Report evidence summary
Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised. 58
Police and Crime Commissioner Select a partner for the refreshed Domestic Violence Perpetrator Programme.
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Police and Crime Commissioner Commission innovative programmes providing specialist advocacy and support to help domestic abuse survivors return to work.
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Police and Crime Commissioner Commission specialist support services for older domestic abuse victims and LGBTQ+ victims.
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Police and Crime Commissioner Establish an Ending Male Violence Against Women and Girls Alliance bringing together relevant stakeholders.
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Police and Crime Commissioner Invest in support so domestic abuse victims can access appropriate services at the right time and place.
View source
Police and Crime Commissioner Work with West Midlands Police to improve training and awareness for officers on violence against women and girls and domestic abuse.
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Police and Crime Commissioner Work with West Midlands Police to extend independent advocacy and specialist advocate training, including support for LGBT+ victims.
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Police and Crime Commissioner Initiate and support publicity campaigns to reinforce the unacceptability of violence against women and girls.
View source
Police and Crime Commissioner Work with West Midlands Police to address the Coroner’s conclusions and prevent recurrence of the identified failings.
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Police and Crime Commissioner Work with partners to support robust domestic abuse perpetrator programmes that challenge and change behaviour.
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Police and Crime Commissioner Report performance measures quarterly publicly and monthly through meetings with the Chief Constable.
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Police and Crime Commissioner Appoint a West Midlands Victims Commissioner to work with third-sector and criminal-justice partners.
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Police and Crime Commissioner Increase the number of Domestic Abuse and Sexual Violence Advocates from 31 to 82.
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Police and Crime Commissioner Launch and expand public campaigns addressing violence against women and girls and domestic abuse.
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Police and Crime Commissioner Commission and publish research on the cost-of-living crisis impacts on domestic abuse victims.
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Police and Crime Commissioner Champion legislative change to record misogyny as a hate crime.
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Home Office Extend the controlling or coercive behaviour offence to intimate partners, former partners and family members regardless of cohabitation.
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Home Office Recruit an additional 20,000 police officers through the Police Uplift Programme by March 2023.
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Home Office Continue funding the Domestic Homicide and Suspected Victim Suicides Project.
View source
Home Office Update and publish statutory guidance on controlling or coercive behaviour to support frontline identification, investigation and evidencing.
View source
Home Office Assist funding the rollout of Domestic Abuse Matters training to police forces lacking equivalent domestic abuse training.
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Home Office Fund the College of Policing to develop a domestic abuse investigation module.
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West Midlands Police Use investigation checklists directing officers to review 999 calls, body-worn video and available investigative opportunities.
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West Midlands Police Use Connect supervisory reminders, DARA review templates, investigative tasking and three-month manager reviews to scrutinise ongoing investigations.
View source
West Midlands Police Operate Log Closure, Crime Services and Review and Allocation Teams to quality-check domestic abuse recording and risk grading.
View source
West Midlands Police Use Connect’s mandatory question sets, linked records and investigation prompts to capture and review key domestic abuse information.
View source
West Midlands Police Increase Learning and Development evaluation capacity, including three research officers, to assess learning and organisational impact.
View source
West Midlands Police Continue seeking funding for further SafeLives domestic abuse training for frontline uniformed and investigation staff.
View source
West Midlands Police Operate a dedicated civil-orders team to identify and support DVPN and DVPO opportunities.
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West Midlands Police Establish a commissioning governance process to track and escalate training-evaluation outcomes.
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West Midlands Police Deliver tailored staff communications and briefings when the revised Domestic Abuse policy is launched.
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West Midlands Police Use the DARA tool instead of DASH to assess domestic abuse risk, including coercive and controlling behaviour.
View source
West Midlands Police Complete consultation, approval and publication of the revised Domestic Abuse policy and its procedural guidance, including an initial-response action checklist.
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West Midlands Police Audit and review adherence to the Domestic Abuse policy quarterly and through HMICFRS inspections.
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West Midlands Police Pilot the benefits and evaluation calculator for two courses and extend the methodology to further courses.
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West Midlands Police Track nine recommendations and 27 associated actions through the Vulnerability and Improvement Board.
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West Midlands Police Maintain the restructured investigation arrangements, including Review and Allocation Team processing, Adult Complex teams and dedicated supervisory responsibilities.
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West Midlands Police Use Control Works with its integrated intelligence and call-handler risk-assessment template to record and inform responses to incidents.
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West Midlands Police Provide domestic abuse learning through the PEQF student-officer curriculum and investigative rotations, with assessed progression to accreditation.
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West Midlands Police Implement and track the domestic abuse civil-orders improvement plan, including training, awareness and application support.
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West Midlands Police Roll out the Operation Sentinel vulnerability training programme to WMP operational staff and complete it for every officer.
