PFD report

Colin Colley · Prevention of Future Deaths report

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Issued 13 Mar 2025•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of confidence among nursing staff and healthcare support workers in the use and importance of enhanced supervision and the Enhanced Supervision Document
    Part of recurring concern: Inadequate Enhanced Care Supervision
  2. Lack of confidence among nursing staff and healthcare support workers in the use and implications of falls risk assessments
    Part of recurring concern: Inadequate control of falls risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Maintain the Falls Strategy Lead role to coordinate falls training and related improvement work.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.
  2. Action

    Continue rolling out falls prevention and management training, including preceptorship and healthcare support worker induction, while monitoring compliance.

    Stated by Cardiff & Vale University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 March 2025.
  3. Action

    Operate the digital multifactorial falls risk assessment within the Welsh Nursing Care Record at St David’s Hospital.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of confidence among nursing staff and healthcare support workers in the use and importance of enhanced supervision and the Enhanced Supervision Document

Wider context from the report

“(1) Evidence was taken from nurses at St David’s that there remains a lack of confidence in both qualified nursing staff, healthcare assistants and healthcare support workers in the use of and implication of risk assessments around falls, and the use of and importance of enhanced supervision and the Enhanced Supervision Document. I am concerned that unless more training is provided and refreshed frequently, there is a risk of future deaths occurring, particularly given the cohort being nursed at that hospital and the turnover of staff. ”

Is this part of a recurring concern?

Yes — Inadequate Enhanced Care Supervision.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of confidence among nursing staff and healthcare support workers in the use and implications of falls risk assessments

Wider context from the report

“(1) Evidence was taken from nurses at St David’s that there remains a lack of confidence in both qualified nursing staff, healthcare assistants and healthcare support workers in the use of and implication of risk assessments around falls, and the use of and importance of enhanced supervision and the Enhanced Supervision Document. I am concerned that unless more training is provided and refreshed frequently, there is a risk of future deaths occurring, particularly given the cohort being nursed at that hospital and the turnover of staff. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain the Falls Strategy Lead role to coordinate falls training and related improvement work.

Verbatim wording from the response

“The falls training delivered within the Health Board was developed from a successful programme within Mental Health Services for Older People (MHSOP), which demonstrated a reduction in falls following the training sessions. This training was adapted to ensure suitability for physical health areas by a multidisciplinary team as part of the Dragon’s Heart Institute’s Spread and Scale Academy. A Falls Strategy Lead was recruited in July 2023 to support the coordination of training and other falls-related work.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue rolling out falls prevention and management training, including preceptorship and healthcare support worker induction, while monitoring compliance.

Verbatim wording from the response

“Expanding falls prevention and management training has been a particular focus for the Health Board, with St David’s Hospital serving as an early pilot site. Training sessions were provided to St David’s staff in September, October, and December 2024, with additional dates offered in May and June 2025. To date, 59% of qualified nurses have completed the training. We aim to reach compliance figures of a minimum of 85%. Study days have been booked, and the target compliance figure of 70 should be achievable by July 2025, provided there are no cancellations due to other pressures. The trajectory will be monitored to achieve and maintain in excess of 85% compliance by year end.”

Source location

Response from Cardiff and Vale University Health Board
Page 1 · response
Published 17 March 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the digital multifactorial falls risk assessment within the Welsh Nursing Care Record at St David’s Hospital.

Verbatim wording from the response

“A digital version of the MFRA is part of the suite of risk assessments within the Welsh Nursing Care Record (WNCR), which is live across St David’s Hospital. This provides additional data on the completion of the MFRA, which can be used to inform specific areas of focus for falls training. The Health Board has also led a proposal to update the digital MFRA, making it easier for staff to complete and placing a greater focus on actions taken to reduce patients’ falls risks. Compliance with falls guidance and documentation of falls risks is audited via the Tendable platform and feeds into the Health Board’s nursing dashboard.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver enhanced-supervision education through pilots and the newly registered nurse preceptorship programme.

Verbatim wording from the response

“Since autumn 2023, pilots of education programmes have been delivered to over ninety staff across the Health Board, and educational resources have been developed and are currently being delivered as part of the newly registered nurse preceptorship programme.”

Source location

Response from Cardiff and Vale University Health Board
Page 3 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the enhanced-supervision framework and develop a new governance policy through the task and finish and steering groups.

Verbatim wording from the response

“Alongside this, a task and finish group is updating the existing enhanced supervision framework and developing a new policy to provide more robust governance around its use. From May 2025, a steering group has been convened, chaired by the Deputy Executive Nurse Director, to take forward this work.”

Source location

Response from Cardiff and Vale University Health Board
Page 3 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Lead a proposal to update the digital multifactorial falls risk assessment to simplify completion and strengthen risk-reduction actions.

