PFD report

PETER MARTIN AARON FLEMING · Prevention of Future Deaths report

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Issued 14 Jul 2023•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
9

Raised in this report

Recipients
5

Named on the report

Responses found
5

Of 5 recipients

Stated actions
24

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised9

  1. Failure of medication-management processes to identify proposed carbamazepine treatment
  2. Lack of care-coordinators for seriously mentally ill patients
  3. Lack of GP resources for proactively checking collection of prescribed medication
    Part of recurring concern: Failure to provide timely clinical follow-up after medication prescribing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.18

  1. Action

    Fund Approved Mental Health Professional training for eligible NHS staff.

    Stated by Birmingham City CouncilStated plannedThe respondent said that this action was planned when they made their response on 18 July 2023.
  2. Action

    Train eight additional Approved Mental Health Professionals using Skills for Care funding.

    Stated by Birmingham City CouncilStated completedThe respondent said that this action was complete when they made their response on 18 July 2023.
  3. Action

    Use agency workers to maximise Approved Mental Health Professional service capacity.

    Stated by Birmingham City CouncilStated completedThe respondent said that this action was complete when they made their response on 18 July 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.10

  1. Position

    Proactive monitoring of whether patients collected prescribed medicines cannot be undertaken because pharmacies do not record collection and no such facility exists.

    Stated by Birmingham and Solihull Integrated Care SystemUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of medication-management processes to identify proposed carbamazepine treatment

Wider context from the report

“3. Carbamazepine management was proposed in 2012 to manage the deceased’s mental health however this was not picked up by his GP and was only noted by a BSMHFT consultant in August 2022. Therefore, the deceased went 10 years without this medication. BSMHFT could not explain at the inquest why this omission had not been identified sooner. BSMHFT’s RCA action plan does not have any action to avoid a repeat occurrence. My concern is this RCA indicates a problem with process and systems and further consideration is required to avoid a repeat occurrence. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of care-coordinators for seriously mentally ill patients

Wider context from the report

“1. There continues to be a chronic lack of resources to treat seriously mentally ill patients in Birmingham and Solihull. In the summer of 2022 Birmingham and Solihull Mental Health Trust (‘BSMHFT’) wanted to admit the deceased to an inpatient psychiatric unit, however, no bed was available, and he remained in the community. Shortly before his death, the deceased had been detained by the police under section 136 of the mental health act. There was no available ‘place of safety’ and he had to be taken to an emergency department. The police, BSMHFT, and hospital Drs agreed the deceased needed to be assessed under the mental health act, however Birmingham City Council could not provide an approved mental health practitioner (‘AMPH’) to attend in a 24-hour period. When the section 136 lapsed the deceased was discharged home after a review by a mental health nurse. At the time of his death the deceased was on BSMHFT’s waiting list for a care-coordinator. The lack of care-coordinators, mental health inpatient beds, ‘place of safety’, and AMHPs, presents a risk seriously mentally ill people are not receiving necessary treatment. The evidence is that these issues are a consequence of a chronic lack of resources at a local and national level. The Birmingham and Solihull coroners have been repeating identical concerns in Prevention of Future Death Reports for many years. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of GP resources for proactively checking collection of prescribed medication

Wider context from the report

“5. The deceased’s GP raised concerns that current resources do not allow GPs to pro-actively check patients are collecting prescribed medication due to excessive patient lists. My concern is that this is a consequence of lack of resources at a national level. ”

Is this part of a recurring concern?

