PFD report

Carol Ann CLEMENTS · Prevention of Future Deaths report

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Issued 30 May 2023•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Inadequate falls risk assessment training during staff induction
    Part of recurring concern: Failure to provide adequate and accessible staff inductionPart of recurring concern: Inadequate competence assurance and induction for agency staffPart of recurring concern: Inadequate competence of personnel conducting formal safety risk assessmentsPart of recurring concern: Inadequate control of falls risks
  2. Failure to audit falls risk assessments for correctness
    Part of recurring concern: Failure of care and safety auditing to identify deficienciesPart of recurring concern: Inadequate control of falls risks
  3. Lack of mandatory Enhanced Supervision Levels training for new staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Use the launched Essential Care Framework to support clinical-team self-assessment and incorporate falls-training improvements into it.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  2. Action

    Audit temporary-staff induction checklists through Matrons and discuss findings at inpatient quality review meetings.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  3. Action

    Create an action plan covering falls assessment, enhanced supervision training and falls-risk-assessment auditing.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 June 2023.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate falls risk assessment training during staff induction

Wider context from the report

“2. Falls risk assessment training is on the essential role training programme, however, I am concerned that this area is not covered suitably on induction of staff to the centre. This leaves a gap, particularly with agency staff, and I am not satisfied that with the current processes, agency staff will be fully versed on the completion of these risk assessments. ”

Is this part of a recurring concern?

Yes — Failure to provide adequate and accessible staff induction; Inadequate competence assurance and induction for agency staff; Inadequate competence of personnel conducting formal safety risk assessments; Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to audit falls risk assessments for correctness

Wider context from the report

“3. I was told that since this incident, falls risk assessments are being audited for compliance. I was also told that they are not being audited for correctness. I am therefore concerned that errors, and consequently, staff training needs, would not be picked up in these audits. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies; Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory Enhanced Supervision Levels training for new staff

Wider context from the report

“1. Enhanced Supervision Levels training is not included on mandatory training programmes. Whilst some training sessions have been delivered by the trust to current staff members following this incident, I am concerned that new staff members joining will not be suitably trained in this area. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the launched Essential Care Framework to support clinical-team self-assessment and incorporate falls-training improvements into it.

Verbatim wording from the response

“The Trust has recently launched an Essential Care Framework which provides the guidance and the tools to enable clinical teams to self assess how well they meet what matters most to our patients and their relatives. This is being led by our Chief of Nursing and Therapies. The work being carried out to improve our falls risk assessments training and our enhanced supervision training will be incorporated into this framework.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit temporary-staff induction checklists through Matrons and discuss findings at inpatient quality review meetings.

Verbatim wording from the response

“Each ward has a local induction checklist for temporary staff (bank and agency) who have not worked on the ward previously. The Lead Matron has reviewed the induction checklist to ensure that essential elements of Falls Risk Assessments and Falls Prevention are included. Auditing of this checklist will be the responsibility of each Matron and discussed as part of the Inpatients Quality Review meeting.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create an action plan covering falls assessment, enhanced supervision training and falls-risk-assessment auditing.

Verbatim wording from the response

“An in-depth action plan has been created around improvement to our falls assessment training, our enhanced supervision training, and how audit falls risk assessments, led by the Divisional Director of Nursing and Therapies for the Adult & Specialist Rehabilitation (A&SR) Division. This will set out both the Trust wide and divisional actions required to address your concerns, along with agreed action owners and timescales for delivery. This action plan will be submitted to the Chief of Nursing and Therapies for approval by 25 July 2023.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 1 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Classify enhanced supervision training as Essential to Role training and add it to the divisional Training Needs Analysis.

Verbatim wording from the response

“The Adult & Specialist Rehabilitation Division, which covers Perry Trees Centre, already had some Enhanced Supervision training but it has now been deemed as Essential to Role and added to the Division’s Training Needs Analysis (TNA).”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a quarterly falls-prevention effectiveness audit covering assessment correctness and care-plan impact.

Verbatim wording from the response

“The completion of a falls risk assessment has been audited for compliance for some time as part of the Trust’s Essential Care Indicators (ECIs) audit. ECI’s take place monthly in the inpatient areas and are undertaken by the matron for each site. The discussion and learning from the round table has prompted additional measures to be introduced which will ensure that the assessment accurately reflects the risk of the patient falling and interventions required. The Matron will be undertaking spot check reviews of falls risk assessments as part of the current care rounding. In addition, the division will develop a quarterly falls prevention effectiveness audit. This will audit correctness of falls risk assessments and impact of care plans. The findings of the audits, and progress with subsequent actions, will be shared and monitored within the Inpatient Quality & Safety Committee.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver an Essential to Role training week for new starters within two months of commencing, including falls and enhanced supervision training.

Verbatim wording from the response

“The Division will hold an Essential to Role training week which will follow the new starter’s Induction week. The aim is for all new starters to complete the Essential to Role training week within 2 months of commencing in post. Falls training, including Enhanced Supervision training will be incorporated into this programme. The division are also undertaking a review of how we robustly oversee this competency with all existing staff.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update temporary-staff ward induction checklists to include essential falls-risk-assessment and falls-prevention content.

Verbatim wording from the response

“Each ward has a local induction checklist for temporary staff (bank and agency) who have not worked on the ward previously. The Lead Matron has reviewed the induction checklist to ensure that essential elements of Falls Risk Assessments and Falls Prevention are included. Auditing of this checklist will be the responsibility of each Matron and discussed as part of the Inpatients Quality Review meeting.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct spot-check reviews of falls-risk assessments during care rounding.

