable parents in safeguarding referrals concerning their children

Wider context from the report

“4. Safeguarding referrals made the Multi-Agency Safeguarding Hub in respect of Kate’s children were viewed in isolation, with no system in place to assess any additional risks posed to Kate herself. There were no additional steps, or risk assessments undertaken in relation to Kate, even though she was a recipient of a ‘Claires Law’ Domestic Violence Disclosure and therefore known to be more vulnerable. ”

Is this part of a recurring concern?

Yes — Failure to recognise vulnerability in safeguarding decisions; Inadequate child safeguarding assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide additional support for vulnerable recipients of a ‘Claires Law’ Domestic Violence Disclosure during child-care investigations

Wider context from the report

“1. No evidence was seen that recipients of a ‘Claires Law’ Domestic Violence Disclosure are treated as being of greater vulnerability, or at a higher risk, when Child Services are undertaking investigations regarding the provision of children’s care, and removal of the children from a parent is being considered. It was heard in evidence that the Social Worker appointed to this case, quite properly focused on what was in the best interest of Kate’s children. There was however no formal system in place to provide additional support for Kate herself, even though she was known to be vulnerable. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the funding pathway to provide access to specialist psychological treatment

Wider context from the report

“5. In 2022 it was recognised by a Clinical Psychologist that Kate could benefit from Schema-based Cognitive Behavioural Therapy, which is not routinely available on the NHS. The psychological review had been ordered by the Family Court, and funding for this course needed to be applied for. Applying for funding involved requests to the Legal Aid Board, Integrated Care Board (Individual Funding Request), Wellbeing Service and Social Services, none of whom provided the funding, with each suggesting contacting one of the other agencies involved. An experienced mental health clinician with many years’ experience described the ‘whole route as very complicated’ and ‘it was difficult to find a solution for funding’. In addition, funding was very rarely made available, and as a service they were usually unable to meet patient expectations (who believe a treatment might be made available), where in reality it almost certainly would not be available. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of Schema-based Cognitive Behavioural Therapy on the NHS

Wider context from the report

“5. In 2022 it was recognised by a Clinical Psychologist that Kate could benefit from Schema-based Cognitive Behavioural Therapy, which is not routinely available on the NHS. The psychological review had been ordered by the Family Court, and funding for this course needed to be applied for. Applying for funding involved requests to the Legal Aid Board, Integrated Care Board (Individual Funding Request), Wellbeing Service and Social Services, none of whom provided the funding, with each suggesting contacting one of the other agencies involved. An experienced mental health clinician with many years’ experience described the ‘whole route as very complicated’ and ‘it was difficult to find a solution for funding’. In addition, funding was very rarely made available, and as a service they were usually unable to meet patient expectations (who believe a treatment might be made available), where in reality it almost certainly would not be available. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of risk assessment of vulnerable parents’ mental health and physical wellbeing at Public Law Outline notification

Wider context from the report

“2. It was identified that when Kate was informed there may be an application to the Family Court to place her children into care (using the Public Law Outline process), the impact of such a decision on her mental health, or physical wellbeing was not taken into consideration. As a recipient of a ‘Claires Law’ Domestic Violence Disclosure, it was acknowledged that she was of greater vulnerability, but no system is currently in place which allows a risk assessment to be undertaken at the time the Public Law Outline notification is given to a parent. The day after Kate was told of the Public Law Outline notification, she had intentionally crashed her car in an unsuccessful attempt to end her life, requiring 4 weeks in an Intensive Treatment Unit to recover from the serious injuries she received. ”

Is this part of a recurring concern?

Yes — Failure to assess and respond to mental-health risks arising during child protection and care proceedings.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of independent Social Services support for vulnerable parents

Wider context from the report

“3. Once the Public Law Outline process was initiated, independent legal advice was provided, and a voluntary sector advocate supported Kate through the legal process. However, Katie received no independent support from Social Services, and had no independent professional to undertake a holistic review of her case, in light of her known circumstances and vulnerabilities. It was heard that mental health professionals had assumed that she had a Social Worker of her own, and expressed surprise when finding out that she did not. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of independent professional holistic case review for vulnerable parents

Wider context from the report

“3. Once the Public Law Outline process was initiated, independent legal advice was provided, and a voluntary sector advocate supported Kate through the legal process. However, Katie received no independent support from Social Services, and had no independent professional to undertake a holistic review of her case, in light of her known circumstances and vulnerabilities. It was heard that mental health professionals had assumed that she had a Social Worker of her own, and expressed surprise when finding out that she did not. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement prompts across children’s and adults’ multi-agency referral forms to identify and route related concerns about adults or children.

Verbatim wording from the response

“Action is already underway following a Serious Case Review in respect of MANDY for a process of prompts in both children’s and adult Multi Agency Referral Forms. This is for the practitioner to consider, when putting in a referral related to a child, whether there is an adult involved for whom there are also concerns. The practitioner will be prompted at the end of the referral form to direct the practitioner to submit the additional concerns in relation to the adult to the relevant portal for triaging. This process will also be implemented when referrals are received in respect of adults where the practitioner will be prompted to refer any concerns identified in relation to a child to the relevant portal.”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add guidance to the MASH practice note and Standard Operating Procedure to identify vulnerable adults in safeguarding referrals concerning children.

