PFD report

Spencer George BARR · Prevention of Future Deaths report

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Issued 19 May 2022•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
5

Named on the report

Responses found
3

Of 5 recipients

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of central points of contact for inter-agency referrals and information sharing
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated carePart of recurring concern: Unreliable multi-agency communication procedures
  2. Lack of a universal approach to inter-agency cooperation
  3. Failure of organisations to accept direct referrals from other agencies
    Part of recurring concern: Unreliable coordination of referrals between healthcare teams
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Review information-sharing arrangements with partner organisations to remove barriers to effective inter-agency cooperation.

    Stated by Probation Young Adults Central Team BirminghamStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2022.
  2. Action

    Establish and operate a central Probation point-of-contact email for inter-agency information sharing.

    Stated by Probation Young Adults Central Team BirminghamStated completedThe respondent said that this action was complete when they made their response on 17 May 2022.
  3. Action

    Maintain relevant, up-to-date information-sharing agreements covering Probation’s work with partner agencies.

    Stated by Probation Young Adults Central Team BirminghamStated plannedThe respondent said that this action was planned when they made their response on 17 May 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    CGL disputes that it lacks a central contact or accepts only GP referrals, citing established contacts and referrals from multiple agencies.

    Stated by Birmingham Women'S and Children'S NHS Foundation Trust and Change, Grow, LiveDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of central points of contact for inter-agency referrals and information sharing

Wider context from the report

“4. Additionally, I am concerned that there appear to be no central points of contact for agencies to facilitate that co-operation. I heard evidence that CGL has no central point of contact for referrals being made/to allow sharing of information - instead relying on information being conveyed via specific individuals. I am therefore concerned that where there is no central point of contact, there is a risk of information not being passed on in a timely manner when a specified person is absent from work for whatever reason. Consideration should be given to central points of contact being created within each agency, and ensuring that those points of contact are shared between agencies to ensure information can flow freely between them. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care; Unreliable multi-agency communication procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a universal approach to inter-agency cooperation

Wider context from the report

“3. I heard evidence that Birmingham Women's and Children's NHS Foundation Trust are now taking steps to improve intra-agency co-operation in an attempt to mitigate against the risk of further deaths in the future. However, I heard evidence that other agencies may not be aware of their own limitations when it comes to inter-agency co-operation. For instance, CGL gave evidence that they had no concerns regarding their co-operation with other services, but Birmingham Women's and Children's NHS Foundation Trust indicated that the connections between their respective agencies was poor. I am therefore concerned that there is no universal approach being taken by all agencies to improve inter-agency cooperation, and consideration should be given to the formation of a working group being set up between all agencies to ensure a coordinated approach is taken. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of organisations to accept direct referrals from other agencies

Wider context from the report

“5. Furthermore, I heard evidence that certain organisations do not accept direct referrals or share information between agencies. For instance, I heard that CGL solely depend on referrals from GP practices and do not allow referrals direct from other agencies. Consideration therefore should be given as to whether there a better system of interagency referral is possible ”

Is this part of a recurring concern?

Yes — Unreliable coordination of referrals between healthcare teams.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share relevant information adequately between agencies

Wider context from the report

“2. I heard evidence that full circumstances surrounding Spencer's deterioration and drug relapse in November 2021 - namely that he had received a significant back payment of benefits totalling over £5,000 from the DWP resulting in him purchasing drugs and overdosing - were not adequately conveyed between agencies, and as such agencies were unaware of the heightened risk of potential self harm and death that was posed by these circumstances. Inter-agency co-operation therefore appears to be inadequate, and consideration should be given to ensuring clinicians receive better training when it comes to the sharing of relevant information between agencies. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review information-sharing arrangements with partner organisations to remove barriers to effective inter-agency cooperation.

Verbatim wording from the response

“Response – Probation is committed to having in place relevant and up to date Information Sharing Agreements to cover all areas of its work which provide a legal framework within which information can be passed to and from partner agencies. Probation is reviewing the position in this regard with the other IP organisations to ensure there are no barriers to sound and effective inter agency co-operation and sharing of information.”

Source location

Response from Probation Service
Page 1 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate a central Probation point-of-contact email for inter-agency information sharing.

Verbatim wording from the response

“Response – Probation now has a central point of contact e-mail wmps.birminghamcstransfers@justice.gov.uk. Probation is taking steps to raise awareness of this SPOC with partner agencies to ensure this central point of contact facilitates information to be shared at all times.”

Source location

Response from Probation Service
Page 2 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain relevant, up-to-date information-sharing agreements covering Probation’s work with partner agencies.

Verbatim wording from the response

“Response – Probation is committed to having in place relevant and up to date Information Sharing Agreements to cover all areas of its work which provide a legal framework within which information can be passed to and from partner agencies. Probation is reviewing the position in this regard with the other IP organisations to ensure there are no barriers to sound and effective inter agency co-operation and sharing of information.”

Source location

Response from Probation Service
Page 1 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise partner-agency awareness of the central point of contact to facilitate ongoing information sharing.

Verbatim wording from the response

“Response – Probation now has a central point of contact e-mail wmps.birminghamcstransfers@justice.gov.uk. Probation is taking steps to raise awareness of this SPOC with partner agencies to ensure this central point of contact facilitates information to be shared at all times.”

Source location

Response from Probation Service
Page 2 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue working with partner agencies to refine and improve inter-agency referral processes through commissioning review.