Yes — Failure to provide timely clinical follow-up after medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in primary care organisations providing important patient updates to GPs

Wider context from the report

“4. The deceased’s GP raised concerns that different health organisations use different digital systems that do not communicate with each other. Further, GPs often do not get important patient updates from primary care organisations for many days or weeks. (See examples above: the GP did not pick up the carbamazepine prescription, and could not prescribe the medication in October 2022). My concern is communication between different health organisations is not as effective as it could be and important information is being missed, and consequently a material delay in treatment is occurring. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of approved mental health practitioners within 24 hours

Wider context from the report

“1. There continues to be a chronic lack of resources to treat seriously mentally ill patients in Birmingham and Solihull. In the summer of 2022 Birmingham and Solihull Mental Health Trust (‘BSMHFT’) wanted to admit the deceased to an inpatient psychiatric unit, however, no bed was available, and he remained in the community. Shortly before his death, the deceased had been detained by the police under section 136 of the mental health act. There was no available ‘place of safety’ and he had to be taken to an emergency department. The police, BSMHFT, and hospital Drs agreed the deceased needed to be assessed under the mental health act, however Birmingham City Council could not provide an approved mental health practitioner (‘AMPH’) to attend in a 24-hour period. When the section 136 lapsed the deceased was discharged home after a review by a mental health nurse. At the time of his death the deceased was on BSMHFT’s waiting list for a care-coordinator. The lack of care-coordinators, mental health inpatient beds, ‘place of safety’, and AMHPs, presents a risk seriously mentally ill people are not receiving necessary treatment. The evidence is that these issues are a consequence of a chronic lack of resources at a local and national level. The Birmingham and Solihull coroners have been repeating identical concerns in Prevention of Future Death Reports for many years. ”

Is this part of a recurring concern?

Yes — Failure to ensure timely and appropriate Mental Health Act assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of mental health places of safety

Wider context from the report

“1. There continues to be a chronic lack of resources to treat seriously mentally ill patients in Birmingham and Solihull. In the summer of 2022 Birmingham and Solihull Mental Health Trust (‘BSMHFT’) wanted to admit the deceased to an inpatient psychiatric unit, however, no bed was available, and he remained in the community. Shortly before his death, the deceased had been detained by the police under section 136 of the mental health act. There was no available ‘place of safety’ and he had to be taken to an emergency department. The police, BSMHFT, and hospital Drs agreed the deceased needed to be assessed under the mental health act, however Birmingham City Council could not provide an approved mental health practitioner (‘AMPH’) to attend in a 24-hour period. When the section 136 lapsed the deceased was discharged home after a review by a mental health nurse. At the time of his death the deceased was on BSMHFT’s waiting list for a care-coordinator. The lack of care-coordinators, mental health inpatient beds, ‘place of safety’, and AMHPs, presents a risk seriously mentally ill people are not receiving necessary treatment. The evidence is that these issues are a consequence of a chronic lack of resources at a local and national level. The Birmingham and Solihull coroners have been repeating identical concerns in Prevention of Future Death Reports for many years. ”

Is this part of a recurring concern?

Yes — Unsafe operation of Section 136 mental health assessment and detention procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of digital systems used by different health organisations to communicate

Wider context from the report

“4. The deceased’s GP raised concerns that different health organisations use different digital systems that do not communicate with each other. Further, GPs often do not get important patient updates from primary care organisations for many days or weeks. (See examples above: the GP did not pick up the carbamazepine prescription, and could not prescribe the medication in October 2022). My concern is communication between different health organisations is not as effective as it could be and important information is being missed, and consequently a material delay in treatment is occurring. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of mental health inpatient beds

Wider context from the report

“1. There continues to be a chronic lack of resources to treat seriously mentally ill patients in Birmingham and Solihull. In the summer of 2022 Birmingham and Solihull Mental Health Trust (‘BSMHFT’) wanted to admit the deceased to an inpatient psychiatric unit, however, no bed was available, and he remained in the community. Shortly before his death, the deceased had been detained by the police under section 136 of the mental health act. There was no available ‘place of safety’ and he had to be taken to an emergency department. The police, BSMHFT, and hospital Drs agreed the deceased needed to be assessed under the mental health act, however Birmingham City Council could not provide an approved mental health practitioner (‘AMPH’) to attend in a 24-hour period. When the section 136 lapsed the deceased was discharged home after a review by a mental health nurse. At the time of his death the deceased was on BSMHFT’s waiting list for a care-coordinator. The lack of care-coordinators, mental health inpatient beds, ‘place of safety’, and AMHPs, presents a risk seriously mentally ill people are not receiving necessary treatment. The evidence is that these issues are a consequence of a chronic lack of resources at a local and national level. The Birmingham and Solihull coroners have been repeating identical concerns in Prevention of Future Death Reports for many years. ”

Is this part of a recurring concern?

