PFD report

Rasikaben Lallubhai CHAUHAN · Prevention of Future Deaths report

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Issued 14 Jun 2017•Northamptonshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised1

  1. Lack of clarity about awareness-raising regarding the specific risk with relevant community and religious organisations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Link with the Indian Hindu Welfare Organisation to deliver home fire-safety talks.

    Stated by Northamptonshire Fire and Rescue ServiceStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.
  2. Action

    Attend the Police and Fire Headquarters meeting to ensure safety messages reach all communities and discuss future prevention work.

    Stated by Northamptonshire Fire and Rescue ServiceStated plannedThe respondent said that this action was planned when they made their response on 9 August 2017.
  3. Action

    Continue joint police and fire safety talks at Dosti yo meetings in Nazarana.

    Stated by Northamptonshire Fire and Rescue ServiceStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing local and national mechanisms sufficiently share risk information and incorporate learning into prevention strategies and action plans.

    Stated by Northamptonshire Fire and Rescue ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clarity about awareness-raising regarding the specific risk with relevant community and religious organisations

Wider context from the report

“1) It is not clear if any awareness about this specific risk has been raised at a local or national level, with relevant community and religious organisations. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Link with the Indian Hindu Welfare Organisation to deliver home fire-safety talks.

Verbatim wording from the response

“We have linked in with The Indian Hindu Welfare Organisation to deliver home fire safety talks and they have agreed to advertise fire safety messages in their quarterly newsletters. The Independent Advisory Group for Wellingborough and East Northants has agreed to assist us with engaging with the Indian community with fire safety education.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Attend the Police and Fire Headquarters meeting to ensure safety messages reach all communities and discuss future prevention work.

Verbatim wording from the response

“Police Community Engagement Officers send out quarterly Safety Newsletters to 900 Community Leaders across the county which will include fire safety messages. These leaders have been invited to attend a meeting at Police and Fire Headquarters at Wootton Hall on 19 October 2017.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue joint police and fire safety talks at Dosti yo meetings in Nazarana.

Verbatim wording from the response

“As part of our prevention strategy going forward we contacted Dosti yo who run a weekly group at Nazarana. Joint safety talks from the police and fire are now taking place at these meetings. ████████ who runs Dosti yo group also oversees the Zingali group which has a group for women and men each consisting of 30 predominantly retired members from the Hindi and Sikh community and visits are also planned for them.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a joint fire-safety talk to a Hindu and Sikh women’s community group with police community engagement officers.

Verbatim wording from the response

“On 30 June 2017 a joint safety talk to a Hindu / Sikh Women’s Community Group was given with Police Community Engagement Officers also in attendance.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote the national Diwali candle-safety campaign, focusing on keeping clothing away from vases and flames.

Verbatim wording from the response

“The risk around the use of candles in the home and the cultural aspects associated with this are well known across the whole fire and rescue sector and targeted safety advice features in nationally driven campaigns supported by local action plans. The national FireKiller Candle Safety Campaign will take place specifically during the week of the 5 day Diwali celebrations in October (16th-22nd) and we will be fully promoting that campaign focusing on keeping clothing (including Saris and scarves) from vases and other flames. I include for your information, the following link to the campaign calendar http://www.cfoa.org.uk/12029. This is just one example of a wide range of targeted safety campaigns led by the Prevention and Protection Committee within the NFCC which feature in local delivery plans providing fire, water and road safety advice to communities within Northamptonshire.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 1 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan safety-talk visits for the Zingali groups serving predominantly retired Hindu and Sikh community members.

Verbatim wording from the response

“As part of our prevention strategy going forward we contacted Dosti yo who run a weekly group at Nazarana. Joint safety talks from the police and fire are now taking place at these meetings. ████████ who runs Dosti yo group also oversees the Zingali group which has a group for women and men each consisting of 30 predominantly retired members from the Hindi and Sikh community and visits are also planned for them.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing local and national mechanisms sufficiently share risk information and incorporate learning into prevention strategies and action plans.

Verbatim wording from the response

“I do hope that the information within our response to your Regulation 28 Report provides you with an assurance that NFRS has not only responded appropriately to this very serious fire incident but that there are suitable and sufficient mechanisms in place at a local and national level to ensure that risk information is shared effectively and that Northamptonshire Fire and Rescue Service will continue to feed any learning outcomes into prevention strategies and action plans in order to help prevent incidents occurring.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 4 · response
Published 9 August 2017

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Complete home fire-safety checks for residents of Nazarana and Ghirana Nivas following the resident safety talk.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.
  2. 2

    Continue feeding learning outcomes into prevention strategies and action plans.

