PFD report

Michael James SWEENEY · Prevention of Future Deaths report

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Issued 23 Sep 2013•London North (Inner)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Reliance on “excited delirium” as an apparent diagnosis risking missed organic causes
    Part of recurring concern: Failure to consider or reconsider serious alternative diagnoses
  2. Lack of shared recognition of the term “excited delirium” across emergency services
    Part of recurring concern: Failure of emergency and search-and-rescue services to use mutually understood terminologyPart of recurring concern: Failure to reliably recognise and respond to acute behavioural disturbance
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Complete the joint MPS–LAS Memorandum of Understanding containing documented call-handling guidance and communication arrangements for suspected Acute Behavioural Disorder.

    Stated by Metropolitan Police ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 September 2013.
  2. Action

    Adopt Acute Behavioural Disorder as the common terminology for the relevant medical emergency.

    Stated by Metropolitan Police ServiceStated completedThe respondent said that this action was complete when they made their response on 23 September 2013.
  3. Action

    Encourage NHS partners to adopt Acute Behavioural Disorder terminology and increase supporting awareness of the condition.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 September 2013.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    “Extreme agitation” is rejected because its broad meaning could obscure the specific constellation of behaviours indicating a medical emergency.

    Stated by Metropolitan Police ServiceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reliance on “excited delirium” as an apparent diagnosis risking missed organic causes

Wider context from the report

“Police officers had clearly been trained in the condition described to them as excited delirium. The training was effective in facilitating their understanding of Mr Sweeney’s condition as a medical emergency. However, this term is not widely used in this country, and neither ambulance, nursing nor even some of the medical staff had heard of it in April 2011. It would be possible to give ambulance and hospital personnel an understanding of the term excited delirium. However, given that this describes a medical condition, it seems more logical for the police to follow health services in this, rather than the other way round. Moreover, although it did not happen in Mr Sweeney’s case, there could be situations where a person exhibits extreme agitation that is not related to an acute drug psychosis. There is the potential for an organic cause to be missed because of reliance on that term as an apparent diagnosis. Extreme agitation can be caused by conditions such as a bleed on the brain, sepsis from infection (e.g. meningitis), or a diabetic coma. From the evidence I heard, the safest and most effective way to deal with a person exhibiting such an acute behavioural disturbance seems to be simply to use the term “extreme agitation”. This describes the constellation of symptoms without purporting to diagnose the cause. 1. Such an approach would require the Metropolitan Police Service simply to amend the training it currently delivers, to describe the condition as “extreme agitation” rather than “excited delirium”. 2. The take home message that the condition is a medical emergency should still be part and parcel of the training, in just the way it is now. 3. This training would also need to be delivered in some form to police control staff, so that they recognise the importance of the term when an officer uses it, and pass this on to the ambulance service. 4. Finally, it would require London Ambulance Service to amend its protocols and training to recognise extreme agitation as a medical emergency and prioritise appropriately. ”

Is this part of a recurring concern?

Yes — Failure to consider or reconsider serious alternative diagnoses.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of shared recognition of the term “excited delirium” across emergency services

Wider context from the report

“Police officers had clearly been trained in the condition described to them as excited delirium. The training was effective in facilitating their understanding of Mr Sweeney’s condition as a medical emergency. However, this term is not widely used in this country, and neither ambulance, nursing nor even some of the medical staff had heard of it in April 2011. It would be possible to give ambulance and hospital personnel an understanding of the term excited delirium. However, given that this describes a medical condition, it seems more logical for the police to follow health services in this, rather than the other way round. Moreover, although it did not happen in Mr Sweeney’s case, there could be situations where a person exhibits extreme agitation that is not related to an acute drug psychosis. There is the potential for an organic cause to be missed because of reliance on that term as an apparent diagnosis. Extreme agitation can be caused by conditions such as a bleed on the brain, sepsis from infection (e.g. meningitis), or a diabetic coma. From the evidence I heard, the safest and most effective way to deal with a person exhibiting such an acute behavioural disturbance seems to be simply to use the term “extreme agitation”. This describes the constellation of symptoms without purporting to diagnose the cause. 1. Such an approach would require the Metropolitan Police Service simply to amend the training it currently delivers, to describe the condition as “extreme agitation” rather than “excited delirium”. 2. The take home message that the condition is a medical emergency should still be part and parcel of the training, in just the way it is now. 3. This training would also need to be delivered in some form to police control staff, so that they recognise the importance of the term when an officer uses it, and pass this on to the ambulance service. 4. Finally, it would require London Ambulance Service to amend its protocols and training to recognise extreme agitation as a medical emergency and prioritise appropriately. ”

Is this part of a recurring concern?

