PFD report

Mr David John CARPENTER · Prevention of Future Deaths report

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Issued 22 Apr 2024•Coventry

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
7

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
18

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised7

  1. Unavailability of safety modification software as a standard feature for comparable bin lorries
    Part of recurring concern: Inadequate safety controls for people near waste-collection bins and vehicles
  2. Obstruction of emergency-stop access from within the rear danger zone
  3. Failure of driver-cab monitors to provide clear visibility of the rear of the bin lorry in sun glare
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.15

  1. Action

    Participate in the BSI working group developing UK safety standards for refuse-collection equipment and automatic bin-lifts.

    Stated by Dennis EagleStated in progressThe respondent said that this action was in progress when they made their response on 29 April 2024.
  2. Action

    Fit cab monitors with adjustable positioning and matt-finish screens to reduce sun glare.

    Stated by Dennis EagleStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.
  3. Action

    Offer free retrospective fitting of the bin-lift compaction control upgrade to existing customer vehicles.

    Stated by Dennis EagleStated plannedThe respondent said that this action was planned when they made their response on 29 April 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of safety modification software as a standard feature for comparable bin lorries

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

Yes — Inadequate safety controls for people near waste-collection bins and vehicles.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Obstruction of emergency-stop access from within the rear danger zone

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of driver-cab monitors to provide clear visibility of the rear of the bin lorry in sun glare

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in implementing important machinery safety changes

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Deficient public warning signs about the rear danger zone

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk of inadvertent whole-body lifting of a person from the rear danger zone into the bin lorry hopper

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

Yes — Inadequate safety controls for people near waste-collection bins and vehicles.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of automatic bin lift systems to differentiate between a bin and a person

Wider context from the report

“i. The inquest explored issues such as the safety of the machinery (the bin lorry, in particular the bin lift system in automatic mode). ii. The life span of this type of machinery i.e. Bin lorries is 8 – 12 years. There are thousands of bin lorries of this or similar design still in circulation in April 2024. The evidence was as it is estimated 4 to 6 million residential bins are lifted every day by bin lorries provided by the manufacturers. iii. It was/ is foreseeable that both workers (e.g. refuse collectors) and members of the public will approach the danger zone at the rear of the RCV. In the case of workers, for example, to remove debris/ detritus which occurs frequently on residential waste collection rounds. iv. The circumstances of this inquest touching upon the death of David Carpenter in January 2023 accentuated this point. v. A risk of inadvertent whole-body lifting into the manufactures bin lorry hopper of a person in the danger zone carries with it a risk of death. vi. Since the incident “new” machine designs [ as of January 2024] deal with some, but not all issues, as arose in the inquest e.g. differentiation between a bin and a person; warning signs easily visible to the public and reminding bin operatives; additional estops being more accessible from within the danger zone unlike the design in January 2023 in which transparent screens were adjacent to the bin lift controls and the emergency stop and thereby an obstacle to the accessibility of the emergency stop when an emergency arose with a person located within the danger zone; audible bleeps confirming the engagement and disengagement of automatic mode. The “new” machines however are very few when considered in totality of huge number of the manufactures RCV in circulation. vii. The availability of “modification software” (this software (amongst other functional changes) monitoring the RCV sensors [bin lost function] with the effect that a person may still be inadvertently lifted into the hopper but the automatic compaction cycle now not engaging and thus some risk of death is reduced) in relation to vehicles of the same or similar specification to that in the inquest is at choice and cost to the user. viii. The cumulative effect being potentially important changes in the machinery in this hazardous working environment are inordinately slow, thus significant mechanical risks (best managed by the manufacturers) remain in April 2024 and compounded by the fact that the volume of work is high in this aspect of the waste industry i.e. millions of bin lifted daily. ix. In addition there are example of issues which remain insufficiently considered/ actioned in relation to these ‘machines of suboptimal safety’ which include “sun glare on monitors” in the drivers cab which impact upon the ability of a driver to more clearly see the rear of the bin lorry and observe refuse collectors and thereby enhance safety in the hazardous job of refuse collection, mindful an emergency stop button is readily accessible in the drivers cab; clearly visible public warning signs about the danger zone remain deficient; the continued use of a Perspex/ transparent screen between the rear bin lift controls and the danger zone which amounts to an obstacle to a person activating the emergency stop in an emergency. x. There remains (now 15 months post Mr Carpenters death) thousands of machines of ‘sub optimal’ safety on UK roads. The bin lorry manufacturers with some 8- 10 thousand lorries (albeit not all at automatic mode RCVs) on UK streets. xi. The evidence was customers are most, if not all Local Authorities in UK. The manufacturers sell to waste contractors who collect on behalf of Local Authorities and sell to hire company from who Local Authorities hire vehicles. The cumulative effect is such that a concern as to future deaths exists as of April 2024. ”

Is this part of a recurring concern?

Yes — Inadequate safety controls for people near waste-collection bins and vehicles.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the BSI working group developing UK safety standards for refuse-collection equipment and automatic bin-lifts.

Verbatim wording from the response

“• Dennis Eagle has direct representation on the British Standards Institution (BSI) working group to develop UK standards for refuse collection equipment, in particular automatic bin-lift mechanisms. This group is actively working on the introduction of standards aimed at improving operational safety, and one of the key objectives for this standard is to introduce technology which is reliably able to distinguish between a person and a refuse bin container, with the aim of preventing bin-lift operation when a person is present within the operating zone.”

Source location

Response from Dennis Eagle
Page 7 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fit cab monitors with adjustable positioning and matt-finish screens to reduce sun glare.

Verbatim wording from the response

“As standard, all monitors inside the vehicle’s cab are now fitted with: (i) an adjustable arm/podium, which allows for the monitor to be positioned away from sun glare; and (ii) a matt-finish screen, to decrease the likelihood and impact of sun glare (where unavoidable).”