Yes — Insufficient psychiatric inpatient bed capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Ineffective communication between specialist mental health teams

Wider context from the report

“2. BSMHFT utilizes self-contained specialist teams. The deceased was treated by (a) crisis team/home treatment team, (b) community mental health team, and (b) psychiatric liaison team. The evidence demonstrated communication between the specialist teams was not effective and this caused delays. For example, the psychiatric liaison team nurse that reviewed the deceased updated the community mental health team. However, the GP could not prescribe the deceased’s medication in October 2022 because it had not been approved by the community mental health team consultant via an ESCA and the deceased went without his medication. The deceased’s GP had to contact the community mental health team directly notwithstanding the psychiatric liaison nurse’s involvement. The deceased cited this delay as making his mental health worse shortly before his death. My concern is communication between the specialist teams is not effective enough. BSMHFT’s RCA action plan is to seek assurance from the CCG/ICB that communication between the specialist teams is being strengthened. My concern is that this does not go far enough and there should be consideration of a formal process or policy. ”

Is this part of a recurring concern?

Yes — Unreliable communication within and between community mental-health teams.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fund Approved Mental Health Professional training for eligible NHS staff.

Verbatim wording from the response

“Birmingham City Council has the responsibility under the AMHP regulations to Approve and Authorise AMHPs who work for or on behalf of the Local Authority. Birmingham City Council, Birmingham and Solihull Mental Health Foundation Trust and Birmingham Women’s and Children’s Trust are currently consulting on a new Memorandum of Understanding which will mean that AMHPs employed directly by the NHS in Birmingham will all contribute to the AMHP rota increasing the capacity by a further 14 AMHPs available to cover AMHP duties on a monthly basis. This includes a commitment from Birmingham City Council to fund AMHP training for NHS staff who meet the criteria for the course.”

Source location

Response from Birmingham City Council
Page 4 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train eight additional Approved Mental Health Professionals using Skills for Care funding.

Verbatim wording from the response

“In 2022 we received funding from Skills For Care for an additional 10 AMHPs and we were successful in training 8 AMHPs in the first year – AMHP Training takes 2 years to complete with a period of supported practice following successful completion of the qualification. Birmingham City Council aims to train 5 AMHPs per year . Birmingham City Council has the responsibility under the AMHP regulations to Approve and Authorise AMHPs who work for or on behalf of the Local Authority. Birmingham City Council, Birmingham and Solihull Mental Health Foundation Trust and Birmingham Women’s and Children’s Trust are currently consulting on a new Memorandum of Understanding which will mean that AMHPs employed directly by the NHS in Birmingham will all contribute to the AMHP rota increasing the capacity by a further 14 AMHPs available to cover AMHP duties on a monthly basis.”

Source location

Response from Birmingham City Council
Page 4 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use agency workers to maximise Approved Mental Health Professional service capacity.

Verbatim wording from the response

“Birmingham City Council is actively seeking to recruit, retain and train Approved Mental Health Professionals and is maximising AMHP resources through use of Agency Workers and requiring all AMHPs to contribute to our AMHP service on a daily basis. We recognise the impartiality of the AMHP role and we reserve the right under s13 Mental Health Act 1983 to consider all requests for Mental Health Act Assessments and we encourage staff to look at alternatives to assessment where possible. BCC has seen an increase in requests for assessments which has risen by at least 20% this year suggesting that the acuity of people requiring formal admission under the Act has increased.”

Source location

Response from Birmingham City Council
Page 3 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit, retain and train additional Approved Mental Health Professionals.

