PFD report

Peter John BROOKES · Prevention of Future Deaths report

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Issued 7 May 2014•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Unavailability of doctors for non-emergency reviews during weekend shifts
  2. Failure to elucidate the causes of dispensing errors
  3. Failure to administer PD medication in accordance with patients’ usual regimens
    Part of recurring concern: Unreliable support for patients taking prescribed medication
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Disseminate reminders about timely Parkinson’s medication through the Quality and Safety newsletter, linked resources, video, and the Clinical Practice Facilitators forum.

    Stated by University College London Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 7 May 2014.
  2. Action

    Raise awareness across the Trust of medical escalation processes through the Quality and Safety newsletter.

    Stated by University College London Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 7 May 2014.
  3. Action

    Operate the dedicated Urology Specialist Registrar of the Week rota for ward and emergency cover, reducing handovers.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing weekend medical cover and escalation systems address risks from unavailable doctors for non-emergency reviews.

    Stated by University College London Hospitals NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of doctors for non-emergency reviews during weekend shifts

Wider context from the report

“(2) The risks posed by the unavailability of doctors for non-emergency reviews, during weekend shifts, raises concern that future deaths could occur as a consequence. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to elucidate the causes of dispensing errors

Wider context from the report

“(3) The cause of the dispensing error, that resulted in the wrong medication being put in a box labelled as ‘Amantadine’, was not elucidated during the inquest and raises concern that future similar errors could recur, with potential for future deaths resulting. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to administer PD medication in accordance with patients’ usual regimens

Wider context from the report

“(1) I heard evidence that the administration of PD medication in hospital routinely does not follow patients’ usual regimens and that this, in itself, could cause physiological stress and contribute to early death. It was not possible conclude that, on the balance of probabilities, this was the case in Mr Brookes death but it was clear that this was a continuing risk, which could result in future deaths. ”

Is this part of a recurring concern?

Yes — Unreliable support for patients taking prescribed medication.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate reminders about timely Parkinson’s medication through the Quality and Safety newsletter, linked resources, video, and the Clinical Practice Facilitators forum.

Verbatim wording from the response

“The Trust recognises the importance of ensuring medications, particularly those relating to PD and other time sensitive medication are taken in accordance with the patient’s usual medication schedule. A key approach to this in the Trust’s specialist PD area is through promoting and encouraging self medication where appropriate.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 2 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise awareness across the Trust of medical escalation processes through the Quality and Safety newsletter.

Verbatim wording from the response

“The SHO is usually contacted via the hospital bleep system. However, if the nursing staff are unable to make contact via the bleep system for whatever reason (which was the situation which arose with Mr Brookes) they are advised to contact the medical staff via their mobile phones. A staff directory provided to the wards on a quarterly basis (most recently circulated in June 2014) contains numbers for clinical and managerial staff in the Urology specialty. If the SHO cannot be contacted nursing staff are instructed to escalate through the medical cover system to senior registrar and consultant level if necessary this would be supported by the ward sister or charge nurse for this area. At weekends the same escalation system would apply but with site practitioner available to support nurses escalating based in the operations centre rather than ward sister.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 3 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the dedicated Urology Specialist Registrar of the Week rota for ward and emergency cover, reducing handovers.

Verbatim wording from the response

“The system of cover was further strengthened in November 2013 by the introduction of an ‘SpR of the week’ on call rota rather than a 12 hourly rotation. The Urology SpR of the week is dedicated entirely to on call duties and is available for both ward and A&E patients at both weekends and during the week (8am – 8pm). This has reduced the number of handovers which is where there is the possibility of actions being missed.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 3 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate dispensing and checking errors leaving pharmacy and review pharmacy incidents through clinical governance with action-plan monitoring.

Verbatim wording from the response

“• Any dispensing/checking errors that leave the pharmacy department are thoroughly investigated.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include the weekend medical escalation process in nursing staff local induction and provide access to staff contact directories.

