PFD report

Mr John Higgs · Prevention of Future Deaths report

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Issued 10 Apr 2017•South Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to ensure independent noticing and recording of unexpected significant radiological findings
  2. Unavailability of a system red flag for unexpected significant radiological findings
    Part of recurring concern: Unreliable clinical safety-alert systems
  3. Lack of a radiology protocol for non-cancerous significant and potentially life-threatening findings
    Part of recurring concern: Failure to communicate clinically significant diagnostic findings to patients and care providersPart of recurring concern: Unreliable communication of patient-care information between clinical staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Re-issue the radiological findings guidance to relevant clinical staff who joined after 2016.

    Stated by Barnsley Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 17 May 2017.
  2. Action

    Use electronic reporting systems to flag serious incidental radiological findings to treating clinicians.

    Stated by Barnsley Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 May 2017.
  3. Action

    Maintain updated guidance for communicating critical or urgent unexpected significant radiological findings.

    Stated by Barnsley Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 May 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Limited NHS resources and technical lack of uniformity prevent an electronic results workflow from being made fool-proof.

    Stated by Barnsley Hospital NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure independent noticing and recording of unexpected significant radiological findings

Wider context from the report

“The inquest heard that the Trust now relies on an electronic system rather than the paper system as it did in 2011. However, any unexpected significant/serious radiological finding are still included in a report that is only sent to the Consultant in charge of the care and it is a matter for that doctor to notice that part of the report and to input this information on the system as a message. In essence, the process appears to be the same, it the mode of recording the information that had changed from paper to computer. No other measures have been put in place and the system is still reliant on one doctor noticing and recording the information. In addition, the Court heard there was no facility to place a “red flag” on the system to increase the likelihood of other clinicians being made aware of these unexpected and significant findings. The Trust has a radiology protocol for “unexpected cancer pathology” where the results are sent to the treating Consultant but also sent to the MDT Cancer Co-ordinator for action but no such protocol exists for non- cancerous but significant and potentially life threatening findings. The Secretary of State for Health is asked to consider whether it is appropriate for Trust to review its systems and procedures in place in relation to “unexpected (non-cancerous) radiological findings because HMAC ████████ is concerned that this situation could occur again. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of a system red flag for unexpected significant radiological findings

Wider context from the report

“The inquest heard that the Trust now relies on an electronic system rather than the paper system as it did in 2011. However, any unexpected significant/serious radiological finding are still included in a report that is only sent to the Consultant in charge of the care and it is a matter for that doctor to notice that part of the report and to input this information on the system as a message. In essence, the process appears to be the same, it the mode of recording the information that had changed from paper to computer. No other measures have been put in place and the system is still reliant on one doctor noticing and recording the information. In addition, the Court heard there was no facility to place a “red flag” on the system to increase the likelihood of other clinicians being made aware of these unexpected and significant findings. The Trust has a radiology protocol for “unexpected cancer pathology” where the results are sent to the treating Consultant but also sent to the MDT Cancer Co-ordinator for action but no such protocol exists for non- cancerous but significant and potentially life threatening findings. The Secretary of State for Health is asked to consider whether it is appropriate for Trust to review its systems and procedures in place in relation to “unexpected (non-cancerous) radiological findings because HMAC ████████ is concerned that this situation could occur again. ”

Is this part of a recurring concern?

Yes — Unreliable clinical safety-alert systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a radiology protocol for non-cancerous significant and potentially life-threatening findings

Wider context from the report

“The inquest heard that the Trust now relies on an electronic system rather than the paper system as it did in 2011. However, any unexpected significant/serious radiological finding are still included in a report that is only sent to the Consultant in charge of the care and it is a matter for that doctor to notice that part of the report and to input this information on the system as a message. In essence, the process appears to be the same, it the mode of recording the information that had changed from paper to computer. No other measures have been put in place and the system is still reliant on one doctor noticing and recording the information. In addition, the Court heard there was no facility to place a “red flag” on the system to increase the likelihood of other clinicians being made aware of these unexpected and significant findings. The Trust has a radiology protocol for “unexpected cancer pathology” where the results are sent to the treating Consultant but also sent to the MDT Cancer Co-ordinator for action but no such protocol exists for non- cancerous but significant and potentially life threatening findings. The Secretary of State for Health is asked to consider whether it is appropriate for Trust to review its systems and procedures in place in relation to “unexpected (non-cancerous) radiological findings because HMAC ████████ is concerned that this situation could occur again. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically significant diagnostic findings to patients and care providers; Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-issue the radiological findings guidance to relevant clinical staff who joined after 2016.

