PFD report

Alexander Channing · Prevention of Future Deaths report

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Issued 31 Jan 2025•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of responsible clinician involvement in discharge planning
    Part of recurring concern: Unreliable Community Mental Health care access and discharge processesPart of recurring concern: Unreliable hospital discharge processes
  2. Absence of a policy encouraging repeated proactive approaches to obtaining patient consent for information sharing
    Part of recurring concern: Unreliable consent controls for safety-critical information sharing
  3. Lack of training for wellbeing services regarding students diagnosed with Emotionally Unstable Personality Disorder
    Part of recurring concern: Inadequate university mental-health support systems for students
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Maintain an agreed standard operating procedure for transferring patients between community mental health services, including patients without a registered GP.

    Stated by Devon Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 January 2025.
  2. Action

    Add discharge-planning requirements to the Liaison Psychiatry standard operating procedure for consultant consideration of 48-hour follow-up and documentation of the rationale when follow-up is not required.

    Stated by Devon Partnership NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 January 2025.
  3. Action

    Deliver full-day training on emotionally unstable personality disorder and personality disorders to Student Services staff, including wellbeing practitioners and counsellors.

    Stated by Arts University BournemouthStated completedThe respondent said that this action was complete when they made their response on 31 January 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    The existing standard operating procedure addresses transfers without a registered GP and provides for continuity and managed handover.

    Stated by Devon Partnership NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of responsible clinician involvement in discharge planning

Wider context from the report

“iii. There was a lack of involvement of a responsible clinician in the process of discharge planning from the district hospital in Exeter to the care of Bournemouth CMHT at Dorset Healthcare NHS Foundation Trust. ”

Is this part of a recurring concern?

Yes — Unreliable Community Mental Health care access and discharge processes; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a policy encouraging repeated proactive approaches to obtaining patient consent for information sharing

Wider context from the report

“iv. There is no policy in place at Devon Partnership NHS Trust which encourages a repeated proactive approach in seeking consent from a patient to share information at relevant times. ”

Is this part of a recurring concern?

Yes — Unreliable consent controls for safety-critical information sharing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training for wellbeing services regarding students diagnosed with Emotionally Unstable Personality Disorder

Wider context from the report

“i. There is no training provided to the wellbeing services at the Arts University Bournemouth in relation to students diagnosed with Emotionally Unstable Personality Disorder. ”

Is this part of a recurring concern?

Yes — Inadequate university mental-health support systems for students.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure among CMHT staff to recognise direct transfer of patient care between CMHT trusts without prior GP registration

Wider context from the report

“ii. There appears to be a failure amongst staff at the Exeter CMHT to appreciate that there can be a direct transfer of a patient’s care to another CMHT trust without the need for a patient to have to first register with a GP surgery ”

Is this part of a recurring concern?

Yes — Unsafe coordination and continuity during mental health service transfers.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain an agreed standard operating procedure for transferring patients between community mental health services, including patients without a registered GP.

Verbatim wording from the response

“Patient transfers to out of area services remain a challenge for all NHS providers. We have an agreed standard operating procedure that articulates the process to collaboratively transition a person between community mental health services from Devon Partnership Trust to another Trust. At times the referring team may still experience local challenges in relation to an out of area transfer, as the policy relates to DPT’s processes only. Details on referring a person to another Trust where they do not yet have a GP can be found on page 6 point 6.6, this is the specific detail,”

Source location

Response from Devon Partnership NHS Trust
Page 1 · response
Published 31 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add discharge-planning requirements to the Liaison Psychiatry standard operating procedure for consultant consideration of 48-hour follow-up and documentation of the rationale when follow-up is not required.

Verbatim wording from the response

“In terms of discharge planning from Liaison Psychiatry, in relation to the planned discharge from the district hospital in Exeter, I can confirm that the following paragraph has been added to the Liaison Psychiatry Services Exeter, Torquay and Barnstaple Specialist Services Directorate Standard Operating Procedure. It gives detail on page 12 of the attached document.”

Source location

Response from Devon Partnership NHS Trust
Page 2 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver full-day training on emotionally unstable personality disorder and personality disorders to Student Services staff, including wellbeing practitioners and counsellors.

Verbatim wording from the response

“I confirm to HM Coroner that a full day training session on EUPD and personality disorders was delivered to 17 members of Student Services staff, including Wellbeing Practitioners and Counsellors, on Monday 6 January 2025.”

Source location

Response from Arts University Bournemouth
Page 1 · response
Published 31 January 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide discharge-planning feedback, including the Coroner’s concerns and the family’s experience, at relevant multidisciplinary team meetings.

Verbatim wording from the response

“Following the conclusion of the inquest, feedback was provided at a local level at multi-disciplinary team meetings in the relevant area, this feedback included the concerns expressed by the Coroner and the experience of Alec's family.”

