PFD report

Caitlin Rachel Imber ("Caiti") · Prevention of Future Deaths report

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Issued 24 Oct 2025•North Wales (East and Central)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Delays in progressing referrals
    Part of recurring concern: Unreliable mental health referral pathways
  2. Failure to make additional enquiries to locate missing referral information
    Part of recurring concern: Unreliable mental health referral pathways
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Audit CAMHS practice to confirm the revised referral procedure is embedded.

    Stated by Betsi Cadwaladr University LHBStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2025.
  2. Action

    Change the CAMHS operating procedure to offer appointments when referral contact numbers are missing.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 5 November 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in progressing referrals

Wider context from the report

“On the 9th of May 2022, CAMHS received a referral from a community paediatrician dated the 19th of April 2022. This identified the need for support care and treatment to be provided to a traumatized, vulnerable child, however as the referral did not contain any contact numbers, the referral was closed without any additional enquiries being made to further the matter. A further referral was received on the 31st of May 2022 and was then accepted by CAMHS, representing a delay of 42 days from the original paediatrician’s referral to any action being taken. Whilst this was not contributory to Caiti’s death, I am concerned by the apparent lack of effort to locate missing information and progress a referral and I consider that if this situation continues to prevail, then there is a risk that future deaths could occur. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make additional enquiries to locate missing referral information

Wider context from the report

“On the 9th of May 2022, CAMHS received a referral from a community paediatrician dated the 19th of April 2022. This identified the need for support care and treatment to be provided to a traumatized, vulnerable child, however as the referral did not contain any contact numbers, the referral was closed without any additional enquiries being made to further the matter. A further referral was received on the 31st of May 2022 and was then accepted by CAMHS, representing a delay of 42 days from the original paediatrician’s referral to any action being taken. Whilst this was not contributory to Caiti’s death, I am concerned by the apparent lack of effort to locate missing information and progress a referral and I consider that if this situation continues to prevail, then there is a risk that future deaths could occur. ”

Is this part of a recurring concern?

Yes — Unreliable mental health referral pathways.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit CAMHS practice to confirm the revised referral procedure is embedded.

Verbatim wording from the response

“The service is also undertaking an audit to confirm the changes that have been made are embedded in practice.”

Source location

Response from Betsi Cadwaladr University Health Board
Page 1 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Change the CAMHS operating procedure to offer appointments when referral contact numbers are missing.

Verbatim wording from the response

“I can confirm that CAMHS have changed their standard operating procedure, and an appointment is now offered even where contact numbers are not provided. This change was made following completion of the investigation and ensures all referrals receive an appointment.”

Source location

Response from Betsi Cadwaladr University Health Board
Page 1 · response
Published 5 November 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Share PFD notices through the Reducing Avoidable Mortality Group to support learning across the Health Board.

    Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 5 November 2025.
  2. 2

    Share learning from the inquest through the Regional CAMHS Forum.

    Stated by Betsi Cadwaladr University LHBStated plannedThe respondent said that this action was planned when they made their response on 5 November 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share PFD notices through the Reducing Avoidable Mortality Group to support learning across the Health Board.

Verbatim wording from the response

“In addition, your notice has been shared through our Reducing Avoidable Mortality Group, chaired by the Associate Medical Director (Mortality) and attended by senior medical staff and clinicians from all our divisions. All PFD notices are shared through this group to support learning across the Health Board.”

Source location

Response from Betsi Cadwaladr University Health Board
Page 1 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the inquest through the Regional CAMHS Forum.

Verbatim wording from the response

“The learning from the inquest is planned to be shared via the Regional CAMHS Forum, supporting learning across our services.”

Source location

Response from Betsi Cadwaladr University Health Board
Page 1 · response
Published 5 November 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/2

Data last updated 7 September 2026