PFD report

Christopher COLLINSON · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 26 Oct 2021•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure of the patient allocation system to identify patients who have not been seen
    Part of recurring concern: Failure of case monitoring to identify cases requiring follow-up
  2. Failure of the electronic prescribing system to require a secondary medication-selection check
    Part of recurring concern: Unreliable electronic medication-system controls for safe prescribing and administrationPart of recurring concern: Unsafe medication prescribing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Roll out the paper-free PICS electronic patient record system across Birmingham Heartlands Hospital AMU, including waiting-time markers for patients awaiting assessment.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 November 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing EPMA systems and processes sufficiently minimise medication risk, so no additional prescribing double-check is introduced.

    Stated by University Hospitals Birmingham NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the patient allocation system to identify patients who have not been seen

Wider context from the report

“1. The current system for allocating patients requires a manual check to see whether a patient has actually been seen once they have been allocated. If they are not seen, there is currently no way of other clinicians being aware of that, and therefore patients could be left for long periods of time without having been assessed. ”

Is this part of a recurring concern?

Yes — Failure of case monitoring to identify cases requiring follow-up.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the electronic prescribing system to require a secondary medication-selection check

Wider context from the report

“2. The current electronic prescribing system does not require a Doctor to perform a secondary check that they have selected the correct medication. I am concerned that it is all too easy to select the wrong medication, particularly when the department is busy and Doctors are under pressure. This could lead to fatal outcomes for patients if given incorrect medication. ”

Is this part of a recurring concern?

Yes — Unreliable electronic medication-system controls for safe prescribing and administration; Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the paper-free PICS electronic patient record system across Birmingham Heartlands Hospital AMU, including waiting-time markers for patients awaiting assessment.

Verbatim wording from the response

“Following Mr Collinson’s admission, the above process has been updated and we have rolled out our in-house electronic system, PICS to BHH. PICS has been in use in AMU at BHH since July 2021. PICS provides a paper-free electronic patient record system that allows for simultaneous access and entries to the record of a single patient by multiple clinicians. With PICS, it is easy to access and review patient records at any time. To ensure patients are seen without delay, there are time markers on the system which indicate when patients have been waiting to be seen for a period of time without progression. This allows”

Source location

2021-0361-Response-from-Queen-Elizabeth-Hospital_Published
Page 1 · response
Published 2 November 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing EPMA systems and processes sufficiently minimise medication risk, so no additional prescribing double-check is introduced.

Verbatim wording from the response

“Based on the review of our systems and relevant literature, we are confident that the systems and processes that we have in place are sufficient to minimise risk to our patients. We are satisfied that our decision not to introduce an additional double-check step has been carefully considered and is consistent with the collective approach of those responsible for introducing and maintaining EPMA systems.”

Source location

2021-0361-Response-from-Queen-Elizabeth-Hospital_Published
Page 4 · response
Published 2 November 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Additional prescribing double-checks are unlikely to improve safety and may increase risk through alert fatigue.

Verbatim wording from the response

“There is however little evidence to suggest that introducing an additional double-check into the individual prescriber’s workflow improves patient safety. On the other hand, there is evidence of risks associated with introducing many more alerts. This is a consequence of alert fatigue discussed in more detail below.”

Source location

2021-0361-Response-from-Queen-Elizabeth-Hospital_Published
Page 3 · response
Published 2 November 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Implement a single electronic prescribing and medication administration system across all Trust sites.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 November 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a single electronic prescribing and medication administration system across all Trust sites.

Verbatim wording from the response

“The Trust currently has 2 electronic prescribing medication administration (EPMA) systems. This is a result of the merger of Heart of England Foundation Trust with UHBFT which had a different EPMA system in place. Work is already underway to implement a single system which will be in place across all of our sites by the middle of 2022. The system in place at BHH during Mr Collinson’s admission was ‘JAC’, a commercial EPMA system which had been in use for many years.”

Source location

2021-0361-Response-from-Queen-Elizabeth-Hospital_Published
Page 2 · response
Published 2 November 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026