PFD report

Steven Paul TURZYNSKI · Prevention of Future Deaths report

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Issued 6 Oct 2025•Gwent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
38

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to govern and monitor decisions on face to face dietetic appointments
    Part of recurring concern: Unreliable access to clinically necessary dietetic assessment and support
  2. Lack of adequate dietetic assessment
  3. Failure of communication between hospital and community dietetic teams
    Part of recurring concern: Failure to communicate clinically important information reliably between care servicesPart of recurring concern: Unsafe coordination of shared care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.25

  1. Action

    Maintain read-only Clinical WorkStation access for all Velindre dietitians as part of routine practice.

    Stated by Velindre NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  2. Action

    Complete ratification and implementation of the multidisciplinary team checklist for complex nutritional care patients.

    Stated by Velindre NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.
  3. Action

    Audit the multidisciplinary team checklist and share learning through quality and safety governance.

    Stated by Velindre NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The actions taken are considered robust enough to prevent future deaths related to dietetic support and provision.

    Stated by Velindre NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to govern and monitor decisions on face to face dietetic appointments

Wider context from the report

“Steven Paul Turzynski died from the effects of cancer, which was also responsible for his nutritional status. However the almost absent communication between the two dietetic teams and the lack of adequate assessment during the last 12 months of Steven’s life contributed to his poor nutritional state. I was informed at the inquest that the need for a face to face appointment is entirely a matter for the individual dietician. However, this decision making is not governed by guidelines nor is it monitored and can lead to an over-reliance of telephone assessments. ”

Is this part of a recurring concern?

Yes — Unreliable access to clinically necessary dietetic assessment and support.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of adequate dietetic assessment

Wider context from the report

“Steven Paul Turzynski died from the effects of cancer, which was also responsible for his nutritional status. However the almost absent communication between the two dietetic teams and the lack of adequate assessment during the last 12 months of Steven’s life contributed to his poor nutritional state. I was informed at the inquest that the need for a face to face appointment is entirely a matter for the individual dietician. However, this decision making is not governed by guidelines nor is it monitored and can lead to an over-reliance of telephone assessments. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of communication between hospital and community dietetic teams

Wider context from the report

“Steven Paul Turzynski died from the effects of cancer, which was also responsible for his nutritional status. However the almost absent communication between the two dietetic teams and the lack of adequate assessment during the last 12 months of Steven’s life contributed to his poor nutritional state. I was informed at the inquest that the need for a face to face appointment is entirely a matter for the individual dietician. However, this decision making is not governed by guidelines nor is it monitored and can lead to an over-reliance of telephone assessments. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unsafe coordination of shared care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain read-only Clinical WorkStation access for all Velindre dietitians as part of routine practice.

Verbatim wording from the response

“1. Safety action description (SMART): To ensure all Dietitians have access to Clinical WorkStation (CWS) to enable full notes to be accessible between VCS and ABUHB.”

Source location

Response from Velindre University NHS Trust
Page 10 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete ratification and implementation of the multidisciplinary team checklist for complex nutritional care patients.

Verbatim wording from the response

“3. Safety action description (SMART): To improve multi-disciplinary communication and working processes between VCS and ABUHB by introducing a shared communication protocol/checklist and establishing when urgent joint MDT meetings are required.”

Source location

Response from Velindre University NHS Trust
Page 7 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the multidisciplinary team checklist and share learning through quality and safety governance.

Verbatim wording from the response

“Proposed action: Draft MDT checklist will go through the internal ratification process and be implemented. To ensure the checklist is robust and fit for purpose, it is necessary to undertake an audit of the checklist. This will be recorded and tracked on our internal audit governance system (AMaT) and will be reported through internal governance at quality and safety board meetings.”

Source location

Response from Velindre University NHS Trust
Page 7 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monthly joint dietetic professional meetings with Aneurin Bevan University Health Board.

Verbatim wording from the response

“• Quarterly joint dietetic meetings with ABUHB to support shared learning and early escalation of any potential risks or issues”

Source location

Response from Velindre University NHS Trust
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the approved dietetic Standard Operating Procedure across relevant Velindre Cancer Service teams.

Verbatim wording from the response

“We also recognised following the inquest the risk of not seeing patients face to face and we have developed plans and guidelines to ensure the adequacy of dietetic assessments over the phone, and a minimum standard set for face-to-face consultations. The steps we have taken to date include benchmarking locally, regionally and nationally to help inform the development of a draft Standard Operating Procedure which, following approval, will be evaluated to ensure that it is embedded into practice.”

Source location

Response from Velindre University NHS Trust
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage with Welsh dietetic leaders to strengthen cross-boundary referral and patient handover processes.

Verbatim wording from the response

“• Active engagement with the Welsh Dietetic Leaders Advisory Group (WDLAG) to strengthen cross-boundary referral processes”

Source location

Response from Velindre University NHS Trust
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop dietetic assessment standards and a Standard Operating Procedure for telephone reviews and face-to-face consultations.

