Lee Jay Bonsall · Prevention of Future Deaths report

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Issued 31 Jan 2014•Carmarthenshire and Pembrokeshire

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
3

Described in responses

Recipients and published responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to comply with guidelines on citalopram repeat prescribing
    Part of recurring concern: Unsafe medication prescribing
  2. Delays in access to psychotherapy making it an unavailable alternative to anti-depressant medication
    Part of recurring concern: Excessive waiting times for NHS mental health servicesPart of recurring concern: Unreliable access to talking therapies

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Department of Health and Social Care

    Develop revised mental-health access and waiting-time standards to improve parity with physical-health services.

  2. Department of Health and Social Care

    Implement revised mental-health access and waiting-time standards through a phased programme beginning in April 2015.

  3. Rt Hon Jeremy Hunt MP

    Copy the response and prescribing concerns to NICE for consideration in its next depression-guideline review.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.6

  1. Department of Health and Social Care

    Prescribing responsibility rests with the clinically responsible prescriber, while local primary care organisations must ensure adequate controls.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  2. Department of Health and Social Care

    Matters concerning care provided by the Welsh health service fall outside the respondent’s responsibility and cannot be commented on.

    Outside remitThe respondent said that this matter was outside its role or authority.
  3. Department of Health and Social Care

    The Welsh Assembly should consider concerns arising from events in Wales and the Welsh health service.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  4. Department of Health and Social Care

    Further investigation of the cited prescribing guidelines depends on receiving identifying information and confirming that the matter falls within remit.

    Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
  5. Rt Hon Jeremy Hunt MP

    National restrictions do not govern repeat citalopram prescribing; NICE guidelines are not mandatory rules restricting clinical prescribing.

    Disputes the concernThe respondent disagreed with part of the concern or the basis for it.
  6. Rt Hon Jeremy Hunt MP

    Prescribing and managing individual antidepressant cases remain the responsibility of the treating doctor.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to comply with guidelines on citalopram repeat prescribing

Wider context from the report

“(1) That citalopram was given on repeat prescription which is contrary to guidelines. It may well be that awareness of these guidelines needs to be raised to ensure that GPs are aware that citalopram should not be given on ”

Is this part of a recurring concern?

Yes — Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in access to psychotherapy making it an unavailable alternative to anti-depressant medication

Wider context from the report

“(2) The ten month waiting times for psychotherapy effectively means that this is not a viable alternative to anti-depressant medication and it might well be that a review of these waiting times is appropriate. ”

Is this part of a recurring concern?

Yes — Excessive waiting times for NHS mental health services; Unreliable access to talking therapies.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop revised mental-health access and waiting-time standards to improve parity with physical-health services.

Verbatim wording from the response

“The Department and NHS England are committed to ending this imbalance. We believe that it is vital to develop and implement new access and waiting time standards to have true parity of esteem. We are committed to providing access to services and waiting times on a par with physical health.”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 3 · response
Published 31 January 2014

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement revised mental-health access and waiting-time standards through a phased programme beginning in April 2015.

Verbatim wording from the response

“The Department and NHS England are committed to ending this imbalance. We believe that it is vital to develop and implement new access and waiting time standards to have true parity of esteem. We are committed to providing access to services and waiting times on a par with physical health.”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 3 · response
Published 31 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Copy the response and prescribing concerns to NICE for consideration in its next depression-guideline review.

Verbatim wording from the response

“NICE will be reviewing its guidelines on depression (CG90) in due course. I will copy this reply to NICE, including your prescribing concerns, so they can consider them for their next guideline review. I hope that this further response is helpful.”

Source location

2014-0044-Response-by-Department-of-Health
Page 2 · response
Published 31 January 2014

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prescribing responsibility rests with the clinically responsible prescriber, while local primary care organisations must ensure adequate controls.

Verbatim wording from the response

“Responsibility for prescribing, including repeat prescribing, rests with the prescriber who has clinical responsibility for that particular aspect of a patient’s care. This includes considering the suitability of prescribing a particular medicine for a particular patient in light of individual circumstances. In England it is the responsibility of local primary care organisations to ensure that adequate controls are in place. They may therefore issue advice to GPs on repeat prescribing mechanisms.”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 2 · response
Published 31 January 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Matters concerning care provided by the Welsh health service fall outside the respondent’s responsibility and cannot be commented on.

Verbatim wording from the response

“As these tragic events took place in Wales and Mr Bonsall was under the care of the Welsh health service, you will appreciate that I cannot comment on matters that are the responsibility of the Welsh Government.”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 2 · response
Published 31 January 2014

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Welsh Assembly should consider concerns arising from events in Wales and the Welsh health service.

Verbatim wording from the response

“I therefore strongly recommend that your report is brought to the attention of the Welsh Assembly. The Minister for Health and Social Services, Mark Drakeford AM, can be contacted at the following address:”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 2 · response
Published 31 January 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Further investigation of the cited prescribing guidelines depends on receiving identifying information and confirming that the matter falls within remit.

Verbatim wording from the response

“Although your letter mentions guidelines, we cannot therefore establish exactly what you are referring to. I would look into this matter further if you could supply the information and if it falls within my remit.”

Source location

2014-0044-Response-by-Department-of-Health-1
Page 3 · response
Published 31 January 2014

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National restrictions do not govern repeat citalopram prescribing; NICE guidelines are not mandatory rules restricting clinical prescribing.

Verbatim wording from the response

“Thank you also for clarifying the basis for your recommendation on the repeat prescription of citalopram. As I said in my earlier response to you, there are no national restrictions on the repeat prescribing of citalopram in England.”

Source location

2014-0044-Response-by-Department-of-Health
Page 1 · response
Published 31 January 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Prescribing and managing individual antidepressant cases remain the responsibility of the treating doctor.

Verbatim wording from the response

“prescribing, of such medicines. NICE’s clinical guidelines represent best practice and are based on the available evidence and developed through wide consultation. Prescribing and the management of individual cases, however, remain the clinical responsibility of the doctor concerned.”

Source location

2014-0044-Response-by-Department-of-Health
Page 2 · response
Published 31 January 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026