Verbatim wording from the response

“Birmingham City Council is actively seeking to recruit, retain and train Approved Mental Health Professionals and is maximising AMHP resources through use of Agency Workers and requiring all AMHPs to contribute to our AMHP service on a daily basis. We recognise the impartiality of the AMHP role and we reserve the right under s13 Mental Health Act 1983 to consider all requests for Mental Health Act Assessments and we encourage staff to look at alternatives to assessment where possible. BCC has seen an increase in requests for assessments which has risen by at least 20% this year suggesting that the acuity of people requiring formal admission under the Act has increased.”

Source location

Response from Birmingham City Council
Page 3 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consult with partner organisations on a Memorandum of Understanding to expand the Approved Mental Health Professional rota.

Verbatim wording from the response

“Birmingham City Council has the responsibility under the AMHP regulations to Approve and Authorise AMHPs who work for or on behalf of the Local Authority. Birmingham City Council, Birmingham and Solihull Mental Health Foundation Trust and Birmingham Women’s and Children’s Trust are currently consulting on a new Memorandum of Understanding which will mean that AMHPs employed directly by the NHS in Birmingham will all contribute to the AMHP rota increasing the capacity by a further 14 AMHPs available to cover AMHP duties on a monthly basis. This includes a commitment from Birmingham City Council to fund AMHP training for NHS staff who meet the criteria for the course.”

Source location

Response from Birmingham City Council
Page 4 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all Approved Mental Health Professionals to contribute to the service daily.

Verbatim wording from the response

“Birmingham City Council is actively seeking to recruit, retain and train Approved Mental Health Professionals and is maximising AMHP resources through use of Agency Workers and requiring all AMHPs to contribute to our AMHP service on a daily basis. We recognise the impartiality of the AMHP role and we reserve the right under s13 Mental Health Act 1983 to consider all requests for Mental Health Act Assessments and we encourage staff to look at alternatives to assessment where possible. BCC has seen an increase in requests for assessments which has risen by at least 20% this year suggesting that the acuity of people requiring formal admission under the Act has increased.”

Source location

Response from Birmingham City Council
Page 3 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote and actively support Approved Mental Health Professional training through the dedicated AMHP Lead.

Verbatim wording from the response

“Within the regulation 28 report the Coroner recognises the chronic lack of resources including Care Coordinators, Mental health Inpatient beds and Approved Mental Health Professionals (AMHPs) at a local and national level. This is also recognised by the Chief Social Worker and their staff including ████████ who represents Mental Health Services at a National Level. As a Local Authority BCC is represented at the National AMHP Leads Network and we have a dedicated AMHP Lead who is promoting and actively supporting the training of AMHPs in Birmingham both within the Local Authority and with local NHS partners.”

Source location

Response from Birmingham City Council
Page 4 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with police to streamline the section 136 process for access to Places of Safety.

Verbatim wording from the response

“Whilst it is best practice that a service user presenting with a mental health concerns is taken to a mental health Place of Safety, this could not be achieved on the particular day in question as all the mental health Places of Safety within the Trust were taken. However, Mr Fleming was conveyed to the Accident & Emergency Department at Heartlands Hospital which is an appropriate Place of Safety and indeed there are a number of A&E departments across the Birmingham and Solihull area where their services can be taken too as Places of Safety. In terms of its own provision the Trust has three Places of Safety available across the organisation. The pressure on these facilities is multi-factorial. Work is ongoing in this area with the Police to streamline the s.136 process.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 1 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the Shared Care Platform to enable participating organisations to access clinical information and improve information exchange.

Verbatim wording from the response

“Following the introduction of the shared electronic system across Birmingham, Sandwell and Solihull areas through Your Care Connected some years ago, the Trust could access some clinical information from primary care services. However, in the last 12 months this has been enhanced, and is now known as the Shared Care Platform. This allows a number of different organisations to access different clinical information across the system, including investigation results, thus improving the exchange of clinical information and thus improving patient care.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 3 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Dialog Plus care-planning tool across the transition to the Community Mental Health Framework.

