PFD report

Alison Mary ROSS · Prevention of Future Deaths report

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Issued 21 Sep 2023•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of guidance for monitoring self-administered medications not taken at dispensing
    Part of recurring concern: Unreliable management of medication doses not taken
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The Trust considers there is no ongoing patient-safety risk concerning medication administration.

    Stated by University Hospitals Sussex NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance for monitoring self-administered medications not taken at dispensing

Wider context from the report

“It was brought to my attention that the competencies for those involved in medicine administration stated that medications should not be left at the bedside, but no guidance for the monitoring of medication for those patients who self administer prescriptions dispensed to them who do not take their medication at the time of dispensing it. ”

Is this part of a recurring concern?

Yes — Unreliable management of medication doses not taken.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust considers there is no ongoing patient-safety risk concerning medication administration.

Verbatim wording from the response

“Our new Divisional Director of Nursing for the Medicine Division has reviewed your concerns in relation to medication administration in conjunction with the safety, quality and governance team in her Division, and is confident that there is not an ongoing risk to patient safety in this respect. We have made significant improvements to the systems and processes in place following Mrs Ross’ sad death, and I will summarise these below.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 1 · response
Published 26 September 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.15

  1. 1

    Progress the revised Ascitic Drain Proforma through Trust committee discussion, Medicines Governance approval and audit implementation.

    Stated by University Hospitals Sussex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  2. 2

    Update the Medicines Management competency assessment documentation.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  3. 3

    Deliver ongoing refresher education and training on medication administration to the ward team.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  4. 4

    Increase bedside-medication audits to weekly and add a targeted question to the safety audit.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  5. 5

    Update the Medicines Management policy with specific advice about medications at the patient bedside.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  6. 6

    Ratify the Trust Anticoagulant Bridging Guidance and share it through the Patient Safety Group and staff intranet.

    Stated by University Hospitals Sussex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  7. 7

    Conduct a daily multidisciplinary Safety Huddle on Balcombe Ward to identify staffing, patient and planned-procedure concerns.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  8. 8

    Conduct a reflective discussion with the nursing staff involved in Mrs Ross’s care to reinforce learning.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  9. 9

    Issue a Medicines Governance Notice reminding clinical staff not to leave medication at patient bedsides.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  10. 10

    Share and cascade the Patient Story through the Patient Safety Group and all Divisions.

    Stated by University Hospitals Sussex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  11. 11

    Share anonymised learning from Mrs Ross’s case at the Medical Grand Round.

    Stated by University Hospitals Sussex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  12. 12

    Re-establish funding for a dedicated Medicine Division Ward Medicines Management Programme.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  13. 13

    Draft a Patient Story incorporating learning and feedback from Mrs Ross’s family.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  14. 14

    Share learning from Mrs Ross’s case at the Mortality and Morbidity meeting.

    Stated by University Hospitals Sussex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  15. 15

    Review the Ascitic Drain Proforma incorporating revised anticoagulant guidance.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Progress the revised Ascitic Drain Proforma through Trust committee discussion, Medicines Governance approval and audit implementation.

Verbatim wording from the response

“I am pleased that you were assured by the oral evidence from ████████ about the actions in the SI in relation to the Ascitic Drain Proforma. By way of an update, the Proforma incorporating revised anti-coagulant guidance, was reviewed by the Gastroenterology team on 3 November 2023, and is to be discussed at the Trust Thrombosis Committee. Following the feedback from these specialist groups, it will be submitted to the Medicines Governance Group for approval, and it’s use will be part of our audit programme in the New Year to ensure correct usage and efficacy. The Trust Anticoagulant Bridging Guidance is scheduled to be ratified at the Trust Thrombosis Committee. This is to be shared at the Patient Safety Group and it will be available to our staff on the intranet.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Medicines Management competency assessment documentation.

Verbatim wording from the response

“The Medicines Management competency assessment documentation is also being updated.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 1 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver ongoing refresher education and training on medication administration to the ward team.

Verbatim wording from the response

“Refresher education and training regarding medication administration has been completed and this education programme is ongoing. This training is being delivered to the ward team by the Practice Development Nurses.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase bedside-medication audits to weekly and add a targeted question to the safety audit.

