PFD report

Nigel Walter DIXON · Prevention of Future Deaths report

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Issued 4 Jun 2024•Rutland and North Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Sale of online drugs in doses and quantities larger than ordinarily prescribed
    Part of recurring concern: Inadequate safeguards for access to dangerous drugsPart of recurring concern: Medication quantity controls failing to prevent unsafe access to excessive amounts
  2. Failure to establish the suitability of online drug purchasers
    Part of recurring concern: Failure to verify patient suitability before online sale of restricted medicines
  3. Failure to assess online drug suitability against the purchaser’s medical history
    Part of recurring concern: Failure to verify patient suitability before online sale of restricted medicines
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Disrupt access to the illicit website through search-engine delisting, parental-control blocking, industry referrals and registry takedown requests.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 14 June 2024.
  2. Action

    Explore preventative online-safety measures with Ofcom under the Online Safety Act.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 14 June 2024.
  3. Action

    Investigate the illicit website through the MHRA criminal enforcement process.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Responsibility for the unregistered overseas supplier falls to the MHRA rather than the General Pharmaceutical Council.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Sale of online drugs in doses and quantities larger than ordinarily prescribed

Wider context from the report

“Mr Dixon was able to purchase ████████ Zopiclone tablets ████████ online from a company ████████ The GP who gave evidence at the inquest described this as a “huge” amount of the drug. She confirmed that she would only prescribe 28 days’ worth of ████████ tablets in one go (████████ Mr Dixon was able to purchase). The selling of tablets which are a larger dose and in a much larger quantity than would ordinarily be prescribed online risks an accidental or intentional overdose of the drug and also risks the drug being sold on the black market. ”

Is this part of a recurring concern?

Yes — Inadequate safeguards for access to dangerous drugs; Medication quantity controls failing to prevent unsafe access to excessive amounts.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish the suitability of online drug purchasers

Wider context from the report

“It is gravely concerning that powerful drugs are available online so freely and in such large quantities, with little to nothing in the way of checks and balances around who the drugs are being sold to. There seems to be no regulation of the supply of these drugs and that seems to me to inevitably put the lives of vulnerable people at risk. In this case there was no communication with Mr Dixon’s GP and I would imagine there is no way for these online companies to check whether their customers are placing duplicate orders with other websites, there seems therefore to be a situation where one could purchase almost limitless amounts of these drugs with no checks or balances at all. There seems to be no system for establishing the suitability of the purchaser, nor a system to limit the amount or frequency of medication being purchased. ”

Is this part of a recurring concern?

Yes — Failure to verify patient suitability before online sale of restricted medicines.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess online drug suitability against the purchaser’s medical history

Wider context from the report

“The evidence of the GP was that the company who supplied these drugs to Mr Dixon did not contact the GP Practice to discuss their suitability or check Mr Dixon’s medical history, nor did they inform the GP’s Practice of the purchase. ”

Is this part of a recurring concern?

Yes — Failure to verify patient suitability before online sale of restricted medicines.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of regulation of online supply of powerful drugs

Wider context from the report

“It is gravely concerning that powerful drugs are available online so freely and in such large quantities, with little to nothing in the way of checks and balances around who the drugs are being sold to. There seems to be no regulation of the supply of these drugs and that seems to me to inevitably put the lives of vulnerable people at risk. In this case there was no communication with Mr Dixon’s GP and I would imagine there is no way for these online companies to check whether their customers are placing duplicate orders with other websites, there seems therefore to be a situation where one could purchase almost limitless amounts of these drugs with no checks or balances at all. There seems to be no system for establishing the suitability of the purchaser, nor a system to limit the amount or frequency of medication being purchased. ”

Is this part of a recurring concern?

