PFD report

MARY MARGARET WHITLOCK · Prevention of Future Deaths report

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Issued 17 Dec 2024•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to provide safety-netting advice to care homes
    Part of recurring concern: Inadequate safety-netting advice for patients and carers
  2. Failure to prevent administration of morphine to patients with recorded opioid allergies
    Part of recurring concern: Unsafe medication administration
  3. Failure to review medication safety incidents and raise safeguards
    Part of recurring concern: Failure to reliably learn from medication incidents and implement safeguards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Monitor discharge-summary issuance through the 2025 trust-wide corporate audit programme and use findings to determine further action.

    Stated by Mid and South Essex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 19 December 2024.
  2. Action

    Provide weekday duty Matron cover and embed escalation routes for approving additional bank or agency staffing.

    Stated by Mid and South Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 19 December 2024.
  3. Action

    Remind nursing staff to verify discharge-summary completion before patients leave the department.

    Stated by Mid and South Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 19 December 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Trust disputes that Notley Ward currently remains understaffed, stating that all vacant Registered Nurse posts are filled.

    Stated by Mid and South Essex NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide safety-netting advice to care homes

Wider context from the report

“(3) No Discharge Summary or Safety Netting advice was provided by the Trust to the care home for a patient with dementia who was discharged from Accident & Emergency at night where she had undergone investigations for traumatic head injury ”

Is this part of a recurring concern?

Yes — Inadequate safety-netting advice for patients and carers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to prevent administration of morphine to patients with recorded opioid allergies

Wider context from the report

“(1) Morphine in the form of 5mg Oramorph and then 2.5mg Intravenous morphine was administered for a patient where the medication record noted allergy to Tramadol, Codeine and Buprenorphine. Naloxone was required to reverse the effect. Whilst this did not cause or contribute to this death this matter was not part of the Trust review, and no safeguards was raised. ”

Is this part of a recurring concern?

Yes — Unsafe medication administration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review medication safety incidents and raise safeguards

Wider context from the report

“(1) Morphine in the form of 5mg Oramorph and then 2.5mg Intravenous morphine was administered for a patient where the medication record noted allergy to Tramadol, Codeine and Buprenorphine. Naloxone was required to reverse the effect. Whilst this did not cause or contribute to this death this matter was not part of the Trust review, and no safeguards was raised. ”

Is this part of a recurring concern?

Yes — Failure to reliably learn from medication incidents and implement safeguards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide discharge summaries to care homes

Wider context from the report

“(3) No Discharge Summary or Safety Netting advice was provided by the Trust to the care home for a patient with dementia who was discharged from Accident & Emergency at night where she had undergone investigations for traumatic head injury ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Understaffing of Notley Ward

Wider context from the report

“(2) Evidence of clinical witnesses is that Notley Ward was (at the time of this death) and remains understaffed despite escalation within Trust ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor discharge-summary issuance through the 2025 trust-wide corporate audit programme and use findings to determine further action.

Verbatim wording from the response

“We plan to monitor our performance with issuing discharge summaries within our 2025 trust-wide corporate audit programme to assure ourselves with compliance and use the results to take action as appropriate.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide weekday duty Matron cover and embed escalation routes for approving additional bank or agency staffing.

Verbatim wording from the response

“We have a duty Matron on site weekdays until 20:00PM to manage any staffing concerns and we have embedded clear escalation processes to the Director and Deputy Director of Nursing who can approve requests to increase staffing by sourcing bank staff/ agency support.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind nursing staff to verify discharge-summary completion before patients leave the department.

Verbatim wording from the response

“Nursing colleagues have also been reminded to check that this has been completed prior to the patient leaving the department upon discharge.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete inpatient ward Funded Staff Rota reviews and adjust nursing establishments to acuity and safe nurse-to-patient ratios.

Verbatim wording from the response

“Funded Staff Rota (FSR) reviews are completed on every inpatient ward and our nursing establishments are altered to meet nursing acuity and safe nurse to patient ratios. The FSR’s are signed-off at Director of Nursing level.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the opioid analgesia incident with Emergency Department colleagues to inform future practice.

Verbatim wording from the response

“In retrospect, the clinicians consider that a smaller dose than 2.5mg, of 1mg increments of opiate would have been more appropriate given her noted allergies. Learning from this case has been shared with Emergency Department colleagues accordingly for future practise.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish learning from the case in the January 2025 all-staff patient safety bulletin, emphasising complete and accurate discharge summaries at discharge.

Verbatim wording from the response

“We have included the learning from Mrs Whitlock’s case within our all-staff patient safety bulletin for January 2025 emphasising the importance of a full and accurate discharge summary being completed at the point of discharge.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct daily site-wide staffing huddles and provide daily Matron oversight to identify staffing risks and arrange immediate redeployment or mitigation.

Verbatim wording from the response

“To ensure that safe staffing levels are maintained across all wards, we have implemented a daily staffing huddle which takes place at 08:15AM Monday-Friday. The huddle review the staffing position across the site and senior colleagues make immediate redeployment/mitigation plans as required. At the weekend, we have a daily duty Matron on site to complete the same function.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind Emergency Medicine clinicians to complete discharge summaries for every patient, including those discharged somewhere other than home.

Verbatim wording from the response

“Following Mrs Whitlock’s experience, all our Emergency Medicine clinicians have been reminded of the requirement to complete a discharge summary to all patients in every case. We have highlighted the importance of these being available to patients who are not being discharged to their own home.”

Source location

Response from Mid & South Essex NHS Trust
Page 3 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit to all vacant Registered Nurse posts on Notley Ward, bringing the ward to full establishment.

Verbatim wording from the response

“Our Deputy Director of Nursing for Broomfield Hospital has reviewed the staffing position on Notley Ward and confirmed that we have recruited to all vacant Registered Nurse posts, and the ward is at full establishment with no current nursing vacancies.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust disputes that Notley Ward currently remains understaffed, stating that all vacant Registered Nurse posts are filled.

Verbatim wording from the response

“Our Deputy Director of Nursing for Broomfield Hospital has reviewed the staffing position on Notley Ward and confirmed that we have recruited to all vacant Registered Nurse posts, and the ward is at full establishment with no current nursing vacancies.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Opioid analgesia was within acceptable clinical decision-making, so further review or safeguarding was not considered necessary.

Verbatim wording from the response

“The choice of analgesia was not included as a term of reference for our review as it was within an acceptable range of clinical decision making, and a safeguarding was not triggered or indicated for this event. The use of opioid analgesia was made on a balance of risk basis and the risks of allergy were carefully managed.”

Source location

Response from Mid & South Essex NHS Trust
Page 2 · response
Published 19 December 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026