PFD report

Deborah Anne Hopkinson · Prevention of Future Deaths report

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Issued 21 Jun 2019•Manchester North

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure of the computer system to support timely specialist involvement
  2. Lack of specialist knowledge to recognise the association between Cushing’s disease and PJP
    Part of recurring concern: Inadequate coordination between hospitals during patient care
  3. Unavailability of the CT scanner for abdominal imaging
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Replace the Fairfield General Hospital CT scanner and provide temporary mobile scanning during replacement works.

    Stated by Northern Care Alliance NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  2. Action

    Re-circulate the comprehensive CT downtime contingency plan to staff to support management of scanner downtime.

    Stated by Northern Care Alliance NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  3. Action

    Issue a group-wide patient care alert highlighting the risk of pneumocystis pneumonia in patients with Cushing’s disease.

    Stated by Northern Care Alliance NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The response disputes that referral to Salford Royal was delayed, stating that diagnostic testing was necessary before specialist referral.

    Stated by Northern Care Alliance NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the computer system to support timely specialist involvement

Wider context from the report

“1. The inquiry heard that there were numerous occasions when equipment failure occurred and this is likely to have had some impact on the treatment which the deceased received i. When the deceased was re-admitted to hospital on 12 September 2018 there was delay of some 6 days in involving the endocrine consultant at Fairfield Hospital and the reason given during the inquiry was that the computer system was down. ii. The inquiry heard the importance about controlling the cortisol levels yet there was evidence to the effect that the analyser for running the cortisol sample was down multiple times during the deceased’s admission. iii. There was a significant deterioration in the deceased’s condition in the evening of 25 September 2018 but a CT abdomen could not be performed because the CT scanner at Fairfield Hospital was not working. iv. When the deceased’s was discussed at an MDT meeting on 13 September 2018 the MRI scan could not be viewed on the PACS system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of specialist knowledge to recognise the association between Cushing’s disease and PJP

Wider context from the report

“2. There was delay in obtaining advice from a specialist centre such as Salford Royal Hospital or the Christie Hospital despite a lack of expertise at Fairfield General Hospital as evidenced by the following: i. ████████ Consultant Endocrinologist at Salford Royal Hospital explained to the deceased’s husband ████████ and her sister ████████ that she was not a specialist in Cushing’s disease when discussing the deceased’s case on 17 September 2018. ii. In the Investigation Report the Trust accepted that there had been a delay in treatment for probable PJP because the medical team did not recognise the association between Cushing’s disease and PJP due to lack of specialist knowledge. On 21 August 2018 an MRI pituitary revealed a pituitary adenoma which was the most likely cause of the deceased’s Cushing disease yet it was not until 28 August 2018 that ████████ Consultant Endocrinologist at Salford Royal Hospital was contacted. Prior to the deceased’s re-admission to hospital on 12 September 2018 she contracted pneumocystis pneumonia, a recognised complication of Cushing’s disease. There was delay in obtaining advice from a specialist centre despite a significant deterioration in her condition and when there was involvement from a Consultant Endocrinologist at the Christie Hospital this was only achieved because of the intervention of the deceased’s sister. ”

Is this part of a recurring concern?

Yes — Inadequate coordination between hospitals during patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of the CT scanner for abdominal imaging

Wider context from the report

“1. The inquiry heard that there were numerous occasions when equipment failure occurred and this is likely to have had some impact on the treatment which the deceased received i. When the deceased was re-admitted to hospital on 12 September 2018 there was delay of some 6 days in involving the endocrine consultant at Fairfield Hospital and the reason given during the inquiry was that the computer system was down. ii. The inquiry heard the importance about controlling the cortisol levels yet there was evidence to the effect that the analyser for running the cortisol sample was down multiple times during the deceased’s admission. iii. There was a significant deterioration in the deceased’s condition in the evening of 25 September 2018 but a CT abdomen could not be performed because the CT scanner at Fairfield Hospital was not working. iv. When the deceased’s was discussed at an MDT meeting on 13 September 2018 the MRI scan could not be viewed on the PACS system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the PACS system to provide access to MRI scans

Wider context from the report

“1. The inquiry heard that there were numerous occasions when equipment failure occurred and this is likely to have had some impact on the treatment which the deceased received i. When the deceased was re-admitted to hospital on 12 September 2018 there was delay of some 6 days in involving the endocrine consultant at Fairfield Hospital and the reason given during the inquiry was that the computer system was down. ii. The inquiry heard the importance about controlling the cortisol levels yet there was evidence to the effect that the analyser for running the cortisol sample was down multiple times during the deceased’s admission. iii. There was a significant deterioration in the deceased’s condition in the evening of 25 September 2018 but a CT abdomen could not be performed because the CT scanner at Fairfield Hospital was not working. iv. When the deceased’s was discussed at an MDT meeting on 13 September 2018 the MRI scan could not be viewed on the PACS system. ”

Is this part of a recurring concern?

Yes — Failure to ensure diagnostic images are stored and available for safe clinical review.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in obtaining specialist-centre advice despite lack of local expertise

Wider context from the report

“2. There was delay in obtaining advice from a specialist centre such as Salford Royal Hospital or the Christie Hospital despite a lack of expertise at Fairfield General Hospital as evidenced by the following: i. ████████ Consultant Endocrinologist at Salford Royal Hospital explained to the deceased’s husband ████████ and her sister ████████ that she was not a specialist in Cushing’s disease when discussing the deceased’s case on 17 September 2018. ii. In the Investigation Report the Trust accepted that there had been a delay in treatment for probable PJP because the medical team did not recognise the association between Cushing’s disease and PJP due to lack of specialist knowledge. On 21 August 2018 an MRI pituitary revealed a pituitary adenoma which was the most likely cause of the deceased’s Cushing disease yet it was not until 28 August 2018 that ████████ Consultant Endocrinologist at Salford Royal Hospital was contacted. Prior to the deceased’s re-admission to hospital on 12 September 2018 she contracted pneumocystis pneumonia, a recognised complication of Cushing’s disease. There was delay in obtaining advice from a specialist centre despite a significant deterioration in her condition and when there was involvement from a Consultant Endocrinologist at the Christie Hospital this was only achieved because of the intervention of the deceased’s sister. ”

Is this part of a recurring concern?

