PFD report

Barbara Johnson · Prevention of Future Deaths report

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Issued 21 Mar 2018•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to consider ECG machine printouts in clinical interpretation and judgment
    Part of recurring concern: Unreliable interpretation of cardiac electrical recordings
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    The host hospital is responsible for care quality and trainee supervision and has the power to address the reported concerns.

    Stated by NHS Northern Care Alliance NHS GroupRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider ECG machine printouts in clinical interpretation and judgment

Wider context from the report

“It is understood that Pennine Acute NHS Trust employed the junior doctors on the Moorside Unit at Tameside General Hospital. During the course of the inquest we heard evidence from ████████ regarding ECGs that he carried out on Barbara Johnson on the 19th April 2017 at the time of her admission to the Moorside Unit. A number of the doctors understandably did not recall carrying out the ECGs but formed the view from the records that the patient was moving at the time that the ECGs were performed. Thus, he explained, had an impact on the ECG although he was not able to explain the precise impact. At the top of 2 of the ECGs there was a printout from the machine which stated (inter alia) “T Wave abnormality”, “Possible anterolateral ischemia” and “abnormal ECG”. ████████ evidence was that regard would not be had to the printout summary at the top of the ECG and that the doctor would interpret the ECG himself. Whilst it was accepted that the printout is no substitute for a doctor’s interpretation, it did give cause for concern that junior doctors employed by the Trust were routinely ignoring the printout. It was of concern that the printout was not being considered and/or was not informing clinical interpretation and judgment. ”

Is this part of a recurring concern?

Yes — Unreliable interpretation of cardiac electrical recordings.

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The host hospital is responsible for care quality and trainee supervision and has the power to address the reported concerns.

Verbatim wording from the response

“I can advise that whilst the two junior doctors concerned were technically employed by Pennine Acute NHS Trust, who are the administrative lead employer for all junior doctors across Greater Manchester, Cumbria & Lancashire, they were placed at Tameside General Hospital who acted as the Host Trust. The Host Trust is responsible for the quality of care delivered to patients and direct supervision of a trainee on a day-to-day basis. Pennine Acute Trust, as the lead employer, are simply the administrative employer of the junior doctors, having responsibility for HR issues such as pay and sick leave, but are not responsible for the quality of training and care at a Host Trust.”

Source location

2018-0084-Response-by-Northern-Care-Alliance-NHS-Group
Page 1 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Administrative lead-employer responsibilities exclude the host hospital’s quality of care, training and day-to-day trainee supervision.

Verbatim wording from the response

“I can advise that whilst the two junior doctors concerned were technically employed by Pennine Acute NHS Trust, who are the administrative lead employer for all junior doctors across Greater Manchester, Cumbria & Lancashire, they were placed at Tameside General Hospital who acted as the Host Trust. The Host Trust is responsible for the quality of care delivered to patients and direct supervision of a trainee on a day-to-day basis. Pennine Acute Trust, as the lead employer, are simply the administrative employer of the junior doctors, having responsibility for HR issues such as pay and sick leave, but are not responsible for the quality of training and care at a Host Trust.”

Source location

2018-0084-Response-by-Northern-Care-Alliance-NHS-Group
Page 1 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The administrative lead employer cannot implement changes at the host hospital because it lacks authority over care delivery and supervision.

Verbatim wording from the response

“As such, I would suggest that Trafford General Hospital were responsible for the quality of the care provided to Barbara Johnson, and for the quality of care and direction supervision of the junior doctors. Therefore, Pennine Acute Trust is unable to implement change at Tameside General Hospital and we request that the Regulation 28 Report is amended and addressed to Tameside Hospital, who have the power to take action to address the concerns within your report.”

