PFD report

Liam Adrian John Lambert · Prevention of Future Deaths report

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Issued 20 Sep 2016•Leicester City and South Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Premature closure of ACCTs before identified inadequacies are detected and needs are properly served
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  2. Failure of the ACCT document to accompany prisoners around the prison
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  3. Failure to read and use available documentary information in ACCT reviews
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Implement national review recommendations, including revisions to ACCT policy and forms.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2016.
  2. Action

    Conduct regular management checks and quality assurance of ACCT documentation and procedures.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.
  3. Action

    Use a local ACCT review template requiring confirmation that relevant documentation has been read before reviews.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The national ACCT policy and system are sound; the identified problems concern compliance with policy and quality of care delivery.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Premature closure of ACCTs before identified inadequacies are detected and needs are properly served

Wider context from the report

“2. This ACCT was only open for a short period. It did not serve Liam’s needs properly and was closed before any review system picked up the inadequacies. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the ACCT document to accompany prisoners around the prison

Wider context from the report

“1. The ACCT document was not completed fully, did not accompany Liam around the prison as it should have and not all appropriate individuals were invited to the reviews. Available documentary information was not read or used, and pressures of time were cited to explain these failings. Consideration should be given to formally confirming that all necessary documentation has been considered prior to the ACCT review, and to ensure the Officers and Healthcare staff are aware of their responsibilities. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to read and use available documentary information in ACCT reviews

Wider context from the report

“1. The ACCT document was not completed fully, did not accompany Liam around the prison as it should have and not all appropriate individuals were invited to the reviews. Available documentary information was not read or used, and pressures of time were cited to explain these failings. Consideration should be given to formally confirming that all necessary documentation has been considered prior to the ACCT review, and to ensure the Officers and Healthcare staff are aware of their responsibilities. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient resourcing for officers’ duties to keep prisoners safe from self-harm

Wider context from the report

“3. The Governor provided evidence that resourcing was affecting the ability of officers to carry out their duties regarding keeping prisoners safe from self harm. In this particularly vulnerable population of young men, their safety is paramount and this should be the first consideration. ”

Is this part of a recurring concern?

Yes — Insufficient resourcing of prison self-harm prevention functions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete ACCT documentation fully

Wider context from the report

“1. The ACCT document was not completed fully, did not accompany Liam around the prison as it should have and not all appropriate individuals were invited to the reviews. Available documentary information was not read or used, and pressures of time were cited to explain these failings. Consideration should be given to formally confirming that all necessary documentation has been considered prior to the ACCT review, and to ensure the Officers and Healthcare staff are aware of their responsibilities. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to invite all appropriate individuals to ACCT reviews

Wider context from the report

“1. The ACCT document was not completed fully, did not accompany Liam around the prison as it should have and not all appropriate individuals were invited to the reviews. Available documentary information was not read or used, and pressures of time were cited to explain these failings. Consideration should be given to formally confirming that all necessary documentation has been considered prior to the ACCT review, and to ensure the Officers and Healthcare staff are aware of their responsibilities. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement national review recommendations, including revisions to ACCT policy and forms.

Verbatim wording from the response

“The two matters of concern that you have raised about the operation of the ACCT process in this case are reflected in the outcome of a national review undertaken in 2015, which found that the policy and system are sound, but that work is needed on improving compliance with policy and the quality of delivery of care. The review made 20 recommendations, including revision to the policy and to the form, and these are currently being addressed. We aim to complete implementation by March 2017, and will continue to monitor the performance of the ACCT system to ensure that the anticipated improvements are delivered.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct regular management checks and quality assurance of ACCT documentation and procedures.

Verbatim wording from the response

“In September 2016 all staff were reminded at staff briefings of the need for all ACCT documents to be completed fully, and that they should record all relevant information in the ACCT document, and in the wing observation book and on P-NOMIS where appropriate. Staff were also reminded that ACCT documents must accompany prisoners when they move around the prison. Management checks are now regularly undertaken to ensure that staff are correctly completing the documents, and all ACCT documents are quality assured and monitored by the Head of Safer Custody.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a local ACCT review template requiring confirmation that relevant documentation has been read before reviews.