Yes — Failure to obtain timely specialist clinical advice when local expertise is insufficient.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of the cortisol sample analyser

Wider context from the report

“1. The inquiry heard that there were numerous occasions when equipment failure occurred and this is likely to have had some impact on the treatment which the deceased received i. When the deceased was re-admitted to hospital on 12 September 2018 there was delay of some 6 days in involving the endocrine consultant at Fairfield Hospital and the reason given during the inquiry was that the computer system was down. ii. The inquiry heard the importance about controlling the cortisol levels yet there was evidence to the effect that the analyser for running the cortisol sample was down multiple times during the deceased’s admission. iii. There was a significant deterioration in the deceased’s condition in the evening of 25 September 2018 but a CT abdomen could not be performed because the CT scanner at Fairfield Hospital was not working. iv. When the deceased’s was discussed at an MDT meeting on 13 September 2018 the MRI scan could not be viewed on the PACS system. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace the Fairfield General Hospital CT scanner and provide temporary mobile scanning during replacement works.

Verbatim wording from the response

“In order to improve patient safety, the CT scanner at Fairfield General Hospital has been replaced. During the replacement works, a temporary mobile scanner was on site and in future it will also be possible to bring in a mobile scanner in case of downtime or in the event that additional capacity is required.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-circulate the comprehensive CT downtime contingency plan to staff to support management of scanner downtime.

Verbatim wording from the response

“• CT scanner The Trust apologises that the CT scanner at Fairfield General Hospital was not working on 25 September 2018.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a group-wide patient care alert highlighting the risk of pneumocystis pneumonia in patients with Cushing’s disease.

Verbatim wording from the response

“It is accepted that there was a delay in ████████ becoming involved and seeking further advice from specialists when Mrs Hopkinson was re-admitted on 12 September 2018, due to the IT system downtime as addressed above and the Trust wishes to sincerely apologise to Mrs Hopkinson’s family for this.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace failed IT equipment, complete software reconfiguration, and install filtering equipment to reduce recurrence of system failures.

Verbatim wording from the response

“There has been a subsequent Root Cause Analysis investigation into the incident and the source of the problem was identified as a combination of equipment failure, required software reconfiguration and a broadcast storm.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add cortisol analysis capacity at Fairfield General Hospital and two analysers at North Manchester General Hospital to improve turnaround and resilience.

Verbatim wording from the response

“• Cortisol analysers The Trust acknowledges that there were difficulties with the cortisol analysers during Mrs Hopkinson’s admission and I refer to ████████ Consultant Haematologist’s statement in order to offer assurance that the Trust has learnt from this.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind trainees to refer patients urgently to endocrinology when Cushing’s disease is suspected or diagnosed.

Verbatim wording from the response

“Trainees will also be reminded of the need to refer to the endocrine team urgently if they suspect Cushing’s, or if they are dealing with a patient already diagnosed with the condition. Consideration will be given to using this case as a specific case study to further future learning.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 4 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider using this case as a specific case study for future learning.

Verbatim wording from the response

“Trainees will also be reminded of the need to refer to the endocrine team urgently if they suspect Cushing’s, or if they are dealing with a patient already diagnosed with the condition. Consideration will be given to using this case as a specific case study to further future learning.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 4 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include Cushing’s disease awareness in annual Core Medical Trainee training and ensure trainees understand atypical infection risks.

Verbatim wording from the response

“Awareness of Cushing’s Disease is also included in the annual training for Core Medical Trainees. Dr Smithurst will ensure that the consultant delivering this training is aware of this case and ensure that all trainees are aware that due to the immunosuppression that occurs in Cushing’s disease and Cushing’s syndrome, patients are at risk of atypical infections, including pneumocystis pneumonia.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate investigation learning through medical, intensive care, and clinical governance meetings, including guidance on assessing and treating pneumocystis pneumonia risk.

Verbatim wording from the response

“To further disseminate the learning from this investigation this case was discussed in Morbidity & Mortality meetings held by both the medical and ICU teams. In addition, the case was discussed in detail at a Clinical Governance meeting on 19 March 2019, when the patient safety alert and learning from the RCA was covered again.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The response disputes that referral to Salford Royal was delayed, stating that diagnostic testing was necessary before specialist referral.

Verbatim wording from the response

“• Referral to Salford The concern in relation to a delayed referral to the specialists at Salford Royal Hospital was not raised at the hearing itself, nor in the conclusion and I have therefore sought additional input from ████████ who was the treating consultant at the time in order to provide assurance around this point.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 3 · response
Published 14 June 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Discuss the case at the local endocrine MDT, circulate a synopsis beforehand, and provide feedback to the Salford Royal MDT.

    Stated by Northern Care Alliance NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 14 June 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the case at the local endocrine MDT, circulate a synopsis beforehand, and provide feedback to the Salford Royal MDT.

Verbatim wording from the response

“████████ will also discuss this case at the local endocrine MDT and send a synopsis of the case to her colleagues in advance of this, to aid discussion. ████████ will also feed this case back to the Salford Royal MDT meeting in order to further disseminate learning.”

Source location

2019-0133-Response-by-Northern-Care-Alliance-NHS-Trust
Page 4 · response
Published 14 June 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026