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College of Policing Continue rolling out the DA Matters national training package to additional police forces.
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College of Policing Create and establish the DA Matters training package for police responders, delivered by licensed domestic-abuse charities using the prescribed course method.
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College of Policing Develop and establish the DARA risk-assessment tool focused on identifying coercive control and other domestic-abuse risks.
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College of Policing Roll out DARA as the domestic-abuse risk-assessment tool to every force in England and Wales.
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West Midlands Police Hold a monthly domestic abuse Performance meeting chaired by the domestic abuse Superintendent to monitor and manage departmental performance.
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West Midlands Police Operate a joint CPS and Public Protection Unit scrutiny panel to review no-further-action decisions and identify learning and best practice.
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West Midlands Police Operate a Review and Allocation Team to assess domestic abuse reports, verify risk grading, and allocate cases for investigation.
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West Midlands Police Screen domestic abuse reports each morning to identify whether immediate suspect arrest is required.
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West Midlands Police Require Adult Investigation Team Sergeants to review, triage, set actions for, and allocate incoming crime reports each shift.
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West Midlands Police Increase staffing allocated to domestic abuse management and investigation across the West Midlands and Eastern area.
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West Midlands Police Restructure domestic abuse investigations into Adult Investigation Teams and Adult Complex Investigation Teams.
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West Midlands Police Require Sergeants to review ongoing investigations at least every 28 days, monitor progress, and set further investigative actions where necessary.
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West Midlands Police Audit supervisory reviews, action-setting, and allocations quarterly, including dip-sample quality reviews and use of the supervisor template linked to THRIVE+.
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West Midlands Police Track non-arrested suspects through local documents, management scrutiny, neighbourhood intervention, and force-wide performance review.
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West Midlands Police Conduct quarterly supervisory sampling of Review and Allocation Team decisions and provide feedback to promote consistent filing and allocation.
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West Midlands Police Operate an external Scrutiny Panel to review crime-review decisions, disseminate feedback, and identify learning for wider practice.
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West Midlands Police Use investigation and filing checklists, quarterly audits, and consideration of evidence-led prosecutions and civil orders when determining whether to file reports.
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× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Insufficient staffing and resources for domestic abuse investigations
Wider context from the report “1. The inquest heard evidence that the domestic abuse team within the Public Protection Unit were seriously short staffed . The inquest was told that in Raneem's case the officer reviewing her case on 28/04/18 understood that more needed to be done however he filed the report due to having no staff to investigate the case . The officer stated that this problem continues . The inquest was told that cases are not being investigated due to lack of resources in the department . This leaves a very real and immediate concern that women like Raneem, who was a repeat victim of domestic violence and controlling and coercive control from a man who had made threats to kill her, are at serious risk due to a lack of effective investigation by the department responsible for investigating domestic abuse .
” Is this part of a recurring concern? Yes — Unreliable domestic abuse investigations .
Open source report
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Select a partner for the refreshed Domestic Violence Perpetrator Programme.
Verbatim wording from the response “We have recently launched a selection process to find a partner for our refreshed Domestic Violence Perpetrator Programme, which will work to reduce domestic violence reoffending. We have also commissioned and published research, into how the cost of living crisis impacts particularly on victims of domestic abuse. My office has commissioned specialist support services for older victims of DA and victims who are LGBTQ+, and increased the number of Independent Domestic Violence Advocates and Sexual Violence Advocates in the West Midlands from 31 to 82.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Commission innovative programmes providing specialist advocacy and support to help domestic abuse survivors return to work.
Verbatim wording from the response “• Commission innovative programmes to support the holistic needs of Domestic Abuse survivors back into work through specialist advocacy and support.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Commission specialist support services for older domestic abuse victims and LGBTQ+ victims.
Verbatim wording from the response “We have recently launched a selection process to find a partner for our refreshed Domestic Violence Perpetrator Programme, which will work to reduce domestic violence reoffending. We have also commissioned and published research, into how the cost of living crisis impacts particularly on victims of domestic abuse. My office has commissioned specialist support services for older victims of DA and victims who are LGBTQ+, and increased the number of Independent Domestic Violence Advocates and Sexual Violence Advocates in the West Midlands from 31 to 82.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Establish an Ending Male Violence Against Women and Girls Alliance bringing together relevant stakeholders.
Verbatim wording from the response “I have appointed ████████ as the first West Midlands Victims Commissioner, and
████████ works with partners across the third sector and criminal justice, to prevent and effectively respond to these issues. This has included establishing an Ending Male Violence Against Women” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Invest in support so domestic abuse victims can access appropriate services at the right time and place.
Verbatim wording from the response “I continue to invest, to ensure that the victims of domestic abuse have access to the right support, in the right place and at the right time.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Work with West Midlands Police to improve training and awareness for officers on violence against women and girls and domestic abuse.