Yes — Inadequate safeguards for access to dangerous drugs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to inform the purchaser’s GP practice of online drug purchases

Wider context from the report

“The evidence of the GP was that the company who supplied these drugs to Mr Dixon did not contact the GP Practice to discuss their suitability or check Mr Dixon’s medical history, nor did they inform the GP’s Practice of the purchase. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of safety and quality control for drugs supplied online

Wider context from the report

“The evidence of the GP is it is hard to prescribe safely to people who are supplementing their prescription drugs with online purchases. Further, she raised concerns about the safety and quality control of the drugs being supplied. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to control duplicate, excessive or frequent online drug purchases

Wider context from the report

“It is gravely concerning that powerful drugs are available online so freely and in such large quantities, with little to nothing in the way of checks and balances around who the drugs are being sold to. There seems to be no regulation of the supply of these drugs and that seems to me to inevitably put the lives of vulnerable people at risk. In this case there was no communication with Mr Dixon’s GP and I would imagine there is no way for these online companies to check whether their customers are placing duplicate orders with other websites, there seems therefore to be a situation where one could purchase almost limitless amounts of these drugs with no checks or balances at all. There seems to be no system for establishing the suitability of the purchaser, nor a system to limit the amount or frequency of medication being purchased. ”

Is this part of a recurring concern?

Yes — Inadequate safeguards for access to dangerous drugs; Medication quantity controls failing to prevent unsafe access to excessive amounts.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disrupt access to the illicit website through search-engine delisting, parental-control blocking, industry referrals and registry takedown requests.

Verbatim wording from the response

“The MHRA can confirm that the website in question is subject to an active criminal investigation, and that arrests had been made prior to the issuing of the Regulation 28 Report. The MHRA has also issued multiple formal requests to the registrar (the company that manages the website's domain name) to suspend the website, which has thus far been unsuccessful. Other MHRA efforts to minimise the risk this website poses to the public have included:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 2 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore preventative online-safety measures with Ofcom under the Online Safety Act.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate the illicit website through the MHRA criminal enforcement process.

Verbatim wording from the response

“The MHRA can confirm that the website in question is subject to an active criminal investigation, and that arrests had been made prior to the issuing of the Regulation 28 Report. The MHRA has also issued multiple formal requests to the registrar (the company that manages the website's domain name) to suspend the website, which has thus far been unsuccessful. Other MHRA efforts to minimise the risk this website poses to the public have included:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 2 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop targeted ISP filtering with search engines and UK internet service providers to block harmful online medicines content.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand collaboration with UK Border Force to increase border operations and seizures of illegally trafficked medicines.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for the unregistered overseas supplier falls to the MHRA rather than the General Pharmaceutical Council.

Verbatim wording from the response

“The GPhC regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. The company ████████ is not a business registered with the GPhC and operates outside the UK jurisdiction. As such, this matter falls to the MHRA.”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 1 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

UK law enforcement cannot seize or compel suspension of illicit domains registered beyond UK jurisdiction.

Verbatim wording from the response

“However, the sale and supply of unregulated medicinal products is a global problem. Online portals play a significant role in transnational medicines crime and many websites proliferate across the internet. Currently, there is no legal mechanism for UK law enforcement to seize control of illicit domains or compel registrars to suspend them when domains are registered beyond the reach of UK jurisdiction. The website referenced in the Regulation 28 notice falls into this category, being registered outside of the UK.”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 2 · response
Published 14 June 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Implement a web-based reporting scheme for suspicious websites, online marketplaces and social-media listings.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 14 June 2024.
  2. 2

    Enhance ongoing collaboration across internet infrastructure, private-sector and international law-enforcement partners.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2024.
  3. 3

    Use advanced technology to identify, track and seize proceeds of online medicines crime, including cryptocurrency.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 14 June 2024.
  4. 4

    Roll out a web-based pharmacy checker for identifying websites and social-media listings deemed fraudulent by the MHRA.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 14 June 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a web-based reporting scheme for suspicious websites, online marketplaces and social-media listings.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enhance ongoing collaboration across internet infrastructure, private-sector and international law-enforcement partners.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use advanced technology to identify, track and seize proceeds of online medicines crime, including cryptocurrency.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out a web-based pharmacy checker for identifying websites and social-media listings deemed fraudulent by the MHRA.

Verbatim wording from the response

“Through a combination of public empowerment, technological innovation, traditional methods of law enforcement and close collaboration with partners, the MHRA is constantly working to develop new and innovative ways to tackle the online trade in illegal medicines. Some of these future criminal countermeasures will include:”

Source location

Joint response from DHSC and Department of Science Information and Technology (on behalf of DCMS)
Page 3 · response
Published 14 June 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026