PFD report

Susan Margaret Williams · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 20 Jun 2024•Carmarthenshire and Pembrokeshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of provision on the Accident & Emergency Record Card to record medication prescription and administration
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Failure of the Medication Record to record medication prescription times
    Part of recurring concern: Inadequate recording of medication prescribing decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Implement completion of an actual administration time on Emergency Department medication cards and prohibit recording “stat” for intravenous antibiotics.

    Stated by Hywel Dda University LHBStated plannedThe respondent said that this action was planned when they made their response on 20 August 2024.
  2. Action

    Use ARK medication administration charts with dedicated recording fields for immediate doses and antibiotic administration times.

    Stated by Welsh GovernmentStated completedThe respondent said that this action was complete when they made their response on 20 August 2024.
  3. Action

    Implement electronic prescribing and medicines administration systems across Welsh hospitals, with timestamped prescribing and administration records and medication task lists.

    Stated by Welsh GovernmentStated in progressThe respondent said that this action was in progress when they made their response on 20 August 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Changes to the nationally approved Emergency Department medication chart must be considered by the national group, not unilaterally by the Health Board.

    Stated by Hywel Dda University LHBRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of provision on the Accident & Emergency Record Card to record medication prescription and administration

Wider context from the report

“2. In the course of the evidence, it also became apparent that the Accident & Emergency Record Card (known as the “Cas Card”) has no similar provision to record medication prescription and administration within its content. This would have been a separate point of reference for this purpose. Both of the documents referenced are understood to be used across the NHS in Wales and not confined to the Health Board in whose care Mrs Susan Margaret Williams was at the time. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the Medication Record to record medication prescription times

Wider context from the report

“1. The Medication Record shows the time that the medications are administered, but not the time that they were prescribed. In this case the evidence showed that the antibiotics were administered later than the other medications and there was a conflict between the prescribing clinician and the nurse administering the medications as to whether all of the medications had been prescribed at the same time. The concern in this case related to a potential delay in the administration of the antibiotic medication (considered to be a significant sepsis treatment), there being a period of some 90 minutes between the times entered on the Record for the administration of the analgesia and the anti-emetic. I consider this to be a concern as the lack of a recorded time of prescription highlights the possibility that there is no immediate means of referencing whether a prescribed medication has been administered within a reasonable time of it being prescribed. Although the factual findings in this inquest did not show a causative connection between the delays in the administration of the antibiotics, I consider this to be a concern that may result in a potential future death. ”

Is this part of a recurring concern?

Yes — Inadequate recording of medication prescribing decisions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement completion of an actual administration time on Emergency Department medication cards and prohibit recording “stat” for intravenous antibiotics.

Verbatim wording from the response

“In the interim we will implement that the “time to be given” box on the Medication Card (Emergency Department) is always completed with an actual time. Practitioners will be directed not to write “stat”. The time written will be the time when the antibiotic was prescribed, as immediate administration will always be required with intravenous”

Source location

Response from Hywel Dda University Health Board
Page 1 · response
Published 20 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use ARK medication administration charts with dedicated recording fields for immediate doses and antibiotic administration times.

Verbatim wording from the response

“use since 2022, includes features to ensure time critical medicines are administered at the appropriate time. These features include:”

Source location

Response from Welsh Government
Page 2 · response
Published 20 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement electronic prescribing and medicines administration systems across Welsh hospitals, with timestamped prescribing and administration records and medication task lists.

Verbatim wording from the response

“There are inherent risks with hard copy charts and one of the reasons why in September 2021, the Cabinet Secretary for Health and Social Care announced plans to introduce electronic prescribing and medicines administration (EPMA) systems in every hospital in Wales. All health boards are in the process of implementing EPMA solutions in their hospitals and Digital Health and Care Wales has confirmed both EPMA solutions being deployed in Wales record a timestamp for all activities which make alterations or add data to prescribing records. This includes prescribing and administration events. In future prescribing and administration events will therefore be fully auditable.”

Source location

Response from Welsh Government
Page 2 · response
Published 20 August 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Changes to the nationally approved Emergency Department medication chart must be considered by the national group, not unilaterally by the Health Board.

Verbatim wording from the response

“The medication chart in the Emergency Department is a Wales NHS approved chart. Hywel Dda University Health Board is not able to unilaterally change the chart, although it can put forward proposals for variations to the national group. The Learned Coroner will appreciate that this takes quite some time, and we are aware that the issue has been raised with the National Authority directly in a separate, but linked PFD Report.”

Source location

Response from Hywel Dda University Health Board
Page 1 · response
Published 20 August 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing ARK chart features provide mechanisms to record administration times for urgent and scheduled medicines.

Verbatim wording from the response

“The information which must be included on prescriptions is set out in regulation 217 of the Human Medicines Regulations 2012 as amended. Whilst there is no requirement for a prescription to contain the time a medicine was prescribed, there are clearly situations in which specifying an exact time for administration is important for the appropriate care of individual patients. The ARK hospital medication administration record which has been”

Source location

Response from Welsh Government
Page 1 · response
Published 20 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Audit clinical records to assess adherence to clinical record-keeping standards.

    Stated by Hywel Dda University LHBStated plannedThe respondent said that this action was planned when they made their response on 20 August 2024.
  2. 2

    Remind all clinicians of Health Board clinical record-keeping standards requiring each separate entry to be dated and timed.

    Stated by Hywel Dda University LHBStated completedThe respondent said that this action was complete when they made their response on 20 August 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit clinical records to assess adherence to clinical record-keeping standards.

Verbatim wording from the response

“The entry is not compliant with record keeping policy which states entries need to be timed. The timed entry represents the time of writing that entry in the notes unless annotated otherwise. Clinicians are expected to date and time every separate entry. We would not expect a clinician to write specifically what drugs they are prescribing in the narrative clinical record, though they may write ‘antibiotics’ for example, or the name of a drug in their narrative. The narrative, even if dated and timed, would never trigger a drug being given because the drug chart itself is what carries the legal prescription and includes dose, route, signature, and time to be given.”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 20 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind all clinicians of Health Board clinical record-keeping standards requiring each separate entry to be dated and timed.

Verbatim wording from the response

“The entry is not compliant with record keeping policy which states entries need to be timed. The timed entry represents the time of writing that entry in the notes unless annotated otherwise. Clinicians are expected to date and time every separate entry. We would not expect a clinician to write specifically what drugs they are prescribing in the narrative clinical record, though they may write ‘antibiotics’ for example, or the name of a drug in their narrative. The narrative, even if dated and timed, would never trigger a drug being given because the drug chart itself is what carries the legal prescription and includes dose, route, signature, and time to be given.”

Source location

Response from Hywel Dda University Health Board
Page 2 · response
Published 20 August 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026