Verbatim wording from the response “As set out in my Police and Crime Plan 2021-2025, which I launched on 1 November 2021, "Combatting violence against women and girls and domestic abuse is a priority". The Plan includes commitments to work with West Midlands Police to:” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Work with West Midlands Police to extend independent advocacy and specialist advocate training, including support for LGBT+ victims.
Verbatim wording from the response “As set out in my Police and Crime Plan 2021-2025, which I launched on 1 November 2021, "Combatting violence against women and girls and domestic abuse is a priority". The Plan includes commitments to work with West Midlands Police to:” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Initiate and support publicity campaigns to reinforce the unacceptability of violence against women and girls.
Verbatim wording from the response “Working in partnership and campaigning for change” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Work with West Midlands Police to address the Coroner’s conclusions and prevent recurrence of the identified failings.
Verbatim wording from the response “In addition to all of this, I will be working with West Midlands Police to address the particular conclusions of the Coroner and to hold West Midlands Police to account, to ensure that everything possible - has been done, is being done and will continue to be done, to ensure that there is no repetition of the failings identified in Raneem and Khaola’s case and to prevent and tackle violence against women and girls and domestic abuse.”” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Work with partners to support robust domestic abuse perpetrator programmes that challenge and change behaviour.
Verbatim wording from the response “As set out in my Police and Crime Plan 2021-2025, which I launched on 1 November 2021, "Combatting violence against women and girls and domestic abuse is a priority". The Plan includes commitments to work with West Midlands Police to:” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Report performance measures quarterly publicly and monthly through meetings with the Chief Constable.
Verbatim wording from the response “The measures are as follows:” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Appoint a West Midlands Victims Commissioner to work with third-sector and criminal-justice partners.
Verbatim wording from the response “I have appointed ████████ as the first West Midlands Victims Commissioner, and
████████ works with partners across the third sector and criminal justice, to prevent and effectively respond to these issues. This has included establishing an Ending Male Violence Against Women” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Increase the number of Domestic Abuse and Sexual Violence Advocates from 31 to 82.
Verbatim wording from the response “My Victims Commissioner is working tirelessly, as a powerful advocate for the rights and welfare of victims of Domestic Abuse; I have increased the number of Domestic Abuse and Sexual Violence Advocates from 31 to 82; In December 2021, I launched the No Excuse for Abuse campaign; and” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Launch and expand public campaigns addressing violence against women and girls and domestic abuse.
Verbatim wording from the response “My Victims Commissioner is working tirelessly, as a powerful advocate for the rights and welfare of victims of Domestic Abuse; I have increased the number of Domestic Abuse and Sexual Violence Advocates from 31 to 82; In December 2021, I launched the No Excuse for Abuse campaign; and” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Commission and publish research on the cost-of-living crisis impacts on domestic abuse victims.
Verbatim wording from the response “We have recently launched a selection process to find a partner for our refreshed Domestic Violence Perpetrator Programme, which will work to reduce domestic violence reoffending. We have also commissioned and published research, into how the cost of living crisis impacts particularly on victims of domestic abuse. My office has commissioned specialist support services for older victims of DA and victims who are LGBTQ+, and increased the number of Independent Domestic Violence Advocates and Sexual Violence Advocates in the West Midlands from 31 to 82.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Champion legislative change to record misogyny as a hate crime.
Verbatim wording from the response “As set out in my Police and Crime Plan 2021-2025, which I launched on 1 November 2021, "Combatting violence against women and girls and domestic abuse is a priority". The Plan includes commitments to work with West Midlands Police to:” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Extend the controlling or coercive behaviour offence to intimate partners, former partners and family members regardless of cohabitation.
Verbatim wording from the response “Domestic Abuse Act 2021 we extended the controlling or coercive behaviour offence. This means that the offence will soon apply to intimate partners, ex-partners or family members, regardless of whether the victim and perpetrator live together. In order for the new offence to be effectively implemented and to further assist frontline agencies in identifying, investigating and evidencing domestic abuse offences, we are updating the Controlling or Coercive Behaviour Statutory Guidance. The updated Statutory Guidance will be published in early 2023, in line with the extended offence coming into force.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Recruit an additional 20,000 police officers through the Police Uplift Programme by March 2023.
Verbatim wording from the response “Alongside implementing the commitments set out in the Tackling Domestic Abuse Plan, the Government are providing policing and law enforcement agencies with everything they need to bring murderers to justice. The Government is on track to deliver its commitment of recruiting an additional 20,000 police officers by March 2023. As of 30th September 2022, 15,343 additional uplift officers have been recruited in England and Wales through the Police Uplift Programme, 77% of the target of 20,000 additional officers by March 2023. As part of this commitment, West Midlands Police have benefitted from up to £40m of additional funding this year alone. As at the end of September, the force has recruited an additional 944 officers towards its overall Uplift allocation of 1,218.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue funding the Domestic Homicide and Suspected Victim Suicides Project.
