PFD report

Elsie Raper · Prevention of Future Deaths report

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Issued 29 Mar 2016•County Durham and Darlington

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Delays in diagnosing fractures during regular clinical visits and examinations
    Part of recurring concern: Failure to reliably assess and diagnose injuries
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Introduce 24-hour falls observation charts to support closer post-fall monitoring and evidence-based escalation.

    Stated by Four Seasons Health CareStated in progressThe respondent said that this action was in progress when they made their response on 4 March 2016.
  2. Action

    Refer residents with osteoporosis to the Community Matron after a low-impact fall for review.

    Stated by Four Seasons Health CareStated completedThe respondent said that this action was complete when they made their response on 4 March 2016.
  3. Action

    Include dementia, osteoporosis and other relevant factors in care plans to prompt and support appropriate post-fall assessment.

    Stated by Partners of Neasham Road SurgeryStatus unclearThe respondent did not make the status of this action clear when they made their response on 4 March 2016.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in diagnosing fractures during regular clinical visits and examinations

Wider context from the report

“(1) That Elsie Raper, being a patient and being subject to regular visits and examination by GP's and nurses, suffered a fracture to her left tibia and left fibula probably on 21st August 2015, which remained undiagnosed until the 25th August 2015. ”

Is this part of a recurring concern?

Yes — Failure to reliably assess and diagnose injuries.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce 24-hour falls observation charts to support closer post-fall monitoring and evidence-based escalation.

Verbatim wording from the response

“The inquest highlighted a need for a response from us regarding details of actions taken since Mrs Raper’s death. I can now confirm that the actions listed below have been duly initiated:”

Source location

2016-0090-Response-by-Four-Seasons-Health-Care
Page 1 · response
Published 4 March 2016

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refer residents with osteoporosis to the Community Matron after a low-impact fall for review.

Verbatim wording from the response

“The inquest highlighted a need for a response from us regarding details of actions taken since Mrs Raper’s death. I can now confirm that the actions listed below have been duly initiated:”

Source location

2016-0090-Response-by-Four-Seasons-Health-Care
Page 1 · response
Published 4 March 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include dementia, osteoporosis and other relevant factors in care plans to prompt and support appropriate post-fall assessment.

Verbatim wording from the response

“2. The care plan needs to include any factors to prompt and support this action like history of dementia or osteoporosis.”

Source location

elsie-Raper-Response
Page 1 · response
Published 4 March 2016

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Initiate prompt ambulance referral for assessment and x-ray when an elderly frail person falls, recognising that minor trauma may cause fracture.

Verbatim wording from the response

“1. A fall in an elderly frail person should prompt investigations. A minor trauma may result in a fracture. A prompt referral via an ambulance for assessment (specifically an x-ray) should be initiated without delay.”

Source location

elsie-Raper-Response
Page 1 · response
Published 4 March 2016

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Discuss the safety actions with the GP and extended multidisciplinary team and secure their agreement and support.

    Stated by Four Seasons Health CareStated completedThe respondent said that this action was complete when they made their response on 4 March 2016.
  2. 2

    Complete and maintain a home-held list of residents diagnosed with osteoporosis for staff reference and fracture-risk recognition.

    Stated by Four Seasons Health CareStated completedThe respondent said that this action was complete when they made their response on 4 March 2016.
  3. 3

    Review and rewrite residents’ care plans to record osteoporosis diagnoses and increased fracture risk.

    Stated by Four Seasons Health CareStated completedThe respondent said that this action was complete when they made their response on 4 March 2016.
  4. 4

    Regularly assess and review fall-related risks, adjusting staffing, supervision and safety equipment and conducting medication reviews affecting alertness or mobility.

    Stated by Partners of Neasham Road SurgeryStatus unclearThe respondent did not make the status of this action clear when they made their response on 4 March 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the safety actions with the GP and extended multidisciplinary team and secure their agreement and support.

Verbatim wording from the response

“We have discussed these actions with the GP and extended Multidisciplinary Team who have agreed these actions and a willingness to support the team.”

Source location

2016-0090-Response-by-Four-Seasons-Health-Care
Page 1 · response
Published 4 March 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and maintain a home-held list of residents diagnosed with osteoporosis for staff reference and fracture-risk recognition.

Verbatim wording from the response

“The inquest highlighted a need for a response from us regarding details of actions taken since Mrs Raper’s death. I can now confirm that the actions listed below have been duly initiated:”

Source location

2016-0090-Response-by-Four-Seasons-Health-Care
Page 1 · response
Published 4 March 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and rewrite residents’ care plans to record osteoporosis diagnoses and increased fracture risk.

Verbatim wording from the response

“The inquest highlighted a need for a response from us regarding details of actions taken since Mrs Raper’s death. I can now confirm that the actions listed below have been duly initiated:”

Source location

2016-0090-Response-by-Four-Seasons-Health-Care
Page 1 · response
Published 4 March 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly assess and review fall-related risks, adjusting staffing, supervision and safety equipment and conducting medication reviews affecting alertness or mobility.

Verbatim wording from the response

“3. Regular review of contributing risks of falls needs to be assessed and reviewed regularly to implement the right staffing/supervision level and safety equipment (eg Zimmer frames, walking aids, supporting staff, wheelchairs etc) as well as medication reviews which may affect the level of alertness and mobility.”

Source location

elsie-Raper-Response
Page 1 · response
Published 4 March 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/3

Data last updated 7 September 2026