PFD report

Peter Michael HARTE · Prevention of Future Deaths report

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Issued 24 Aug 2021•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure to ensure that skin inspection observations are correctly and adequately recorded
    Part of recurring concern: Failure to reliably conduct and record skin inspections
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Provide all staff with feedback and support to follow body-mapping and care processes.

    Stated by Bromford lane care centreStated completedThe respondent said that this action was complete when they made their response on 26 August 2021.
  2. Action

    Commission and complete an external audit of body-map accuracy and timeliness.

    Stated by Bromford lane care centreStated completedThe respondent said that this action was complete when they made their response on 26 August 2021.
  3. Action

    Provide staff with suitable training, ongoing supervision and support as required.

    Stated by Bromford lane care centreStated in progressThe respondent said that this action was in progress when they made their response on 26 August 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Staff could not complete some body maps or provide further personal care because severe agitation and aggression prevented safe, effective interventions.

    Stated by Bromford lane care centreUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure that skin inspection observations are correctly and adequately recorded

Wider context from the report

“1. The evidence of ████████ suggested that proper skin inspections and skin monitoring were not carried out between 14th to 18th March 2021 as, had they been carried out, they would have been documented and recorded in detailed body maps. 2. The evidence of ████████ suggests that skin inspections were carried out but were not recorded. It was admitted by ████████ in evidence that there was a failure to keep proper and adequate records by staff. 3. At inquest I found that, on the balance of probabilities, inspections were carried out but observations were not recorded and records were not kept. 4. It was unclear whether this was a "one-off" incident or whether it reflected a systemic issue. On reflection, the fact that records were not taken or kept over a period of four consecutive days (as opposed to one isolated day), is indicative of a systemic issue that staff are not ensuring that their observations are correctly and adequately recorded. 5. It is clear that a failure to ensure that there is a correctly working system of record taking poses a risk of future deaths occurring, especially in the context of extremely frail and vulnerable adults/residents who in a position of dependency by virtue of their frailty or vulnerability. ”

Is this part of a recurring concern?

Yes — Failure to reliably conduct and record skin inspections.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide all staff with feedback and support to follow body-mapping and care processes.

Verbatim wording from the response

“process. Documentation needs to be put in place. After coroner’s court I sat back and reflected on what was said and discussed with staff who had nursed peter, they felt they had provided good care to peter but found it very difficult to provide personnel care due to his behaviours. So throughout the days they ensured he received care in his best interest his personnel care, eating drinking and incontinent needs, which took many attempts on every occasion but our staff continued to ensure his well being and keep his dignity. Staff fully understand the importance of body maps and why we do them, but due to the difficult circumstance with peters challenging behaviour staff felt they couldn’t do anymore for peter than they already had.”

Source location

2021-0283-Response-from-Bromford-Lane-Care-Centre_Published
Page 2 · response
Published 26 August 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission and complete an external audit of body-map accuracy and timeliness.

Verbatim wording from the response

“Following this review, we have had an external auditor come and audit our body maps to ensure that they are being completed accurately for all service users. This identified that we are completing body maps in a timely manner and that staff are aware of the importance of skin integrity, how to check for concerns and how to report any concerns to the relevant staff member.”

Source location

2021-0283-Response-from-Bromford-Lane-Care-Centre_Published
Page 2 · response
Published 26 August 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide staff with suitable training, ongoing supervision and support as required.

Verbatim wording from the response

“We will of course continue to monitor the service quality and identify areas of improvement required and ensure that the staff are offered suitable training and ongoing supervision and support as required.”

Source location

2021-0283-Response-from-Bromford-Lane-Care-Centre_Published
Page 2 · response
Published 26 August 2021

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Staff could not complete some body maps or provide further personal care because severe agitation and aggression prevented safe, effective interventions.

Verbatim wording from the response

“The staff who was looking after the peter on the days in question have explained that the peter was distressed, and they had done everything they could to reduce his distress and both nursing and care staff had tried to complete body maps however had been unsuccessful for some of the pre-existing wounds. However, the body maps for the 16/3/2021 18/3/21 had been completed where possible by the staff on the 15/3/21 and 17/3/2021 peter was non-compliant all day when staff approached peter, he bit punched and slapped them. so interventions were limited due to peters agitation but observations still took place. In the evidence pack provided to the coroner ABC charts was in place on both these days as peter was uncompliant with personnel care on both days. All staff have been spoken to and have received feedback and support to follow”

Source location

2021-0283-Response-from-Bromford-Lane-Care-Centre_Published
Page 1 · response
Published 26 August 2021

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Continue monitoring service quality and identify areas requiring improvement.

    Stated by Bromford lane care centreStated in progressThe respondent said that this action was in progress when they made their response on 26 August 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring service quality and identify areas requiring improvement.

Verbatim wording from the response

“We will of course continue to monitor the service quality and identify areas of improvement required and ensure that the staff are offered suitable training and ongoing supervision and support as required.”

Source location

2021-0283-Response-from-Bromford-Lane-Care-Centre_Published
Page 2 · response
Published 26 August 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026