Source location

Response from Dorset Healthcare NHS
Page 2 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Learning and Review Groups within the Trust’s patient safety framework to share and disseminate learning across directorates.

Verbatim wording from the response

“Learning and Review Groups have been introduced in the Trust, in line with the Patient Safety Incident Response Framework, introduced in the NHS in 2023. They form part of Dorset Healthcare's organisational patient safety framework and are intended to share and disseminate learning across the directorates. Learning will be shared within the Learning and Review Groups at the next meeting which is scheduled for April 2025. The specific learning will be around the discharge of patients to and from services outside the Dorset Area.”

Source location

Response from Dorset Healthcare NHS
Page 2 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share specific learning about discharges to and from services outside Dorset through the Learning and Review Groups at the scheduled April 2025 meeting.

Verbatim wording from the response

“Learning and Review Groups have been introduced in the Trust, in line with the Patient Safety Incident Response Framework, introduced in the NHS in 2023. They form part of Dorset Healthcare's organisational patient safety framework and are intended to share and disseminate learning across the directorates. Learning will be shared within the Learning and Review Groups at the next meeting which is scheduled for April 2025. The specific learning will be around the discharge of patients to and from services outside the Dorset Area.”

Source location

Response from Dorset Healthcare NHS
Page 2 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen collaboration with Devon Partnership Trust to establish effective, comprehensive discharge pathways between the organisations.

Verbatim wording from the response

“Having carefully considered the concern described, we have again reviewed the circumstances of Alec's discharge from Royal Devon and Exeter Hospital (whilst under the care of Devon Partnership Trust). In terms of what took place, Dorset HealthCare was unfortunately not involved with discharge planning on this occasion, apart from being contacted by Devon Partnership Trust to arrange a psychiatric outpatient appointment for Alec. The normal arrangement between NHS providers is for discharge arrangements to be led by the team seeking to transfer care. Learning from the circumstances of Alec’s death, we are seeking to strengthen our relationship with Devon Partnership Trust to ensure that there are effective and comprehensive discharge pathways between the two organisations.”

Source location

Response from Dorset Healthcare NHS
Page 1 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The existing standard operating procedure addresses transfers without a registered GP and provides for continuity and managed handover.

Verbatim wording from the response

“Patient transfers to out of area services remain a challenge for all NHS providers. We have an agreed standard operating procedure that articulates the process to collaboratively transition a person between community mental health services from Devon Partnership Trust to another Trust. At times the referring team may still experience local challenges in relation to an out of area transfer, as the policy relates to DPT’s processes only. Details on referring a person to another Trust where they do not yet have a GP can be found on page 6 point 6.6, this is the specific detail,”

Source location

Response from Devon Partnership NHS Trust
Page 1 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The delivered EUPD and personality-disorder training is considered to fully address the concern, so no further work is identified as necessary.

Verbatim wording from the response

“I confirm to HM Coroner that a full day training session on EUPD and personality disorders was delivered to 17 members of Student Services staff, including Wellbeing Practitioners and Counsellors, on Monday 6 January 2025.”

Source location

Response from Arts University Bournemouth
Page 1 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Dorset HealthCare disputes involvement in the discharge planning concerned, stating it was only contacted to arrange a psychiatric outpatient appointment.

Verbatim wording from the response

“Having carefully considered the concern described, we have again reviewed the circumstances of Alec's discharge from Royal Devon and Exeter Hospital (whilst under the care of Devon Partnership Trust). In terms of what took place, Dorset HealthCare was unfortunately not involved with discharge planning on this occasion, apart from being contacted by Devon Partnership Trust to arrange a psychiatric outpatient appointment for Alec. The normal arrangement between NHS providers is for discharge arrangements to be led by the team seeking to transfer care. Learning from the circumstances of Alec’s death, we are seeking to strengthen our relationship with Devon Partnership Trust to ensure that there are effective and comprehensive discharge pathways between the two organisations.”

Source location

Response from Dorset Healthcare NHS
Page 1 · response
Published 31 January 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discharge arrangements are led by the team seeking to transfer care, assigning responsibility to the transferring NHS provider.

Verbatim wording from the response

“Having carefully considered the concern described, we have again reviewed the circumstances of Alec's discharge from Royal Devon and Exeter Hospital (whilst under the care of Devon Partnership Trust). In terms of what took place, Dorset HealthCare was unfortunately not involved with discharge planning on this occasion, apart from being contacted by Devon Partnership Trust to arrange a psychiatric outpatient appointment for Alec. The normal arrangement between NHS providers is for discharge arrangements to be led by the team seeking to transfer care. Learning from the circumstances of Alec’s death, we are seeking to strengthen our relationship with Devon Partnership Trust to ensure that there are effective and comprehensive discharge pathways between the two organisations.”

Source location

Response from Dorset Healthcare NHS
Page 1 · response
Published 31 January 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/3

Data last updated 7 September 2026