    Stated by Northamptonshire Fire and Rescue ServiceStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2017.
  3. 3

    Carry out follow-up home fire-safety checks at Nazarana with the Scheme Manager to assess residents’ continued compliance with safety advice.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.
  4. 4

    Share learning from the incident at the East and West Midlands Prevention Managers meeting.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.
  5. 5

    Share the incident’s risks and circumstances with UK fire and rescue services through the NFCC community tool.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.
  6. 6

    Deliver a joint fire-safety talk to Nazarana and Ghirana Nivas residents covering evacuation, stay-put procedures, candles, clothing fires, shrines, cooking and electrical safety.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.
  7. 7

    Produce, translate and display clothing-fire safety posters and distribute fire-safety booklets in Gujarati, Bengali and English.

    Stated by Northamptonshire Fire and Rescue ServiceStated completedThe respondent said that this action was complete when they made their response on 9 August 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete home fire-safety checks for residents of Nazarana and Ghirana Nivas following the resident safety talk.

Verbatim wording from the response

“• All residents agreed to home fire safety checks and crews delivered them. ████████ ████████ to do monthly checks and remind residents of safety advice.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue feeding learning outcomes into prevention strategies and action plans.

Verbatim wording from the response

“I do hope that the information within our response to your Regulation 28 Report provides you with an assurance that NFRS has not only responded appropriately to this very serious fire incident but that there are suitable and sufficient mechanisms in place at a local and national level to ensure that risk information is shared effectively and that Northamptonshire Fire and Rescue Service will continue to feed any learning outcomes into prevention strategies and action plans in order to help prevent incidents occurring.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 4 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out follow-up home fire-safety checks at Nazarana with the Scheme Manager to assess residents’ continued compliance with safety advice.

Verbatim wording from the response

“On 29 June 2017, six months after the incident, home fire safety checks were carried out at Nazarana, together with the Scheme Manager to ensure residents were continuing to follow the advice that had been given to them. Although no serious safety issues were identified, concerns of potential hazards in kitchens were highlighted with wearing traditional Saris. Additional electrical points and broken electrical points were highlighted, as some residents were housing fridges and fridge freezers in their bedrooms which were blocking exits. Our prevention team were pleased to report back after their safety checks, that all the residents were using the battery candles.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the incident at the East and West Midlands Prevention Managers meeting.

Verbatim wording from the response

“On 26 April 2017, our District Liaison Officers discussed the incident at the East and West Midlands Prevention Managers meeting to share the learning with colleagues from other brigades.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the incident’s risks and circumstances with UK fire and rescue services through the NFCC community tool.

Verbatim wording from the response

“Following the issue of the Regulation 28 letter and report to me, I contacted the national prevention lead for the National Fire Chief Council (NFCC). The NFCC is the professional body that represents Fire Chiefs across the country. The NFCC has an online community tool known as “communities” which allows information to be sent to all UK Fire and Rescue Services. Northamptonshire have, therefore, made the risks and circumstances which led to this death known to other UK Fire Services in order to alert them. We have received a number of responses from other services highlighting work they have also carried out. Examples of these are enclosed with this letter.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 1 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a joint fire-safety talk to Nazarana and Ghirana Nivas residents covering evacuation, stay-put procedures, candles, clothing fires, shrines, cooking and electrical safety.

Verbatim wording from the response

“During the meeting it was decided to do deliver a safety talk to residents from both Nazarana and Ghirana Nivas sites at the same time. The topics covered at the safety talk to residents were:”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 3 · response
Published 9 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce, translate and display clothing-fire safety posters and distribute fire-safety booklets in Gujarati, Bengali and English.

Verbatim wording from the response

“During the weeks following the fire, the Service maintained a constant presence in Nazarana to support and provide reassurance and advice to the Scheme Manager, family of the deceased and other residents and their families. A fire safety information poster (attached) was put together by our Prevention Team and Arson Task Force detailing what to do if clothing catches fire. The poster was translated into Gujrati and Bengali and displayed around the building as well as being put in Gharan Nivas, Albert Road, Wellingborough, their sister organisation. Fire Safety booklets, in Gujrat, Bengali and English were also distributed. The owners and managers of the premises (Accord Group) ensured that posters in both of their properties (Nazarana and Ghirana Nivas) were distributed to all residents’ flats and communal areas.”

Source location

2017-0194-Response-by-Northampton-County-Council
Page 2 · response
Published 9 August 2017

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026