Verbatim wording from the response

“A notice has been issued to remind staff of their responsibilities when attending ACCT case reviews, and a local template for reviews was introduced in October 2016. This prompts case managers to check that all relevant documentation is available and requires them to confirm that they have read it before undertaking the review. A new scheduling system was also introduced in October 2016, and this will ensure that sufficient time is allocated to all future case review meetings.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring ACCT system performance to assess delivery of anticipated improvements.

Verbatim wording from the response

“The two matters of concern that you have raised about the operation of the ACCT process in this case are reflected in the outcome of a national review undertaken in 2015, which found that the policy and system are sound, but that work is needed on improving compliance with policy and the quality of delivery of care. The review made 20 recommendations, including revision to the policy and to the form, and these are currently being addressed. We aim to complete implementation by March 2017, and will continue to monitor the performance of the ACCT system to ensure that the anticipated improvements are delivered.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff to complete ACCT documents fully, record relevant information, and move documents with prisoners.

Verbatim wording from the response

“In September 2016 all staff were reminded at staff briefings of the need for all ACCT documents to be completed fully, and that they should record all relevant information in the ACCT document, and in the wing observation book and on P-NOMIS where appropriate. Staff were also reminded that ACCT documents must accompany prisoners when they move around the prison. Management checks are now regularly undertaken to ensure that staff are correctly completing the documents, and all ACCT documents are quality assured and monitored by the Head of Safer Custody.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider increasing Glen Parva’s benchmark operating level by 12 prison officers through the submitted business case.

Verbatim wording from the response

“Staffing levels in public sector prisons have been set through a benchmarking process, designed to provide sufficient staff for the prison to operate safely, decently and securely. The Governor has raised concerns about the staffing level at Glen Parva, and recently submitted a business case to increase by 12 prison officers the benchmark operating level set for the prison. This is under consideration. Moreover, the prison has frequently been operating below this level, as there are currently a number of staff vacancies, most significantly at prison officer and operational support grade levels, and these are having an impact on the regime. Where there are insufficient staff available to deliver the new benchmarked regime, proportionate curtailments to the regime are made.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the Safer Custody toolkit to provide local ACCT procedures aligned with national policy.

Verbatim wording from the response

“You will be aware that Prison Service Instruction 64/2011 Safer Custody sets out the relevant policy, and that chapter 5 describes the processes associated, Assessment, Care in Custody and Teamwork (ACCT) document. A Safer Custody toolkit was introduced at Glen Parva in August 2016, providing clear local instructions that are in accordance with the national policy.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Employ over 400 additional prison officers in ten particularly challenging prisons by March 2017 to provide dedicated regular one-to-one support.

Verbatim wording from the response

“In the light of the evidence of increased violence and higher levels of self-inflicted deaths in prisons, the Secretary of State for Justice recently announced that an additional 2,500 more prison officers will be employed across the prison estate by the end of 2018. This includes an immediate investment of £14m to bring over 400 additional prison officers into ten particularly challenging prisons by March 2017. This will allow every offender to have a dedicated prison officer offering regular, one-to-one support.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind ACCT case managers to use multidisciplinary reviews, address prisoners’ needs in care maps, and complete actions before closure.

Verbatim wording from the response

“In September 2016 ACCT case managers were reminded of the importance of a multi-disciplinary approach to ACCT reviews, particularly when making decisions to close the document. They were also reminded to check that the ACCT care map addresses the prisoner’s needs and that all the actions must be completed satisfactorily before the ACCT document is closed. Management checks are now regularly undertaken to ensure that staff correctly follow these procedures, and all ACCT documents are quality assured and monitored by the Head of Safer Custody. The Governor is confident that the new system of more consistent management checks, introduced in July 2016, has significantly improved the implementation of the ACCT process at the prison.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The national ACCT policy and system are sound; the identified problems concern compliance with policy and quality of care delivery.

