PFD report

Callum Oliver SMITH · Prevention of Future Deaths report

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Issued 7 Jun 2017•Avon

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure of healthcare/mental healthcare staff to apply the lower ACCT threshold distinctly from clinical suicide and self-harm risk assessment
    Part of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable ACCT suicide and self-harm prevention processesPart of recurring concern: Unreliable assessment of suicide and self-harm risk
  2. Inadequate training of healthcare/mental healthcare staff on the ACCT process
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Incorporate an ACCT overview into the induction process for new staff, including documented acknowledgement of understanding.

    Stated by Inspire Better HealthStated plannedThe respondent said that this action was planned when they made their response on 9 August 2017.
  2. Action

    Reinforce SASH requirements through monthly team meetings using bite-sized ACCT-opening scenarios and discussion.

    Stated by Inspire Better HealthStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.
  3. Action

    Deliver the rolling SASH programme, mandate existing healthcare staff attendance, and provide new starters with training within six months.

    Stated by Inspire Better HealthStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of healthcare/mental healthcare staff to apply the lower ACCT threshold distinctly from clinical suicide and self-harm risk assessment

Wider context from the report

“1. At the conclusion of the inquest I expressed my concern in relation to assessing risk of suicide and self-harm and how from the evidence heard it appeared that there was a possible conflict between how healthcare/mental healthcare staff assess risk in this area and the requirements of the ACCT policy for all staff working with prisoners to follow the requirements of PSI 64/2011. 2. There was evidence that healthcare/mental healthcare staff needed to be reminded of the lower threshold for opening an ACCT and that this is fundamentally different to the way that they carry out an assessment and/or risk assessment of a patients risk of suicide or self harm for medical/mental health care and treatment as per PSI 64/2011. 3. I was concerned that staff who apparently had been trained did not appear to consider that they had when giving evidence and therefore I would ask that this is reviewed to ensure that healthcare/mental healthcare staff receive detailed training on the ACCT process as it is clear an important and recognized policy in preventing a risk of self-harm or suicide. 4. I indicated that I would ensure that this report was copied to the prison as they would need to be aware of this, as it is often they who provide the ACCT training for healthcare/mental healthcare staff. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes; Unreliable assessment of suicide and self-harm risk.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate training of healthcare/mental healthcare staff on the ACCT process

Wider context from the report

“1. At the conclusion of the inquest I expressed my concern in relation to assessing risk of suicide and self-harm and how from the evidence heard it appeared that there was a possible conflict between how healthcare/mental healthcare staff assess risk in this area and the requirements of the ACCT policy for all staff working with prisoners to follow the requirements of PSI 64/2011. 2. There was evidence that healthcare/mental healthcare staff needed to be reminded of the lower threshold for opening an ACCT and that this is fundamentally different to the way that they carry out an assessment and/or risk assessment of a patients risk of suicide or self harm for medical/mental health care and treatment as per PSI 64/2011. 3. I was concerned that staff who apparently had been trained did not appear to consider that they had when giving evidence and therefore I would ask that this is reviewed to ensure that healthcare/mental healthcare staff receive detailed training on the ACCT process as it is clear an important and recognized policy in preventing a risk of self-harm or suicide. 4. I indicated that I would ensure that this report was copied to the prison as they would need to be aware of this, as it is often they who provide the ACCT training for healthcare/mental healthcare staff. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate an ACCT overview into the induction process for new staff, including documented acknowledgement of understanding.

Verbatim wording from the response

“ACCT overview to be incorporated into new staff induction process.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 2 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce SASH requirements through monthly team meetings using bite-sized ACCT-opening scenarios and discussion.

Verbatim wording from the response

“SASH training requirements to be at reinforced monthly team meetings.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 2 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the rolling SASH programme, mandate existing healthcare staff attendance, and provide new starters with training within six months.

Verbatim wording from the response

“All healthcare staff will therefore revisit the PSI through Suicide and Self Harm (SASH) training and local training/meetings.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 1 · response
Published 9 August 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Require staff to complete a clinical incident form when prison staff resist attempts to open an ACCT document.

    Stated by Inspire Better HealthStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.
  2. 2

    Place ACCT process flowcharts and reminder documents in all healthcare delivery and care areas.

    Stated by Inspire Better HealthStated plannedThe respondent said that this action was planned when they made their response on 9 August 2017.
  3. 3

    Develop and maintain a training matrix recording received training and making implementation assurance available to the Head of Prison Health Services.

    Stated by Inspire Better HealthStated plannedThe respondent said that this action was planned when they made their response on 9 August 2017.
  4. 4

    Assess the prison-delivered Five Minute Interventions course for suitability for healthcare staff.

    Stated by Inspire Better HealthStated plannedThe respondent said that this action was planned when they made their response on 9 August 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require staff to complete a clinical incident form when prison staff resist attempts to open an ACCT document.

Verbatim wording from the response

“Staff will complete clinical incident form if any resistance shown by prison staff when attempting to open an ACCT document.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Place ACCT process flowcharts and reminder documents in all healthcare delivery and care areas.

Verbatim wording from the response

“ACCT process flowcharts to be placed in all healthcare delivery rooms to serve as a reminder ‘orange’ documents to be available in all healthcare areas.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 2 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and maintain a training matrix recording received training and making implementation assurance available to the Head of Prison Health Services.

Verbatim wording from the response

“InspeBetterHealth staff training matrix to be developed which will enable an accurate record of training received to be collated and maintained.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 2 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess the prison-delivered Five Minute Interventions course for suitability for healthcare staff.

Verbatim wording from the response

““Five minute interventions” training course delivered by the prison to be assessed for suitability for healthcare staff and if appropriate, all staff receive the training.”

Source location

2017-0185-Response-by-Prison-Health-Services
Page 3 · response
Published 9 August 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026