PFD report

Neil Stephen David SWAISLAND · Prevention of Future Deaths report

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Issued 12 Dec 2018•Milton Keynes

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised1

  1. Failure to provide counselling to very vulnerable people
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Maintain statutory grant funding for subsidised counselling services through March 2019.

    Stated by NHS Central East Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 13 May 2019.
  2. Action

    Maintain council funding for the counselling services contract through April 2019.

    Stated by Milton Keynes City CouncilStated in progressThe respondent said that this action was in progress when they made their response on 13 May 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing NHS counselling and psychological therapy services meet national access and waiting-time requirements in Milton Keynes.

    Stated by Milton Keynes City CouncilExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide counselling to very vulnerable people

Wider context from the report

“During the course of the evidence I heard from a senior GP from Milton Keynes and from a senior clinician from mental health services that the funding for counselling services operated by MIND had been withdrawn by both the Council and the CCG. They expressed the view that as a result of this decision it is inevitable that further lives will be put at risk from self-harm and suicide. My concern is that the decision not to provide counselling to some of the very vulnerable people within our society will result in further deaths from suicide. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain statutory grant funding for subsidised counselling services through March 2019.

Verbatim wording from the response

“Milton Keynes Council (MKC) has a historic contract for counselling services in Milton Keynes. MKCCG contributed towards the cost of this provision. MKC have been working with MIND for a number of years to ensure that this contract can operate with resource from grant funding and other opportunities available to third sector partners.”

Source location

2018-0385-Response-by-Milton-Keynes-CCG
Page 1 · response
Published 13 May 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain council funding for the counselling services contract through April 2019.

Verbatim wording from the response

“Milton Keynes Council (MKC) has a contract for counselling services in place with MIND, Milton Keynes Clinical Commissioning Group (MKCCG) also contributes towards the cost of this provision. This contract was due to end in December 2018 however a continuation of funding from MKC and MKCCG will maintain it until April 2019 whilst MKND develop additional funding opportunities for their services. After April the council will no longer directly commission counselling services, instead focusing our investment into our frontline mental health social care services.”

Source location

2018-0385-Response-by-Milton-Keynes-Council
Page 1 · response
Published 13 May 2019

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing NHS counselling and psychological therapy services meet national access and waiting-time requirements in Milton Keynes.

Verbatim wording from the response

“The NHS is continuing to provide counselling services in Milton Keynes. MKCCG have continued their commitment to the provision of psychological therapies in Milton Keynes through the Improving Access to Psychological Therapies (IAPT) service provision. The local NHS mental health service provider, Central and North West London Foundation Trust (CNWL), is currently meeting all national access, and waiting time requirements for these services. MIND is working with the IAPT service delivering the triage service.”

Source location

2018-0385-Response-by-Milton-Keynes-Council
Page 1 · response
Published 13 May 2019

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

After April 2019, the council will no longer directly commission counselling services, relying on NHS provision instead.

Verbatim wording from the response

“Milton Keynes Council (MKC) has a contract for counselling services in place with MIND, Milton Keynes Clinical Commissioning Group (MKCCG) also contributes towards the cost of this provision. This contract was due to end in December 2018 however a continuation of funding from MKC and MKCCG will maintain it until April 2019 whilst MKND develop additional funding opportunities for their services. After April the council will no longer directly commission counselling services, instead focusing our investment into our frontline mental health social care services.”

Source location

2018-0385-Response-by-Milton-Keynes-Council
Page 1 · response
Published 13 May 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Develop the Primary Care Plus service to meet the needs of the entire registered population in 2019.

    Stated by NHS Central East Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 13 May 2019.
  2. 2

    Provide additional investment to improve access and waiting-time performance in the local IAPT service.

    Stated by NHS Central East Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 13 May 2019.
  3. 3

    Redirect council investment after April 2019 from directly commissioned counselling services to frontline mental health social care services.

    Stated by Milton Keynes City CouncilStated plannedThe respondent said that this action was planned when they made their response on 13 May 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop the Primary Care Plus service to meet the needs of the entire registered population in 2019.

Verbatim wording from the response

“In addition the CCG has invested in a Primary Care Plus (PCP) service working with general practice to provide access to specialist support for people with serious mental illness and increasing mild and moderate need in primary care. This service will be developed to meet the needs of all of the registered population in 2019.”

Source location

2018-0385-Response-by-Milton-Keynes-CCG
Page 1 · response
Published 13 May 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide additional investment to improve access and waiting-time performance in the local IAPT service.

Verbatim wording from the response

“The CCG has invested year on year into Improving Access to Psychological Therapies (IAPT) service provision. I am pleased to say that following additional investment the local provider, Central and North West London (CNWL), is exceeding all access, and waiting time requirements against the national specification. The service is provided from 3 locations in Milton Keynes and over 400 people are currently entering treatment each month. We anticipate that over 4500 people will have received treatment in 2018/19. In addition the service has maintained an excellent recovery rate, in excess of the national target set.”

Source location

2018-0385-Response-by-Milton-Keynes-CCG
Page 1 · response
Published 13 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redirect council investment after April 2019 from directly commissioned counselling services to frontline mental health social care services.

Verbatim wording from the response

“Milton Keynes Council (MKC) has a contract for counselling services in place with MIND, Milton Keynes Clinical Commissioning Group (MKCCG) also contributes towards the cost of this provision. This contract was due to end in December 2018 however a continuation of funding from MKC and MKCCG will maintain it until April 2019 whilst MKND develop additional funding opportunities for their services. After April the council will no longer directly commission counselling services, instead focusing our investment into our frontline mental health social care services.”

Source location

2018-0385-Response-by-Milton-Keynes-Council
Page 1 · response
Published 13 May 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026