PFD report

Patrick Anthony COFFEY · Prevention of Future Deaths report

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Issued 7 Jul 2025•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to properly record patient repositioning
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Failure to reposition patients every 2-4 hours
    Part of recurring concern: Failure to reliably reposition patients at required intervals
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Operate the Harm Free Care Audit Programme to test timely assessments and implementation of pressure-injury interventions.

    Stated by Frimley Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 16 July 2025.
  2. Action

    Disseminate EPR bulletins and targeted communications reinforcing timely, accurate repositioning documentation.

    Stated by Frimley Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 16 July 2025.
  3. Action

    Maintain system-driven EPR prompts that automatically trigger repositioning tasks at defined intervals and support ward- and patient-level auditing.

    Stated by Frimley Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 16 July 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to properly record patient repositioning

Wider context from the report

“I heard evidence that it was important that Mr Coffey spent most of his time in a seated position rather than lying down. This was to assist with his ability to breathe more deeply and cough more effectively; both of which are of importance when treating chest infections especially in the context of a patient with rib fractures. The nursing witness for the trust confirmed that Mr Coffey should have been repositioned every 2-4 hours. It had been identified by the hospital during random monthly audits that this was either not being done or not being properly recorded. Frimley Trust, after the inquest concluded, provided confirmation of when Mr Coffey’s position was recorded during his stay. These reveal that on certain days almost no information is recorded and on other days it is possible to know his position on a 2-4 hourly basis. Of particular note is the following: 1. There is no record of his position from 16.39 on the 15/9/2024 to 06.51 on the 16/09/24, 2. The only record between 19.11 on the 16/9/24 and 04.18 on the 18/9/24 is one entry at 06.23 on the 17/9/24 3. The only record between 22.26 on the 18/9/24 and 01.51 on the 20/9/24 is one entry at 10.34 on the 19/9/24 4. There are only 2 entries for the 22/9/24 at 06.06 & 22.11 5. The entries for the 24/9/24 cease at 14.08 and they do not restart until 12.24 on the 25/9/24 6. The last entry on the 25/9/24 is at 14.35 and the next entry is not until 17.59 on the 26/9/24 7. The final entry on the 26/9/24 is at 20.54 and the first entry on the 27/9/24 is at 10.03. These records therefore have gaps of up to 27 hours. In addition the vast majority of records that do exist do not reveal whether Mr Coffey was actually repositioned as only one position is recorded. It is only on about 7 or 8 occasions that a repositioning has been recorded. The medical records from the hospital do not show repositioning every 2-4 hours and I found that Mr Coffey was probably not repositioned as required. In the particular circumstances of Mr Coffey this did not contribute to his death lack of repositioning does give rise to a risk of future deaths of those suffering from chest infections or, indeed, those particularly at risk of pressure damage. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reposition patients every 2-4 hours

Wider context from the report

“I heard evidence that it was important that Mr Coffey spent most of his time in a seated position rather than lying down. This was to assist with his ability to breathe more deeply and cough more effectively; both of which are of importance when treating chest infections especially in the context of a patient with rib fractures. The nursing witness for the trust confirmed that Mr Coffey should have been repositioned every 2-4 hours. It had been identified by the hospital during random monthly audits that this was either not being done or not being properly recorded. Frimley Trust, after the inquest concluded, provided confirmation of when Mr Coffey’s position was recorded during his stay. These reveal that on certain days almost no information is recorded and on other days it is possible to know his position on a 2-4 hourly basis. Of particular note is the following: 1. There is no record of his position from 16.39 on the 15/9/2024 to 06.51 on the 16/09/24, 2. The only record between 19.11 on the 16/9/24 and 04.18 on the 18/9/24 is one entry at 06.23 on the 17/9/24 3. The only record between 22.26 on the 18/9/24 and 01.51 on the 20/9/24 is one entry at 10.34 on the 19/9/24 4. There are only 2 entries for the 22/9/24 at 06.06 & 22.11 5. The entries for the 24/9/24 cease at 14.08 and they do not restart until 12.24 on the 25/9/24 6. The last entry on the 25/9/24 is at 14.35 and the next entry is not until 17.59 on the 26/9/24 7. The final entry on the 26/9/24 is at 20.54 and the first entry on the 27/9/24 is at 10.03. These records therefore have gaps of up to 27 hours. In addition the vast majority of records that do exist do not reveal whether Mr Coffey was actually repositioned as only one position is recorded. It is only on about 7 or 8 occasions that a repositioning has been recorded. The medical records from the hospital do not show repositioning every 2-4 hours and I found that Mr Coffey was probably not repositioned as required. In the particular circumstances of Mr Coffey this did not contribute to his death lack of repositioning does give rise to a risk of future deaths of those suffering from chest infections or, indeed, those particularly at risk of pressure damage. ”

Is this part of a recurring concern?

Yes — Failure to reliably reposition patients at required intervals.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Harm Free Care Audit Programme to test timely assessments and implementation of pressure-injury interventions.

Verbatim wording from the response

“A formal Harm Free Care Audit Programme is in place (commenced July 2025). The pressure injury prevention sections test out whether assessments have been done in a timely manner and whether the appropriate care interventions such as repositioning have been put in place. The audit in July 25 showed a 20% improvement in the documentation of the interventions from a previous audit (60% to 80%) compliance.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 3 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate EPR bulletins and targeted communications reinforcing timely, accurate repositioning documentation.

Verbatim wording from the response

“The Trust has also launched a targeted staff communication campaign, including the distribution of an EPR Bulletin to all relevant clinical teams, these are regularly shared to highlight key educational messages to staff. I understand that the Bulletin reinforcing the importance of timely and accurate documentation of patient repositioning was shared with your office in early July. To further support staff, the Trust has expanded our Digital Ambassadors Network, providing peer-to-peer training and access to ‘training buddies’ who can assist with EPR-related queries and reinforce best practice.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain system-driven EPR prompts that automatically trigger repositioning tasks at defined intervals and support ward- and patient-level auditing.