Verbatim wording from the response “The Government’s Tackling Domestic Abuse plan, published in March 2022, will see more than £230 million invested including £140 million for supporting victims, and over £81 million for tackling perpetrators over the next three years. The Government are also adding violence against women and girls to the Strategic Policing Requirement meaning it will be set out as a national threat for police forces to respond to, alongside other threats such as terrorism, serious and organised crime, and child sexual abuse. The Home Office continues to fund the Domestic Homicide and Suspected Victim Suicides Project. The project is led by the National Police Chiefs’ Council and the Vulnerability and Knowledge and Practice Programme.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Update and publish statutory guidance on controlling or coercive behaviour to support frontline identification, investigation and evidencing.
Verbatim wording from the response “Domestic Abuse Act 2021 we extended the controlling or coercive behaviour offence. This means that the offence will soon apply to intimate partners, ex-partners or family members, regardless of whether the victim and perpetrator live together. In order for the new offence to be effectively implemented and to further assist frontline agencies in identifying, investigating and evidencing domestic abuse offences, we are updating the Controlling or Coercive Behaviour Statutory Guidance. The updated Statutory Guidance will be published in early 2023, in line with the extended offence coming into force.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Assist funding the rollout of Domestic Abuse Matters training to police forces lacking equivalent domestic abuse training.
Verbatim wording from the response “The Government want to ensure the police response to domestic abuse is consistent across the country, help increase the confidence of victims and survivors in the police and ensure they receive the compassionate treatment we expect. This is why, in the Tackling Domestic Abuse Plan, the Home Office committed to assist funding the rollout of Domestic Abuse Matters training to forces which have yet to deliver it, or do not have their own specific domestic abuse training. The programme aims to improve the police response to domestic abuse, including the investigation of controlling or coercive behaviour offences and to achieve national consistency in the service police forces provide to people experiencing domestic abuse.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Fund the College of Policing to develop a domestic abuse investigation module.
Verbatim wording from the response “It seeks to do this by increasing the knowledge and understanding of officers, raising awareness of the varied forms of domestic abuse – physical and non-physical – and providing skills that police officers and staff can use to improve outcomes for victims. In addition, the Home Office have also funded the College of Policing to develop a new module aimed at investigators of domestic abuse.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use investigation checklists directing officers to review 999 calls, body-worn video and available investigative opportunities.
Verbatim wording from the response “Investigating officers are also directed through a separate ‘investigation checklist’, that is not part of Connect, to listen to the 999 call and watch any available Body Worn Video footage where relevant so that they get a better understanding of what has taken place, the demeanour of the parties and to ensure they explore all available investigative opportunities.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use Connect supervisory reminders, DARA review templates, investigative tasking and three-month manager reviews to scrutinise ongoing investigations.
Verbatim wording from the response “Nevertheless, the number of Detective Sergeants on the Adult Investigation Teams has been maintained when compared with those on the Domestic Abuse Teams in 2018. Who were not solely managing safeguarding staff, with 36 Sergeants now compared to 37 then. This allows for a division of responsibility between the team Sergeants in each area, with one generally managing persons in custody, another reviewing the new recorded offences and, where available, a third reviewing ongoing investigations. The Connect system facilitates the investigative reviews with a designated review section, supervisor review reminder tasks every 28 days for ongoing investigations, and a supervisors’ DARA review template. For more complex investigations an action and tasking facility allows for individual investigative enquiries to be allocated and monitored.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate Log Closure, Crime Services and Review and Allocation Teams to quality-check domestic abuse recording and risk grading.
Verbatim wording from the response “WMP have also introduced Log Closure, Crime Services and Review and Allocation Teams. All of these functions have a role in quality checking our response to DA to ensure that all recordable offences have been recorded as crimes and that the DARA risk grade has been accurately assessed. These checks, alongside frontline supervisory activity, are designed to ensure that our response is in line with the force policy and national guidance so that we investigate offences and safeguard victims effectively.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use Connect’s mandatory question sets, linked records and investigation prompts to capture and review key domestic abuse information.
Verbatim wording from the response “Since April 2021, crimes have been recorded and managed on the ‘Connect’ system. Connect combines the functions of several systems that were in operation in 2018, including crime recording and investigation, custody and briefing. The Connect system includes built-in mandatory question sets for officers to complete when they record a crime. These question sets help to guide officers through the process, prompting them with questions to capture and consider all of the relevant information.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Increase Learning and Development evaluation capacity, including three research officers, to assess learning and organisational impact.