Source location

2018-0084-Response-by-Northern-Care-Alliance-NHS-Group
Page 1 · response
Published 16 June 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. 1

    Complete a Trust-wide audit, analyse practice variation, report findings to the Quality Governance Committee, and use them to inform handover-management actions.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 16 June 2018.
  2. 2

    Require new support staff in Bands 2 to 4 to obtain nationally regulated competency-based qualifications.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 16 June 2018.
  3. 3

    Conduct a local audit of staff understanding of handover processes and responsibilities.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  4. 4

    Share handover processes and staff responsibilities with existing staff through ward business meetings and nurses’ forums.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  5. 5

    Hold a Trust-wide learning event incorporating investigation learning about the importance of effective handovers.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  6. 6

    Train all Trafford nursing assistants on fluid balance charts and escalation of concerns.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  7. 7

    Include escalation of changes in patient presentation, including fluid intake, in handover induction requirements.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  8. 8

    Raise staff awareness that all offered, consumed, and self-reported drinks must be recorded on fluid intake charts.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 16 June 2018.
  9. 9

    Consider incorporating dietetics into Trust induction and review training delivered elsewhere to develop a Trust-wide package.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 16 June 2018.
  10. 10

    Add handover processes and staff expectations to local induction for new nursing and nursing assistant staff.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.
  11. 11

    Audit fluid intake charts weekly for three months to check completion and progression of cases requiring medical escalation.

    Stated by Greater Manchester Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 June 2018.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.3

  1. 1

    Existing nursing competencies, professional standards, revalidation, trust policies and broader training were relied upon instead of specific handover refresher training.

    Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
  2. 2

    Health Education England was identified as responsible for overseeing healthcare workforce development, education and training.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  3. 3

    Trust induction and broader core training were considered sufficient to address handover training, despite no specific regular handover training.

    Stated by NHS EnglandExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a Trust-wide audit, analyse practice variation, report findings to the Quality Governance Committee, and use them to inform handover-management actions.

Verbatim wording from the response

“The Trust’s Corporate Nursing Team are also completing a Trust wide audit to better understand practice and variance around handover management across the Trust. The audit will be complete by the end of June 2018 with the analysis and report to be finalised by August 2018 and presented to our Quality Governance Committee which is the sub-committee to the board. This report will inform Trust wide actions on the management of handovers going forward. We would be happy to share the results from this audit with you on completion as we are keen to be able to offer yourself and Ms Johnsons family assurance of how seriously the Trust have taken on board the concerns that have been raised following Ms Johnsons death.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require new support staff in Bands 2 to 4 to obtain nationally regulated competency-based qualifications.

Verbatim wording from the response

“Furthermore a recent change to Trust policy will ensure that any new support staff Bands 2 to 4 will have a nationally regulated competency based qualification which will ensure that staff are clear and competent in the core aspects of their role.”

Source location

2018-0084-Responses
Page 3 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a local audit of staff understanding of handover processes and responsibilities.

Verbatim wording from the response

“In order to evidence that staff have a good understanding of handover process and their responsibilities a local audit will also be undertaken by the Matron/Operational Manager and be completed by June 2018. A local learning event which discussed the learning generated by the Trust investigation into Ms Johnsons death has already been held but to further embed and share learning, a further Trust wide event will be held and will include the learning in relation to the importance of good handovers.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share handover processes and staff responsibilities with existing staff through ward business meetings and nurses’ forums.

Verbatim wording from the response

“I would also like to assure you that the process and expectations of handovers has been featured in the ward business meetings and will be shared through the local nurses’ forums. Through these meetings, all existing staff will have been made aware of their responsibilities in relation to ensuring thorough handovers take place.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a Trust-wide learning event incorporating investigation learning about the importance of effective handovers.

Verbatim wording from the response

“In order to evidence that staff have a good understanding of handover process and their responsibilities a local audit will also be undertaken by the Matron/Operational Manager and be completed by June 2018. A local learning event which discussed the learning generated by the Trust investigation into Ms Johnsons death has already been held but to further embed and share learning, a further Trust wide event will be held and will include the learning in relation to the importance of good handovers.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train all Trafford nursing assistants on fluid balance charts and escalation of concerns.