Verbatim wording from the response

“We also recognised following the inquest the risk of not seeing patients face to face and we have developed plans and guidelines to ensure the adequacy of dietetic assessments over the phone, and a minimum standard set for face-to-face consultations. The steps we have taken to date include benchmarking locally, regionally and nationally to help inform the development of a draft Standard Operating Procedure which, following approval, will be evaluated to ensure that it is embedded into practice.”

Source location

Response from Velindre University NHS Trust
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the implemented dietetic Standard Operating Procedure and share learning through quality and safety governance.

Verbatim wording from the response

“2. Safety action description (SMART): To provide assurance that the SOP developed under safety action #1 is robust and embedded into practice.”

Source location

Response from Velindre University NHS Trust
Page 12 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen dietetic governance through enhanced risk reporting, service-risk visibility and oversight of multidisciplinary clinical standards.

Verbatim wording from the response

“To ensure sustained system-wide improvements, Velindre Cancer Service has strengthened its governance arrangements relating to dietetic care, including enhanced reporting mechanisms, improved visibility of service risks, and increased oversight of multi-professional clinical standards. We have implemented a series of measures to improve co-working and communication between hospital and community dietetic services, including:”

Source location

Response from Velindre University NHS Trust
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a joint communication protocol for shared-care patients across hospital and community dietetic services.

Verbatim wording from the response

“To ensure sustained system-wide improvements, Velindre Cancer Service has strengthened its governance arrangements relating to dietetic care, including enhanced reporting mechanisms, improved visibility of service risks, and increased oversight of multi-professional clinical standards. We have implemented a series of measures to improve co-working and communication between hospital and community dietetic services, including:”

Source location

Response from Velindre University NHS Trust
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the interim shared-care transfer document for transfers between Velindre Cancer Service and Aneurin Bevan University Health Board.

Verbatim wording from the response

“• Development of an interim shared care transfer document until the All-Wales standard is formally approved”

Source location

Response from Velindre University NHS Trust
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formalise digital access arrangements across all health boards commissioned to provide services to Velindre Cancer Service.

Verbatim wording from the response

“3. Safety action description (SMART): To ensure replication of safety action #1 & 2 above, across all VCS commissioned health boards in Wales.”

Source location

Response from Velindre University NHS Trust
Page 11 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replicate pathway, communication and transfer safety processes across all health boards commissioned to provide services to Velindre Cancer Service.

Verbatim wording from the response

“5. To ensure replication of safety action #1,3 &4 above, across all VCS commissioned health boards in Wales.”

Source location

Response from Velindre University NHS Trust
Page 9 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise the dietetic Standard Operating Procedure and submit it for internal governance approval.

Verbatim wording from the response

“Proposed action: To finalise the Standard Operating Procedure (SOP) for dietetic provision of care and submit it through the Velindre Cancer Service (VCS) internal governance process for approval.”

Source location

Response from Velindre University NHS Trust
Page 11 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed peer review and clinical supervision within ABUHB dietetic governance, initially focusing on oncology cases.

Verbatim wording from the response

“• Quality Assurance: Peer review and clinical supervision sessions will be embedded into dietetic governance structures within ABUHB, focusing initially on oncology cases”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Grant appropriate ABUHB dietitians access to WCP clinical records.

Verbatim wording from the response

“• Shared Access to Clinical Records: Both organisations are reviewing long term digital interoperability options with potential single patient care records, dependant on Digital Health & Care Wales support. In the interim, read only access to ABUHB clinical system (CWS) has been granted to VUHNHST dieticians and WCP access will be granted to appropriate cohort of ABUHB Dietitians”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adapt the ABUHB booking process to facilitate face-to-face review as an initial assessment.

Verbatim wording from the response

“• Dietetic Assessment and Consultation Guideline: Development of an operating protocol to define clinical criteria for the mode of assessment. This will include consideration of disease complexity, nutritional risk, treatment phase, and patient preference. ABUHB booking process being adapted to facilitate face to face review as an initial assessment.”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct annual joint audits of adherence to the transfer-of-care standard and assessment protocol, reporting findings through governance groups.

Verbatim wording from the response

“• Annual Joint Audit: ABUHB and VUNHST will jointly audit adherence to the Dietetic Transfer of Care Standard Operating Procedure and Assessment Protocol, with findings reported to each organisation’s Nutrition & Hydration Group and/or Quality & Patient Safety assurance group”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold quarterly joint dietetic-lead meetings to review shared cases, incidents, communication issues and process improvement.

Verbatim wording from the response

“• Multidisciplinary Interface Meetings: Quarterly meetings will be held between ABUHB and VUHNHST dietetic leads to discuss and review any shared oncology cases, clinical incidents, resolve communication issues, and identify opportunities for process improvement”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide interim cross-organisational read-only clinical-record access for relevant dietitians.

