PFD report

KIMBERLY ANNA LIU · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 21 Dec 2023•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to regulate and verify online sales of prescription-only sedative medication
    Part of recurring concern: Inadequate controls on access to prescription-only medicines outside regulated prescribing
  2. Online availability of medication providing means for suicide or self-harm
  3. Facilitation of dangerous medication addictions through online availability of sedative medication
    Part of recurring concern: Failure to secure and control medication
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Monitor online channels, investigate and prosecute illegal medicine sellers, and remove illicit websites and criminal profits.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 29 December 2023.
  2. Action

    Provide public-facing #FakeMeds communications and tools to help people avoid illegally traded medicines online.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 29 December 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Online platforms and search services are responsible for preventing and removing illegal drug-sale content under the Online Safety Act 2023.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to regulate and verify online sales of prescription-only sedative medication

Wider context from the report

“The evidence revealed that from at least 2019, Kimberly Liu had regularly accessed websites specifically aimed at selling prescription-only medications (predominantly medications with a sedative effect) that allowed repeat orders on the same day and did not require a prescription. Those websites included the following: ▮ ████████ ▮ ████████ ▮ ████████ Despite the different URLs some of the websites appear to be operated by the same company and/or individual(s), in that ordering using an identical WhatsApp number (████████) was also permitted. Correspondence from the websites, following an order being placed, included messaging that suggested that the operator(s) knew that their supply of such medication was likely to arouse regulatory suspicion. By way of example, messaging received in emails following the placing of an order, included the following: • ‘This is to inform you that usage of the name “Sleeping Tablets” during the payment at the banks is prohibited. Kindly do not use the brand name as it can be harmful for us.’ • ‘DO NOT MENTION THE PRODUCT OR WEBSITE WHEN MAKING PAYMENT.’ On one occasion in December 2021, the same website permitted identical orders of ████████ tablets within nine minutes of each other, without question or checks. Three days later a further order of ████████ ████████ was again permitted without any query. The concern here is that these websites, and potentially other similar websites, are not only operating without regulation, but that they appear to exploit already vulnerable individuals by facilitating an almost unseen feeding of dangerous medication addictions thereby placing those individuals in grave danger. Although the inquest I heard did not concern a death by suicide, the additional concern is that these websites could also be seen to equip people with the means to complete suicide. I believe that consideration ought to be given to the impact that the availability of such websites has on the population at large, together with the significantly increased risks to those who have developed an addiction to such medications or may even be contemplating acts of self-harm. I also believe that consideration ought to be given to whether and what action(s) could be taken to remove or limit access to or the availability of such websites. ”

Is this part of a recurring concern?

Yes — Inadequate controls on access to prescription-only medicines outside regulated prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Online availability of medication providing means for suicide or self-harm

Wider context from the report

“The evidence revealed that from at least 2019, Kimberly Liu had regularly accessed websites specifically aimed at selling prescription-only medications (predominantly medications with a sedative effect) that allowed repeat orders on the same day and did not require a prescription. Those websites included the following: ▮ ████████ ▮ ████████ ▮ ████████ Despite the different URLs some of the websites appear to be operated by the same company and/or individual(s), in that ordering using an identical WhatsApp number (████████) was also permitted. Correspondence from the websites, following an order being placed, included messaging that suggested that the operator(s) knew that their supply of such medication was likely to arouse regulatory suspicion. By way of example, messaging received in emails following the placing of an order, included the following: • ‘This is to inform you that usage of the name “Sleeping Tablets” during the payment at the banks is prohibited. Kindly do not use the brand name as it can be harmful for us.’ • ‘DO NOT MENTION THE PRODUCT OR WEBSITE WHEN MAKING PAYMENT.’ On one occasion in December 2021, the same website permitted identical orders of ████████ tablets within nine minutes of each other, without question or checks. Three days later a further order of ████████ ████████ was again permitted without any query. The concern here is that these websites, and potentially other similar websites, are not only operating without regulation, but that they appear to exploit already vulnerable individuals by facilitating an almost unseen feeding of dangerous medication addictions thereby placing those individuals in grave danger. Although the inquest I heard did not concern a death by suicide, the additional concern is that these websites could also be seen to equip people with the means to complete suicide. I believe that consideration ought to be given to the impact that the availability of such websites has on the population at large, together with the significantly increased risks to those who have developed an addiction to such medications or may even be contemplating acts of self-harm. I also believe that consideration ought to be given to whether and what action(s) could be taken to remove or limit access to or the availability of such websites. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Facilitation of dangerous medication addictions through online availability of sedative medication

