PFD report

Catherine Jane Best · Prevention of Future Deaths report

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Issued 15 Jul 2021•Swansea and Neath Port Talbot

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure to provide consistent nasogastric supplementary feeding when oral intake is insufficient
    Part of recurring concern: Unsafe management of Ryles and nasogastric tubes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Deliver nutrition and enteral or parenteral nutrition training to F1 and F2 medical staff as ongoing professional development.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 22 July 2021.
  2. Action

    Continue developing the high-nutritional-risk care plan with colleagues to support areas experiencing staff shortages.

    Stated by Swansea Bay University Local Health BoardStated in progressThe respondent said that this action was in progress when they made their response on 22 July 2021.
  3. Action

    Implement a high-nutritional-risk care plan for periods of low staffing or staff redeployment.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 22 July 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide consistent nasogastric supplementary feeding when oral intake is insufficient

Wider context from the report

“During the course of the inquest it was apparent that the deceased was a complex and challenging patient and her appetite was poor. Although there were attempts to get her to eat, and alternatives offered, her calorific input remained poor. Up until the 17th of May Catherine was fed using a combination of nasogastric feeding and oral intake. After that date regular NG feeding was removed despite poor oral intake. There were instances where NG feeding were re-introduced after that date but it was not consistent and there was no explanation for the removal of regular NG feeding on the 17th of May at a time when her oral intake was not sufficient to provide the required nutrition. Whilst encouraging Catherine to obtain her calories from oral intake was appropriate there was a regular pattern of her refusing her meals or eating less than the portions provided. There was a lack of documentary evidence verifying options and encouragement although assurances that this was being done was provided by way of oral evidence. I am concerned however that in cases involving difficult or challenging patients they may not be given adequate nourishment if the oral offering is refused or partly taken. This could result in situations where a patient's ability to recover is reduced due to insufficient nourishment. In my opinion there is a risk that future deaths will occur unless action is taken. In the circumstances it is my statutory duty to report to you. 1. There was an inadequate regime of supplemented feeding by way of nasogastric tube meaning that Kate was not receiving a consistent amount of calories per day to increase the chances of fighting infection. Kate was a challenging patient and it could not be guaranteed that Kate would always take her meals thus ensuring that her calorie intake was obtained orally. ”

Is this part of a recurring concern?

Yes — Unsafe management of Ryles and nasogastric tubes.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver nutrition and enteral or parenteral nutrition training to F1 and F2 medical staff as ongoing professional development.

Verbatim wording from the response

“The Nutrition and Dietetic Service deliver training sessions on nutrition and enteral/parenteral nutrition for F1 and F2 medical staff as part of their ongoing professional development.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 4 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue developing the high-nutritional-risk care plan with colleagues to support areas experiencing staff shortages.

Verbatim wording from the response

“The Nutrition and Dietetic service are continuing to work with colleagues to develop this care plan to support areas of staff shortage.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 5 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a high-nutritional-risk care plan for periods of low staffing or staff redeployment.

Verbatim wording from the response

“During the COVID 19 pandemic a Care Plan for the Management of High Nutritional Risk was implemented to support areas in the event of low staffing levels or staff redeployment.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 5 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver nutrition-risk, nutritional-care-pathway and enteral-feeding training through New Registrant and Nurse Induction programmes.

Verbatim wording from the response

“The Nutrition and Dietetic Service delivers training on the identification of nutritional risk, nutritional care pathways and enteral tube feeding as part of the New Registrant and Nurse Induction programmes.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 3 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update eating-disorder nutritional-management and enteral-feeding guidance to reflect MARSIPAN recommendations and review it every three years.

Verbatim wording from the response

“Additional SBUHB Guidance on the Nutritional Management of Patients with Eating Disorders during acute admissions and a Standard Enteral Feeding Regime for patients with Eating Disorders were published in June 2012. This guidance has been updated to reflect changes in the recommendations of the ‘MARSIPAN working group² and is reviewed every 3 years.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 4 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply Clinical Standards for Inpatient Nutritional Support, including consideration of enteral nutrition when oral intake is insufficient.

Verbatim wording from the response

“The Clinical Standards for Inpatient Nutritional Support have been adopted by the Health Board since 2017. They include reference to consideration of enteral nutrition for patients who are unable to meet their nutritional requirements orally. An audit of compliance to the standards is undertaken every 2 years by the Nutrition and Dietetic Service with the next planned audit in autumn 2021. The results and Action Plan for improvement are agreed with the Nutrition and Dietetic Service Clinical Governance meetings.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 5 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adopt the All-Wales inpatient nutrition risk screening tool and provide supporting training and e-learning, with compliance monitored through the Steering Committee.

Verbatim wording from the response

“In 2019, the “All Wales in Patient Nutrition Risk Screening Tool” was adopted within SBUHB following the Welsh Health Circular (2019) 026. The tool includes additional guidance on referral to Nutrition and Dietetic Services, including for those who require enteral tube feeding or where clinical judgment indicates that there are additional nutritional concerns. The implementation of the All Wales Tool was supported by additional training sessions provided by the Nutrition & Dietetic Service and the launch of an e-learning module. Compliance with the e-learning module will be monitored through the Nutrition and Hydration Steering Committee.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 3 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Screen every admitted patient for nutritional risk using the All-Wales tool and monitor intake through Food and Fluid Charts.