Verbatim wording from the response

“Any referrals related to safeguarding concerns for a parent would be passed to the MASH who will consider any safeguarding actions required in accordance with Section 42 of the Care Act. A practice note and addition to the Standard Operating Procedure for the MASH will be made to remind MASH practitioners of the need to identify the vulnerabilities of any adults involved in safeguarding referrals in respect of children.”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refer parents needing additional support during PLO proceedings to Adult Social Care for eligibility assessment and services.

Verbatim wording from the response

“CYP staff were aware of the “Claire’s Law” disclosure recorded having had access to all safeguarding referrals relating to the family. However, SCC accept that if a parent demonstrates that they are in need of additional support as a result of the onset of PLO proceedings then CYP staff should make a referral to ASC by way of a referral to its Customer First Team in addition to any support they may already be receiving from other agencies. This is particularly pertinent, in cases such as Katie’s, where a parent has an established history of rumination and behaving unpredictably during stressful life events. The purpose of the referral would be to determine eligibility for assessment and services in accordance with the Care Act 2014. This activity may result in further signposting, including to primary or secondary mental health services.”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure advocate support is accessible and appropriate to the assessed needs of parent carers.

Verbatim wording from the response

“ownership and responsibility across the wider system. We will ensure that advocate support is accessible and appropriate to the needs of parent/carers where risk assessed. CYP staff will also be reminded that the PLO process should be utilised, wherever possible, as a restorative tool which is approached with compassion and from a trauma-informed place.”

Source location

Response from SCC
Page 3 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make referral practice and recognition of significant mental-health issues a dedicated focus of annual PLO training, informed by parent and carer experience.

Verbatim wording from the response

“Whilst a referral of this type is wholly dependent on the person’s consent and may not always result in the aforementioned assessment(s) staff will be reminded that a referral ought to be made, nonetheless. This aspect of identified learning shall become a dedicated focus within our annual PLO training for CYP colleagues working across our operational services to raise awareness of presenting significant MH issues, recognising that SW are not able to undertake specific MH assessments. The voice of parent/carers as “experts by experience” will inform our PLO training programme. We shall work alongside our judiciary partners such as CAFCASS to raise awareness and promote”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require Legal Services staff accepting new CYP cases to discuss parental vulnerabilities and whether referral or further signposting is needed.

Verbatim wording from the response

“In addition, staff at Legal Services, when accepting a new case from CYP, shall be required to discuss with social workers any relevant vulnerabilities relating to the parent(s) and whether a referral or any further signposting is needed.”

Source location

Response from SCC
Page 3 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Children’s social workers cannot undertake specific mental health assessments, requiring referral or signposting to appropriate services.

Verbatim wording from the response

“Whilst a referral of this type is wholly dependent on the person’s consent and may not always result in the aforementioned assessment(s) staff will be reminded that a referral ought to be made, nonetheless. This aspect of identified learning shall become a dedicated focus within our annual PLO training for CYP colleagues working across our operational services to raise awareness of presenting significant MH issues, recognising that SW are not able to undertake specific MH assessments. The voice of parent/carers as “experts by experience” will inform our PLO training programme. We shall work alongside our judiciary partners such as CAFCASS to raise awareness and promote”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The relevant integrated care board, through an independent panel, determines individual funding requests for treatments not routinely available on the NHS.

Verbatim wording from the response

“Regarding your concern that, following a psychological review ordered by the Family Court, the Schema-based Cognitive Behavioural Therapy treatment recommended for Katie was not made available. I regret that Katie did not get this therapy as it is not routinely available on the NHS. In such instances, the normal process would be for an individual funding request application to be made by the appropriate clinician to the relevant integrated care board (in this instance, Norfolk and Waveney ICB). This would then be considered by an independent panel made up of doctors, nurses, public health experts, pharmacists, NHS England representatives and lay members.”

Source location

Response from DHSC
Page 1 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Norfolk and Waveney Integrated Care Board is responsible for deciding individual funding requests for treatments unavailable through standard NSFT services.

Verbatim wording from the response

“NSFT is commissioned to provide mental health services within Norfolk and Suffolk. For service users under the care of NSFT, where a need for treatment that cannot be provided by NSFT is clinically indicated by NSFT clinicians, a process for requesting individual funding is available by way of request to Norfolk & Waveney Integrated Care Board.”

Source location

Response from NSFT
Page 1 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Social services support and therapy-access processes are outside the Constabulary’s direct control or involvement, limiting action in response.

Verbatim wording from the response

“Further, we note your concerns regarding the limited support that the deceased received from social services during this process and the difficulties in accessing recommended therapy. These are processes that the Constabulary do not have any direct control or involvement in and therefore the Constabulary is very limited in what action it can take in response to those concerns.”

