PFD report

Harry College · Prevention of Future Deaths report

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Issued 16 Nov 2023•Lancashire and Blackburn with Darwen

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Inadequate maintenance of road surfacing affected by natural movement and local geography
    Part of recurring concern: Failure to maintain roads, pavements and verges in a safe state of repair
  2. Failure of inspections to reasonably identify hazardous defects on geologically unstable road surfacing
    Part of recurring concern: Unreliable highway inspection and asset-recording processes
  3. Failure of highway operatives to identify defects hazardous to cyclists
    Part of recurring concern: Unreliable highway inspection and asset-recording processesPart of recurring concern: Unreliable highway-defect investigation and prioritisation
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Deliver approved toolbox-talk awareness training to all Highway Operatives, including defect impacts and procedures for reporting defects for assessment.

    Stated by Lancashire County CouncilStated plannedThe respondent said that this action was planned when they made their response on 23 February 2024.
  2. Action

    Deliver and disseminate an incident debrief covering lessons learned, operational instructions, defect reporting, surface cracking and hazards to all road users.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  3. Action

    Continue researching techniques and products to increase the longevity of moss roads, including geosynthetic materials.

    Stated by Lancashire County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 23 February 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Highway Operatives are not responsible for identifying defects; Highway Safety Inspectors and Technicians carry out the inspection regime.

    Stated by Lancashire County CouncilRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate maintenance of road surfacing affected by natural movement and local geography

Wider context from the report

“2. Evidence from a Highways Expert, ████████, explained that Island Lane is part of peat/moss road which is the subject of natural movement when it rains. The water is absorbed by the peat/moss and swells caused the tarmac to move then it compacts when it dries and the road surface lowers, causing cracks. ████████’s evidence was that there is natural movement but these defects rarely get better, only worse. I am concerned that the road surfacing on Island Lane, Winmarleigh will continue to be the subject of natural movement and the present surfacing is hampered by the geography of the location including camber of the road. I consider there is a risk of future deaths to road users if the surfacing of this road is not adequately maintained. Whilst the inspection schedule timescales enacted by the Council are considered to be appropriate, I consider there is a risk of future deaths due to the present surfacing and underlying geological features of this road if inspections are unable to reasonably identify hazardous defects. ”

Is this part of a recurring concern?

Yes — Failure to maintain roads, pavements and verges in a safe state of repair.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of inspections to reasonably identify hazardous defects on geologically unstable road surfacing

Wider context from the report

“2. Evidence from a Highways Expert, ████████, explained that Island Lane is part of peat/moss road which is the subject of natural movement when it rains. The water is absorbed by the peat/moss and swells caused the tarmac to move then it compacts when it dries and the road surface lowers, causing cracks. ████████’s evidence was that there is natural movement but these defects rarely get better, only worse. I am concerned that the road surfacing on Island Lane, Winmarleigh will continue to be the subject of natural movement and the present surfacing is hampered by the geography of the location including camber of the road. I consider there is a risk of future deaths to road users if the surfacing of this road is not adequately maintained. Whilst the inspection schedule timescales enacted by the Council are considered to be appropriate, I consider there is a risk of future deaths due to the present surfacing and underlying geological features of this road if inspections are unable to reasonably identify hazardous defects. ”

Is this part of a recurring concern?

Yes — Unreliable highway inspection and asset-recording processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of highway operatives to identify defects hazardous to cyclists

Wider context from the report

“1. Highway operatives gave evidence that their inspections primarily consider the impact of defects upon cars using that road surface. All gave evidence of no specific training or experience with regards to identifying defects which present a hazard to bicycle users, when expert evidence indicated that the Council’s statutory duty required reasonable steps to protect all road users which includes cyclists. The evidence of Council witnesses was unanimous that since Mr Colledge’s death, there has been no additional training, updates, briefings or policy reviews to offer further knowledge of operatives in safely assessing defects which pose risks to cyclists or road users other than car drivers. I consider there is a risk of future deaths of all cyclists if Highways Operatives are not able to identify defects on a carriageway which present a risk to cyclists as opposed to simply car users. ”

Is this part of a recurring concern?

Yes — Unreliable highway inspection and asset-recording processes; Unreliable highway-defect investigation and prioritisation.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver approved toolbox-talk awareness training to all Highway Operatives, including defect impacts and procedures for reporting defects for assessment.

Verbatim wording from the response

“As outlined above, there is an instruction in place that Highway Operatives are not to be used for defect identification through the "find and fix" method of working, their capacity being limited to repairing additional defects to those directed where they can be seen within existing traffic management arrangements.”

Source location

Response from Lancashire County Council
Page 4 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and disseminate an incident debrief covering lessons learned, operational instructions, defect reporting, surface cracking and hazards to all road users.

Verbatim wording from the response

“1. Inquest Debrief”

Source location

Response from Lancashire County Council
Page 1 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue researching techniques and products to increase the longevity of moss roads, including geosynthetic materials.