Verbatim wording from the response

“Response – insofar as this relates to Probation, the commissioning of rehabilitative services and the making of referrals is subject to regular review as part of the commissioning processes and Probation is committed to continuous improvement and will continue to work with partner agencies to refine and improve referral processes.”

Source location

Response from Probation Service
Page 2 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Grant CGL licences to access important clinical patient details.

Verbatim wording from the response

“Response to matters of concern 4 & 5 In FTB both the service user’s named Core Worker and Lead Professional act as central point of contact. Additionally, each clinical team has a Duty Worker who is allocated at each shift and acts as a point of contact if the service user’s named Core Worker or lead professional is not available this ensures that there is always a specific allocated point of contact in the working day to share essential information. FTB is committed to ensuring information is shared across agencies to support patient safety and we have agreed to grant licences to CGL that will enable them to access important clinical patient details.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 4 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a fast-track trusted-assessment pathway to expedite mental-health referrals from CGL.

Verbatim wording from the response

“CGL have direct access to referring into FTB and can directly refer young people where there are mental health concerns and substance misuse concerns this has been strengthened further with the agreement of the development of a fast-track pathway and expediting referrals for mental health assessment from CGL via a trusted assessment model. We believe this will support patients at the earliest opportunity addressing risk. The oversight of the task group and progress will be monitored through the Birmingham Joint Strategic Operational forum where all system partners are represented.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 3 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a multi-agency task group to review and strengthen dual-diagnosis pathways.

Verbatim wording from the response

“Response to matter of concern 3 Forward Thinking Birmingham have set up a multi-agency working party to ensure the dual diagnosis pathways between organisations providing mental health services and substance misuse services are reviewed and strengthened. The task group includes representatives invited from CGL, FTB, BSOL CCG, BCC and BSMHFT.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 3 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include alternative contact details in out-of-office messages when named professionals are unavailable.

Verbatim wording from the response

“When the Core Worker or lead professional is not available the out of office message will include the telephone number for colleagues who can redirect queries and make arrangements to make contact with patients in a crisis.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 4 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

CGL disputes that it lacks a central contact or accepts only GP referrals, citing established contacts and referrals from multiple agencies.

Verbatim wording from the response

“We would like to reassure you that CGL have an established central point of contact and have accepted referrals from any individual and agency since March 2015 when the service was commissioned in Birmingham. Referrals can be made via the telephone or the CGL website at the following link https://www.changegrowlive.org/drug-alcohol-service-birmingham/referrals.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 4 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing named workers, duty workers and out-of-office arrangements provide central points of contact for information sharing and crisis queries.

Verbatim wording from the response

“Response to matters of concern 4 & 5 In FTB both the service user’s named Core Worker and Lead Professional act as central point of contact. Additionally, each clinical team has a Duty Worker who is allocated at each shift and acts as a point of contact if the service user’s named Core Worker or lead professional is not available this ensures that there is always a specific allocated point of contact in the working day to share essential information. FTB is committed to ensuring information is shared across agencies to support patient safety and we have agreed to grant licences to CGL that will enable them to access important clinical patient details.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 4 · response
Published 17 May 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Share learning from the death’s circumstances more widely with colleagues across the Probation Service.

    Stated by Probation Young Adults Central Team BirminghamStated plannedThe respondent said that this action was planned when they made their response on 17 May 2022.
  2. 2

    Monitor task-group progress through the Birmingham Joint Strategic Operational Forum.

    Stated by Birmingham Women'S and Children'S NHS Foundation Trust and Change, Grow, LiveStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    Healthcare providers cannot proactively share confidential mental health information with DWP without a lawful process and patient consent.

    Stated by Birmingham Women'S and Children'S NHS Foundation Trust and Change, Grow, LiveUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
  2. 2

    Services have no mechanism to oversee benefits or monies provided to service users.

    Stated by Birmingham Women'S and Children'S NHS Foundation Trust and Change, Grow, LiveUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the death’s circumstances more widely with colleagues across the Probation Service.

Verbatim wording from the response

“Thank you for bringing these matters of concern to our attention. Please be assured that learning from the circumstances of this untimely death will also be shared more widely with colleagues across the Probation Service.”

Source location

Response from Probation Service
Page 2 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor task-group progress through the Birmingham Joint Strategic Operational Forum.

Verbatim wording from the response

“CGL have direct access to referring into FTB and can directly refer young people where there are mental health concerns and substance misuse concerns this has been strengthened further with the agreement of the development of a fast-track pathway and expediting referrals for mental health assessment from CGL via a trusted assessment model. We believe this will support patients at the earliest opportunity addressing risk. The oversight of the task group and progress will be monitored through the Birmingham Joint Strategic Operational forum where all system partners are represented.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 3 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Healthcare providers cannot proactively share confidential mental health information with DWP without a lawful process and patient consent.

Verbatim wording from the response

“Response to 1 & 2 above It is important to clarify that no current process exists nationally or in policy that would have enabled or required the DWP to seek out information about a person’s mental health or substance misuse risk from healthcare providers.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 2 · response
Published 17 May 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Services have no mechanism to oversee benefits or monies provided to service users.

Verbatim wording from the response

“As stated, once the services were made aware by the family of the payment to Spencer, this information relating to the potential for an increase in risk was shared between FTB and CGL and the risk assessments and multi-disciplinary team revised Spencer’s risk assessment quickly. There was no mechanism for services to have oversight of benefits or monies provided to Spencer.”

Source location

Response from Birmingham Women's and Children's NHS Foundation Trust
Page 2 · response
Published 17 May 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/5

Data last updated 7 September 2026