Source location

Response from Suffolk Constabulary
Page 1 · response
Published 6 June 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Remind children’s services staff to use the PLO process as a compassionate, trauma-informed restorative tool wherever possible.

    Stated by Suffolk County CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  2. 2

    Work with judiciary partners, including CAFCASS, to raise awareness and promote wider-system ownership and responsibility.

    Stated by Suffolk County CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  3. 3

    Direct clinicians receiving referrals to identify non-NSFT treatment recommendations and offer an NSFT assessment before signposting elsewhere.

    Stated by Norfolk and Suffolk NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 June 2024.
  4. 4

    Hold an initial meeting to assess the domestic homicide review referral.

    Stated by Suffolk ConstabularyStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  5. 5

    Continue offering appropriate support and cooperation to partner agencies.

    Stated by Suffolk ConstabularyStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2024.
  6. 6

    Fully engage with learning reviews.

    Stated by Suffolk ConstabularyStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2024.
  7. 7

    Complete the domestic homicide review referral.

    Stated by Suffolk ConstabularyStated completedThe respondent said that this action was complete when they made their response on 6 June 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    Developing a national system to represent vulnerable parents’ needs is assigned to the appropriate Secretaries of State.

    Stated by Suffolk County CouncilRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  2. 2

    Established procedures for handling Claire’s Law disclosures were considered compliant and sufficient in this case.

    Stated by Suffolk County CouncilExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind children’s services staff to use the PLO process as a compassionate, trauma-informed restorative tool wherever possible.

Verbatim wording from the response

“ownership and responsibility across the wider system. We will ensure that advocate support is accessible and appropriate to the needs of parent/carers where risk assessed. CYP staff will also be reminded that the PLO process should be utilised, wherever possible, as a restorative tool which is approached with compassion and from a trauma-informed place.”

Source location

Response from SCC
Page 3 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with judiciary partners, including CAFCASS, to raise awareness and promote wider-system ownership and responsibility.

Verbatim wording from the response

“Whilst a referral of this type is wholly dependent on the person’s consent and may not always result in the aforementioned assessment(s) staff will be reminded that a referral ought to be made, nonetheless. This aspect of identified learning shall become a dedicated focus within our annual PLO training for CYP colleagues working across our operational services to raise awareness of presenting significant MH issues, recognising that SW are not able to undertake specific MH assessments. The voice of parent/carers as “experts by experience” will inform our PLO training programme. We shall work alongside our judiciary partners such as CAFCASS to raise awareness and promote”

Source location

Response from SCC
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Direct clinicians receiving referrals to identify non-NSFT treatment recommendations and offer an NSFT assessment before signposting elsewhere.

Verbatim wording from the response

“In view of the above, NSFT has asked all clinicians that receive referrals into services to identify those where treatments have been recommended by non-NSFT clinicians in order to offer an assessment prior to signposting elsewhere on the basis that:”

Source location

Response from NSFT
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold an initial meeting to assess the domestic homicide review referral.

Verbatim wording from the response

“I can confirm that a domestic homicide review referral was completed on 5th July 2024 by Suffolk Constabulary, and an initial meeting to assess the referral will be held in early August 2024.”

Source location

Response from Suffolk Constabulary
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue offering appropriate support and cooperation to partner agencies.

Verbatim wording from the response

“Suffolk Constabulary will continue to offer appropriate support and co-operation to partner agencies and fully engage with learning reviews.”

Source location

Response from Suffolk Constabulary
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fully engage with learning reviews.

Verbatim wording from the response

“Suffolk Constabulary will continue to offer appropriate support and co-operation to partner agencies and fully engage with learning reviews.”

Source location

Response from Suffolk Constabulary
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the domestic homicide review referral.

Verbatim wording from the response

“I can confirm that a domestic homicide review referral was completed on 5th July 2024 by Suffolk Constabulary, and an initial meeting to assess the referral will be held in early August 2024.”

Source location

Response from Suffolk Constabulary
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Developing a national system to represent vulnerable parents’ needs is assigned to the appropriate Secretaries of State.

Verbatim wording from the response

“As the Coroner has already identified, the Children and Young People’s team (“CYP”) have a statutory duty to safeguard the wellbeing of persons below the age of 18. We concur with the Coroner’s observation that there exists no statutory or other national system in place to represent the needs of vulnerable parents facing the prospect of their child/ren being taken into care. SCC welcome any interventions that the appropriate Secretaries of State can offer in this regard, which would assist partnership working, moving forward.”

Source location

Response from SCC
Page 1 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Established procedures for handling Claire’s Law disclosures were considered compliant and sufficient in this case.

Verbatim wording from the response

“The “Claire’s Law” disclosure scheme is managed and led by the Constabulary. SCC social care staff, working within the MASH, reviewed the manner in which Katie received that disclosure and were content that all procedures had been complied with, in accordance with established practice.”

Source location

Response from SCC
Page 1 · response
Published 6 June 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
6/8

Data last updated 7 September 2026