Verbatim wording from the response

“We will ensure that the Guidance is re-issued to the relevant clinical staff who have joined our organisation after 2016. We have included the Guidance as the basis of the Patient Safety Bulletin. In addition, the policy and Regulation 28 response will be reviewed and disseminated at the quarterly Quality and Governance Committee which is attended by senior medical, nursing and managerial staff.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use electronic reporting systems to flag serious incidental radiological findings to treating clinicians.

Verbatim wording from the response

“████████ confirms the combination of the new Guidance, advice sought and the electronic reporting systems (ICE) now in place would significantly reduce the risk of a similar incident occurring in the future. The radiologist would be able to flag up a serious incidental finding to the treating clinician for their prompt action.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain updated guidance for communicating critical or urgent unexpected significant radiological findings.

Verbatim wording from the response

“By way of background the Guidance came in to existence on 16 January 2012 (EXH 1 and 1A) and was completely re-written and comprehensively updated in October 2015 by ████████ In line with Trust policy review requirements, this document has been re-reviewed and minor changes made in July 2016 (EXH 3). The versions of the Guidance from January 2012 to date are enclosed and for your information and consideration.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work towards implementing the Royal College of Radiologists’ standards for radiological report communication and fail-safe alerts.

Verbatim wording from the response

“In addition RCR’s Standards for the communication of radiological reports and fail-safe alert notification (2016) which contains 10 recommended standards, and which the Trust is working towards.”

Source location

John-higgs-Response
Page 3 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Limited NHS resources and technical lack of uniformity prevent an electronic results workflow from being made fool-proof.

Verbatim wording from the response

“legislation making it a legal duty of the requesting clinician to acknowledge and act on test results (Ireland and the US). The NHS has neither the resource and technical uniformity to make an electronic workflow fool-proof and does not have a track record of taking action in clear failures of NPSA 16.”

Source location

John-higgs-Response
Page 3 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Guidance and ICE electronic reporting systems are considered sufficient to significantly reduce the risk of similar radiological communication failures and future deaths.

Verbatim wording from the response

“████████ confirms the combination of the new Guidance, advice sought and the electronic reporting systems (ICE) now in place would significantly reduce the risk of a similar incident occurring in the future. The radiologist would be able to flag up a serious incidental finding to the treating clinician for their prompt action.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Review and disseminate the policy and Regulation 28 response through the quarterly Quality and Governance Committee.

    Stated by Barnsley Hospital NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 17 May 2017.
  2. 2

    Request NHS Benchmarking Network consideration of compliance with the standards in its annual census.

    Stated by Barnsley Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 May 2017.
  3. 3

    Include the radiological findings guidance in a Patient Safety Bulletin.

    Stated by Barnsley Hospital NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 17 May 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and disseminate the policy and Regulation 28 response through the quarterly Quality and Governance Committee.

Verbatim wording from the response

“We will ensure that the Guidance is re-issued to the relevant clinical staff who have joined our organisation after 2016. We have included the Guidance as the basis of the Patient Safety Bulletin. In addition, the policy and Regulation 28 response will be reviewed and disseminated at the quarterly Quality and Governance Committee which is attended by senior medical, nursing and managerial staff.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request NHS Benchmarking Network consideration of compliance with the standards in its annual census.

Verbatim wording from the response

“The Trust has asked the NHS Benchmarking Network to consider compliance with implementation of the standards in this year’s census.”

Source location

John-higgs-Response
Page 3 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include the radiological findings guidance in a Patient Safety Bulletin.

Verbatim wording from the response

“We will ensure that the Guidance is re-issued to the relevant clinical staff who have joined our organisation after 2016. We have included the Guidance as the basis of the Patient Safety Bulletin. In addition, the policy and Regulation 28 response will be reviewed and disseminated at the quarterly Quality and Governance Committee which is attended by senior medical, nursing and managerial staff.”

Source location

John-higgs-Response
Page 2 · response
Published 17 May 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026