PFD report

Imogen Alice NUNN · Prevention of Future Deaths report

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Issued 7 Oct 2025•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
4

Named on the report

Responses found
1

Of 4 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised5

  1. Failure to procure interpreting services through agencies specialising in British Sign Language
  2. Lack of availability of British Sign Language qualifications and training
  3. Failure to recruit and retain sufficient BSL-proficient clinicians
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Raise procurement and professional-status concerns with the BSL Advisory Board and request consideration of improvements with NRCPD.

    Stated by Office for Equality and OpportunityStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.
  2. Action

    Ask officials to consider changes enabling more people to study British Sign Language to interpreter qualification level, working with the BSL Advisory Board.

    Stated by Office for Equality and OpportunityStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.
  3. Action

    Introduce a GCSE in British Sign Language, with developed subject content and regulated assessment arrangements.

    Stated by Office for Equality and OpportunityStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Higher education institutions independently set curricula, limiting government authority to require BSL-specific courses or ring-fenced funding.

    Stated by Office for Equality and OpportunityOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to procure interpreting services through agencies specialising in British Sign Language

Wider context from the report

“1. Matter for the Cabinet Office (Equalities. The Disability Unit/BSL Advisory Board. Sponsoring the Procurement Act 2023. AND the Minister of State (Minister for Social Security and Disability) The Chief Executive of the NRCPD provided evidence that the Procurement Act offers NHS bodies and Integrated Care Boards (ICBs) the opportunity to collaborate with organisations like NRCPD to develop contracts that improve the delivery of BSL interpreting services. At present, contracts for interpreting services are often awarded to larger agencies, where BSL interpreting forms only a small part of broader contracts primarily focused on spoken languages, rather than being handled by agencies specialising in BSL. Evidence also highlighted the absence of statutory regulation for BSL interpreters. The NRCPD Chief Executive emphasised that establishing a statutory regulator would help professionalise and elevate the status of BSL interpreters, which in turn would promote the role and increase the number of specialists available to support deaf mental health patients. Since the Cabinet Office holds responsibility for disabilities, I raise these concerns regarding the national shortage of BSL interpreters and the lack of regulation in this area. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of availability of British Sign Language qualifications and training

Wider context from the report

“3. Matter for the Department of Education. Evidence was heard that the lack of BSL interpreters was in part due to the lack of availability of BSL qualifications and training. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recruit and retain sufficient BSL-proficient clinicians

Wider context from the report

“2. Department of Health and Social Care Evidence indicates that clinicians who are fluent in British Sign Language (BSL) provide a significantly better experience for deaf patients compared to non-BSL - speaking clinicians relying solely on interpreters. The NHS England response to the earlier Prevention of Future Deaths (PFD) report outlined the role of Integrated Care Boards (ICBs) in commissioning interpreting services for NHS Trusts. However, there is a clear shortage of BSL-proficient clinicians, and insufficient efforts are being made to recruit and retain these professionals. This gap is failing to meet the needs of deaf individuals. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of statutory regulation for British Sign Language interpreters

Wider context from the report

“1. Matter for the Cabinet Office (Equalities. The Disability Unit/BSL Advisory Board. Sponsoring the Procurement Act 2023. AND the Minister of State (Minister for Social Security and Disability) The Chief Executive of the NRCPD provided evidence that the Procurement Act offers NHS bodies and Integrated Care Boards (ICBs) the opportunity to collaborate with organisations like NRCPD to develop contracts that improve the delivery of BSL interpreting services. At present, contracts for interpreting services are often awarded to larger agencies, where BSL interpreting forms only a small part of broader contracts primarily focused on spoken languages, rather than being handled by agencies specialising in BSL. Evidence also highlighted the absence of statutory regulation for BSL interpreters. The NRCPD Chief Executive emphasised that establishing a statutory regulator would help professionalise and elevate the status of BSL interpreters, which in turn would promote the role and increase the number of specialists available to support deaf mental health patients. Since the Cabinet Office holds responsibility for disabilities, I raise these concerns regarding the national shortage of BSL interpreters and the lack of regulation in this area. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of British Sign Language interpreters available to support deaf mental health patients