Verbatim wording from the response

“The use of a Dialog Plus Care Planning tool will be the foundational component of the framework to ensure the holistic identification of needs with allocation of the appropriate clinician within teams to support those needs to be met, to liaise with other professionals who need to input into care and to ensure the Action Plan is reviewed in a timely manner.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 2 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop interoperable shared care records to enable safe and secure information sharing across NHS and social care services.

Verbatim wording from the response

“In addition, NHS England is also undertaking a programme of work that will enable the safe and secure sharing of an individual’s health and care information as they move between different parts of the NHS and social care. A shared care record joins up”

Source location

Response from NHS England
Page 1 · response
Published 18 July 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate the Mental Health, Learning Disability and Autism Inpatient Quality Transformation Programme.

Verbatim wording from the response

“In 2022, NHS England also established a new Mental Health, Learning Disability and Autism Inpatient Quality Transformation Programme. The programme’s aim is to support cultural change and a reimagined model of care for the future across all NHS-funded mental health, learning disability and autism inpatient settings. It is underpinned by £36 million investment over three years and focuses on the following four themes:”

Source location

Response from NHS England
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve digital capability so relevant information is automatically added to GP patient records.

Verbatim wording from the response

“Current GP systems are designed to be interoperable before being allowed to be used for patient care and as such are accredited under the Digital Care Services Catalogue which requires suppliers to meet relevant standards, including interoperability with other systems, which is a pre-requisite of being included on the catalogue. This has enabled almost all GPs (99%) to have the digital capability to share and receive medical information from a variety of care providers within the NHS. This quick and efficient way of relaying and transmitting information between clinicians should address the sharing of important clinical information. The NHS is working to further improve this capability to enable information to be automatically added into the GP Patient record as appropriate.”

Source location

Response from NHS England
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase the national mental health workforce by more than 10,000 full-time equivalent staff compared with June 2022.

Verbatim wording from the response

“The responsibility for the staffing and operations of mental health services lies with the relevant trust, however, we do recognise the wider need to increase capacity in NHS mental health services. Nationally, the mental health workforce increased by over 10,000 full-time equivalent staff in June 2023 compared to June 2022, and our aim is to grow the mental health workforce by an additional 27,000 staff by March 2024, compared to 2018/19.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Integrate serious mental illness services and expand community mental health services through integrated care systems.

Verbatim wording from the response

“A concern was also raised regarding a lack of communication between different health organisations. We are working towards better integration of services though the role of integrated care systems. As part of this, we are integrating services for serious mental illness, expanding community mental health services to reduce reliance on inpatient treatment, so that”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest at least £2.3 billion annually by March 2024 to expand and transform mental health services.

Verbatim wording from the response

“In your report a concern was also raised regarding the lack of resources available at a national level which restricts patients from getting the mental health support that they require. We are investing at least £2.3 billion of additional funding a year by March 2024 to expand and transform mental health services in England so that two million more people can get the mental health support they need. We also provided a record investment of £15.9 billion in mental health across 2022/23, representing 27.7% more than in 2018/19.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide increased national mental health funding, including a record £15.9 billion investment in 2022/23.

Verbatim wording from the response

“In your report a concern was also raised regarding the lack of resources available at a national level which restricts patients from getting the mental health support that they require. We are investing at least £2.3 billion of additional funding a year by March 2024 to expand and transform mental health services in England so that two million more people can get the mental health support they need. We also provided a record investment of £15.9 billion in mental health across 2022/23, representing 27.7% more than in 2018/19.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Grow the mental health workforce by an additional 27,000 staff by March 2024 compared with 2018/19.

Verbatim wording from the response

“The responsibility for the staffing and operations of mental health services lies with the relevant trust, however, we do recognise the wider need to increase capacity in NHS mental health services. Nationally, the mental health workforce increased by over 10,000 full-time equivalent staff in June 2023 compared to June 2022, and our aim is to grow the mental health workforce by an additional 27,000 staff by March 2024, compared to 2018/19.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Proactive monitoring of whether patients collected prescribed medicines cannot be undertaken because pharmacies do not record collection and no such facility exists.