Verbatim wording from the response “The Learning and Development (L&D) department have increased their resource to drive some fundamental changes to the way they plan and deliver evaluation into the effectiveness of training. This change will see a move from doing basic Level 1 & 2 evaluation (review of environment on the day and trainer delivery etc), to level 3 type evaluation giving better benchmarking data and more robust consideration of how the learning and its impact can be measured. They are setting up a commissioning governance process which will also allow for a more robust tracking and escalation of evaluation outcomes. The number of research officers that undertake evaluation work has also been increased to three, which will not only increase evaluation capacity, but also allow L&D to move forward into analysing behavioural and organisational impact as a result of the learning solutions implemented by WMP.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue seeking funding for further SafeLives domestic abuse training for frontline uniformed and investigation staff.
Verbatim wording from the response “We are continually seeking to improving officer’s awareness of DA and vulnerability. It is a thread that runs through our training with new and current officers. During 2018 and 2019 approximately 900 Response officers were given the one-day DA Matters training course delivered by Safe Lives, who are a nationally recognised DA training provider recommended by the College of Policing. We continue to seek funding for further training by Safe Lives, which we are hoping to deliver to all frontline uniformed staff and investigation staff who deal with DA.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate a dedicated civil-orders team to identify and support DVPN and DVPO opportunities.
Verbatim wording from the response “In February 2019 WMP created a team of one supervisor and three staff members to focus on DVPN’s. This team work alongside the DA teams to identify and support them with opportunities for DVPN’s. WMP currently have an improvement plan in place with the objective to increase our number of DVPNs across the department. We recognise the value of civil orders and the benefit they can have on victims of DA. The civil orders team are working with DA investigators to identify opportunities to increase our use of the orders. This includes training and awareness, as well as working across the teams to support applications. An improvement plan has been created and is tracked through the PPU management team. Also, this is tracked through department quarterly performance reviews and performance panel meetings to senior leaders.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Establish a commissioning governance process to track and escalate training-evaluation outcomes.
Verbatim wording from the response “The Learning and Development (L&D) department have increased their resource to drive some fundamental changes to the way they plan and deliver evaluation into the effectiveness of training. This change will see a move from doing basic Level 1 & 2 evaluation (review of environment on the day and trainer delivery etc), to level 3 type evaluation giving better benchmarking data and more robust consideration of how the learning and its impact can be measured. They are setting up a commissioning governance process which will also allow for a more robust tracking and escalation of evaluation outcomes. The number of research officers that undertake evaluation work has also been increased to three, which will not only increase evaluation capacity, but also allow L&D to move forward into analysing behavioural and organisational impact as a result of the learning solutions implemented by WMP.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Deliver tailored staff communications and briefings when the revised Domestic Abuse policy is launched.
Verbatim wording from the response “The launch of the revised policy will be accompanied by a tailored communication and briefing package to ensure that all staff are fully informed of the changes. Through our audit and review processes, undertaken on a quarterly basis, we will ensure that the policy is being adhered to and this is also subject to review during inspections from His Majesty’s Inspectorate of Constabulary and Fire and Rescue Service (HMICFRS).” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use the DARA tool instead of DASH to assess domestic abuse risk, including coercive and controlling behaviour.
Verbatim wording from the response “WMP was a pilot force for the Domestic Abuse Risk Assessment (DARA) tool, which has now replaced the DASH form as the nationally recommended DA risk assessment. The DARA is considered to give an increased focus on coercive and controlling behaviour so that officers consider the offender’s behaviour holistically rather than considering individual incidents in isolation. This improves the risk assessment of DA crime and drives proactive interventions against offenders.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Complete consultation, approval and publication of the revised Domestic Abuse policy and its procedural guidance, including an initial-response action checklist.
Verbatim wording from the response “West Midlands Police (WMP) is due to publish a new Domestic Abuse (DA) policy early this year. The policy has been reviewed and sent out for consultation with key stakeholders across the force. We are in the process of cross referencing the issues highlighted in this preventing future deaths report before further consultation, sign off and then publication. The new policy is in a more accessible format than the previous version, with a shorter core policy document supported by 11 ‘procedural guidance’ documents that cover specific aspects of the policing response to DA, including a document for all key areas i.e. Response Officers and call handlers. Within the policy for the initial response is an ‘initial response action checklist’ that outlines key actions for staff.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Audit and review adherence to the Domestic Abuse policy quarterly and through HMICFRS inspections.
Verbatim wording from the response “The launch of the revised policy will be accompanied by a tailored communication and briefing package to ensure that all staff are fully informed of the changes. Through our audit and review processes, undertaken on a quarterly basis, we will ensure that the policy is being adhered to and this is also subject to review during inspections from His Majesty’s Inspectorate of Constabulary and Fire and Rescue Service (HMICFRS).” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Pilot the benefits and evaluation calculator for two courses and extend the methodology to further courses.
