PFD report

Anthony Binfield · Prevention of Future Deaths report

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Issued 17 Dec 2024•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to keep cell observation panels clear and challenge prisoners who cover them
    Part of recurring concern: Inadequate supervision and monitoring of prisonersPart of recurring concern: Unreliable prison cell-hatch observation of prisoners
  2. Delays in entering cells when observation panels are obscured and the prisoner does not respond
    Part of recurring concern: Inadequate supervision and monitoring of prisonersPart of recurring concern: Unreliable emergency cell-entry arrangements in prisons
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Communicate the importance and consequences of keeping observation panels clear to prisoners through video messages.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 February 2025.
  2. Action

    Communicate required staff actions for blocked observation panels through briefings, notices, governor orders and induction training for new staff and OSGs.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 February 2025.
  3. Action

    Include blocked observation panels in the Incentives Policy Framework, with warnings, loss of privileges and formal sanctions for continued obstruction.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 February 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to keep cell observation panels clear and challenge prisoners who cover them

Wider context from the report

“(1) Prison staff failing to manage the covering of cell observation panels in a safe way that is compliant with the policy and guidance issued by the prison over many years. I am taking the exceptional step of writing to you formally before the conclusion of the inquest as I am so concerned by the evidence called to date regarding the custom and practice of officers when discovering obscured cell observation panels at night. There is a dangerous culture of staff assuming the prisoner has obscured the observation panel for privacy purposes or as a form of protest against the regime. This neglects the obvious and very real risk that the prisoner is seeking to harm themselves, without detection. The HMPPS Safety Notice, issued in February 2018, made clear that cell observation panels are a vital tool in keeping prisoners safe and must be kept clear at all times in order to preserve life. The custom and practice of seeking to visualise the prisoner via the inundation unit hole (and other means, such as the side of the door) has developed over time and is now an embedded culture accepted by many officers as a response to this occurrence. This practice leads to delay in entering the cell, risks lives and is contrary to policy. This is not a new issue for the prison and hence my concern that the prison has failed to tackle this issue over many years. In August 2020, a prisoner died at HMP Lowdham Grange as a result of drug use. When officers conducted a welfare check they found his cell observation panel to be obscured. Contrary to policy and guidance, Prison staff delayed entering the cell while they fetched the inundation unit key to attempt to observe inside the cell. The Prison and Probation Ombudsman made a recommendation to the Prison Director that they should ensure that observation panels are kept clear, and that staff actively challenge prisoners who cover them. In response, the Prison Director issued a notice to staff in January 2021 reminding staff of the need to treat any prisoner as unresponsive if they fail to acknowledge the officer, and to call a code blue. A similar notice was issued in April 2021, reminding staff of the need to perform a dynamic risk assessment and enter the cell in a quick and safe manner when there is no response to asking the prisoner to remove the offending item. The notice was re-issued in November 2021, and after the inquest in approximately April 2023. Despite these multiple notices, a number of witnesses who remain members of staff at the prison (now under HMPPS employ) reported being unaware of the expected procedure when faced with an obscured cell observation panel until attending Anthony’s inquest in December 2024. It is clear that the issuing of staff notices has not addressed the problem of prisoner's covering their cell hatches, nor the unsafe custom and practice of staff leaving the cell and thereby delaying safe entry. ”

Is this part of a recurring concern?

Yes — Inadequate supervision and monitoring of prisoners; Unreliable prison cell-hatch observation of prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in entering cells when observation panels are obscured and the prisoner does not respond

