PFD report

EMILY DAISY SIMS · Prevention of Future Deaths report

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Issued 9 Oct 2019•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of provision of or access to specialist occupational therapy and physiotherapy advice
    Part of recurring concern: Unreliable physiotherapy provision for patients requiring care
  2. Lack of updating care plans with meetings and decisions about changing needs
    Part of recurring concern: Unreliable care-planning processes
  3. Lack of provision of appropriate equipment for changing needs
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Provide regular staff training, including annual moving-and-handling training, and monitor staff training completion.

    Stated by Amc (Penryn) LimitedStated completedThe respondent said that this action was complete when they made their response on 10 November 2019.
  2. Action

    Use the introduced care plan template to record multidisciplinary meeting outcomes and update plans in response to changing needs.

    Stated by Amc (Penryn) LimitedStated completedThe respondent said that this action was complete when they made their response on 10 November 2019.
  3. Action

    Include manual handling assessments in care plans to give staff safe-moving instructions for individuals.

    Stated by Amc (Penryn) LimitedStated completedThe respondent said that this action was complete when they made their response on 10 November 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.5

  1. Position

    Regularly scheduled and monitored training, supervision and manual-handling assessments are relied upon to ensure staff competence.

    Stated by Amc (Penryn) LimitedExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of provision of or access to specialist occupational therapy and physiotherapy advice

Wider context from the report

“4)    The lack of the provision, or access to, specialist advice from occupational therapists and physiotherapists to assist with measures to address changing needs ”

Is this part of a recurring concern?

Yes — Unreliable physiotherapy provision for patients requiring care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of updating care plans with meetings and decisions about changing needs

Wider context from the report

“2)    The lack of updating of care plans to include reference to multi-disciplinary meetings or care needs meetings and decisions taken to manage changing needs ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of provision of appropriate equipment for changing needs

Wider context from the report

“3)    The lack of the provision of appropriate equipment such as adjustable beds to address changing needs ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of updating care plans to reflect and manage changing needs

Wider context from the report

“1)    The lack of updating of care plans to reflect changing needs and how to manage changing needs ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of appropriate training in equipment use and moving and handling

Wider context from the report

“5)    The lack of appropriate training regarding the use of equipment and moving and handling ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide regular staff training, including annual moving-and-handling training, and monitor staff training completion.

Verbatim wording from the response

“5. The Lack of appropriate training regarding use of equipment and moving and handling. At the time of the incident I understand there was a lack of training. Training is scheduled regularly and monitored to ensure all staff members receive regular training. Supervision of all staff is carried out 6 times a year, where staff have opportunity to raise any concerns and discuss any additional training to support them. Our moving and handling training is carried out annually and all members of staff attend. Our new care plan includes a manual handling assessment which provides staff with details on moving individuals safely.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 2 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the introduced care plan template to record multidisciplinary meeting outcomes and update plans in response to changing needs.

Verbatim wording from the response

“2. Lack of updating of care plans to include reference to multi-disciplinary meetings or care needs meetings and decisions taken to manage changing needs. The previous template used for care planning did not include recording of multi-disciplinary meetings with professionals and actions required to allow for changes to be recorded in the care plan. A new care plan template has been introduced to include a more robust system for recording outcomes of meetings with professionals, this information is then reviewed and the care plan is amended and updated according to changes in need. During our last inspection in November 2018, we had some old format care plans that were in the process of being changed over, all care plans have now been changed over to the new format with regular reviewing in place.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include manual handling assessments in care plans to give staff safe-moving instructions for individuals.

Verbatim wording from the response

“5. The Lack of appropriate training regarding use of equipment and moving and handling. At the time of the incident I understand there was a lack of training. Training is scheduled regularly and monitored to ensure all staff members receive regular training. Supervision of all staff is carried out 6 times a year, where staff have opportunity to raise any concerns and discuss any additional training to support them. Our moving and handling training is carried out annually and all members of staff attend. Our new care plan includes a manual handling assessment which provides staff with details on moving individuals safely.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 2 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review care plans monthly and amend them to reflect permanent or temporary changes in residents’ needs.

Verbatim wording from the response

“1. Lack of updating of care plans to reflect changing needs and how to manage changing needs. As I understand care plans in place at the time of the incident were not updated or reviewed appropriately. Our current system consists of monthly review of care plans and amendments are made to reflect care needs and any changes necessary, permanent or temporary.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct staff supervision six times a year to identify concerns and additional training needs.

Verbatim wording from the response

“5. The Lack of appropriate training regarding use of equipment and moving and handling. At the time of the incident I understand there was a lack of training. Training is scheduled regularly and monitored to ensure all staff members receive regular training. Supervision of all staff is carried out 6 times a year, where staff have opportunity to raise any concerns and discuss any additional training to support them. Our moving and handling training is carried out annually and all members of staff attend. Our new care plan includes a manual handling assessment which provides staff with details on moving individuals safely.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 2 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly scheduled and monitored training, supervision and manual-handling assessments are relied upon to ensure staff competence.

Verbatim wording from the response

“5. The Lack of appropriate training regarding use of equipment and moving and handling. At the time of the incident I understand there was a lack of training. Training is scheduled regularly and monitored to ensure all staff members receive regular training. Supervision of all staff is carried out 6 times a year, where staff have opportunity to raise any concerns and discuss any additional training to support them. Our moving and handling training is carried out annually and all members of staff attend. Our new care plan includes a manual handling assessment which provides staff with details on moving individuals safely.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 2 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing referral relationships with occupational therapists, the community rehabilitation team, general practitioners and district nurses are relied upon for specialist advice.

Verbatim wording from the response

“4. Lack of provision or access to specialist advice from occupational therapists and physio therapists to assist with measures to address changing needs. The home has good working relationships with the community rehab Team and Occupational Therapist. We access referrals for specialist advice through the G.P practice and are very well supported by the district nursing team.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monthly care-plan reviews and amendments are relied upon to address changing care needs.

Verbatim wording from the response

“1. Lack of updating of care plans to reflect changing needs and how to manage changing needs. As I understand care plans in place at the time of the incident were not updated or reviewed appropriately. Our current system consists of monthly review of care plans and amendments are made to reflect care needs and any changes necessary, permanent or temporary.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Equipment needs are addressed through professional assessment and existing community rehabilitation and council loan arrangements.

Verbatim wording from the response

“3. Lack of provision of appropriate equipment such as adjustable beds to address changing needs. Any requirement for equipment is addressed through assessment by occupational therapists/physiotherapists, we have contact with the community rehabilitation team who will support and facilitate any provision for suitable equipment that is required to support individuals. Equipment is delivered to the home by Cornwall Council Loans Department. We currently have 2 individuals with hospital beds, we also have other equipment to support individuals needs including perch stools, pressure cushions, cot sides, grab rails and walking aids.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The new care-plan template and regular review process are relied upon to record multidisciplinary decisions and address changing needs.

Verbatim wording from the response

“2. Lack of updating of care plans to include reference to multi-disciplinary meetings or care needs meetings and decisions taken to manage changing needs. The previous template used for care planning did not include recording of multi-disciplinary meetings with professionals and actions required to allow for changes to be recorded in the care plan. A new care plan template has been introduced to include a more robust system for recording outcomes of meetings with professionals, this information is then reviewed and the care plan is amended and updated according to changes in need. During our last inspection in November 2018, we had some old format care plans that were in the process of being changed over, all care plans have now been changed over to the new format with regular reviewing in place.”

Source location

2019-0336-Response-by-Antron-Manor-Care-Home
Page 1 · response
Published 10 November 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026