PFD report

Matthew Terrill · Prevention of Future Deaths report

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Issued 27 Mar 2024•South Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
9

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
14

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Lack of police officer training in recognising drug intoxication and determining when hospital treatment is required
    Part of recurring concern: Unsafe controls for intoxication requiring medical attention
  2. Lack of mandatory or refresher police officer training in constant observations
    Part of recurring concern: Failure to ensure police custody staff are competent for safe custody-suite workPart of recurring concern: Failure to ensure police officers receive and retain required training and operational guidance
  3. Lack of police officer training to reduce positional asphyxia risk in intoxicated persons
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. Action

    Review the booking-in sheet and create holding-area posters reminding officers to report illness, injuries and intoxication to the Custody Sergeant.

    Stated by South Yorkshire PoliceStated plannedThe respondent said that this action was planned when they made their response on 4 April 2024.
  2. Action

    Deliver scenario-based training on Acute Behavioural Disturbance, positional asphyxia, safer restraint and continuous observation of restrained subjects.

    Stated by South Yorkshire PoliceStated completedThe respondent said that this action was complete when they made their response on 4 April 2024.
  3. Action

    Deliver mental-health awareness training to frontline officers, including recognition of mental-health problems and crisis indicators.

    Stated by South Yorkshire PoliceStated completedThe respondent said that this action was complete when they made their response on 4 April 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Existing acute behavioural disturbance and mental-health training means generic mental-health conditions will not be added to first-aid training.

    Stated by South Yorkshire PoliceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of police officer training in recognising drug intoxication and determining when hospital treatment is required

Wider context from the report

“1. Lack of training in the First Aid or Personal Safety courses for police officers in relation to recognising the signs and symptoms of drug intoxication. Specifically, how to recognise a drug overdose or the ill-effects of drug intoxication, and when it is appropriate for a detainee to be taken to hospital. I have been told that officers routinely come across persons who are intoxicated through drugs, and that officers are routinely expected to risk assess these persons and decide whether to transport to hospital or custody. Without proper guidance in place for the officers, I am concerned about the risk of future death to persons who are intoxicated by drugs and requiring hospital treatment. I note the circulation of the ‘Patient or Prisoner’ cards, but these do not include reference to intoxication by drugs. I note also that some training is given to trainee officers, but this does not specifically cover intoxication by drugs, and even if it did, I am concerned that training an officer once, at the beginning of their career, leaves the door open to the development of bad practice and the fallibility of human memory. ”

Is this part of a recurring concern?

Yes — Unsafe controls for intoxication requiring medical attention.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory or refresher police officer training in constant observations

Wider context from the report

“4. Lack of refresher or mandatory annual training for police officers in relation to constant observations. I am told that there is no specific mandatory training for police officers on constant observations, but that trainee police officers are now given training on constant supervision as part of their introduction to the custody suite. I have been told that there is an optional CPD module available to officers on constant observation training. I am concerned that police officers are being regularly asked to perform constant observations on detainees of the highest risk levels without any mandatory training or refresher training on the subject. Whilst the Custody Sergeant is tasked with providing a briefing to officers who are tasked with constant observations, I am concerned that there is no evidence of consistency in this task being completed to an appropriate standard or at all. There is a risk that in a busy custody suite, this briefing will be overlooked or omitted (and in fact that was the evidence in this case). There is no evidence to reassure me that this was a one-off incident, rather the evidence before me suggested that it was not. This gives rise to a risk of future death for detained persons on level 4 constant observation. ”

Is this part of a recurring concern?