Verbatim wording from the response

“GPs do not, and are not contractually required to, monitor the collection status of medicines that they have prescribed. The national Electronic Prescription Service has a limited facility to allow a GP practice to determine whether an electronic prescription has been downloaded from the spine to an individual pharmacy. This is provided to allow a practice to check the status of a prescription in case of an enquiry by the patient – this eliminates the need for re-issues / reprints of prescriptions and is the purpose of the EPS function.”

Source location

Response from Birmingham and Solihull
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing arrangements result in attendance at almost all s136 assessment requests within the statutory timeframe.

Verbatim wording from the response

“Birmingham City Council regrets that Mr Fleming felt compelled to take his own life, however we cannot predict what the outcome of a Mental Health Act Assessment may have been if completed within the 24 hour timeframe allowed for this assessment. We attend almost 100% of s136 assessment requests within the timeframe and we would remind partners that Police can apply for an extension if they feel the risk necessitates this.”

Source location

Response from Birmingham City Council
Page 5 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The delay was not caused by insufficient AMHP staffing; sufficient AMHPs were on duty before the statutory deadline.

Verbatim wording from the response

“There was a delay in allocating the assessment to an AMHP as there were multiple calls between Heartlands Hospital and the dedicated Place of Safety Oleaster to determine whether Mr Fleming would be transferred.”

Source location

Response from Birmingham City Council
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Police can apply for an extension when they consider that the risk requires additional time.

Verbatim wording from the response

“Birmingham City Council regrets that Mr Fleming felt compelled to take his own life, however we cannot predict what the outcome of a Mental Health Act Assessment may have been if completed within the 24 hour timeframe allowed for this assessment. We attend almost 100% of s136 assessment requests within the timeframe and we would remind partners that Police can apply for an extension if they feel the risk necessitates this.”

Source location

Response from Birmingham City Council
Page 5 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carbamazepine does not require a shared care agreement; clinical correspondence is considered sufficient to communicate prescribing advice.

Verbatim wording from the response

“Carbamazepine is on the Birmingham and Solihull IMOC formulary as an AMBER medicine, meaning that once a specialist has advised initiation of this medicine, any prescriber can prescribe it. There is no requirement for a shared care agreement for carbamazepine and there has never been a template for one. Communication is evidenced via clinical correspondence.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 3 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust will not respond to concerns about GPs proactively checking medication collection, leaving the matter to others.

Verbatim wording from the response

“The Trust cannot respond to this point and will leave this to others to respond to. If a patient is open to BSMHFT, our staff will regularly speak to the patient about all aspects of their care, including medication.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 3 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Accredited interoperable GP systems and widespread digital capability should address the sharing of important clinical information.

Verbatim wording from the response

“Current GP systems are designed to be interoperable before being allowed to be used for patient care and as such are accredited under the Digital Care Services Catalogue which requires suppliers to meet relevant standards, including interoperability with other systems, which is a pre-requisite of being included on the catalogue. This has enabled almost all GPs (99%) to have the digital capability to share and receive medical information from a variety of care providers within the NHS. This quick and efficient way of relaying and transmitting information between clinicians should address the sharing of important clinical information. The NHS is working to further improve this capability to enable information to be automatically added into the GP Patient record as appropriate.”

Source location

Response from NHS England
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Many concerns, particularly those relating to the mental health trust, fall outside the respondent’s remit.

Verbatim wording from the response

“This letter responds to the concerns raised in your report relevant to NHS England. It is not within NHS England’s remit to respond to many of the concerns raised, particularly relating to Birmingham and Solihull Mental Health Trust (BSMHFT). NHS England has asked to be sighted on the responses from BSMHFT and Birmingham and Solihull Integrated Care Board (ICB) and will give due consideration to their responses.”

