PFD report

Doreen Swann · Prevention of Future Deaths report

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Issued 10 Jul 2025•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of suitable social care placements causing delayed hospital discharges
    Part of recurring concern: Failure to provide timely suitable onward care placements for patients ready for hospital dischargePart of recurring concern: Insufficient social and community care provision to meet care and discharge needsPart of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Maintain weekly multidisciplinary oversight of length of stay and delayed transfers to review hospital appropriateness and support discharge.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 17 July 2025.
  2. Action

    Continue the Tameside patient-flow and discharge improvement programme, including front-door process mapping and monthly monitoring of delivery targets.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2025.
  3. Action

    Provide £9 billion through the Better Care Fund to support integrated health and social care and shared discharge-planning accountability.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 17 July 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of suitable social care placements causing delayed hospital discharges

Wider context from the report

“1. The inquest heard evidence that Doreen Swann was only in hospital at the point of her fall because her discharge had been delayed due to a shortage of a suitable social care placement. The evidence was that nursing/caring for high falls risk patients in an acute setting is challenging and resource intensive. 2. The evidence given to the inquest was that this delayed discharge and the ongoing risk it presents was not an isolated incident at TGH -as an example the evidence given was that there were regularly 30 plus patients with a delayed discharge over 3 weeks due to a lack of social care beds .The evidence indicated that this challenge was not unique to Tameside. 3. The evidence indicated that managing a falls risk and the consequential risk to life is better managed outside an acute setting once the clinical need for a hospital stay has passed. 4. Delayed discharges such as Doreen Swann’s reduces the availability of beds for other patients and creates a knock-on impact across the hospital particularly in relation to the Emergency Department. ”

Is this part of a recurring concern?

Yes — Failure to provide timely suitable onward care placements for patients ready for hospital discharge; Insufficient social and community care provision to meet care and discharge needs; Unreliable hospital discharge processes.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain weekly multidisciplinary oversight of length of stay and delayed transfers to review hospital appropriateness and support discharge.

Verbatim wording from the response

“In terms of oversight of discharge planning and patients with NCTR, the Trust’s Chief Operating Officer chairs a weekly meeting to review Length of Stay and Delayed Transfers of Care. Membership includes local stakeholders and the Director of Adult Services to review each patient and ensure appropriateness of care within a hospital setting and aim to support discharge.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue the Tameside patient-flow and discharge improvement programme, including front-door process mapping and monthly monitoring of delivery targets.

Verbatim wording from the response

“As part of a system led improvement programme, there is a continued focus on patient flow and discharge in Tameside covered by the Trust Deputy Chief Operating Officer, Trust Deputy Chief Nurse, and Director of Adult Services for the Local Authority. Progress against the delivery targets within this improvement programme is monitored through a monthly programme group which was established in April 24 and has delivered a significant reduction in patients with a No Criteria to Reside (NCTR) status over recent months. This means that patients who are medically fit for discharge are being discharged to the right place much quicker. This includes process-mapping to support front-door processes to enable deflection to other services.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide £9 billion through the Better Care Fund to support integrated health and social care and shared discharge-planning accountability.

Verbatim wording from the response

“The Better Care Fund (BCF) is a key part of our plan to address these delays, particularly when they are caused by a shortage of suitable social care, by supporting Integrated Care Boards and local authorities to deliver joined-up health and social care. This year, the BCF will provide £9 billion to help ensure patients receive the right care in the right place, with shared accountability for discharge planning.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 17 July 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide over £4 billion in additional adult social care funding by 2028–29 to help local authorities improve services and meet statutory duties.

Verbatim wording from the response

“Additionally, the Spending Review includes over £4 billion additional funding for adult social care by 2028-29, compared to 2025-26, helping local authorities improve services and meet their duties under the Care Act 2014.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 17 July 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Complete a falls deep dive and use the established falls improvement group to review cases and identify learning and improvement actions.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 17 July 2025.
  2. 2

    Develop risk-stratification work to target people at risk of falling and inform falls-prevention support.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2025.
  3. 3

    Evidence how targeted support can prevent falls and quantify the potential cost savings, using learning from local prevention initiatives and digital technologies.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 17 July 2025.
  4. 4

    Operate the additional ward and discharge lounge opened in November 2024 to increase patient flow and provide a safe waiting area before discharge.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 17 July 2025.
  5. 5

    Identify the number of Greater Manchester residents aged 65 and over at risk of falling and estimate associated health and care costs by locality and setting.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 17 July 2025.
  6. 6

    Strengthen partnerships between health and social care to support prevention, community-based and digitally enabled care.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 17 July 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a falls deep dive and use the established falls improvement group to review cases and identify learning and improvement actions.

Verbatim wording from the response

“To respond to the needs of patients within a hospital bed with a high risk of falls, including those with NCTR, a falls deep dive has taken place and a number of areas of improvement identified to include enhanced observations. A falls improvement group is established to review cases and identify learning and improvement actions.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop risk-stratification work to target people at risk of falling and inform falls-prevention support.

Verbatim wording from the response

“NHS GM recognises the importance of delivery of high-quality care in the best setting and, to enable this, the efficient and effective discharge from secondary care to community-based placement and services. NHS GM has commenced work to demonstrate the benefits in utilising risk stratification to target people at risk of falling to prevent them falling in the next 12 months. We anticipate that this will result in a GM Falls Prevention Strategy with a clear set of recommendations that each locality can tailor to their local population to prevent people from falling. As part of this work, we will identify how many GM residents (65+ years) are at risk of a fall and estimate the cost of a fall to health and care services. This will be shown for those living in the community and those in a care home, for each locality and collectively across GM.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evidence how targeted support can prevent falls and quantify the potential cost savings, using learning from local prevention initiatives and digital technologies.

Verbatim wording from the response

“We will evidence how these falls can be prevented through targeted support and as a consequence evidence the potential cost savings through this approach to prevent people falling. This will include learning from”

Source location

Response from Greater Manchester Integrated Care
Page 3 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the additional ward and discharge lounge opened in November 2024 to increase patient flow and provide a safe waiting area before discharge.

Verbatim wording from the response

“An additional ward was funded and opened in November 2024 which is now fully operational. The ward includes a discharge lounge that supports an increase in patient flow, in its simplest form, patients who are ready for discharge but need to wait for transport, take home medications or relatives to collect them can safely wait in this area. There is also a review of the cohort of patients within the Stamford Unit to ensure appropriate criteria is met.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify the number of Greater Manchester residents aged 65 and over at risk of falling and estimate associated health and care costs by locality and setting.

Verbatim wording from the response

“NHS GM recognises the importance of delivery of high-quality care in the best setting and, to enable this, the efficient and effective discharge from secondary care to community-based placement and services. NHS GM has commenced work to demonstrate the benefits in utilising risk stratification to target people at risk of falling to prevent them falling in the next 12 months. We anticipate that this will result in a GM Falls Prevention Strategy with a clear set of recommendations that each locality can tailor to their local population to prevent people from falling. As part of this work, we will identify how many GM residents (65+ years) are at risk of a fall and estimate the cost of a fall to health and care services. This will be shown for those living in the community and those in a care home, for each locality and collectively across GM.”

Source location

Response from Greater Manchester Integrated Care
Page 2 · response
Published 17 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen partnerships between health and social care to support prevention, community-based and digitally enabled care.

Verbatim wording from the response

“of independence and increased falls risk, while promoting recovery and patient safety. We are strengthening partnerships between health and social care, as part of the wider shift toward prevention, community-based and digitally enabled care, in line with the 10 Year Health Plan.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 17 July 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026