Verbatim wording from the response

“The All-Wales Hospital Nutrition Care Pathway Protocol was adopted within the predecessor organisations of SBUHB in 2008. As part of this pathway, the Adult Nutrition Risk Screening Tool (WAASP) was used for the identification of nutritional risk. This tool is used for every patient on admission to ensure the early identification and intervention for patients at risk or presenting with malnutrition or dehydration. The pathway also mandated the use of All Wales Food and Fluid Charts which monitor patient's oral food and fluid intake to identify those patients at risk of malnutrition and to aid referral to specialist teams such as dietetics or speech and language therapists to identify poor intakes.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 2 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and update refeeding-syndrome and out-of-hours enteral-feeding guidance to reflect national recommendations and clinical practice.

Verbatim wording from the response

“The Swansea Bay University Health Board Guidance on the Management of Refeeding Syndrome and the Standard Out of Hours Enteral Feeding Regime have been reviewed three yearly since they were published in 2011.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 4 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit compliance with inpatient nutritional-support standards every two years and agree improvement actions through clinical governance meetings.

Verbatim wording from the response

“The Clinical Standards for Inpatient Nutritional Support have been adopted by the Health Board since 2017. They include reference to consideration of enteral nutrition for patients who are unable to meet their nutritional requirements orally. An audit of compliance to the standards is undertaken every 2 years by the Nutrition and Dietetic Service with the next planned audit in autumn 2021. The results and Action Plan for improvement are agreed with the Nutrition and Dietetic Service Clinical Governance meetings.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 5 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the NG-tube insertion and management policy to include clinical decision-making guidance and deliver competency-based implementation training.

Verbatim wording from the response

“The Health Board policy on the Insertion and Management of NG Feeding Tubes was updated in 2018 and includes reference to the clinical decision making process to support NG tube feeding.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 4 · response
Published 22 July 2021

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Publish and maintain the Health Board Nutrition and Catering Policy based on All-Wales nutrition and catering standards.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 22 July 2021.
  2. 2

    Mandate Food and Fluid Record Chart e-learning for registered nursing staff and monitor completion through service delivery groups.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 22 July 2021.
  3. 3

    Audit nutritional risk screening, care-pathway compliance and nutritional care plans through monthly and annual assurance processes.

    Stated by Swansea Bay University Local Health BoardStated in progressThe respondent said that this action was in progress when they made their response on 22 July 2021.
  4. 4

    Review the Health Board Nutrition and Catering Policy, with completion scheduled for September 2021.

    Stated by Swansea Bay University Local Health BoardStated plannedThe respondent said that this action was planned when they made their response on 22 July 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and maintain the Health Board Nutrition and Catering Policy based on All-Wales nutrition and catering standards.

Verbatim wording from the response

“The All-Wales Nutrition and Catering Standards for Food and Fluid Provision for Hospital Inpatients (launched October 2011) have been adopted within SBUHB and formed the basis of the Health Board Nutrition and Catering Policy which was published in May 2013. This replaced the previous Nutrition and Catering Framework and describes the responsibilities, meeting structure and governance arrangements for the organisation. The policy is reviewed every 3 years and is currently under planned review which is due to be completed September 2021.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 2 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mandate Food and Fluid Record Chart e-learning for registered nursing staff and monitor completion through service delivery groups.

Verbatim wording from the response

“In addition to the e-learning module supporting the All Wales Nutrition Risk Screening Tool, there are additional e-learning modules on the use of Food and Fluid Record Chart charts. These are mandated for registered nursing staff on a one-off basis. Monitoring of compliance of E-learning modules is undertaken via individual service delivery groups and is reported to the Nutrition and Hydration Steering Committee on a quarterly basis. Each delivery group will produce an action plan to support improvements in performance.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 3 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit nutritional risk screening, care-pathway compliance and nutritional care plans through monthly and annual assurance processes.

Verbatim wording from the response

“Audits of compliance, with the care pathway, nutritional risk screening and the implementation of nutritional care plans are undertaken on a monthly basis via the Health & Care Standards Care indicators. Monthly Quality Assurance Matrons audits monitor if risk assessments are completed. The Health Board also has a programme of Quality Assurance audits which would include reviewing compliance with Nutrition and risk assessments.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 2 · response
Published 22 July 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Health Board Nutrition and Catering Policy, with completion scheduled for September 2021.

Verbatim wording from the response

“The All-Wales Nutrition and Catering Standards for Food and Fluid Provision for Hospital Inpatients (launched October 2011) have been adopted within SBUHB and formed the basis of the Health Board Nutrition and Catering Policy which was published in May 2013. This replaced the previous Nutrition and Catering Framework and describes the responsibilities, meeting structure and governance arrangements for the organisation. The policy is reviewed every 3 years and is currently under planned review which is due to be completed September 2021.”

Source location

2021-0244-Response-from-Swansea-Bay-University-Health-Board_Published
Page 2 · response
Published 22 July 2021

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026