PFD report

Nicola RAYNER · Prevention of Future Deaths report

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Issued 7 Mar 2024•Suffolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Insufficient bed capacity for informal mental health inpatient admissions
    Part of recurring concern: Failure to provide timely hospital admissionPart of recurring concern: Insufficient psychiatric inpatient bed capacity
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Invest more than £400 million to replace mental health dormitories with ensuite bedrooms, with more than 600 beds already replaced across 34 sites.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient bed capacity for informal mental health inpatient admissions

Wider context from the report

“Had an informal Mental Health bed been available on the 6th June 2023, and Nicola had been admitted as both she and her psychiatrist had wished, her death would not have occurred. I am therefore concerned in relation to the overall bed capacity for those patients like Nicola seeking informal inpatient admission. Nicola’s case is not an isolated one. Evidence was heard from the Norfolk and Suffolk Foundation Trust, that on the day of the inquest itself (23rd February 2024), the availability of bed provision for informal Mental Health patients had failed to improve at all. The court heard that on the 23rd February 2024, the Operational Pressure Escalation Level was at its highest level (Four Black) and that at time of Nicola’s inquest, in Suffolk alone, there were 20 patients on a list waiting for an informal inpatient Mental Health bed. The court heard, that just as on the 6th June 2023, there were no other available informal Mental Health beds anywhere else in the country. The facts of Nicola’s case mirror those of another tragic Suffolk case, for which I produced a Prevention of Future Death Report in October 2020. I am therefore concerned, that any measures that may have been taken in the intervening period since October 2020, have neither adequately, or effectively, addressed this clear and continuing local and national risk of future deaths occurring. ”

Is this part of a recurring concern?

Yes — Failure to provide timely hospital admission; Insufficient psychiatric inpatient bed capacity.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest more than £400 million to replace mental health dormitories with ensuite bedrooms, with more than 600 beds already replaced across 34 sites.

Verbatim wording from the response

“The strategy is supported by a wide-range of activity the government is funding and that will support people’s mental health. Between 2018/19 and 2023/24, NHS spending on mental health has increased by £4.7bn (in cash terms). This is significantly above the £3.4bn cash terms growth ambition set out at the time of the Long Term Plan. As part of our plans to improve mental health facilities, we are investing over £400 million to eradicate dormitories and give patients the privacy of their own ensuite bedroom - over 600 beds have already been replaced across 34 sites (out of a total of around 1,400 beds across 50 sites).”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 14 March 2024

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue meeting campaigners, stakeholders, the Trust and delivery partners to discuss the improvement plan, mortality recording and understanding reported deaths.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 14 March 2024.
  2. 2

    Establish a five-year suicide prevention strategy for England setting out national ambitions and more than 100 prevention actions.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 14 March 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    A public inquiry is not considered appropriate in all circumstances because existing patient-safety learning and NHS oversight mechanisms are available.

    Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue meeting campaigners, stakeholders, the Trust and delivery partners to discuss the improvement plan, mortality recording and understanding reported deaths.

Verbatim wording from the response

“The Department is also committed to ensuring that significant progress is being made in Norfolk and Suffolk to ensure that mental health services are of the high standard that patients and their families should rightly expect. This is why I met and will continue to meet with a range of campaigners, local stakeholders, the Trust and delivery partners to discuss progress on the Trust’s improvement plan, improvements in mortality recording, and how we can better understand the number of deaths, as set out in the Grant Thornton report.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 14 March 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a five-year suicide prevention strategy for England setting out national ambitions and more than 100 prevention actions.

Verbatim wording from the response

“I would like to assure you that we take these concerns very seriously. The Government remains concerned about the prevalence of suicide. The Government’s new suicide prevention strategy for England is a five-year strategy which sets out the Government’s ambition for suicide prevention, together with over 100 actions that we think will deliver this. It is a multi-sector and cross-government suicide strategy, with actions from a wide range of organisations that will be delivered over the next few years.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 14 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A public inquiry is not considered appropriate in all circumstances because existing patient-safety learning and NHS oversight mechanisms are available.

Verbatim wording from the response

“It is critically important that we learn from patient safety incidents, so that the NHS can improve the quality and safety of the services it delivers. An inquiry is only one, but it is not appropriate in all circumstances. There are a range of mechanisms that the government can deploy to achieve this learning. The Trust is in the national Recovery Support Programme, which means it is subject to the highest degree of national oversight in segment 4 of the NHS Oversight Framework. NHS England is providing the Trust with focused and integrated support, with a full-time improvement director in place, and representation in the trust’s governance meetings so it has full visibility of the latest data on the improvements needed. It will work closely with the trust and stakeholders to ensure that the recent progress made continues and is built on.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 14 March 2024

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026