Source location

Response from Dennis Eagle
Page 5 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer free retrospective fitting of the bin-lift compaction control upgrade to existing customer vehicles.

Verbatim wording from the response

“The BCCU solution shall be offered for retrospective fitment on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 6 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Equip new OmniDEKA bin-lifts with audible person-detection warnings and additional safety decals.

Verbatim wording from the response

“As of January 2024, all new “OmniDEKA” bin-lift mechanisms have additional safety features, including: (i) a clearly-audible warning sound if an object is detected in the bin-lift operating zone that is not a bin (i.e., a person); and (ii) a number of additional safety decals (pictured below) around the bin-lift which warns against hazardous and unauthorised use.”

Source location

Response from Dennis Eagle
Page 3 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run a customer communication campaign for retrospective safety-product fitting, including repeated written and telephone contact and fleet prioritisation.

Verbatim wording from the response

“In addition to fitting all above items as standard features on new refuse bodies and bin-lifts where applicable, Dennis Eagle can confirm that the “warning” variety of the dust curtain, transparent screen alteration or replacement, monitor shroud and BCCU software items shall be offered for retrospective fitment on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 7 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer free retrospective fitting of additional safety decals to existing customer vehicles.

Verbatim wording from the response

“The additional safety decals shall be offered on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 3 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide warning dust curtains with clear operating-zone warnings as a customisable option.

Verbatim wording from the response

“The purpose of the dust curtain is to reduce the likelihood of loose debris escaping from the rear of the bin hopper. Since January 2024, “warning” varieties of the dust curtain (as pictured below) have been readily available as a customisable option to all customers, which provide clear and distinct warning text and visuals about the area being approached.”

Source location

Response from Dennis Eagle
Page 3 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop shrouds extending protection against sun glare for in-cab monitors.

Verbatim wording from the response

“To further increase visibility and provide additional protection against sun glare, we have developed a solution (a shroud) to extend the cover provided to in-cab monitors.”

Source location

Response from Dennis Eagle
Page 5 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop transparent-screen alterations or replacements to improve emergency-stop accessibility.

Verbatim wording from the response

“To aid the accessibility and use of the emergency stop in certain situations, we have developed a solution to have the relevant, potentially obstructing, section of the transparent screen cut away or replaced (as pictured below).”

Source location

Response from Dennis Eagle
Page 4 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add linked-chain manual-mode control and a two-minute inactivity timer to deactivate automatic operation.

Verbatim wording from the response

“(1) when an operator switches from automatic mode to manual mode on either control panel (at either side of the vehicle), both nearside and offside lifting chains are placed into manual mode; and”

Source location

Response from Dennis Eagle
Page 6 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install additional unguarded emergency stops on newer bin-lift mechanisms.

Verbatim wording from the response

“On newer bin-lift mechanisms, additional emergency stops (as pictured below, in green) have been inserted on top of the existing rear bin-lift control panel which are easily accessed or used in the event of an emergency arising within the bin-lift operating zone or during the automatic bin-lift cycle. Note, these additional emergency stops are not guarded by any transparent screen and are angled towards the bin-lift operating zone.”

Source location

Response from Dennis Eagle
Page 4 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement software safeguards that stop lifting, disable automatic mode and interrupt compaction when bin-container sensors lose signals.

Verbatim wording from the response

“The “modification software” refers to a solution called “bin-lift compaction control upgrade” (BCCU), which uses software to verify that a bin container remains present on the bin-lift chair during an emptying cycle. This is completed by monitoring signals from: (i) the N1 (start) sensor, which detects the presence of a bin container as it approaches the rear bin-lift mechanism and begins the automatic bin-lift cycle; and (ii) the N6 (security) sensor detects when a bin container is engaged by the bin-lift comb/teeth (each, as pictured below).”

Source location

Response from Dennis Eagle
Page 6 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer free retrospective fitting of warning dust curtains to existing customer vehicles.

Verbatim wording from the response

“The “warning” variety dust curtain shall be offered for retrospective fitment on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 3 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer free retrospective fitting of transparent-screen alterations or replacements to existing customer vehicles.

Verbatim wording from the response

“The transparent screen alteration or replacement shall be offered for retrospective fitment on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 4 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer free retrospective fitting of in-cab monitor shrouds to existing customer vehicles.

Verbatim wording from the response

“The in-cab monitor shroud shall be offered for retrospective fitment on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 5 · response
Published 29 April 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Offer updated operator handbooks and training materials free of charge to customers with existing products.

    Stated by Dennis EagleStated plannedThe respondent said that this action was planned when they made their response on 29 April 2024.
  2. 2

    Share refuse-collection vehicle safety knowledge and newly identified operational risks with industry manufacturers.

    Stated by Dennis EagleStated in progressThe respondent said that this action was in progress when they made their response on 29 April 2024.
  3. 3

    Update operator handbooks and training materials to reflect the product safety updates.

    Stated by Dennis EagleStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer updated operator handbooks and training materials free of charge to customers with existing products.

Verbatim wording from the response

“Operator handbooks and associated training materials have been updated in line with the product updates detailed within this document and shall be offered on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 7 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share refuse-collection vehicle safety knowledge and newly identified operational risks with industry manufacturers.

Verbatim wording from the response

“In addition to the product updates, Dennis Eagle are actively working with other waste/automotive industry partners. This work includes:”

Source location

Response from Dennis Eagle
Page 7 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update operator handbooks and training materials to reflect the product safety updates.

Verbatim wording from the response

“Operator handbooks and associated training materials have been updated in line with the product updates detailed within this document and shall be offered on a free of charge basis to all customers with existing products in service.”

Source location

Response from Dennis Eagle
Page 7 · response
Published 29 April 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026