Wider context from the report

“The evidence revealed that from at least 2019, Kimberly Liu had regularly accessed websites specifically aimed at selling prescription-only medications (predominantly medications with a sedative effect) that allowed repeat orders on the same day and did not require a prescription. Those websites included the following: ▮ ████████ ▮ ████████ ▮ ████████ Despite the different URLs some of the websites appear to be operated by the same company and/or individual(s), in that ordering using an identical WhatsApp number (████████) was also permitted. Correspondence from the websites, following an order being placed, included messaging that suggested that the operator(s) knew that their supply of such medication was likely to arouse regulatory suspicion. By way of example, messaging received in emails following the placing of an order, included the following: • ‘This is to inform you that usage of the name “Sleeping Tablets” during the payment at the banks is prohibited. Kindly do not use the brand name as it can be harmful for us.’ • ‘DO NOT MENTION THE PRODUCT OR WEBSITE WHEN MAKING PAYMENT.’ On one occasion in December 2021, the same website permitted identical orders of ████████ tablets within nine minutes of each other, without question or checks. Three days later a further order of ████████ ████████ was again permitted without any query. The concern here is that these websites, and potentially other similar websites, are not only operating without regulation, but that they appear to exploit already vulnerable individuals by facilitating an almost unseen feeding of dangerous medication addictions thereby placing those individuals in grave danger. Although the inquest I heard did not concern a death by suicide, the additional concern is that these websites could also be seen to equip people with the means to complete suicide. I believe that consideration ought to be given to the impact that the availability of such websites has on the population at large, together with the significantly increased risks to those who have developed an addiction to such medications or may even be contemplating acts of self-harm. I also believe that consideration ought to be given to whether and what action(s) could be taken to remove or limit access to or the availability of such websites. ”

Is this part of a recurring concern?

Yes — Failure to secure and control medication.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor online channels, investigate and prosecute illegal medicine sellers, and remove illicit websites and criminal profits.

Verbatim wording from the response

“I am aware of the efforts undertaken by the Medicines and Healthcare products Regulatory Agency (MHRA) to address the illegal sale and supply of prescription medications, which is an Executive Agency of the Department.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 29 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide public-facing #FakeMeds communications and tools to help people avoid illegally traded medicines online.

Verbatim wording from the response

“The MHRA has a dedicated Criminal Enforcement Unit (CEU) that works with partners across government and policing to prevent and disrupt this illegal trade and to bring to justice those involved. The CEU monitors online channels for evidence of illegal activity and takes proportionate regulatory action. This includes using the full range of the Agency’s powers to investigate and prosecute offenders where necessary and appropriate. The unit also works to remove illegally trading websites and remove criminal profits from offenders. Through its #FakeMeds communications campaign the MHRA also provides quick and easy tools to help the public avoid buying illegally traded medicines when they shop online.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 29 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Online platforms and search services are responsible for preventing and removing illegal drug-sale content under the Online Safety Act 2023.

Verbatim wording from the response

“Following our enquiries with the Department for Science, Innovation and Technology, my officials inform me that under the Online Safety Act 2023 all in-scope services such as user-to-user platforms and Search services will have new duties to prevent users being harmed by illegal content that they encounter via their services. User-to-user platforms will also”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 29 December 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The MHRA is responsible for enforcing regulations against the illegal sale and supply of human medicines.

Verbatim wording from the response

“I am aware of the efforts undertaken by the Medicines and Healthcare products Regulatory Agency (MHRA) to address the illegal sale and supply of prescription medications, which is an Executive Agency of the Department.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 29 December 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Lead an emerging-method working group to identify and tackle emerging methods of suicide.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 29 December 2023.
  2. 2

    Launch and operate a national near-real-time suspected-suicide surveillance system to improve timely reporting and preventive action.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 29 December 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Lead an emerging-method working group to identify and tackle emerging methods of suicide.

Verbatim wording from the response

“I would like to assure you that the Government remains concerned about the prevalence of suicide and self-harm content online and there are multiple actions in place to reduce and restrict access to such websites. The Department has taken a lead role in an emerging method working group, which brings together a range of government departments, public sector agencies academics and voluntary, community and social enterprise sector organisations to identify and tackle emerging methods of suicide.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 29 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch and operate a national near-real-time suspected-suicide surveillance system to improve timely reporting and preventive action.

Verbatim wording from the response

“With respect to your concerns around websites which could be seen to equip people with the means to complete suicide. The suicide prevention strategy for England, published on 11 September 2023, identifies promoting online safety and tackling methods of suicide as priority areas for action. We have also launched a national near real time suspected suicide surveillance system in November 2023 to improve the timely reporting and action to prevent suicides. This will support the rollout of a new national alert system to notify schools, universities, and charities of emerging methods of suicide and risks.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 29 December 2023

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026