Yes — Failure of emergency and search-and-rescue services to use mutually understood terminology; Failure to reliably recognise and respond to acute behavioural disturbance.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the joint MPS–LAS Memorandum of Understanding containing documented call-handling guidance and communication arrangements for suspected Acute Behavioural Disorder.

Verbatim wording from the response

“Point 4 above is of course a matter for the London Ambulance Service. I understand they will be replying to you separately on this. I would anticipate however that they will in that response make reference to the adoption of a new Memorandum of Understanding between our respective services, on providing ‘...guidance on joint working including use of CAD Link and Joint Response Units’, which we are now in the final stages of completing.”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 2 · response
Published 23 September 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adopt Acute Behavioural Disorder as the common terminology for the relevant medical emergency.

Verbatim wording from the response

“Secondly, both national and Metropolitan Police training on the correct terminology to use have in fact already moved on since the date of this incident. Though the ‘constellation of behaviours’ has at various points in the developing knowledge about it’s causes and effects been known (inter alia) as ‘cocaine psychosis’, and ‘excited delirium’, since 2010 the generally recognised phrase within UK police texts has been ‘Acute Behavioural Disorder’ (‘ABD’). This phrase was chosen to provide exactly the “ ‘precision without ‘diagnosis’ “ you indicated would be a necessary element of any common terminology adopted. Inspector ████████ provides the practitioner’s context:”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 3 · response
Published 23 September 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Encourage NHS partners to adopt Acute Behavioural Disorder terminology and increase supporting awareness of the condition.

Verbatim wording from the response

“The potential information gap for MPS civil staff working at Central Communications Command who do not receive this training routinely has been addressed by the issuing of direct practice notes, and supported by a programme of in-house training on awareness of the issues and correct procedures to adopt. Meanwhile, the development of a detailed and documented joint agency call-handling protocol with our partners at London Ambulance Service, contained within the new Memorandum of Understanding, gives both ‘First Responder’ agencies a common wellspring of guidance to draw upon, a robust channel of communication where ABD is suspected, and clarity regarding the expectations each agency can have of the other’s response in these circumstances. It is now important that staff in emergency departments are also made aware of this condition and its management.”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 5 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Direct Central Communications Command staff to identify relevant calls in messages to the ambulance service and provide supporting training on awareness and procedures.

Verbatim wording from the response

“These moves to enhance staff awareness of the condition and the terminology of ABD to describe it, undertaken by our partners in the LAS, have been mirrored in steps undertaken within our own call-handling centre, the Central Communications Command (CCC). On the 20th September 2013, Chief Inspector Horwood issued the following practice direction to all Central Communications Command Staff:”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 4 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain Acute Behavioural Disorder content in officers’ regular Officer Safety and Emergency Life Support training, including refresher training.

Verbatim wording from the response

“The generic term Acute Behaviour Disorder was selected as the most appropriate term and ABD was subsequently fast-tracked into the National Personal Safety Manual. The Faculty of Forensic and Legal Medicine also adopted the terminology of ABD, and have produced guidance on the management of this condition. The medical implications of the manual's techniques and guidance (including ABD) were reviewed by Professor ████████ in 2010. Furthermore, additional improvements were most recently made to the ABD advice by Professor ████████ in 2012, following Rule 43 advice in another case.”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 3 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise terminology and guidance issues through the national Ambulance Service Mental Health Working Group for review.

Verbatim wording from the response

“excited delirium, which specifically relates to police incapacitant devices (TASERS). We have raised this issue through the national Ambulance Service Mental Health Working Group, asking them to look both at the appropriate terminology and guidance around the subject matter itself. The national Ambulance Service Mental Health Working Group has confirmed that they will issue a position statement about the use of an appropriate term following a response to their proposal from the Royal College of Psychiatrists.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 3 · response
Published 23 September 2013

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Educate staff and communicate terminology covering acute behavioural disturbance and excited delirium.

Verbatim wording from the response

“The LAS alongside our colleagues in the Police Services in London currently use the term acute behavioural disturbance (ABD) to describe the clinical manifestation of disturbed behavior, which is often associated with recreational drug use and / or some aspects of mental health. The term is described by the Faculty of Forensic and Legal Medicine of the Royal College of Physicians (England) in their helpful guidelines paper dealing with the recognition and treatment of this clinical presentation¹. It is from these guidelines, produced by this leading clinical authority on the subject, that the LAS have taken the view that the term “acute behavioural disturbance” (ABD) is appropriate to describe this group of patients and have used this term in the education of our staff.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the response with the Pan-London Emergency Department Consultants Group to disseminate the term acute behavioural disturbance.