Wider context from the report

“(1) Prison staff failing to manage the covering of cell observation panels in a safe way that is compliant with the policy and guidance issued by the prison over many years. I am taking the exceptional step of writing to you formally before the conclusion of the inquest as I am so concerned by the evidence called to date regarding the custom and practice of officers when discovering obscured cell observation panels at night. There is a dangerous culture of staff assuming the prisoner has obscured the observation panel for privacy purposes or as a form of protest against the regime. This neglects the obvious and very real risk that the prisoner is seeking to harm themselves, without detection. The HMPPS Safety Notice, issued in February 2018, made clear that cell observation panels are a vital tool in keeping prisoners safe and must be kept clear at all times in order to preserve life. The custom and practice of seeking to visualise the prisoner via the inundation unit hole (and other means, such as the side of the door) has developed over time and is now an embedded culture accepted by many officers as a response to this occurrence. This practice leads to delay in entering the cell, risks lives and is contrary to policy. This is not a new issue for the prison and hence my concern that the prison has failed to tackle this issue over many years. In August 2020, a prisoner died at HMP Lowdham Grange as a result of drug use. When officers conducted a welfare check they found his cell observation panel to be obscured. Contrary to policy and guidance, Prison staff delayed entering the cell while they fetched the inundation unit key to attempt to observe inside the cell. The Prison and Probation Ombudsman made a recommendation to the Prison Director that they should ensure that observation panels are kept clear, and that staff actively challenge prisoners who cover them. In response, the Prison Director issued a notice to staff in January 2021 reminding staff of the need to treat any prisoner as unresponsive if they fail to acknowledge the officer, and to call a code blue. A similar notice was issued in April 2021, reminding staff of the need to perform a dynamic risk assessment and enter the cell in a quick and safe manner when there is no response to asking the prisoner to remove the offending item. The notice was re-issued in November 2021, and after the inquest in approximately April 2023. Despite these multiple notices, a number of witnesses who remain members of staff at the prison (now under HMPPS employ) reported being unaware of the expected procedure when faced with an obscured cell observation panel until attending Anthony’s inquest in December 2024. It is clear that the issuing of staff notices has not addressed the problem of prisoner's covering their cell hatches, nor the unsafe custom and practice of staff leaving the cell and thereby delaying safe entry. ”

Is this part of a recurring concern?

Yes — Inadequate supervision and monitoring of prisoners; Unreliable emergency cell-entry arrangements in prisons.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate the importance and consequences of keeping observation panels clear to prisoners through video messages.

Verbatim wording from the response

“It is vital that prisoners also recognise the importance of observation panels remaining clear and the consequences they could face if they choose to block them. This message has been conveyed to the prisoner population through video messages over the last 12 months, with the most recent video message published in January 2025.”

Source location

Response from HMPPS
Page 2 · response
Published 13 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate required staff actions for blocked observation panels through briefings, notices, governor orders and induction training for new staff and OSGs.

Verbatim wording from the response

“It is crucial that staff carry out regular safety checks on prisoners when they are locked in their cells. Every time staff approach a prisoner’s cell they must ensure that the observation panel is clear of obstruction in case of an emergency situation. The obscuring of observation panels is a constant challenge across the prison estate as prisoners continue to cover and block observation panels for a variety of reasons, including for privacy and decency. However, HMPPS has a clear stance on the issue and all prisons must set out to staff what action should be taken if an observation panel is found to be covered or blocked.”

Source location

Response from HMPPS
Page 1 · response
Published 13 February 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include blocked observation panels in the Incentives Policy Framework, with warnings, loss of privileges and formal sanctions for continued obstruction.

Verbatim wording from the response

“I have received assurances from the Governing Governor of HMP Lowdham Grange that since the prison formally became a public sector prison in August 2024, action has been taken to increase staff confidence, skills and understanding of relevant policies and procedures. The prison recognises the inherent risks of blocked observation panels and has taken a number of proactive steps to ensure that staff and prisoners understand the importance of the panels remaining uncovered at all times. There is now a specific”

Source location

Response from HMPPS
Page 1 · response
Published 13 February 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Establish a local prevention of future deaths meeting to review concerns and discuss enforcement and learning actions regularly.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 February 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a local prevention of future deaths meeting to review concerns and discuss enforcement and learning actions regularly.

Verbatim wording from the response

“In recognition of the fact that blocked observation panels have featured in previous deaths in custody at the prison, a new local prevention of future deaths (PFD) meeting has been established to ensure that matters of concern are kept under review and the enforcement of messages and action from continued learning are discussed regularly.”

Source location

Response from HMPPS
Page 2 · response
Published 13 February 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026