Verbatim wording from the response

“A digital version of the MFRA is part of the suite of risk assessments within the Welsh Nursing Care Record (WNCR), which is live across St David’s Hospital. This provides additional data on the completion of the MFRA, which can be used to inform specific areas of focus for falls training. The Health Board has also led a proposal to update the digital MFRA, making it easier for staff to complete and placing a greater focus on actions taken to reduce patients’ falls risks. Compliance with falls guidance and documentation of falls risks is audited via the Tendable platform and feeds into the Health Board’s nursing dashboard.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Audit falls guidance compliance and documentation through Tendable and report results through the nursing dashboard.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.
  2. 2

    Maintain the staff intranet site with falls action cards, training videos and related guidance.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.
  3. 3

    Establish a bedrails task and finish group to audit use and inform an updated bedrails procedure.

    Stated by Cardiff & Vale University LHBStated in progressThe respondent said that this action was in progress when they made their response on 17 March 2025.
  4. 4

    Complete sign-off of the updated adult inpatient falls prevention and management procedure.

    Stated by Cardiff & Vale University LHBStated plannedThe respondent said that this action was planned when they made their response on 17 March 2025.
  5. 5

    Represent the Health Board on the all-Wales bedrails task group supporting digitisation of the paper-based risk assessment.

    Stated by Cardiff & Vale University LHBStated plannedThe respondent said that this action was planned when they made their response on 17 March 2025.
  6. 6

    Provide fall-response action cards and out-of-hours Consultant Connect support for ward staff at St David’s Hospital.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.
  7. 7

    Provide ultra-low beds with integral rails across all general inpatient areas and require bedrail risk assessment within inpatient nursing assessments.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 17 March 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit falls guidance compliance and documentation through Tendable and report results through the nursing dashboard.

Verbatim wording from the response

“A digital version of the MFRA is part of the suite of risk assessments within the Welsh Nursing Care Record (WNCR), which is live across St David’s Hospital. This provides additional data on the completion of the MFRA, which can be used to inform specific areas of focus for falls training. The Health Board has also led a proposal to update the digital MFRA, making it easier for staff to complete and placing a greater focus on actions taken to reduce patients’ falls risks. Compliance with falls guidance and documentation of falls risks is audited via the Tendable platform and feeds into the Health Board’s nursing dashboard.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain the staff intranet site with falls action cards, training videos and related guidance.

Verbatim wording from the response

“The significant work undertaken over the last two years has contributed to an updated Health Board procedure for the prevention and management of adult inpatient falls, which is in the final stages of sign-off. We have also developed a staff intranet site containing a wealth of useful information, including electronic copies of the action cards and training videos.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a bedrails task and finish group to audit use and inform an updated bedrails procedure.

Verbatim wording from the response

“A multidisciplinary task and finish group is being established to undertake improvement work regarding bedrails, including auditing their use to inform an updated bedrails procedure. The Health Board will also be represented at the WNCR All-Wales bedrails risk assessment task and finish group, which is tasked with digitising the current paper-based assessment document. This will improve the data available on the use of the assessment and make it easier for nursing staff as it will be alongside other assessments within WNCR.”

Source location

Response from Cardiff and Vale University Health Board
Page 3 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete sign-off of the updated adult inpatient falls prevention and management procedure.

Verbatim wording from the response

“The significant work undertaken over the last two years has contributed to an updated Health Board procedure for the prevention and management of adult inpatient falls, which is in the final stages of sign-off. We have also developed a staff intranet site containing a wealth of useful information, including electronic copies of the action cards and training videos.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Represent the Health Board on the all-Wales bedrails task group supporting digitisation of the paper-based risk assessment.

Verbatim wording from the response

“A multidisciplinary task and finish group is being established to undertake improvement work regarding bedrails, including auditing their use to inform an updated bedrails procedure. The Health Board will also be represented at the WNCR All-Wales bedrails risk assessment task and finish group, which is tasked with digitising the current paper-based assessment document. This will improve the data available on the use of the assessment and make it easier for nursing staff as it will be alongside other assessments within WNCR.”

Source location

Response from Cardiff and Vale University Health Board
Page 3 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide fall-response action cards and out-of-hours Consultant Connect support for ward staff at St David’s Hospital.

Verbatim wording from the response

“Significant efforts have been made to ensure a prompt and effective response when a patient falls within our hospitals. This includes the introduction of action cards, which provide easy-to-follow steps and practical information, such as the location of equipment and relevant telephone numbers. At St David’s, we have implemented a new process allowing ward staff to contact the Emergency Unit Consultant or Senior Registrar for support and advice following a patient fall out of hours. This advice is provided via the Consultant Connect system, preventing unnecessary ambulance transfers and offering reassurance and guidance for nursing staff when the patient remains on the ward monitoring.”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ultra-low beds with integral rails across all general inpatient areas and require bedrail risk assessment within inpatient nursing assessments.

Verbatim wording from the response

“The Health Board has implemented ultra-low beds with integral rails across all general inpatient areas to enhance safety. Bedrail risk assessments are a mandatory part of nursing inpatient risk assessments and are discussed during falls training. It is reinforced during training that bedrail use requires individual assessment, reflecting”

Source location

Response from Cardiff and Vale University Health Board
Page 2 · response
Published 17 March 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026