Verbatim wording from the response

“The use of a fluid intake chart is important for some of our service users where there are concerns about their fluid consumption. The Trust accepts that it is vitally important that nursing assistants and nursing staff understand the purpose of the fluid intake chart and when to escalate concerns. In order to address this all nursing assistants in the Trafford division will be trained on the use of fluid balance charts and when to escalate concerns. This will be overseen by the Matron/Operational Manager and be completed by 30.6.18.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include escalation of changes in patient presentation, including fluid intake, in handover induction requirements.

Verbatim wording from the response

“As described above, the planned Trust wide handover audit will review all aspects of the handover process and expectations of staff who are handing over or taking part in a handover will be added into the local induction programme for all new staff. Included in this will be the need to inform a nurse or doctor about changes to the patient’s presentation including any physical observations such as fluid intake.”

Source location

2018-0084-Responses
Page 2 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise staff awareness that all offered, consumed, and self-reported drinks must be recorded on fluid intake charts.

Verbatim wording from the response

“Concerns pertaining to fluid intake charts and their usage were taken to the Trust’s Physical Health Committee (PHC) on 11.4.18. This group discussed alterations to the existing charts and training requirements for staff as well as how any agreed training will be delivered. Through this group Staff have been made aware of the need to ensure that all fluids that are offered and or consumed are recorded on the fluid intake chart as well as self-reported consumption of drinks.”

Source location

2018-0084-Responses
Page 3 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider incorporating dietetics into Trust induction and review training delivered elsewhere to develop a Trust-wide package.

Verbatim wording from the response

“Furthermore Trust leads have been identified to consider how dietetics can be part of the Trust induction program, as well as reviewing training being delivered in other parts of the Trust to produce a Trust-wide package which in addition to the action already taken or planned will include the issue you have raised above.”

Source location

2018-0084-Responses
Page 3 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add handover processes and staff expectations to local induction for new nursing and nursing assistant staff.

Verbatim wording from the response

“GMMH does have a handover procedure and this is available on the Trust Intranet where all staff have access to the most up to date version of this procedure. Following learning from Ms Johnson’s death the Trust accepts that there is a need to further promote the use of our handover procedure and to ensure staff are updated as to its contents. In order to address this the Trust will ensure that the process and expectations of staff when conducting or being part of a handover are included in the local induction template of all new nursing and nursing assistant staff.”

Source location

2018-0084-Responses
Page 1 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit fluid intake charts weekly for three months to check completion and progression of cases requiring medical escalation.

Verbatim wording from the response

“The local audit discussed above will be carried out to demonstrate staff understanding of handovers and their responsibilities. In addition to this a weekly audit of fluid intake charts will be completed for 3 months by the Ward Managers to ensure that staff continue to complete these charts and that any cases that require escalation to a doctor have been progressed.”

Source location

2018-0084-Responses
Page 3 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing nursing competencies, professional standards, revalidation, trust policies and broader training were relied upon instead of specific handover refresher training.

Verbatim wording from the response

“Communication, transfer of clinical information, and care planning for a patient are all pre-registration competencies studied on all nursing programmes in a variety of ways. The manner in which this is evidenced is both academic”

Source location

2018-0084-Responses
Page 4 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Health Education England was identified as responsible for overseeing healthcare workforce development, education and training.

Verbatim wording from the response

“We would expect that training on a trust’s handover policy would be part of the induction process in all trusts and, although not covered in specific regular training, would be picked up in other areas of training such as risk assessment and management, which form part of core training for all mental health staff. I suggest that you may wish to write to Health Education England, who are responsible for overseeing the development, education and training of the healthcare workforce in England.”

Source location

2018-0084-Responses
Page 10 · response
Published 16 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trust induction and broader core training were considered sufficient to address handover training, despite no specific regular handover training.

Verbatim wording from the response

“We would expect that training on a trust’s handover policy would be part of the induction process in all trusts and, although not covered in specific regular training, would be picked up in other areas of training such as risk assessment and management, which form part of core training for all mental health staff. I suggest that you may wish to write to Health Education England, who are responsible for overseeing the development, education and training of the healthcare workforce in England.”

Source location

2018-0084-Responses
Page 10 · response
Published 16 June 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026