PFD report

Dr Malcolm Dixon · Prevention of Future Deaths report

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Issued 25 Nov 2021•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
0

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure of electronic care records to preserve auditable timestamps and record actual entry times
    Part of recurring concern: Unreliable traceability of retrospective amendments to safety records
  2. Lack of standardised observation charts and completion rules on mental health wards
    Part of recurring concern: Unreliable observation of patients in specialist mental health unitsPart of recurring concern: Unreliable patient observation arrangements
  3. Lack of professional documentation requirements for unregistered ward staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Providers are responsible for assessing system fitness, training staff, intended use and clinical safety because approved digital systems are not mandatory.

    Stated by JAMES MORRIS MPRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of electronic care records to preserve auditable timestamps and record actual entry times

Wider context from the report

“2. For similar reasons, it is a matter of concern that automatic time-stamps generated by electronic care records systems can be overwritten by users without the corresponding record showing clearly that this has happened, whilst also recording of the actual time an entry has been made. ”

Is this part of a recurring concern?

Yes — Unreliable traceability of retrospective amendments to safety records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of standardised observation charts and completion rules on mental health wards

Wider context from the report

“1. Given the particular importance of documented observations being taken at specific intervals on mental health wards, it is a matter of concern that standardised observation charts (together with accompanying standard rules as to how they should be completed) are not in use across these settings both in the NHS and private sectors; ”

Is this part of a recurring concern?

Yes — Unreliable observation of patients in specialist mental health units; Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of professional documentation requirements for unregistered ward staff

Wider context from the report

“3. It is a matter of concern that, where record keeping on a ward is undertaken by unregistered staff such as Nursing Assistants and Healthcare Assistants, such individuals are not subject to professional requirements in respect of documentation, such as those which exist for doctors and nurses. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Providers are responsible for assessing system fitness, training staff, intended use and clinical safety because approved digital systems are not mandatory.

Verbatim wording from the response

“More generally, NHS Digital’s jurisdiction is limited to operating nationally specified requirements, with deployment of systems that meet such requirements supported by national assurance. This may take the form of independent assurance or through a framework of self-declaration against mandated requirements. NHS Digital does, for example, operate the Digital Care Services catalogue supporting eligible users to buy assured digital tools and systems through approved frameworks. However, the use of these is not mandatory and providers remain responsible for: i) assessing whether the functionality is fit for their purposes; ii) training and ensuring staff use such systems as intended; and iii) ensuring the clinical safety of their patients.”

Source location

Response from DHSC
Page 2 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Specification of IT systems used within mental health settings falls outside NHS Digital’s remit.

Verbatim wording from the response

“NHS Digital’s remit does not include the specification of IT systems used within Mental Health Settings. Furthermore, from a clinical perspective, it is agreed that electronic patient record systems should allow users to edit automatically-generated time stamps to accurately reflect when an observation actually took place as often it will not be contemporaneous, and that associated audit trail should show the time the record entry was made and subsequent changes to it.”

Source location

Response from DHSC
Page 2 · response
Published 29 November 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026