Verbatim wording from the response

“The SHO is usually contacted via the hospital bleep system. However, if the nursing staff are unable to make contact via the bleep system for whatever reason (which was the situation which arose with Mr Brookes) they are advised to contact the medical staff via their mobile phones. A staff directory provided to the wards on a quarterly basis (most recently circulated in June 2014) contains numbers for clinical and managerial staff in the Urology specialty. If the SHO cannot be contacted nursing staff are instructed to escalate through the medical cover system to senior registrar and consultant level if necessary this would be supported by the ward sister or charge nurse for this area. At weekends the same escalation system would apply but with site practitioner available to support nurses escalating based in the operations centre rather than ward sister.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 3 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require staff involved in errors leaving pharmacy to complete reflective statements, lessons learned, and competency logs.

Verbatim wording from the response

“• Staff (both dispensers and checkers) involved in any errors that leave the department are required to complete reflective statements as to why they felt the error occurred and include self-reflection on lessons learnt to try and prevent a re-occurrence. They are also required to complete checking/dispensing logs to assess competency.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing weekend medical cover and escalation systems address risks from unavailable doctors for non-emergency reviews.

Verbatim wording from the response

“The Trust has systems in place for the provision of urgent and non urgent medical cover over the weekend period. For Urology in particular there is:”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 3 · response
Published 7 May 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Train dispensing staff and assess dispenser and checker competence using induction and dispensing or checking logs.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.
  2. 2

    Continuously monitor in-process dispensing errors, reporting and reviewing results monthly across dispensary areas and dispensing staff.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.
  3. 3

    Share dispensing errors and identified themes with dispensary staff to raise awareness and disseminate learning.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.
  4. 4

    Use independent dispensing checks and qualified accredited checkers to verify dispensed medicines.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.
  5. 5

    Reduce medication picking errors through pharmacy robots, separated storage for similar medicines, and Tallman lettering.

    Stated by University College London Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 7 May 2014.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Existing pharmacy dispensing controls minimise the risk of medication dispensing errors.

    Stated by University College London Hospitals NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train dispensing staff and assess dispenser and checker competence using induction and dispensing or checking logs.

Verbatim wording from the response

“• All dispensers are trained pharmacy technicians or assistants and complete dispensing logs during induction to ensure that they are competent in the dispensing process.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continuously monitor in-process dispensing errors, reporting and reviewing results monthly across dispensary areas and dispensing staff.

Verbatim wording from the response

“Following the error other changes have been implemented which further minimise the risk:”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share dispensing errors and identified themes with dispensary staff to raise awareness and disseminate learning.

Verbatim wording from the response

“• Dispensing errors and any themes identified are shared with staff at dispensary meetings to raise awareness and share learning to avoid similar occurrences.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use independent dispensing checks and qualified accredited checkers to verify dispensed medicines.

Verbatim wording from the response

“The Trust recognises that medication errors relating to the prescribing, dispensing and administration of medications is a key risk facing all NHS Trusts. In recognition of this the Trust has an ongoing and comprehensive risk reduction programme in place. In relation to dispensing errors in particular there were a number of robust processes in place to minimise the risk prior to the error. These are:”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reduce medication picking errors through pharmacy robots, separated storage for similar medicines, and Tallman lettering.

Verbatim wording from the response

“• The majority of medications are stored in and dispensed from pharmacy robots to minimise picking errors.”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing pharmacy dispensing controls minimise the risk of medication dispensing errors.

Verbatim wording from the response

“The Trust recognises that medication errors relating to the prescribing, dispensing and administration of medications is a key risk facing all NHS Trusts. In recognition of this the Trust has an ongoing and comprehensive risk reduction programme in place. In relation to dispensing errors in particular there were a number of robust processes in place to minimise the risk prior to the error. These are:”

Source location

2014-0205-Response-by-University-College-London-Hospitals-NHS-Foundation-Trust
Page 4 · response
Published 7 May 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026