Verbatim wording from the response

“• While Purpose T recommends repositioning, it does not prompt it directly. Accordingly, we have worked with our electronic patient record (“EPR”) supplier EPIC to introduce task prompts at defined intervals, visible on the care plan interface to support compliance (as below). This work forms part of a broader pressure ulcer improvement programme aligned with the National Wound Care Strategy.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver education sessions and ward-based support on repositioning documentation, risk assessment and effective EPIC use.

Verbatim wording from the response

“Education sessions have also been delivered, and in addition the Trust Clinical Education and Practice Development Teams have been visited wards to support staff in practice with documentation of repositioning, risk assessments and using EPIC effectively.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 3 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand the Digital Ambassadors Network to provide peer training and EPR support for clinical staff.

Verbatim wording from the response

“The Trust has also launched a targeted staff communication campaign, including the distribution of an EPR Bulletin to all relevant clinical teams, these are regularly shared to highlight key educational messages to staff. I understand that the Bulletin reinforcing the importance of timely and accurate documentation of patient repositioning was shared with your office in early July. To further support staff, the Trust has expanded our Digital Ambassadors Network, providing peer-to-peer training and access to ‘training buddies’ who can assist with EPR-related queries and reinforce best practice.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Review data-validation processes for pressure-injury screening and schedule Trust-wide auditing and re-auditing for assurance.

    Stated by Frimley Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 July 2025.
  2. 2

    Work with the EPIC National Team to review and improve documents supplied to coroners for clarity, structure and usability.

    Stated by Frimley Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 16 July 2025.
  3. 3

    Participate in Stop the Pressure Week to reinforce awareness of pressure-injury prevention.

    Stated by Frimley Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 July 2025.
  4. 4

    Implement Purpose T pressure-injury screening across adult inpatient, emergency, maternity and paediatric services, adopting national ulcer categories and care pathways.

    Stated by Frimley Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 July 2025.
  5. 5

    Collaborate with the wider EPIC user network to identify best practices for presenting electronic clinical notes outside the system.

    Stated by Frimley Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 16 July 2025.
  6. 6

    Create and implement an improvement plan based on inquest learning, with monitoring by clinical governance teams.

    Stated by Frimley Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 16 July 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review data-validation processes for pressure-injury screening and schedule Trust-wide auditing and re-auditing for assurance.

Verbatim wording from the response

“• From 1 September 2025, the National Pressure Injury Screening Tool, Purpose T, will be implemented across adult inpatient and emergency departments, with maternity and paediatrics to follow later in December 2025. Through this period of change, the Trust will adopt the nationally recommended ulcer categories and care pathways, alongside a review of data validation processes. The Nursing, Midwifery and Therapies Board will be monitoring the progress and the governance processes with escalation through established documentation and digital safety groups, and in due course a Trust-wide audit will be planned, with re-auditing scheduled to provide internal assurance.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the EPIC National Team to review and improve documents supplied to coroners for clarity, structure and usability.

Verbatim wording from the response

“To address this, the Trust is working directly with EPIC National Team to review the current output documents provided to Coroners. The objective of this review is to enhance the clarity, structure, and usability of these records, ensuring they support the coroner’s review process effectively. In parallel, we are engaging in a collaborative learning initiative with the wider EPIC user network to understand common challenges in presenting electronic clinical notes ‘off system’ and identifying best practices to be adopted locally. Further, the Trust remain open to meet with the Senior Coroner for Berkshire to discuss this matter further.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 3 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in Stop the Pressure Week to reinforce awareness of pressure-injury prevention.

Verbatim wording from the response

“• Awareness will be further supported through participation in national initiatives such as Stop the Pressure Week in November 2025.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Purpose T pressure-injury screening across adult inpatient, emergency, maternity and paediatric services, adopting national ulcer categories and care pathways.

Verbatim wording from the response

“• From 1 September 2025, the National Pressure Injury Screening Tool, Purpose T, will be implemented across adult inpatient and emergency departments, with maternity and paediatrics to follow later in December 2025. Through this period of change, the Trust will adopt the nationally recommended ulcer categories and care pathways, alongside a review of data validation processes. The Nursing, Midwifery and Therapies Board will be monitoring the progress and the governance processes with escalation through established documentation and digital safety groups, and in due course a Trust-wide audit will be planned, with re-auditing scheduled to provide internal assurance.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 2 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with the wider EPIC user network to identify best practices for presenting electronic clinical notes outside the system.

Verbatim wording from the response

“To address this, the Trust is working directly with EPIC National Team to review the current output documents provided to Coroners. The objective of this review is to enhance the clarity, structure, and usability of these records, ensuring they support the coroner’s review process effectively. In parallel, we are engaging in a collaborative learning initiative with the wider EPIC user network to understand common challenges in presenting electronic clinical notes ‘off system’ and identifying best practices to be adopted locally. Further, the Trust remain open to meet with the Senior Coroner for Berkshire to discuss this matter further.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 3 · response
Published 16 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and implement an improvement plan based on inquest learning, with monitoring by clinical governance teams.

Verbatim wording from the response

“I hope that my response highlights the steps that the Trust has and will continue to take to improve the patient safety at the Trust, in particular repositioning which falls under the Pressure Injury Reduction improvement work stream. An improvement plan based on learning from this inquest, to include the actions above, will be created and actioned with monitoring by the appropriate clinical governance teams within the Trust.”

Source location

Response from Frimley Health NHS Foundation Trust
Page 3 · response
Published 16 July 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026