Yes — Failure to ensure police custody staff are competent for safe custody-suite work; Failure to ensure police officers receive and retain required training and operational guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of police officer training to reduce positional asphyxia risk in intoxicated persons

Wider context from the report

“3. Lack of training in First Aid or Personal Safety courses for police officers in relation to the heightened risk of positional asphyxia and intoxication. I have seen guidance from the College of Policing that there is a heightened risk of positional asphyxia in persons who are intoxicated. I am concerned that without some guidance and training, police officers will be unable to take steps to reduce the risk of positional asphyxia in intoxicated persons which may cause a risk of future death. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear and poorly structured level 4 supervision form design

Wider context from the report

“7. Jury concern – the design and format of the documentation, specifically the level 4 supervision form, was unclear and poorly structured. This featured within the jury’s narrative conclusion, and whilst I heard some evidence that certain elements of the form had changed. It is broadly similar in its new format to the copy that the jury were presented with. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of police officer training in recognising mental health conditions and their behavioural effects

Wider context from the report

“2. Lack of training in First Aid or Personal Safety courses for police officers in relation to recognising the signs and symptoms of mental health conditions and acute mental health crisis. Specifically, when this may be impacting upon the behaviour of the detained person and whether they require medical assistance from a hospital. I have been told that officers are trained in methods of communication with persons who are suffering from mental health episodes, but not how to recognise the symptoms. There is training on ABD, and I am not concerned about the officers’ ability to respond to persons with suicidal ideation. Accepting that police officers are not medical professionals, I am concerned that there is no guidance on recognition of symptoms of mental health conditions falling short of crisis (in particular the way in which this may affect behaviour) and appropriate management, then detained persons suffering from a mental health episode, or with pre-existing mental health conditions, may be at risk of future death. ”

Is this part of a recurring concern?

Yes — Failure to ensure frontline personnel recognise mental-health indicators; Insufficient police training for safe recognition and response to mental-health and behaviour-related medical crises.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory or refresher training on information handover during detainee booking

Wider context from the report

“5. Lack of refresher or mandatory annual training for police officers in relation to information to be passed to the custody officers during the booking in procedure. I am told that there is no specific mandatory training for police officers on the information expected of them at the custody suite desk during the booking in procedure, but that trainee police officers are now given training on constant supervision as part of their introduction to the custody suite. I am concerned that police officers are regularly handing over to custody officers without any mandatory training or refresher training on the subject, which leaves the information that they decide to pass over open to discretion. Training an officer once, at the beginning of their career, leaves the door open to the development of bad practice and the fallibility of human memory. This gives rise to a risk of future death for detained persons if pertinent information is omitted, for example health or intoxication information. ”

Is this part of a recurring concern?

Yes — Unreliable communication of detainee safety-critical risk information; Unreliable custody handovers; Unreliable police handovers of safety-critical information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inconsistent or omitted custody sergeant briefings for constant observations

Wider context from the report

“4. Lack of refresher or mandatory annual training for police officers in relation to constant observations. I am told that there is no specific mandatory training for police officers on constant observations, but that trainee police officers are now given training on constant supervision as part of their introduction to the custody suite. I have been told that there is an optional CPD module available to officers on constant observation training. I am concerned that police officers are being regularly asked to perform constant observations on detainees of the highest risk levels without any mandatory training or refresher training on the subject. Whilst the Custody Sergeant is tasked with providing a briefing to officers who are tasked with constant observations, I am concerned that there is no evidence of consistency in this task being completed to an appropriate standard or at all. There is a risk that in a busy custody suite, this briefing will be overlooked or omitted (and in fact that was the evidence in this case). There is no evidence to reassure me that this was a one-off incident, rather the evidence before me suggested that it was not. This gives rise to a risk of future death for detained persons on level 4 constant observation. ”

Is this part of a recurring concern?

Yes — Unreliable constant-observation arrangements for detained persons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of audit trail for signed constant observation forms and sergeant briefings

Wider context from the report

“6. Lack of safety net for custody suit documentation, specifically the constant supervision forms. I am told that whilst there has been a welcomed change to the format of the constant observation forms, there is no safety net for ensuring that these forms are handed over in a timely manner or by the custody sergeant. I am also told that there is no audit trail in place for checking that these forms are being signed by police or custody officers to ensure that the envisaged sergeant briefing is being given. I am concerned that there is a risk of future death to detained persons on level 4 constant supervision in circumstances where the sitting officers may not be experienced in the task, have not been trained, and are not consistently being briefed by the custody officers. ”

Is this part of a recurring concern?

