PFD report

Margaret Rose MAYCROFT · Prevention of Future Deaths report

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Issued 20 Sep 2024•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to document falls prevention measures following falls risk assessments
    Part of recurring concern: Inadequate control of falls risksPart of recurring concern: Unreliable documentation of falls-risk management
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Explore barriers to documenting falls interventions on the electronic patient record, take resulting actions and monitor them through the Improving Safety Action Group.

    Stated by Worcestershire Acute Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 September 2024.
  2. Action

    Distribute guidance on documenting falls interventions in Sunrise.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 24 September 2024.
  3. Action

    Review the electronic post-fall record and intervention document and clarify completion expectations.

    Stated by Worcestershire Acute Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 September 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document falls prevention measures following falls risk assessments

Wider context from the report

“2) In respect of each of these falls, Matron ████████ gave evidence that whilst staff in the Emergency Department and the Acute Frailty Unit had completed falls risk assessments, no measures to mitigate that risk, such as might be found in a falls prevention, assessment and intervention plan, were documented in Ms. Maycroft’s notes. This meant that no documented falls prevention measures were put in place for her. 3) Furthermore, I heard no evidence at the inquest which satisfied me that the steps have now been taken to ensure falls prevention measures are now being properly considered and documented in both the Emergency Department and the Acute Frailty Unit at the hospital. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable documentation of falls-risk management.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore barriers to documenting falls interventions on the electronic patient record, take resulting actions and monitor them through the Improving Safety Action Group.

Verbatim wording from the response

“• The barriers faced by staff in documenting falls interventions in place on EPR will be explored and actions taken and monitored through Improving Safety Action Group (ISAG)”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute guidance on documenting falls interventions in Sunrise.

Verbatim wording from the response

“• The EPR team will distribute an update on how to document interventions on Sunrise.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the electronic post-fall record and intervention document and clarify completion expectations.

Verbatim wording from the response

“• There are trust wide falls prevention measures in place and work is being undertaken to review the post fall record and intervention document on the electronic patient record and for the expectations around completion to be clarified.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.13

  1. 1

    Implement initiatives to improve multifactorial falls risk assessments, including lying and standing blood-pressure measurements.

    Stated by Worcestershire Acute Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 24 September 2024.
  2. 2

    Use enhanced-care tabards in the Emergency Department to identify staff supervising patients at risk of falls.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  3. 3

    Remind Acute Frailty Unit staff to use Ramble Guard devices for appropriate high-risk patients.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  4. 4

    Procure lifting equipment for the Worcestershire Royal site and provide staff training on its use.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  5. 5

    Assess Acute Frailty Unit patients for falls risk on arrival.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  6. 6

    Implement electronic falls risk assessments in the Emergency Department and make them visible to receiving wards.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 24 September 2024.
  7. 7

    Discuss falls at ward multidisciplinary board rounds to identify additional local interventions.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  8. 8

    Add falls risk assessments to Emergency Department nursing packs.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  9. 9

    Introduce a yellow falls bundle in the Emergency Department to visually identify patients at risk.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  10. 10

    Enhance staff training through falls simulation sessions for managing high-risk patients.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  11. 11

    Discuss patients identified as high falls risk during Acute Frailty Unit safety huddles.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  12. 12

    Hold safety huddles throughout the day to discuss Emergency Department patients at risk of falls.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.
  13. 13

    Use high-visibility bays with a stay-in-the-bay function for patients assessed as at risk of falls.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 24 September 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement initiatives to improve multifactorial falls risk assessments, including lying and standing blood-pressure measurements.

Verbatim wording from the response

“• There are initiatives being implemented to enhance the quality of multifactorial falls risk assessment, particularly focusing on lying and standing blood pressure measurements which are detailed specifically in the FoCC monthly update.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use enhanced-care tabards in the Emergency Department to identify staff supervising patients at risk of falls.

Verbatim wording from the response

“• 1:1 enhanced care tabards are now used in ED (to highlight the staff supervising falls risk patients to reduce the risk of them being distracted by other staff)”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind Acute Frailty Unit staff to use Ramble Guard devices for appropriate high-risk patients.

Verbatim wording from the response

“• AFU staff have been reminded that they have the use of 6 Ramble Guard devices which are allocated to high-risk patients and those that are at risk but maybe not able to be located in the high visibility bays (due to infection prevention / gender mix of bay or capacity)”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Procure lifting equipment for the Worcestershire Royal site and provide staff training on its use.

Verbatim wording from the response

“• There has been a review of lifting equipment resulting in the procurement of devices for the Worcestershire Royal Site, with training provided by the Moving & Handling Team.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess Acute Frailty Unit patients for falls risk on arrival.

Verbatim wording from the response

“• Staff risk assess patients on arrival to AFU”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement electronic falls risk assessments in the Emergency Department and make them visible to receiving wards.

Verbatim wording from the response

“• The Trust set its own metric to complete the Risk assessment (RA) within 4 hours, this is for patients admitted, not those in ED. The Trust has recognised patients are staying longer than anticipated in ED and ED have developed a risk assessment and process to cover that period which sits within the ED nursing paperwork, however the ED are going live with EPR in November which will allow ED to complete the same assessments as the rest of the trust and make it visible to the receiving ward.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss falls at ward multidisciplinary board rounds to identify additional local interventions.

Verbatim wording from the response

“• Falls that have occurred are discussed at the ward MDT Board Round to identify any additional local interventions required”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add falls risk assessments to Emergency Department nursing packs.

Verbatim wording from the response

“• Falls risk assessments now added in to ED Nursing packs (as they had previously not been due to it not being an admitting area)”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a yellow falls bundle in the Emergency Department to visually identify patients at risk.

Verbatim wording from the response

“• Introduction of yellow falls bundle in ED (yellow blanket / socks to highlight patients at risk visually)”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 2 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enhance staff training through falls simulation sessions for managing high-risk patients.

Verbatim wording from the response

“• Staff training has been enhanced through falls simulation sessions to better manage high-risk patients.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss patients identified as high falls risk during Acute Frailty Unit safety huddles.

Verbatim wording from the response

“• Discussed in safety huddles if the patient is identified as a high falls risk”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold safety huddles throughout the day to discuss Emergency Department patients at risk of falls.

Verbatim wording from the response

“• Introduced safety huddles throughout the day lead by the band 7 – Patients at risk of falls discussed – verbally remind each other.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use high-visibility bays with a stay-in-the-bay function for patients assessed as at risk of falls.

Verbatim wording from the response

“• The high visibility bays operate a ‘stay in the bay’ function - allocation to these bays would be dependent on the assessment of all patients at risk of falls on the unit.”

Source location

Response from Worcestershire Acute Hospitals NHS Trust
Page 3 · response
Published 24 September 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026