Verbatim wording from the response

“• Shared Access to Clinical Records: Both organisations are reviewing long term digital interoperability options with potential single patient care records, dependant on Digital Health & Care Wales support. In the interim, read only access to ABUHB clinical system (CWS) has been granted to VUHNHST dieticians and WCP access will be granted to appropriate cohort of ABUHB Dietitians”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a decision-making tool requiring clinicians to document the rationale for remote or in-person assessment.

Verbatim wording from the response

“• Decision-Making Tool: Decision-making tool to be introduced, requiring clinicians to record their rationale for remote versus in-person assessment in the patient’s notes, promoting transparency and auditability”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Log communication deficiencies through Datix, review them jointly and feed identified learning into professional development.

Verbatim wording from the response

“• Exception and Learning Reporting: Any deficiencies or recurrent communication failures will be logged through Datix and reviewed at joint governance meetings. Themes and learning will be fed into professional development sessions.”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and update a dietetic assessment guideline defining criteria for face-to-face and remote consultations.

Verbatim wording from the response

“Assurance Statement The Health Board acknowledges the coroner’s concern regarding the absence of guidance for determining when dietetic assessments should be conducted face-to-face versus by telephone. The organisation, in collaboration with Velindre, is updating and enhancing existing clinical standards to guide assessment practice and ensure equity and quality of nutritional care”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a joint transfer-of-care standard operating procedure defining referral, handover, documentation, response-time and professional-contact requirements.

Verbatim wording from the response

“Assurance Statement Aneurin Bevan University Health Board (ABUHB) and Velindre University NHS Trust (VUNHST) recognise the coroner’s concern that inadequate communication between each organisations’ dietetic teams contributed to suboptimal nutritional management. Both organisations are committed to strengthening the safety and consistency of information exchange for all patients whose care is transferred across organisational boundaries.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain joint monitoring meetings to review action-plan progress, share learning and resolve cross-boundary issues.

Verbatim wording from the response

“At a system level, the Health Board and VUHNHST have committed to working in close partnership to maintain and monitor these improvements. Regular joint meetings between both organisations will review progress against the action plan, share emerging learning, and resolve any cross-boundary issues in real time.”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The actions taken are considered robust enough to prevent future deaths related to dietetic support and provision.

Verbatim wording from the response

“I hope that this response provides you with the assurance required that the action we have taken is robust enough to prevent future deaths related to dietetic support and provision.”

Source location

Response from Velindre University NHS Trust
Page 3 · response
Published 9 October 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.13

  1. 1

    Provide Clinical WorkStation access and training to new dietetic starters and record completion in staff training records.

    Stated by Velindre NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.
  2. 2

    Regularly audit implemented clinical pathways and report findings through internal governance.

    Stated by Velindre NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.
  3. 3

    Review, develop and implement Upper Gastrointestinal and Head and Neck dietetic clinical pathways across both organisations.

    Stated by Velindre NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  4. 4

    Collaborate with Digital Health Care Wales and health boards to address risks from multiple digital systems used across NHS Wales.

    Stated by Velindre NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.
  5. 5

    Monitor improvement work through the electronic quality tracker, executive reporting, committee oversight and monthly joint meetings with Aneurin Bevan University Health Board.

    Stated by Velindre NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  6. 6

    Develop enhanced digital documentation tools for nutrition and hydration care.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.
  7. 7

    Implement and operate a strengthened nutrition and hydration governance framework with strategic and operational oversight groups.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  8. 8

    Present learning from the case at the ABUHB patient quality and safety learning and improvement forum.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.
  9. 9

    Embed enhanced nutritional screening, fluid-balance monitoring, malnutrition escalation, documentation standards and ward accreditation requirements into routine practice.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  10. 10

    Increase clinical supervision and reflective learning within dietetic teams.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.
  11. 11

    Create and appoint a Consultant Dietitian post dedicated to nutrition and hydration.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 9 October 2025.
  12. 12

    Strengthen escalation frameworks for patients at nutritional risk.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2025.
  13. 13

    Integrate requisite improvement actions into the ABUHB Nutrition and Hydration Group workplan and review progress biannually.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 9 October 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Clinical WorkStation access and training to new dietetic starters and record completion in staff training records.

Verbatim wording from the response

“Proposed action: All new starters within the Dietetic department will have access and training to CWS which will be recorded on our training needs analysis records kept for all staff.”

Source location

Response from Velindre University NHS Trust
Page 10 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly audit implemented clinical pathways and report findings through internal governance.

Verbatim wording from the response

“2. Safety action description (SMART): To provide assurance that pathways developed under safety action #1 are completed and embedded into practice.”