Yes — Unreliable constant-observation arrangements for detained persons; Unreliable observation of people in custody; Unreliable recording in police custody records; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of timely controlled handover of constant observation forms

Wider context from the report

“6. Lack of safety net for custody suit documentation, specifically the constant supervision forms. I am told that whilst there has been a welcomed change to the format of the constant observation forms, there is no safety net for ensuring that these forms are handed over in a timely manner or by the custody sergeant. I am also told that there is no audit trail in place for checking that these forms are being signed by police or custody officers to ensure that the envisaged sergeant briefing is being given. I am concerned that there is a risk of future death to detained persons on level 4 constant supervision in circumstances where the sitting officers may not be experienced in the task, have not been trained, and are not consistently being briefed by the custody officers. ”

Is this part of a recurring concern?

Yes — Unreliable constant-observation arrangements for detained persons; Unreliable observation of people in custody.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the booking-in sheet and create holding-area posters reminding officers to report illness, injuries and intoxication to the Custody Sergeant.

Verbatim wording from the response

“Future work”

Source location

Response from South Yorkshire Police and Humberside Police
Page 8 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver scenario-based training on Acute Behavioural Disturbance, positional asphyxia, safer restraint and continuous observation of restrained subjects.

Verbatim wording from the response

“The PST delivery for this year commencing in April 2024 is all scenario-based delivery. There are six different scenarios mandated by the College of Policing. One scenario is based on ‘vulnerable person.’ The Trainers can introduce ABD by slightly adapting the vulnerable person scenario, to having the role player displaying some of the signs and symptoms of ABD, with the trainer also providing input to the role player to display varying signs and symptoms of ABD such as, the person is hot to touch, incredibly strong or sweating heavily etc. From this the student should realise that they are dealing with someone who is having an ABD episode and deal with them accordingly.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 4 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mental-health awareness training to frontline officers, including recognition of mental-health problems and crisis indicators.

Verbatim wording from the response

“Mental Health training was rolled out to all front line officers via Street Skills in 2018. This was developed and delivered with partners and individuals with lived experience. This gave officers guidance on recognising sign and symptoms of mental health issue including those falling short of a crisis.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 5 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the poisoning module into the MOD 2 initial First Aid course.

Verbatim wording from the response

“7.7 How to manage a casualty who has been poisoned. What it is perm/temp What can Causes alcohol? Recognise some signs and symptoms. And treatments going to give.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 3 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Design force screen savers and deliver annual local CPD reinforcing information, roles and responsibilities when booking detainees into custody.

Verbatim wording from the response

“Force screen savers will be designed by the Custody Lead, incorporating key and additional information they must provide to a Custody Sergeant when booking in a detained person into custody, this will be supported by a yearly CPD package and delivered locally by Force Inspectors/Detective Inspectors again reminding officers around their role and responsibilities.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 8 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refresh positional-asphyxia posters and add clear restraint and observation guidance to the constant-observation document.

Verbatim wording from the response

“Future work”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct compliance dip sampling, including CCTV checks, to verify constant-observation briefings and supervisory checks.

Verbatim wording from the response

“Training/ CPD will be given to all Custody Sergeants following this review setting out clear standards and expectations around their role and responsibilities of this document. Dip samples will be carried out by the Custody Inspectors to ensure compliance, this will include reviewing of CCTV to ensure that this document is briefed, relevant checks by the Sergeant are carried out for anyone under constant observations.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver Acute Behavioural Disturbance training through Personal Safety and First Aid courses, including recognition, clinical escalation and treatment principles.

Verbatim wording from the response

“However, in both Personal Safety Training (PST) and First Aid training since 2014 officers have received an input on Acute Behavioural Disturbance (ABD) and on how to recognise signs and symptoms in both theory and practice.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 4 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consult the Performance and Governance team about activating body-worn video during constant observations.

