Patricia CURTIS · Prevention of Future Deaths report

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Issued 4 Dec 2024•Cambridgeshire and Peterborough

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
2

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Unavailability of essential patient information to treating clinicians in new clinical settings
    Part of recurring concern: Failure to communicate clinically important information reliably between care services
  2. Non-uniform hospital discharge notes
    Part of recurring concern: Unreliable hospital discharge documentation

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Department of Health and Social Care

    Publish national statutory hospital discharge guidance requiring safe, timely discharge and accurate information sharing across organisational boundaries.

  2. NHS England

    Discuss received Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Department of Health and Social Care

    Responsibility for individual hospital discharge policies lies with individual NHS trusts.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  2. NHS England

    Individual NHS Trusts are responsible for their own hospital discharge policies.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  3. NHS England

    Royal Papworth Hospital reported no concerns about the quality or format of its discharge summaries.

    Disputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of essential patient information to treating clinicians in new clinical settings

Wider context from the report

“Hospital Discharge notes are not uniform across Hospital Trusts. This carries the risk of essential patient information not being available to treating clinicians when a patient is received into a new clinical setting, leading to potential delay in providing life saving care and treatment. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Non-uniform hospital discharge notes

Wider context from the report

“Hospital Discharge notes are not uniform across Hospital Trusts. This carries the risk of essential patient information not being available to treating clinicians when a patient is received into a new clinical setting, leading to potential delay in providing life saving care and treatment. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge documentation.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish national statutory hospital discharge guidance requiring safe, timely discharge and accurate information sharing across organisational boundaries.

Verbatim wording from the response

“While individual trusts are responsible for their own discharge policies, national statutory hospital discharge guidance has been published (last updated January 2024) which details the national discharge requirements for all NHS Trusts, commissioning bodies, local”

Source location

Response from DHSC
Page 1 · response
Published 6 December 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss received Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

Verbatim wording from the response

“discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Patricia, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 6 December 2024

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for individual hospital discharge policies lies with individual NHS trusts.

Verbatim wording from the response

“In preparing this response, my officials have made enquiries with NHS England to ensure we adequately address your concerns. Individual trusts are responsible for their own discharge policies. I am therefore grateful to NHS England for advising that, since the report, they have engaged with Royal Papworth Hospital NHS Foundation Trust. I welcome the steps taken by the trust’s Discharge Planning Group around involvement of next of kin in patient transfers. I look forward to engaging with NHS England to understand how this develops.”

Source location

Response from DHSC
Page 1 · response
Published 6 December 2024

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individual NHS Trusts are responsible for their own hospital discharge policies.

Verbatim wording from the response

“Individual Trusts are responsible for their own discharge policies. However, the Hospital Discharge Service guidance and operating model, published by the Department of Health and Social Care (DHSC) in August 2020 and last updated in January 2024, details the national discharge requirements for all NHS Trusts, community interest companies, private care providers of acute care, community beds and community health services and social care staff in England. The guidance, which is based on successful discharge to assess principles, aims to ensure that all individuals are discharged from hospital in a safe, appropriate and timely way.”

Source location

Response from NHS England
Page 1 · response
Published 6 December 2024

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Royal Papworth Hospital reported no concerns about the quality or format of its discharge summaries.

Verbatim wording from the response

“NHS England has engaged with the Royal Papworth Hospital NHS Foundation Trust regarding your Report. We note that, in response to your concerns, their Discharge Planning Group have taken steps to improve their processes for ensuring that next of kin are updated on patient transfers. They advise that there were no concerns regarding the quality or format of their discharge summaries.”

Source location

Response from NHS England
Page 1 · response
Published 6 December 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026