PFD report

George Daniel TWIDDY · Prevention of Future Deaths report

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Issued 8 Apr 2019•Portsmouth and South East Hampshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Insufficient liaison between involved practitioners about crisis support
    Part of recurring concern: Unreliable coordination of mental health crisis responses
  2. Lack of clarity about agency responsibility for immediate assistance
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Develop and implement a joint Section 140 policy for frontline staff supporting people during Mental Health Act assessments.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2019.
  2. Action

    Develop integrated pathways through monthly strategic workshops to improve joint crisis support, admission and discharge planning.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2019.
  3. Action

    Maintain collaborative AMHP and AMHT arrangements, including staff shadowing and AMHT availability during Mental Health Act assessments.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 July 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient liaison between involved practitioners about crisis support

Wider context from the report

“At George's Inquest I heard evidence that there was a lack of clarity in the days leading up to his death as to which of the two agencies that had been involved in his care (Hampshire AMHP Service and Southern Health NHS Trust's Early Intervention Psychosis Team) were in a position to provide him with immediate assistance. His parents were confused as to where help would come from and practitioners from the two agencies were unclear as to where the responsibility lay. Although an improved explanatory leaflet for families about the responsibilities of the agencies is now in the course of being finalised and liaison to clarify respective roles has now taken place between senior managers of the agencies, it appears to me that a better understanding of those roles would be achieved if the practitioners actually involved in patient care themselves liaised more about what action and support should be made available to patients and relatives in crisis situations such as that faced by George and his family in the last days of his life. ”

Is this part of a recurring concern?

Yes — Unreliable coordination of mental health crisis responses.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity about agency responsibility for immediate assistance

Wider context from the report

“At George's Inquest I heard evidence that there was a lack of clarity in the days leading up to his death as to which of the two agencies that had been involved in his care (Hampshire AMHP Service and Southern Health NHS Trust's Early Intervention Psychosis Team) were in a position to provide him with immediate assistance. His parents were confused as to where help would come from and practitioners from the two agencies were unclear as to where the responsibility lay. Although an improved explanatory leaflet for families about the responsibilities of the agencies is now in the course of being finalised and liaison to clarify respective roles has now taken place between senior managers of the agencies, it appears to me that a better understanding of those roles would be achieved if the practitioners actually involved in patient care themselves liaised more about what action and support should be made available to patients and relatives in crisis situations such as that faced by George and his family in the last days of his life. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement a joint Section 140 policy for frontline staff supporting people during Mental Health Act assessments.

Verbatim wording from the response

“HCC and SHFT are committed to producing a s140 policy to ensure greater understanding for all frontline staff who have a role in supporting the person and their families, while undertaking a Mental Health Act assessment.”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 1 · response
Published 29 July 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop integrated pathways through monthly strategic workshops to improve joint crisis support, admission and discharge planning.

Verbatim wording from the response

“HCC and SHFT share an equal commitment to address the serious concerns raised by the Coroner. HCC & SHFT have reviewed the PFD report findings together to plan how both agencies can adopt a more collaborative & effective approach, to support people in crisis as a result of their mental distress including where the Mental Health Act assessment process takes place.”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 1 · response
Published 29 July 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain collaborative AMHP and AMHT arrangements, including staff shadowing and AMHT availability during Mental Health Act assessments.

Verbatim wording from the response

“3.1 Both agencies have agreed to embark on a programme of joint work to organise Acute Mental Health Team staff (AMHT/ SHFT) to accompany the AMHP (HCC) and the Doctors as the assessing team members, so they can agree a support plan if admission to hospital is not deemed to be necessary and to be available at the time of the Mental Health Act assessment as required.”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 2 · response
Published 29 July 2019

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Provide governance oversight of action monitoring and completion through HCC’s Care Governance Board and SHFT’s Quality and Safety Committee.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 July 2019.
  2. 2

    Design, consult on and publish digital and paper Mental Health Act information and advice for service users.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2019.
  3. 3

    Provide inter-agency Mental Health Act and practice workshops, with shared learning across service areas.

    Stated by Hampshire County Council and Hampshire and Isle of Wight Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 July 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide governance oversight of action monitoring and completion through HCC’s Care Governance Board and SHFT’s Quality and Safety Committee.

Verbatim wording from the response

“6.0 Governance and Accountability for completion of actions”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 2 · response
Published 29 July 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design, consult on and publish digital and paper Mental Health Act information and advice for service users.

Verbatim wording from the response

“5.0 Mental Health Act Information and Advice”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 2 · response
Published 29 July 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide inter-agency Mental Health Act and practice workshops, with shared learning across service areas.

Verbatim wording from the response

“4.0 Opportunities for multi-disciplinary training and shared learning”

Source location

2019-0150-Response-by-Southern-Health-NHS-Trust
Page 2 · response
Published 29 July 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026