Verbatim wording from the response

“The completion of a falls risk assessment has been audited for compliance for some time as part of the Trust’s Essential Care Indicators (ECIs) audit. ECI’s take place monthly in the inpatient areas and are undertaken by the matron for each site. The discussion and learning from the round table has prompted additional measures to be introduced which will ensure that the assessment accurately reflects the risk of the patient falling and interventions required. The Matron will be undertaking spot check reviews of falls risk assessments as part of the current care rounding. In addition, the division will develop a quarterly falls prevention effectiveness audit. This will audit correctness of falls risk assessments and impact of care plans. The findings of the audits, and progress with subsequent actions, will be shared and monitored within the Inpatient Quality & Safety Committee.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Monitor approved action-plan delivery monthly through divisional quality and safety committees, with escalation where required.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  2. 2

    Reflect learning from this report in Patient Safety Incident Investigation reports replacing Root Cause Analyses.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  3. 3

    Review how competency in enhanced supervision is overseen for existing staff.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 June 2023.
  4. 4

    Add Essential to Role falls-risk-assessment training to the divisional mandatory training tracker for compliance monitoring.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  5. 5

    Share and monitor falls-audit findings and subsequent actions through the Inpatient Quality and Safety Committee.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  6. 6

    Implement the Patient Safety Incident Response Framework as a major change to the Trust’s incident-response arrangements.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 June 2023.
  7. 7

    Submit the action plan to the Chief of Nursing and Therapies for approval.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.
  8. 8

    Work with NHSP to increase bank-worker capacity and reduce reliance on agency workers.

    Stated by Birmingham Community Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 2 June 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor approved action-plan delivery monthly through divisional quality and safety committees, with escalation where required.

Verbatim wording from the response

“Once approved, the delivery of the action plan will be monitored monthly via the Adults & Specialist Rehabilitation Inpatient Quality & Safety Committee and the Adults & Specialist Rehabilitation Divisional Quality & Safety Board, with any required escalations going to the Trust’s Quality & Safety Executive and the Trust-wide Falls Prevention Strategy Group chaired by the Trust’s Director of Therapies and Chief Allied Health Professional.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reflect learning from this report in Patient Safety Incident Investigation reports replacing Root Cause Analyses.

Verbatim wording from the response

“In addition, the Trust is embarking on a major change in our response to patient safety incidents, known as the Patient Safety Incident Response Framework (PSIRF). PSIRF is a significant shift in the NHS as to how we respond to all incidents, including serious incidents. This will require a cultural and operational change for all staff in the Trust, and the work arising out of this Prevention of Future Death Report also be reflected in how we shape our Patient Safety Incident Investigation (PSII) reports that will be replacing Root Cause Analyses.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review how competency in enhanced supervision is overseen for existing staff.

Verbatim wording from the response

“The Division will hold an Essential to Role training week which will follow the new starter’s Induction week. The aim is for all new starters to complete the Essential to Role training week within 2 months of commencing in post. Falls training, including Enhanced Supervision training will be incorporated into this programme. The division are also undertaking a review of how we robustly oversee this competency with all existing staff.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add Essential to Role falls-risk-assessment training to the divisional mandatory training tracker for compliance monitoring.

Verbatim wording from the response

“The division have developed a wider Divisional Falls Action Plan and will place the Essential to Role falls risk assessment training onto the divisional mandatory training tracker to enable compliance monitoring.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 2 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share and monitor falls-audit findings and subsequent actions through the Inpatient Quality and Safety Committee.

Verbatim wording from the response

“The completion of a falls risk assessment has been audited for compliance for some time as part of the Trust’s Essential Care Indicators (ECIs) audit. ECI’s take place monthly in the inpatient areas and are undertaken by the matron for each site. The discussion and learning from the round table has prompted additional measures to be introduced which will ensure that the assessment accurately reflects the risk of the patient falling and interventions required. The Matron will be undertaking spot check reviews of falls risk assessments as part of the current care rounding. In addition, the division will develop a quarterly falls prevention effectiveness audit. This will audit correctness of falls risk assessments and impact of care plans. The findings of the audits, and progress with subsequent actions, will be shared and monitored within the Inpatient Quality & Safety Committee.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Patient Safety Incident Response Framework as a major change to the Trust’s incident-response arrangements.

Verbatim wording from the response

“In addition, the Trust is embarking on a major change in our response to patient safety incidents, known as the Patient Safety Incident Response Framework (PSIRF). PSIRF is a significant shift in the NHS as to how we respond to all incidents, including serious incidents. This will require a cultural and operational change for all staff in the Trust, and the work arising out of this Prevention of Future Death Report also be reflected in how we shape our Patient Safety Incident Investigation (PSII) reports that will be replacing Root Cause Analyses.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Submit the action plan to the Chief of Nursing and Therapies for approval.

Verbatim wording from the response

“An in-depth action plan has been created around improvement to our falls assessment training, our enhanced supervision training, and how audit falls risk assessments, led by the Divisional Director of Nursing and Therapies for the Adult & Specialist Rehabilitation (A&SR) Division. This will set out both the Trust wide and divisional actions required to address your concerns, along with agreed action owners and timescales for delivery. This action plan will be submitted to the Chief of Nursing and Therapies for approval by 25 July 2023.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 1 · response
Published 2 June 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with NHSP to increase bank-worker capacity and reduce reliance on agency workers.

Verbatim wording from the response

“The Trust will be working with National Health Service Professionals (NHSP) to provide a greater number of bank workers, which will reduce our dependency on agency workers. NHSP have agreed to have discussions regarding what Essential to Role training is required for these new bank staff. This gives BCHC the opportunity to add Falls Training, including Falls Risk Assessment training and Enhanced Supervision training onto their training plan.”

Source location

Response from Birmingham Community Healthcare NHS Foundation Trust
Page 3 · response
Published 2 June 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026