Source location

Response from Velindre University NHS Trust
Page 6 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review, develop and implement Upper Gastrointestinal and Head and Neck dietetic clinical pathways across both organisations.

Verbatim wording from the response

“• Review and confirmation of Upper Gastrointestinal and Head & Neck clinical pathways”

Source location

Response from Velindre University NHS Trust
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with Digital Health Care Wales and health boards to address risks from multiple digital systems used across NHS Wales.

Verbatim wording from the response

“2. Safety action description (SMART): To schedule formal communication with the Chief AHP digital advisor in Digital Health Care Wales (DHCW) and Head of Dietetics at ABUHB, to review and discuss digital systems across Wales, identify any gaps or improvements, and agree on next steps for pathway optimisation.”

Source location

Response from Velindre University NHS Trust
Page 10 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor improvement work through the electronic quality tracker, executive reporting, committee oversight and monthly joint meetings with Aneurin Bevan University Health Board.

Verbatim wording from the response

“Governance and Monitoring”

Source location

Response from Velindre University NHS Trust
Page 3 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop enhanced digital documentation tools for nutrition and hydration care.

Verbatim wording from the response

“In parallel with the joint work undertaken with VUHNHST, ABUHB continues to strengthen its own internal systems to ensure that exacting standards of nutrition and hydration care are delivered consistently across all divisions. Locally, this includes the development of enhanced digital documentation tools, strengthened escalation frameworks for patients at nutritional risk, and increased use of clinical supervision and reflective learning within teams.”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and operate a strengthened nutrition and hydration governance framework with strategic and operational oversight groups.

Verbatim wording from the response

“To provide assurance that meaningful and lasting improvements are being achieved across the Health Board, we have implemented a strengthened governance framework dedicated to nutrition and hydration. This framework enhances organisational coordination, ensures accountability for quality improvement, and embeds systematic oversight within our Quality Management System.”

Source location

Response from Aneurin Bevan University Health Board
Page 1 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present learning from the case at the ABUHB patient quality and safety learning and improvement forum.

Verbatim wording from the response

“• Spreading the learning: Dietetics service will present learning from this case at the ABUHB patient quality & safety learning and improvement forum”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed enhanced nutritional screening, fluid-balance monitoring, malnutrition escalation, documentation standards and ward accreditation requirements into routine practice.

Verbatim wording from the response

“This governance model has already accelerated the delivery of targeted improvements, such as enhanced nutritional screening, included in our ward accreditation programme, monitoring of fluid balance, strengthened escalation processes for patients at risk of malnutrition, and improved documentation standards. These developments are now being embedded into routine practice through the Quality Management System, supporting a proactive and transparent approach to preventing avoidable harm. The Health Board has also recently created and successfully appointed the first Consultant Dietitian post in Wales with a specific remit for Nutrition and Hydration. This senior clinical leader will embed Nutrition and Hydration at the core of our clinical care and strategically in our policies and clinical pathways.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase clinical supervision and reflective learning within dietetic teams.

Verbatim wording from the response

“In parallel with the joint work undertaken with VUHNHST, ABUHB continues to strengthen its own internal systems to ensure that exacting standards of nutrition and hydration care are delivered consistently across all divisions. Locally, this includes the development of enhanced digital documentation tools, strengthened escalation frameworks for patients at nutritional risk, and increased use of clinical supervision and reflective learning within teams.”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and appoint a Consultant Dietitian post dedicated to nutrition and hydration.

Verbatim wording from the response

“This governance model has already accelerated the delivery of targeted improvements, such as enhanced nutritional screening, included in our ward accreditation programme, monitoring of fluid balance, strengthened escalation processes for patients at risk of malnutrition, and improved documentation standards. These developments are now being embedded into routine practice through the Quality Management System, supporting a proactive and transparent approach to preventing avoidable harm. The Health Board has also recently created and successfully appointed the first Consultant Dietitian post in Wales with a specific remit for Nutrition and Hydration. This senior clinical leader will embed Nutrition and Hydration at the core of our clinical care and strategically in our policies and clinical pathways.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen escalation frameworks for patients at nutritional risk.

Verbatim wording from the response

“In parallel with the joint work undertaken with VUHNHST, ABUHB continues to strengthen its own internal systems to ensure that exacting standards of nutrition and hydration care are delivered consistently across all divisions. Locally, this includes the development of enhanced digital documentation tools, strengthened escalation frameworks for patients at nutritional risk, and increased use of clinical supervision and reflective learning within teams.”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Integrate requisite improvement actions into the ABUHB Nutrition and Hydration Group workplan and review progress biannually.

Verbatim wording from the response

“• Workplan Integration: Requisite improvement actions will be included within the ABUHB Nutrition & Hydration Group workplan, with progress reviewed bi-annually and updates shared with VUHNHST governance partners”

Source location

Response from Aneurin Bevan University Health Board
Page 4 · response
Published 9 October 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026