Verbatim wording from the response

“The Custody lead for South Yorkshire Police is to have further consultation with the Performance and Governance team to look at whether BWV should be activated when observing a prisoner, this could then capture the briefing, roles and responsibilities, action of the officers and any behaviour of the detainee.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce poisoning, acute alcohol intoxication and intentional overdose content into the year-three First Aid module.

Verbatim wording from the response

“A change to the First Aid learning program for next year introduces poison which covers:”

Source location

Response from South Yorkshire Police and Humberside Police
Page 3 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Custody Sergeants with training and continuing professional development on constant-observation standards and responsibilities following the document review.

Verbatim wording from the response

“Training/ CPD will be given to all Custody Sergeants following this review setting out clear standards and expectations around their role and responsibilities of this document. Dip samples will be carried out by the Custody Inspectors to ensure compliance, this will include reviewing of CCTV to ensure that this document is briefed, relevant checks by the Sergeant are carried out for anyone under constant observations.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the constant-observation document and consult other forces on improved practices for recording observations and defining officer and Sergeant responsibilities.

Verbatim wording from the response

“Future Work”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing acute behavioural disturbance and mental-health training means generic mental-health conditions will not be added to first-aid training.

Verbatim wording from the response

“However, in both Personal Safety Training (PST) and First Aid training since 2014 officers have received an input on Acute Behavioural Disturbance (ABD) and on how to recognise signs and symptoms in both theory and practice.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 4 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Force-wide mental-health CPD cannot be delivered before 2025 because current continuing-professional-development capacity is full.

Verbatim wording from the response

“South Yorkshire Police CPD is currently booked up until December 2024, a further mental health CPD event will be considered in CPD training from early 2025 where we will look to deliver this force wide.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 5 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The existing vulnerable-person scenario adequately addresses acute behavioural disturbance and positional-asphyxia risks, so PST delivery need not change.

Verbatim wording from the response

“The PST delivery for this year commencing in April 2024 is all scenario-based delivery. There are six different scenarios mandated by the College of Policing. One scenario is based on ‘vulnerable person.’ The Trainers can introduce ABD by slightly adapting the vulnerable person scenario, to having the role player displaying some of the signs and symptoms of ABD, with the trainer also providing input to the role player to display varying signs and symptoms of ABD such as, the person is hot to touch, incredibly strong or sweating heavily etc. From this the student should realise that they are dealing with someone who is having an ABD episode and deal with them accordingly.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 4 · response
Published 4 April 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Work with other forces and partners to develop officer deployment with Naloxone and determine the required training.

    Stated by South Yorkshire PoliceStated in progressThe respondent said that this action was in progress when they made their response on 4 April 2024.
  2. 2

    Deliver annual live custody tabletop exercises covering roles and actions following a death in custody, including partner participation.

    Stated by South Yorkshire PoliceStated plannedThe respondent said that this action was planned when they made their response on 4 April 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Training cannot cover all drugs because substances continually change, symptoms vary, and officers are not medically trained.

    Stated by South Yorkshire PoliceUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with other forces and partners to develop officer deployment with Naloxone and determine the required training.

Verbatim wording from the response

“South Yorkshire Police are currently working with other forces on deploying officers with Naloxone. This is an anti-opioid nasal spray which reverses the effects of drugs overdoses. This only works against opiates. This is in the early stages of development in our force as we look to understand what training will be required. Further consultation with partners and relevant unions are currently underway.”

Source location

Response from South Yorkshire Police and Humberside Police
Page 3 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver annual live custody tabletop exercises covering roles and actions following a death in custody, including partner participation.

Verbatim wording from the response

“South Yorkshire Police Professional Standards Department are delivering live custody table top exercises, this will feature a scenario of a death in police custody. The first one is due to be held in May 2024. This will include officers, staff, senior officers who carry our cadre force responsibilities so that”

Source location

Response from South Yorkshire Police and Humberside Police
Page 7 · response
Published 4 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Training cannot cover all drugs because substances continually change, symptoms vary, and officers are not medically trained.

Verbatim wording from the response

“What is not planned and why?”

Source location

Response from South Yorkshire Police and Humberside Police
Page 3 · response
Published 4 April 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026