Source location

Response from NHS England
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Local areas are responsible for establishing policies, training, and processes supporting appropriate responses from mental health services.

Verbatim wording from the response

“A number of the concerns you have raised in this report relate to policies and training requirements at a local level. It is for these local areas to ensure they have the processes in place to support mental health services, so that people with suspected mental health problems receive the appropriate response at all times.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Relevant trusts are responsible for staffing and operating mental health services.

Verbatim wording from the response

“The responsibility for the staffing and operations of mental health services lies with the relevant trust, however, we do recognise the wider need to increase capacity in NHS mental health services. Nationally, the mental health workforce increased by over 10,000 full-time equivalent staff in June 2023 compared to June 2022, and our aim is to grow the mental health workforce by an additional 27,000 staff by March 2024, compared to 2018/19.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 18 July 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Combine patient-safety datasets, including incidents, safeguarding reviews, complaints, claims and investigation information, to identify themes and trends.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 18 July 2023.
  2. 2

    Formulate major quality-improvement workstreams addressing the most impactful areas for improvement.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 July 2023.
  3. 3

    Undertake a thematic review of the Trust’s Regulation 28 reports and associated learning exercise.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 18 July 2023.
  4. 4

    Review required changes to the CPA framework after completing Dialog Plus implementation, using NHS England guidance and learning from other organisations.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 July 2023.
  5. 5

    Discuss all received Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 18 July 2023.
  6. 6

    Publish a Major Conditions Strategy setting out integrated, whole-person care and addressing mental ill health.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 18 July 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Combine patient-safety datasets, including incidents, safeguarding reviews, complaints, claims and investigation information, to identify themes and trends.

Verbatim wording from the response

“This work will subsequently feed into an overarching piece of work the Trust has already commenced pulling a variety of patient safety data sources together including SIs, Safeguarding Reviews, Complaints, Legal Claims, CQC, and Local Investigation information. This rich dataset will be formed into themes, and a QI approach taken to addressing the bigger and most impactful areas of required improvement.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formulate major quality-improvement workstreams addressing the most impactful areas for improvement.

Verbatim wording from the response

“This work will subsequently feed into an overarching piece of work the Trust has already commenced pulling a variety of patient safety data sources together including SIs, Safeguarding Reviews, Complaints, Legal Claims, CQC, and Local Investigation information. This rich dataset will be formed into themes, and a QI approach taken to addressing the bigger and most impactful areas of required improvement.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a thematic review of the Trust’s Regulation 28 reports and associated learning exercise.

Verbatim wording from the response

“By way of a general update on the Trust’s management of PFDs going forward, the Associate Director of Nursing and Governance is currently undertaking a deep dive review of the last 2 years of Regulation 28 Reports. This will facilitate a detailed thematic review and learning exercise.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review required changes to the CPA framework after completing Dialog Plus implementation, using NHS England guidance and learning from other organisations.

Verbatim wording from the response

“From March 2023 to April 2024 the Trust is in a transition phase of implementing the new Dialog Plus Care planning tool. Once this is completed, the required/recommended changes to the CPA Framework, will be reviewed (with learning from other organisations as part of the process) in line with NHS England Guidance and implementation.”

Source location

Response from Birmingham and Solihull Mental Health Foundation Trust
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all received Prevention of Future Deaths reports through the Regulation 28 Working Group and share key learning across national and regional NHS services.

Verbatim wording from the response

“I would like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings”

Source location

Response from NHS England
Page 2 · response
Published 18 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a Major Conditions Strategy setting out integrated, whole-person care and addressing mental ill health.

Verbatim wording from the response

“people are supported to stay well in their communities. The Government announced in January that it would publish a Major Conditions Strategy, setting out a shift towards integrated, whole-person care. The Strategy will tackle the six conditions that contribute most to morbidity and mortality in England, including mental ill health. The Major Conditions Strategy: case for change and our strategic framework was published on 21 August.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 18 July 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
5/5

Data last updated 7 September 2026