Verbatim wording from the response “The evaluation of two courses is currently being piloted using the benefits and evaluation calculator with a plan to extend the use of this methodology to further courses. The benefits and evaluation calculator provide a template that captures both tangible and intangible benefits provided by the learning solution.” Source location Response from West Midlands Police (2)
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Track nine recommendations and 27 associated actions through the Vulnerability and Improvement Board.
Verbatim wording from the response “Further to the inquest WMP has conducted a review of the issues raised within the PFD’s and conducted a series of workshops with the key departments namely, PPU, Response, Contact and L&D. The focus of the workshops has been to understand the issues raised and set recommendations that can have SMART actions that will improve and address the concerns identified. There are now nine key recommendations supported by 27 actions which will be tracked through the Vulnerability and Improvement Board, chaired by the Assistant Chief Constable (ACC) Crime to ensure progress. I hope that the above response provides you with assurance of the steps taken by the force since 2018 in responding to reports of DA and its continued search for ways to improve the service we offer to our communities.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Maintain the restructured investigation arrangements, including Review and Allocation Team processing, Adult Complex teams and dedicated supervisory responsibilities.
Verbatim wording from the response “In our response dated the 28th December 2022, we detailed the work of the Review and Allocation Team (R&A) that was set up in the Public Protection Unit (PPU) department restructure in February 2019. The R&A team removes a significant proportion of the inbox management work that used to be completed by the Domestic Abuse Team supervisors, alongside their other duties. The R&A team currently manage 40-50% of the DA crime that in 2018, the investigation supervisors would have had to review and process.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use Control Works with its integrated intelligence and call-handler risk-assessment template to record and inform responses to incidents.
Verbatim wording from the response “In 2020, the force replaced Oasis, the old Command and Control system that was in use in 2018, with the new Control Works system. The command and control system is used across the force to record calls for service, dispatch officers and record attendance and progress at incidents. The Control works system has a risk assessment template built in for the call handler to complete. This risk assessment guides the call handler to consider various aspects of the incident and to include the relevant information to support the attending officers. Unlike the Oasis system, Control works is integrated with our intelligence system and provides a greater amount of information to inform the risk assessment process, without the need to check multiple systems. The system can include details of previous incidents and person details to aid officers in decision making.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Provide domestic abuse learning through the PEQF student-officer curriculum and investigative rotations, with assessed progression to accreditation.
Verbatim wording from the response “As part of the Policing Education Qualification Framework (PEQF) curriculum DA is covered in various places throughout Year 1 & 2 of a student officer’s journey. It is covered in detail through the Vulnerability & Risk section as well as the PPU section. The key topic areas covered are:” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Implement and track the domestic abuse civil-orders improvement plan, including training, awareness and application support.
Verbatim wording from the response “In February 2019 WMP created a team of one supervisor and three staff members to focus on DVPN’s. This team work alongside the DA teams to identify and support them with opportunities for DVPN’s. WMP currently have an improvement plan in place with the objective to increase our number of DVPNs across the department. We recognise the value of civil orders and the benefit they can have on victims of DA. The civil orders team are working with DA investigators to identify opportunities to increase our use of the orders. This includes training and awareness, as well as working across the teams to support applications. An improvement plan has been created and is tracked through the PPU management team. Also, this is tracked through department quarterly performance reviews and performance panel meetings to senior leaders.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Roll out the Operation Sentinel vulnerability training programme to WMP operational staff and complete it for every officer.
Verbatim wording from the response “A vulnerability training course was also rolled out for all WMP operational staff in 2021, as part of the Operation Sentinel vulnerability programme, to raise awareness of what constitutes vulnerability and what action should be taken to protect vulnerable people. The programme works through a series of modules and will be completed by every officer.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Continue rolling out the DA Matters national training package to additional police forces.
Verbatim wording from the response “licence from the College. No other delivery method is permitted. The course was tested and evaluated during development. It has also been subject to post-delivery evaluation and found to lead to increased arrests for coercive control (Policing a new domestic abuse crime: effects of force-wide training on arrests for coercive control, 2021, Brennan I, Myhill A, Tagliaferri G, Tapley J at Policing a new domestic abuse crime: effects of force-wide training on arrests for coercive control: Policing and Society: Vol 31, No 10 (tandfonline.com). West Midlands Police received the package from September 2019 – January 2020 and approximately 750 police responders received that first round of training.” Source location Response from College of Policing
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Create and establish the DA Matters training package for police responders, delivered by licensed domestic-abuse charities using the prescribed course method.
Verbatim wording from the response “In response, the College worked with practitioners and DA charities to create a training package for police responders. This package is called ‘DA Matters’. It is a daylong training course, focusing on coercive control. The course features videos of victim/survivors and content from responders’ body worn video at the scenes of DA incidents and crimes. DA Matters is delivered by three DA charities under” Source location Response from College of Policing
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Develop and establish the DARA risk-assessment tool focused on identifying coercive control and other domestic-abuse risks.