Wider context from the report

“It was issued before the Inquest had concluded as it had already become apparent that there was a real lack of British Sign Language Interpreters (BSLs) able to help support Deaf patients in the community who were being treated with mental health difficulties. This was putting this cohort of individuals at risk. The overall lack of British Sign Language Interpreters was also evidenced directly by the Court in that this Inquest has had to be delayed/adjourned for two months due to there being no available Interpreters to interpreter for two deaf/mute witnesses over the two week period of the Inquest. ”

Is this part of a recurring concern?

Yes — Unreliable and delayed access to interpreters for safety-critical communication.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise procurement and professional-status concerns with the BSL Advisory Board and request consideration of improvements with NRCPD.

Verbatim wording from the response

“That said, I acknowledge the concerns raised by NRCPD regarding procurement practices and the status of the profession and recognise the need to encourage more professionals into the industry, and I will be raising these issues with the BSL Advisory Board and asking them to work with NRCPD to consider ways in which improvements can be made.”

Source location

Response from Department for Education
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ask officials to consider changes enabling more people to study British Sign Language to interpreter qualification level, working with the BSL Advisory Board.

Verbatim wording from the response

“I will ask officials in the DfE to consider the issues raised above and to work with the BSL Advisory Board to consider the changes required to enable more individuals to study BSL to a level sufficient to become a BSL Interpreter.”

Source location

Response from Department for Education
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a GCSE in British Sign Language, with developed subject content and regulated assessment arrangements.

Verbatim wording from the response

“The DfE is introducing a GCSE in BSL. As well as learning how to sign effectively, the GCSE will give students an understanding of the history of sign language in the UK. Together, this content should give pupils a broad understanding and appreciation of the language. We hope that the development of this unique qualification creates an important step towards not only fostering greater recognition of BSL as a language, but also encouraging more students to consider developing their skills in this language at a higher level in the future. We are committed to developing a qualification that benefits both students and the wider deaf community.”

Source location

Response from Department for Education
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Higher education institutions independently set curricula, limiting government authority to require BSL-specific courses or ring-fenced funding.

Verbatim wording from the response

“Given that BSL interpretation qualifications are a higher-level qualification, it must be noted that Higher Education (HE) is different to the other areas of funding. The Higher Education Sector is autonomous and independent of government and sets its own curricula as part of a demand led market.”

Source location

Response from Department for Education
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Government prefers self-regulation, and the existing NRCPD model already sets qualifications, standards and continuing professional development requirements.

Verbatim wording from the response

“With regards to industry regulation, the UK Government’s preference is for industries to self-regulate, in order to promote economic growth, innovation, and competitiveness by reducing the administrative burden on businesses. This is currently the case for BSL interpreters, where the NRCPD mandates qualifications, standards and continuing professional development for those included on their accredited persons list. For most professions, there is no evidence to suggest that mandated industry regulation would increase the numbers of professionals entering that profession and/or elevate the status of that profession beyond what a non-statutory model of regulation already does.”

Source location

Response from Department for Education
Page 4 · response
Published 9 October 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Continue working with ministerial colleagues, the BSL Advisory Board, Deaf people and representative organisations to make tangible improvements for the Deaf community.

    Stated by Office for Equality and OpportunityStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue working with ministerial colleagues, the BSL Advisory Board, Deaf people and representative organisations to make tangible improvements for the Deaf community.

Verbatim wording from the response

“I want to thank you for bringing your concerns to my attention and I hope this response addresses them. I will continue to work alongside my Ministerial colleagues, the BSL Advisory Board, Deaf people and their representative organisations, to continue to make tangible improvements for the Deaf community. I am confident that we can take steps towards improving the services provided to those most in need.”

Source location

Response from Department for Education
Page 4 · response
Published 9 October 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026