Verbatim wording from the response

“Audits are undertaken to check that medication is not left at patient bedsides. A medicine management audit is on our safety software (Tenable) and this is being increased to a weekly item (from monthly). Furthermore, an extra question targeting this specific topic is being added to the audit to increase our assurance in this respect.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Medicines Management policy with specific advice about medications at the patient bedside.

Verbatim wording from the response

“The Trust Medicines Management policy is being updated to specifically include advice about medications at the patient bedside.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 1 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ratify the Trust Anticoagulant Bridging Guidance and share it through the Patient Safety Group and staff intranet.

Verbatim wording from the response

“I am pleased that you were assured by the oral evidence from ████████ about the actions in the SI in relation to the Ascitic Drain Proforma. By way of an update, the Proforma incorporating revised anti-coagulant guidance, was reviewed by the Gastroenterology team on 3 November 2023, and is to be discussed at the Trust Thrombosis Committee. Following the feedback from these specialist groups, it will be submitted to the Medicines Governance Group for approval, and it’s use will be part of our audit programme in the New Year to ensure correct usage and efficacy. The Trust Anticoagulant Bridging Guidance is scheduled to be ratified at the Trust Thrombosis Committee. This is to be shared at the Patient Safety Group and it will be available to our staff on the intranet.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a daily multidisciplinary Safety Huddle on Balcombe Ward to identify staffing, patient and planned-procedure concerns.

Verbatim wording from the response

“We have introduced a Safety Huddle on Balcombe Ward at 10:30am everyday with the multidisciplinary team (MDT) to highlight any concerns in relation to staffing, patient concerns, or planned procedures.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 1 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a reflective discussion with the nursing staff involved in Mrs Ross’s care to reinforce learning.

Verbatim wording from the response

“A reflective discussion with the nursing staff who cared for Mrs Ross has been undertaken to reinforce the learning.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue a Medicines Governance Notice reminding clinical staff not to leave medication at patient bedsides.

Verbatim wording from the response

“A Medicines Governance Notice is being issued to remind all clinical staff of the importance of not leaving medication at a patient’s bedside.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 1 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share and cascade the Patient Story through the Patient Safety Group and all Divisions.

Verbatim wording from the response

“We have drafted a Patient Story which incorporates the learning and feedback from Mrs Ross’ family. This is to be shared at the Patient Safety Group meeting on 4 December 2023 and it will be cascaded to all Divisions to ensure there is widespread and far reaching safety learning.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share anonymised learning from Mrs Ross’s case at the Medical Grand Round.

Verbatim wording from the response

“The learning from Mrs Ross’ case will be shared (anonymously) at the Medical Grand Round on 24 November 2023.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-establish funding for a dedicated Medicine Division Ward Medicines Management Programme.

Verbatim wording from the response

“Work is underway to re-establish funding for a specific Medicine Division Ward Medicines Management Programme. The Principal Pharmacist for Medicines Safety, Quality and Governance is in discussions with the Chief Pharmacist to take this forward.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Draft a Patient Story incorporating learning and feedback from Mrs Ross’s family.

Verbatim wording from the response

“We have drafted a Patient Story which incorporates the learning and feedback from Mrs Ross’ family. This is to be shared at the Patient Safety Group meeting on 4 December 2023 and it will be cascaded to all Divisions to ensure there is widespread and far reaching safety learning.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from Mrs Ross’s case at the Mortality and Morbidity meeting.

Verbatim wording from the response

“The learning will also be shared at the Mortality and Morbidity meeting on 29 November 2023.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Ascitic Drain Proforma incorporating revised anticoagulant guidance.

Verbatim wording from the response

“I am pleased that you were assured by the oral evidence from ████████ about the actions in the SI in relation to the Ascitic Drain Proforma. By way of an update, the Proforma incorporating revised anti-coagulant guidance, was reviewed by the Gastroenterology team on 3 November 2023, and is to be discussed at the Trust Thrombosis Committee. Following the feedback from these specialist groups, it will be submitted to the Medicines Governance Group for approval, and it’s use will be part of our audit programme in the New Year to ensure correct usage and efficacy. The Trust Anticoagulant Bridging Guidance is scheduled to be ratified at the Trust Thrombosis Committee. This is to be shared at the Patient Safety Group and it will be available to our staff on the intranet.”

Source location

Response from University Hospitals Sussex NHS Foundation Trust
Page 2 · response
Published 26 September 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026