Verbatim wording from the response

“We recognise that the evidence you heard was that some Emergency Department staff were not familiar with the term ABD and as such we will share this response with the Pan-London Emergency Department Consultants Group in order to disseminate the use of the term ABD to the Emergency Departments in London.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Upgrade police-originated calls involving acute behavioural disturbance, cocaine toxicity or physical restraint to the highest response category.

Verbatim wording from the response

“In essence, it is the use of the word “acute” that is felt to be key. Since April 2013 the LAS has been upgrading the triage category (to our highest level of response) of calls from the police where there is information which notes the patient is suffering from acute behavioural disturbance, cocaine toxicity, or is being physically restrained.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

“Extreme agitation” is rejected because its broad meaning could obscure the specific constellation of behaviours indicating a medical emergency.

Verbatim wording from the response

“However, the use of the particular phrase ‘extreme agitation’ in place of ‘extreme delirium’ was universally rejected, by both the local partner agencies approached by ████████ through the Clinical Panel, and by the setters of national police policy through the Association of Chief Police Officers, as reported by Inspector ████████ The reasons for this were as follows:”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Acute Behavioural Disorder training makes additional police training changes on terminology and recognising the medical emergency unnecessary.

Verbatim wording from the response

“Your recommendation regarding a common terminology has been accepted by all partners. It is respectfully submitted however that the adoption by the London Ambulance Service of the term ‘Acute Behavioural Disorder’ as the term of choice effectively negates the additional training changes recommended in points 1 and 2 of your report, as active training on ABD and responses to it remain an ongoing element in all regular refresher training sessions for police officers, and this, we are given to understand, is now being paralleled within the LAS via their own training and practice direction regimes.”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 5 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The term “extremely agitated” does not adequately describe this presentation and may not prompt an appropriate timely response.

Verbatim wording from the response

“On 18th October 2013 at the meeting of the Metropolitan Police Clinical Advisory Group, there was consensus that the term ABD was already in common use by paramedics, Emergency Medical Technicians, police officers and the forensic clinicians. The Group has senior medical and clinical representation from the LAS, the Metropolitan Police Forensic Medical Services, and the Education and Training Departments of both organisations. The group’s view was that to re-educate our staff on the use of a different term would be challenging, and may well present a greater risk by using terminology that the pre hospital multi-disciplinary team may not be familiar with. It was felt that the term “extremely agitated” does not adequately describe this particular clinical presentation, is open to wide interpretation, and would not prompt the appropriate timely response.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Protocols and training will not change to adopt the recommended terminology unless and until it accords with national ambulance-service guidance.

Verbatim wording from the response

“The London Ambulance Service NHS Trust (the LAS) remains of the view that ‘acute behavioural disturbance’ is the term that most accurately reflects the presentations of this group of patients as well as being recognised by the appropriate bodies and we do not consider that the recommendation can be agreed unless / until the change in terminology accords with national guidance for UK ambulance services.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 1 · response
Published 23 September 2013

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Develop a patient group direction enabling certain paramedics to use midazolam for pre-hospital treatment of acute behavioural disturbance.

    Stated by London Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 23 September 2013.
  2. 2

    Raise the profile of markedly deranged behaviour and its associated risks.

    Stated by London Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 23 September 2013.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Amending ambulance-service protocols is a matter for the London Ambulance Service, which will respond separately.

    Stated by Metropolitan Police ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a patient group direction enabling certain paramedics to use midazolam for pre-hospital treatment of acute behavioural disturbance.

Verbatim wording from the response

“The term “excited delirium” has also been used historically within the LAS and as such our recent communications will staff have included reference to both ABD and excited delirium. The LAS takes the view that the term ABD is now in common use between the police and the LAS and by specialist clinicians involved in the management of these patients. The LAS is also using the term of acute behavioural disturbance within the patient group direction that is currently going through the clinical governance processes of the LAS to allow certain paramedics to use midazolam in assisting in the pre-hospital treatment of acute behavioural disturbance.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 2 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the profile of markedly deranged behaviour and its associated risks.

Verbatim wording from the response

“The LAS has worked consistently over the last 10 years to raise the profile of patients with markedly deranged behaviour, and the associated risk profile that exists for these patients.”

Source location

2013-0236-Response-by-London-Ambulance-Service
Page 1 · response
Published 23 September 2013

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amending ambulance-service protocols is a matter for the London Ambulance Service, which will respond separately.

Verbatim wording from the response

“Point 4 above is of course a matter for the London Ambulance Service. I understand they will be replying to you separately on this. I would anticipate however that they will in that response make reference to the adoption of a new Memorandum of Understanding between our respective services, on providing ‘...guidance on joint working including use of CAD Link and Joint Response Units’, which we are now in the final stages of completing.”

Source location

2013-0236-Response-by-Metropolitan-Police
Page 2 · response
Published 23 September 2013

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026