Verbatim wording from the response “The same HMIC report also raised concerns about the way in which policing carried out DA risk assessments. The College worked with academic institutions to assess the way in which the most prevalent risk assessment tool at the time was used. The research found that the 2009 DASH model (Domestic Abuse, Stalking and Harassment and Honour Based Violence) was inconsistently used and, that the way in which questions in the tool were posed meant that it was not fully effective in eliciting evidence about coercive control. The College worked with academics, DA survivors and practitioners to develop a new risk assessment tool. It is focused on eliciting evidence of coercive control as well as supporting identification of evidence of risk for other types of harm, such as assault. The tool has been piloted and evaluated.” Source location Response from College of Policing
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Roll out DARA as the domestic-abuse risk-assessment tool to every force in England and Wales.
Verbatim wording from the response “It has also been subject to extensive testing in a range of police forces, including West Midlands. West Midlands was one of the pilot forces and continues to use DARA as their risk assessment tool. We are now rolling DARA out to every force in England and Wales.” Source location Response from College of Policing
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Hold a monthly domestic abuse Performance meeting chaired by the domestic abuse Superintendent to monitor and manage departmental performance.
Verbatim wording from the response “The management of DA reports requires input from a number of different Force departments, working effectively together. DA reports are given particular scrutiny and priority because of the inherent vulnerability and risk that they involve. Each point in the process is subject to supervisory scrutiny in order to maximise the quality of the policing response and a monthly DA Performance meeting is chaired by the DA Superintendent lead to monitor and manage performance at a departmental level.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate a joint CPS and Public Protection Unit scrutiny panel to review no-further-action decisions and identify learning and best practice.
Verbatim wording from the response “Crown Prosecution Service (CPS) and PPU meeting” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate a Review and Allocation Team to assess domestic abuse reports, verify risk grading, and allocate cases for investigation.
Verbatim wording from the response “Review and Allocation Team” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Screen domestic abuse reports each morning to identify whether immediate suspect arrest is required.
Verbatim wording from the response “Screening process” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Require Adult Investigation Team Sergeants to review, triage, set actions for, and allocate incoming crime reports each shift.
Verbatim wording from the response “Initial Investigative Reviews” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Increase staffing allocated to domestic abuse management and investigation across the West Midlands and Eastern area.
Verbatim wording from the response “The number of staff allocated to DA investigation has increased since August 2018. The strength of the Domestic Abuse Teams in August 2018 was 308 full time equivalent officers and police staff. The police staff included our Police Staff Investigating Officers (PSIO) and police staff within the Safeguarding Teams. For the Coventry and Solihull team it was 53 officers and staff.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Restructure domestic abuse investigations into Adult Investigation Teams and Adult Complex Investigation Teams.
Verbatim wording from the response “The Public Protection Department (PPU) was restructured in 2019. One of the reasons the new structure was put in place, was because it was identified that the Domestic Abuse Teams found it difficult to manage complex investigations alongside high volume DA reports and individuals in custody with the associated statutory time constraints.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Require Sergeants to review ongoing investigations at least every 28 days, monitor progress, and set further investigative actions where necessary.
Verbatim wording from the response “Periodic reviews” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Audit supervisory reviews, action-setting, and allocations quarterly, including dip-sample quality reviews and use of the supervisor template linked to THRIVE+.
Verbatim wording from the response “The Sergeants’ reviews, action setting and allocations are subject to a quarterly audit by the relevant Detective Chief Inspector as well as a further quarterly review led by the PPU Policy Manager who undertakes a full review of a dip sample of crimes to assess the quality of the supervisory input. This has led to an improvement in utilising a supervisor template, linked to THRIVE+, for all supervisors.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Track non-arrested suspects through local documents, management scrutiny, neighbourhood intervention, and force-wide performance review.
Verbatim wording from the response “Suspects who are not arrested are monitored through local tracking documents to ensure that enquiries continue to be made to locate and detain them. There is management scrutiny of the tracking documents and intervention with the relevant Neighbourhood Policing Unit (NPU) if the number of outstanding suspects goes above the agreed threshold levels with that NPU. This threshold level is different in each NPU given their size and the volume of DA reports that are recorded for the geographical location. Overall DA suspect management is subjected to scrutiny by the PPU senior management and a Force wide monthly performance panel review process.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Conduct quarterly supervisory sampling of Review and Allocation Team decisions and provide feedback to promote consistent filing and allocation.