Verbatim wording from the response

“The two matters of concern that you have raised about the operation of the ACCT process in this case are reflected in the outcome of a national review undertaken in 2015, which found that the policy and system are sound, but that work is needed on improving compliance with policy and the quality of delivery of care. The review made 20 recommendations, including revision to the policy and to the form, and these are currently being addressed. We aim to complete implementation by March 2017, and will continue to monitor the performance of the ACCT system to ensure that the anticipated improvements are delivered.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Use a scheduling system to allocate sufficient time for future ACCT case review meetings.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.
  2. 2

    Continue safeguarding prisoners’ access to important activities and facilities.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2016.
  3. 3

    Recruit staff to reduce temporary regime curtailments caused by vacancies.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 20 September 2016.
  4. 4

    Remind staff of their responsibilities when attending ACCT case reviews.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.
  5. 5

    Use additional resources for security measures detecting mobile phones and contraband entering the prison.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.
  6. 6

    Work in partnership with organisations supporting prisoners, including with debt-related issues.

    Stated by Glen Parva Young Offender Institution and Ministry of JusticeStated completedThe respondent said that this action was complete when they made their response on 20 September 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a scheduling system to allocate sufficient time for future ACCT case review meetings.

Verbatim wording from the response

“A notice has been issued to remind staff of their responsibilities when attending ACCT case reviews, and a local template for reviews was introduced in October 2016. This prompts case managers to check that all relevant documentation is available and requires them to confirm that they have read it before undertaking the review. A new scheduling system was also introduced in October 2016, and this will ensure that sufficient time is allocated to all future case review meetings.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue safeguarding prisoners’ access to important activities and facilities.

Verbatim wording from the response

“Staff recruitment is happening at pace to ensure that these curtailments are temporary, and we will continue to safeguard the access to activities and facilities which are important to prisoners and their rehabilitation.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit staff to reduce temporary regime curtailments caused by vacancies.

Verbatim wording from the response

“Staffing levels in public sector prisons have been set through a benchmarking process, designed to provide sufficient staff for the prison to operate safely, decently and securely. The Governor has raised concerns about the staffing level at Glen Parva, and recently submitted a business case to increase by 12 prison officers the benchmark operating level set for the prison. This is under consideration. Moreover, the prison has frequently been operating below this level, as there are currently a number of staff vacancies, most significantly at prison officer and operational support grade levels, and these are having an impact on the regime. Where there are insufficient staff available to deliver the new benchmarked regime, proportionate curtailments to the regime are made.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff of their responsibilities when attending ACCT case reviews.

Verbatim wording from the response

“A notice has been issued to remind staff of their responsibilities when attending ACCT case reviews, and a local template for reviews was introduced in October 2016. This prompts case managers to check that all relevant documentation is available and requires them to confirm that they have read it before undertaking the review. A new scheduling system was also introduced in October 2016, and this will ensure that sufficient time is allocated to all future case review meetings.”

Source location

2016-0335-Response-by-NOMS
Page 1 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use additional resources for security measures detecting mobile phones and contraband entering the prison.

Verbatim wording from the response

“NOMS is committed to delivering safe, decent and secure prisons, and to identifying and supporting those at risk of suicide and self-harm. Additional funding of £10m for prison safety was announced in May 2015, and Glen Parva was one of a number of establishments that received extra resources, which have been used on a number of initiatives including security measures to detect mobile phones and other contraband entering the prison and partnership working with organisations providing support to prisoners, for instance in managing issues of debt.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work in partnership with organisations supporting prisoners, including with debt-related issues.

Verbatim wording from the response

“NOMS is committed to delivering safe, decent and secure prisons, and to identifying and supporting those at risk of suicide and self-harm. Additional funding of £10m for prison safety was announced in May 2015, and Glen Parva was one of a number of establishments that received extra resources, which have been used on a number of initiatives including security measures to detect mobile phones and other contraband entering the prison and partnership working with organisations providing support to prisoners, for instance in managing issues of debt.”

Source location

2016-0335-Response-by-NOMS
Page 2 · response
Published 20 September 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026