PFD report

David Ayontunde Walker · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 21 Oct 2021•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to provide continuity of care coordination
    Part of recurring concern: Failure to provide continuity of care staffingPart of recurring concern: Failure to provide continuity of patient care
  2. Failure to obtain collateral healthcare information from other trusts on hospital admission
    Part of recurring concern: Incomplete clinical history-takingPart of recurring concern: Unreliable admission assessment of patients
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Deploy semi-permanent agency staff to support community recovery teams during recruitment.

    Stated by North East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 22 October 2021.
  2. Action

    Provide induction training and clinical supervision for permanent and temporary staff managing risks and patient relationships.

    Stated by North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 22 October 2021.
  3. Action

    Send a further reminder to medical and nursing staff to obtain collateral information at the earliest opportunity.

    Stated by North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 22 October 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide continuity of care coordination

Wider context from the report

“1. Between end of May 2020 to November 2020, Mr Walker was allocated four different care co-ordinators. There was evidence that only one of these care co-ordinators established a therapeutic relationship with Mr Walker. Many of the care co-ordinators were locum staff. ”

Is this part of a recurring concern?

Yes — Failure to provide continuity of care staffing; Failure to provide continuity of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain collateral healthcare information from other trusts on hospital admission

Wider context from the report

“2. On admission to hospital on the 10th November 2020 no steps were taken to seek collateral information from other Trusts involved in the care of Mr Walker. Mr Walker had been under the care of East London Foundation Trust in July and August 2020 and this Trust held a great deal of vital risk information that should have been available to the North East London Foundation Trust team. There was no evidence that the admission check list included the requirement for collateral healthcare information to be sought. ”

Is this part of a recurring concern?

Yes — Incomplete clinical history-taking; Unreliable admission assessment of patients.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deploy semi-permanent agency staff to support community recovery teams during recruitment.

Verbatim wording from the response

“High turnover of care coordinators and only one formed a therapeutic relationship To act on the concerns immediately, agency staff have been sourced to support the Waltham Forest Community Recovery Teams. These staff have been recruited on a semi-permanent basis, whilst staff recruitment is taking place.”

Source location

Response from North East London NHS Foundation Trust
Page 1 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide induction training and clinical supervision for permanent and temporary staff managing risks and patient relationships.

Verbatim wording from the response

“All staff, including temporary staff will be supported with training during induction and will be provided clinical supervision, to ensure that they are appropriately managing patients’ identified risks and are building relationship with patients they work with.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send a further reminder to medical and nursing staff to obtain collateral information at the earliest opportunity.

Verbatim wording from the response

“No evidence collateral healthcare information sought Our inpatient services have sent communication to all inpatient staff, which clearly outlines how staff can access ELFT records through an external shared link on the patient electronic record. As part of the Admission process, the electronic Admission checklist / audit section on RIO, will be amended to include a section which asks whether a patient is known to another Trust and prompts staff to obtain collateral information, as part of the standard admission process. A further reminder will be sent to all medical and nursing staff to ensure that this is obtained at the earliest opportunity.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate to inpatient staff how to access external shared-link records for collateral information.

Verbatim wording from the response

“No evidence collateral healthcare information sought Our inpatient services have sent communication to all inpatient staff, which clearly outlines how staff can access ELFT records through an external shared link on the patient electronic record. As part of the Admission process, the electronic Admission checklist / audit section on RIO, will be amended to include a section which asks whether a patient is known to another Trust and prompts staff to obtain collateral information, as part of the standard admission process. A further reminder will be sent to all medical and nursing staff to ensure that this is obtained at the earliest opportunity.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit additional staff above establishment to reduce care-coordinator caseloads and support relationship building.

Verbatim wording from the response

“High turnover of care coordinators and only one formed a therapeutic relationship To act on the concerns immediately, agency staff have been sourced to support the Waltham Forest Community Recovery Teams. These staff have been recruited on a semi-permanent basis, whilst staff recruitment is taking place.”

Source location

Response from North East London NHS Foundation Trust
Page 1 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide clinical supervisors with a care-coordination prompt covering relationship building, risk management and caseload management.

Verbatim wording from the response

“All clinical supervisors will be provided with a template / prompt that highlights the key elements of care coordination such as relationship building, risk management and caseload management, so staff are supported in their work with patients.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the electronic admission checklist to prompt staff to identify other Trust involvement and obtain collateral information.

Verbatim wording from the response

“No evidence collateral healthcare information sought Our inpatient services have sent communication to all inpatient staff, which clearly outlines how staff can access ELFT records through an external shared link on the patient electronic record. As part of the Admission process, the electronic Admission checklist / audit section on RIO, will be amended to include a section which asks whether a patient is known to another Trust and prompts staff to obtain collateral information, as part of the standard admission process. A further reminder will be sent to all medical and nursing staff to ensure that this is obtained at the earliest opportunity.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Introduce high- and lower-intensity caseload models with risk management and senior staff supervision.

    Stated by North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 22 October 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce high- and lower-intensity caseload models with risk management and senior staff supervision.

Verbatim wording from the response

“The service has explored new ways of delivering care to ensure all patients on the caseload are appropriately managed. The new proposal will introduce a high intensity and lower intensity caseload management model, which will include risk management at every level with senior staff supervision.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 22 October 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026