PFD report

Leo Alexander Barber · Prevention of Future Deaths report

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Issued 9 Oct 2025•South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Accessibility of potentially harmful online material to vulnerable individuals in mental health crisis
    Part of recurring concern: Inadequate controls on access to online suicide-promoting content
  2. Failure of the coronial investigative process to obtain evidence from out-of-jurisdiction online service providers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Apply specialised ranking approaches to suicide and self-harm queries.

    Stated by Google UK LimitedStated completedThe respondent said that this action was complete when they made their response on 14 October 2025.
  2. Action

    Comply with Online Safety Act obligations through risk assessment, Search moderation and related safety measures.

    Stated by Google UK LimitedStated completedThe respondent said that this action was complete when they made their response on 14 October 2025.
  3. Action

    Maintain Search content policies prohibiting content that could directly facilitate serious and immediate harm.

    Stated by Google UK LimitedStated completedThe respondent said that this action was complete when they made their response on 14 October 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Google cannot provide the requested stored content because US law prohibits production absent limited exceptions not applicable here.

    Stated by Google UK LimitedUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Accessibility of potentially harmful online material to vulnerable individuals in mental health crisis

Wider context from the report

“(1) A 16-year-old child in severe mental health crisis was able to access online material which reinforced his decision to end his life. He registered on the ████████ site using his Gmail address and accessed the material on his Android OS ‘phone. I am concerned that there is a risk of future deaths among those in mental health crisis including children while such material is accessible to vulnerable individuals online. ”

Is this part of a recurring concern?

Yes — Inadequate controls on access to online suicide-promoting content.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the coronial investigative process to obtain evidence from out-of-jurisdiction online service providers

Wider context from the report

“(2) In the course of my investigation, I issued a Schedule 5 notice to Ofcom to exercise its power under Section 101 of the Online Safety Act 2023 to obtain evidence from Google relating to Leo’s online activity before his death. No material was provided by Google under this procedure. I understand that Google’s position is that the service provider holding such data (Google LLC) is not within the jurisdiction of England and Wales but is within the US jurisdiction and subject to the laws of the USA which prohibit compliance with my Schedule 5 notice under the Section 101 process. I express no view either way on any legal issue as to conflict of laws. As I noted, but for the happenstance that Leo’s parents were able to provide the police with Leo’s believed usernames and passwords, my investigation would have been frustrated and incomplete in respect of a matter of grave concern. The risk that future coronial investigations might be so frustrated does itself give rise to the risk of future deaths, in that coronial investigations cumulatively mitigate the risk of such deaths. I am therefore concerned that there is a risk of future deaths where vulnerable individuals in England and Wales may access potentially harmful online material from a service provider not within the jurisdiction of England and Wales (as opposed to a service provider within the jurisdiction of England and Wales which would be subject to the Section 101 coronial investigative process). ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply specialised ranking approaches to suicide and self-harm queries.

Verbatim wording from the response

“In relation to suicide and self-harm content, Google Search takes a combination of approaches, including:”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Comply with Online Safety Act obligations through risk assessment, Search moderation and related safety measures.

Verbatim wording from the response

“In relation to suicide and self-harm content, Google Search takes a combination of approaches, including:”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain Search content policies prohibiting content that could directly facilitate serious and immediate harm.

Verbatim wording from the response

“In relation to suicide and self-harm content, Google Search takes a combination of approaches, including:”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Lock SafeSearch and apply a UK-specific filter for known children to remove harmful content from results.

Verbatim wording from the response

“In relation to suicide and self-harm content, Google Search takes a combination of approaches, including:”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide suicide and self-harm support information through hotline OneBoxes.

Verbatim wording from the response

“In relation to suicide and self-harm content, Google Search takes a combination of approaches, including:”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage with Ofcom and the Department for Science, Innovation and Technology on access to information relevant to inquests and bereaved representatives.

Verbatim wording from the response

“We recognise the value of coroners such as yourself having access to information that is relevant to an inquest. We also recognise the importance of having fair and compassionate policies in place to ensure that parents and appropriate representatives have access to information connected to the death of a loved one. We are engaging actively with Ofcom and the Department for Science, Innovation and Technology on these issues.”

Source location

Response from Google
Page 3 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Google cannot provide the requested stored content because US law prohibits production absent limited exceptions not applicable here.

Verbatim wording from the response

“As communicated to Ofcom, the entity providing Google services to users based in the UK is typically Google LLC, a US company incorporated in Delaware. User data is therefore controlled by Google LLC and subject to US laws, including the US Federal Stored Communications Act (the “SCA”). As you may be aware, we informed Ofcom that we would not be able to comply with any formal notice, if one had been issued, to provide this information because the SCA prohibits the production of stored content absent limited exceptions, which were not considered to apply in this case.”

Source location

Response from Google
Page 3 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The website provider, not Google, determines who may register and access the hosted material.

Verbatim wording from the response

“We hope this information is helpful although, for clarity, we note that your Report does not suggest that Mr Barber encountered the Site through search results on Google Search. In addition, while your Report indicates that Mr Barber opened an account on the Site using his Gmail address, it is the provider of the Site alone that determines who can sign up to the Site and access the material it hosts.”

Source location

Response from Google
Page 1 · response
Published 14 October 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Make the Inactive Account Manager tool available to let users designate third parties to receive account data after death or inactivity.

    Stated by Google UK LimitedStated completedThe respondent said that this action was complete when they made their response on 14 October 2025.
  2. 2

    Develop the suicide and self-harm content approach through consultation with internal and external psychology and mental-health experts.

    Stated by Google UK LimitedStated completedThe respondent said that this action was complete when they made their response on 14 October 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The report does not indicate that Google Search results led Mr Barber to the website.

    Stated by Google UK LimitedDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make the Inactive Account Manager tool available to let users designate third parties to receive account data after death or inactivity.

Verbatim wording from the response

“In the meantime, to mitigate the issue, we make available an Inactive Account Manager tool, which allows users to designate third parties (such as immediate family members) to receive parts of their account data in the event of their death or inactivity. Otherwise, user data can still be obtained through the following channels:”

Source location

Response from Google
Page 3 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop the suicide and self-harm content approach through consultation with internal and external psychology and mental-health experts.

Verbatim wording from the response

“We note that people use Google Search for suicide and self-harm-related queries for many different reasons, including looking for support to manage their thoughts in moments of crisis, or seeking information as to how to support loved ones. We recognise how important it is to increase awareness around help-seeking behaviours, while decreasing risk-taking and reducing stigma. We have therefore developed our approach to suicide and self-harm content through extensive consultation with both internal and external experts in psychology, mental health, and related areas. These include not only academics and clinicians, but also practitioners who provide direct services to vulnerable populations.”

Source location

Response from Google
Page 2 · response
Published 14 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The report does not indicate that Google Search results led Mr Barber to the website.

Verbatim wording from the response

“We hope this information is helpful although, for clarity, we note that your Report does not suggest that Mr Barber encountered the Site through search results on Google Search. In addition, while your Report indicates that Mr Barber opened an account on the Site using his Gmail address, it is the provider of the Site alone that determines who can sign up to the Site and access the material it hosts.”

Source location

Response from Google
Page 1 · response
Published 14 October 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026