Verbatim wording from the response “The R&A Inspector is responsible for managing the performance of the team and ensuring that appropriate filing and allocation decisions are being made. The supervisory team carry out periodic sampling of the reports to quality assure the decision making and discuss themes and issues to ensure a consistent approach. The Inspector carries this out as a quarterly review. A sample of three reports per officer are reviewed by the supervisory team who will consider templates being completed and consistency of allocations/decision making. Feedback is then given back to the teams with the findings.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Operate an external Scrutiny Panel to review crime-review decisions, disseminate feedback, and identify learning for wider practice.
Verbatim wording from the response “Scrutiny Panel” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Use investigation and filing checklists, quarterly audits, and consideration of evidence-led prosecutions and civil orders when determining whether to file reports.
Verbatim wording from the response “In circumstances where the Sergeant deems that the test is not met and there is no likelihood that it will be met after proportionate enquiries, the Sergeant will file the report. The Sergeants follow an investigation and filing checklist to assist them in this determination. The checklist includes consideration as to whether an Evidence Led Prosecution can be made. A quarterly audit is undertaken of filed matters. In addition, there is consideration of utilising civil orders including Domestic Violence Protection Notices (DVPNs) to protect the victim.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Insufficient police staffing and funding prevent West Midlands Police from fully addressing domestic abuse demand and improving operational practice.
Verbatim wording from the response “As set out in Chief Constable Guildford's response, the influx of new Officers into policing since 2020 is relevant to the ability of West Midlands Police to respond to Domestic Abuse cases. Whilst the increase is welcome, it remains the case that by March 2023, West Midlands Police will have approximately 1,000 fewer Officers than it did in 2010, while forces in lower crime, lower demand areas now have more Officers than at any time in their history. That is entirely perverse and irrational. In addition, flaws in the implementation of the government's policing funding formula, mean that West Midlands Police is further disadvantaged and does not receive its full funding allocation, costing our area £40m a year in lost police funding. On 14 December 2022, the government announced that West Midlands is to receive the fifth worst Police Grant Settlement in the country.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Criminal justice funding cuts and Crown Court backlogs make domestic abuse cases harder to bring to trial and increase victim and witness attrition.
Verbatim wording from the response “This disadvantage is compounded by ill-advised, misconceived and reckless cuts imposed on essential preventative public services and the criminal justice system, which have systematically undermined our criminal justice system and amongst other matters, led to extended backlogs in the Crown Courts, making it harder for cases to come to trial and increasing the risk of victim and witness attrition.” Source location Response from West Midlands Police and Crime Commissioner
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Officer deployment, including staffing decisions, is a local responsibility for Chief Constables because police forces are operationally independent.
Verbatim wording from the response “It is important to note, however, that forces are operationally independent, and the deployment of officers remains a local decision for Chief Constables.” Source location Response from Home Office
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The new structure, resourcing, information technology and organisational processes manage domestic abuse demand in a controlled and safe manner.
Verbatim wording from the response “The new DA policy gives guidance to supervisors on what actions are expected for DA investigations and includes the investigative checklist that has already been mentioned. Whilst DA investigation remains a busy and complex area of work, the new structure, additional resourcing, improved IT and daily organisational means that the demand is managed in a controlled and safe manner.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation DVPN suitability cannot be inferred from incident totals because multiple crimes may involve one victim and some circumstances make DVPNs unsuitable.
Verbatim wording from the response “Within the calendar year of 2022 there were 66,001 recorded DA crimes within WMP. From this 33,445 were within the offence category, violence against the person which are likely to be offences which could meet the DVPN criteria. Due to crime recording in line with home office counting rules there are also multiple crimes often recorded against one victim. It is important to note that a DVPN is not always suitable, for example when the perpetrator has been charged with an offence or on police bail.” Source location Response from West Midlands Police (2)
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Current domestic abuse investigation staffing has increased substantially, and the relevant team’s workload is considered manageable.
Verbatim wording from the response “The number of staff allocated to DA investigation has increased since August 2018. The strength of the Domestic Abuse Teams in August 2018 was 308 full time equivalent officers and police staff. The police staff included our Police Staff Investigating Officers (PSIO) and police staff within the Safeguarding Teams. For the Coventry and Solihull team it was 53 officers and staff.” Source location Response from West Midlands Police
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Investigation team staffing capacity is not a determining factor in decisions to file domestic abuse reports or pursue further action.
Verbatim wording from the response “The R&A team is made up of three teams that review each crime and use a bespoke template to determine the progress of the investigation. If there are further lines of investigation the report is allocated to one of the investigation teams to progress. In some cases, further information is required from the victim in order to inform the decision and the R&A team will facilitate this. The R&A team will check the Domestic Abuse Risk Assessment (DARA) grading and any history of previous incidents. This is to ensure the correct risk grade has been determined before a report is filed or allocated for further investigation. In addition, the R&A team can re-grade the risk where appropriate to do so.” Source location Response from West Midlands Police
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