PFD report

Laura McRory · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 13 Jun 2016•London (East)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Inadequate safety planning on discharge
    Part of recurring concern: Unreliable hospital discharge processes
  2. Lack of a system for prompt referral of staff to another Trust for mental healthcare
    Part of recurring concern: Unreliable mental health referral pathways
  3. Lack of a clear process for NELFT staff seeking mental healthcare while concerned about sharing information with colleagues
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Develop, publish and disseminate a protocol for staff requiring mental health care.

    Stated by North East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 13 June 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate safety planning on discharge

Wider context from the report

“• The Trust’s investigation report found that there were no care or service delivery problems. The report however did not analyse to any degree the issues relating to the complexities surrounding NELFT employees seeking help for mental health conditions. The report also did not to any extent consider whether there was an adequate safety plan in place on discharge. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a system for prompt referral of staff to another Trust for mental healthcare

Wider context from the report

“• ████████ did not consider there to be an adequate safety plan in place for Mrs McRory. He also considered that there needed to be a system in place for staff to be promptly referred to a different Trust where they present with mental health difficulties and request services from a different Trust. ████████ did confirm that he was in the process of drafting a protocol to deal with this issue. A copy of the draft protocol was not provided. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear process for NELFT staff seeking mental healthcare while concerned about sharing information with colleagues

Wider context from the report

“• The evidence revealed a need for a clear process to be in place when NELFT staff require mental healthcare and express reservations about sharing information with colleagues. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, publish and disseminate a protocol for staff requiring mental health care.

Verbatim wording from the response

“Action to be taken: A protocol on the process for staff requiring mental health care to be developed and published within NELFT. Managers and staff within NELFT to be made aware of the protocol via cascade, publication on the intranet and via NELFT’s Wellness Programme.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 13 June 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Establish a protocol governing management of alcohol intoxication and substance misuse between psychiatric and medical services in Whipps Cross A&E.

    Stated by North East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 13 June 2016.
  2. 2

    Hold a team meeting to discuss the concerns raised about serious incident processes.

    Stated by North East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 13 June 2016.
  3. 3

    Update the serious incident policy and checklist to strengthen sign-off and terms-of-reference responsibilities.

    Stated by North East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 13 June 2016.
  4. 4

    Conduct a reflective review meeting with serious incident authors, the team manager and sign-off participants to identify learning.

    Stated by North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 13 June 2016.
  5. 5

    Continue reviewing services to improve quality of care and patient safety.

    Stated by North East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 13 June 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a protocol governing management of alcohol intoxication and substance misuse between psychiatric and medical services in Whipps Cross A&E.

Verbatim wording from the response

“Action to be taken: To establish a clear protocol for the management of alcohol intoxication and substance misuse between psychiatric and medical services in Whipps Cross A&E.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 13 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a team meeting to discuss the concerns raised about serious incident processes.

Verbatim wording from the response

“S team awareness – a meeting has taken place to discuss the concerns raised.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 13 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the serious incident policy and checklist to strengthen sign-off and terms-of-reference responsibilities.

Verbatim wording from the response

“Action to be taken: Signing off of the SI reports – the SI policy and checklist has been updated to strengthen the role of those signing off and setting TOR. This is currently out for comments.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 13 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a reflective review meeting with serious incident authors, the team manager and sign-off participants to identify learning.

Verbatim wording from the response

“S authors, team manager and those involved in S sign off to undertake a reflective review meeting to discuss the process and identify learning.”

Source location

Response from North East London NHS Foundation Trust
Page 2 · response
Published 13 June 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue reviewing services to improve quality of care and patient safety.

Verbatim wording from the response

“The Trust is committed to continuously review its service for the purposes of improving quality of care and patient safety and I am grateful for bringing these issues to my attention.”

Source location

Response from North East London NHS Foundation Trust
Page 1 · response
Published 13 June 2016

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026