Verbatim wording from the response

“5. Moss Road Strategy”

Source location

Response from Lancashire County Council
Page 5 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a commissioned peer review of the Highway Safety Inspection Policy, prioritising learning from this case.

Verbatim wording from the response

“The Council has also identified that a peer review of the Highway Safety Inspection Policy could assist in identifying any changes or improvements to the current policy. The original policy was written in 2018 and was compared with other local authorities at that time. A peer authority has been commissioned and the review will start on 22.01.2024. It is anticipated that this review will take up to 8 months to complete.”

Source location

Response from Lancashire County Council
Page 5 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Moss Road Strategy, republish it with updates, and review it annually from 2024.

Verbatim wording from the response

“Awareness of common defects on peat moss roads has been raised through the post-incident debrief, which is set out above.”

Source location

Response from Lancashire County Council
Page 5 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver annual workshops for staff inspecting and assessing highway defects, covering policy compliance, national guidance and operational learning.

Verbatim wording from the response

“d) Awareness Training – front line highway teams”

Source location

Response from Lancashire County Council
Page 4 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Highway Operatives are not responsible for identifying defects; Highway Safety Inspectors and Technicians carry out the inspection regime.

Verbatim wording from the response

“Highway Operatives are not required to identify or assess any defect as set out in the Highway Safety Inspection Policy, however they are given the scope to repair additional defects they may see within the area of highway contained in any traffic management already in place.”

Source location

Response from Lancashire County Council
Page 3 · response
Published 23 February 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Complete a full geotechnical survey of Island Lane following the accident.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  2. 2

    Update and republish the Highway Safety Inspection Policy to require an annual whole-policy review.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  3. 3

    Prohibit using Highway Operatives to identify defects through the “find and fix” method.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  4. 4

    Complete accredited refresher and foundation training for Highway Safety Inspectors, with ongoing development through additional training and monthly team meetings.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  5. 5

    Promote LoveCleanStreets and convert telephone or other defect reports into mapped LoveCleanStreets reports for effective response.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  6. 6

    Complete equivalent accredited defect-assessment training for Highway Technicians, countywide staff and the Assistant Operations Engineer.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.
  7. 7

    Implement LoveCleanStreets as the public defect-reporting system, linking reports to the Highway Asset Management System and mapping defects for assessment.

    Stated by Lancashire County CouncilStated completedThe respondent said that this action was complete when they made their response on 23 February 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a full geotechnical survey of Island Lane following the accident.

Verbatim wording from the response

“5. Moss Road Strategy”

Source location

Response from Lancashire County Council
Page 5 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and republish the Highway Safety Inspection Policy to require an annual whole-policy review.

Verbatim wording from the response

“4. Highway Safety Inspection Policy Review”

Source location

Response from Lancashire County Council
Page 4 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prohibit using Highway Operatives to identify defects through the “find and fix” method.

Verbatim wording from the response

“• That it was inappropriate to use Highway Operative staff to identify defects in a "find and fix" way, as carried out on 14.09.2022 following the series of defect reports provided by the Parish Council, and that this practice would not be used in future.”

Source location

Response from Lancashire County Council
Page 2 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete accredited refresher and foundation training for Highway Safety Inspectors, with ongoing development through additional training and monthly team meetings.

Verbatim wording from the response

“It is recommended in national guidance set out in Well Managed Highways that Highway Inspectors are trained, qualified and competent in the identification of defects. The UK Roads Board sets out minimum competency standards and these are delivered through the IHE (Institute of Highways Engineers) Training and Certification scheme. Highways Authorities are required to demonstrate that Highway Safety Inspectors have been assessed against these standards.”

Source location

Response from Lancashire County Council
Page 2 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote LoveCleanStreets and convert telephone or other defect reports into mapped LoveCleanStreets reports for effective response.

Verbatim wording from the response

“In April 2023 the Council’s web-based reporting system was replaced by LoveCleanStreets and all digital requests are now received via this system.”

Source location

Response from Lancashire County Council
Page 4 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete equivalent accredited defect-assessment training for Highway Technicians, countywide staff and the Assistant Operations Engineer.

Verbatim wording from the response

“The role of Highway Technicians as part of the Countywide Maintenance Team includes the responsibility to reactively respond to publicly reported defects on the maintainable vehicular highway. This role will assess and validate the reported defect in line with the Council's Highway Safety Inspection Policy and manage the delivery of a permanent repair within the response times set out in the policy.”

Source location

Response from Lancashire County Council
Page 3 · response
Published 23 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement LoveCleanStreets as the public defect-reporting system, linking reports to the Highway Asset Management System and mapping defects for assessment.

Verbatim wording from the response

“3. Development and promotion of “LoveCleanStreets””

Source location

Response from Lancashire County Council
Page 4 · response
Published 23 February 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026