PFD report

Peter John Harris · Prevention of Future Deaths report

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Issued 20 Jul 2023•City of London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to alert requesting teams to suspicious radiological findings treated as expected findings
    Part of recurring concern: Failure to communicate clinically significant diagnostic findings to patients and care providersPart of recurring concern: Unreliable clinical safety-alert systems
  2. Failure to require use of read receipts for radiology reports
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Launch the Aptvision radiology referral system during the week commencing 30 October 2023.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.
  2. Action

    Add the radiological requesting, review, and expectation process to the Chief Medical Officer’s three-day induction programme for new consultants.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.
  3. Action

    Develop a unified North-East London cancer-alert policy through collaborative clinical leadership work.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Requesting doctors and clinical teams are responsible for promptly reading and acting on radiology reports and fail-safe alerts, including leave cover.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to alert requesting teams to suspicious radiological findings treated as expected findings

Wider context from the report

“Concern 1: The Trust’s new policy is concerned with ensuring that unexpected cancer or other critical radiological findings are highlighted to the requesting team. However, the evidence at the inquest suggested that requesting team were not alerted to the suspicious outcome of the Deceased’s November 2020 scan because it was an expected finding; as stated above, I was told that the radiologist’s report was not escalated or alerted to the clinical or multi-disciplinary teams because the requesting form had indicated that the scan was to rule out malignancy and the outcome was not, therefore, treated as unexpected. I am concerned, therefore, that the same could happen again, despite the changes which have been made. I did not consider that ████████ was able to address this concern satisfactorily in his evidence. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically significant diagnostic findings to patients and care providers; Unreliable clinical safety-alert systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to require use of read receipts for radiology reports

Wider context from the report

“Concern 2: The new electronic system is introducing a “read receipt” feature which, if used, would enable identification of reports which have not been opened and read by the requesting team in a timely manner. I am concerned, however, that the use of the read receipt is optional as this will inevitably undermine the extent to which any monitoring system will be able to spot and identify unread reports. I did not consider that either ████████, nor the Consultant Colorectal Surgeon from whom I heard evidence about the plans for monitoring in the surgical department of Queens Hospital, were able to address this concern satisfactorily in their evidence. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch the Aptvision radiology referral system during the week commencing 30 October 2023.

Verbatim wording from the response

“1. Aptvision Radiology Referral System – this new Radiology Requesting System is planned to live week commencing 30 October 2023.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add the radiological requesting, review, and expectation process to the Chief Medical Officer’s three-day induction programme for new consultants.

Verbatim wording from the response

“The Radiological Requesting, Review and Expectation process as detailed in this response will be added to the New Consultants 3-day Induction programme run by the CMO.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 3 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a unified North-East London cancer-alert policy through collaborative clinical leadership work.

Verbatim wording from the response

“7. Collaborative Working - On 04 July 2023 Dr Ghadge, Consultant Radiologist and Clinical Lead for Radiology, presented the BHRUT’s Policy on Incidental Finding at the North-East London (NEL) Clinical Leadership Group for peer review. This group’s membership comprises of the Quality and Safety Leads (Consultant grade) from Whipps Cross Hospital, St Bartholomew Hospital, the Royal London Hospital, the Homerton and Newham Hospital. The progress made by BHRUT was recognised and the group members agreed to devise a Unified Incidental Finding Policy across NEL. At the last meeting (01 September 2023), it was agreed that a policy for Cancer Alerts would be developed whereas Critical non-cancer alerts would vary as per local needs. The next meeting planned is 01 December 2023.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 3 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide specialty access to reports identifying unacknowledged results and issue fortnightly updates highlighting reports unread after seven days for governance oversight.

Verbatim wording from the response

“4. Oversight of Reporting - Speciality Specific Reports – Requesting Specialties will be provided with direct access to Business Information (BI) reports summarising a list of patients for whom results have not been acknowledged by the requesting clinician. Once access has been provided, each of the Clinical Groups (CGs) will use the information for local discussion and management through their own Governance/ Quality and Safety meetings. A fortnightly status update will be produced and fed back to each of the CGs/ Specialties highlighting those reports that have not been read at 7 days. It is anticipated that the SitRep will include:”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an electronic acknowledgement function for referrers to confirm receipt of finalised radiology reports and urgent notifications, supported by user training.

Verbatim wording from the response

“2. Acknowledgement Feature – Following a finalised radiological report, alongside any urgent notifications produced by radiology, an “acknowledgment” button is available. The “acknowledgment” button functionality allows all referrers involved in the initial radiology request to electronically select and acknowledge the receipt of the patient’s radiological report. The referral portal⁴ training material and learning outcomes for users, will emphasise the requirement of acknowledging results.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Alert referrers electronically to expected, unexpected, and newly detected cancers and critical or significant non-cancer findings, with verbal escalation for emergency findings.

Verbatim wording from the response

“1. The Radiology department will alert/notify the referrer’s/requesters to all imaging with:”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 1 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require specialties to create shared mailboxes receiving imaging-report notifications alongside named consultants’ individual worklists.

Verbatim wording from the response

“5. Speciality Specific Mailboxes – will be created by the Specialties. This is as an additional safeguard where the notification of imaging report will be sent to a group email in addition to the named consultants individual worklist. Access to shared mailbox will be agreed by the Specialty.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Requesting doctors and clinical teams are responsible for promptly reading and acting on radiology reports and fail-safe alerts, including leave cover.

Verbatim wording from the response

“It is the responsibility of the requesting doctor and/or their clinical team to read and act upon the report findings and fail-safe alerts as quickly and efficiently as possible. This extends to ensuring robust mechanisms are in place and resourced to cover leave within clinical teams or practices.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Develop, track, and communicate a version-controlled SMART action plan to coordinate and share prevention actions with stakeholders.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.
  2. 2

    Provide referring teams with worklists showing requested imaging and radiological reports, including a later consultant- or team-based view.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.
  3. 3

    Require each specialty to identify report recipients and account for annual leave, sickness, and staff turnover in its notification arrangements.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 July 2023.
  4. 4

    Present the incidental-finding policy to the North-East London Clinical Leadership Group for peer review and collaborative safety development.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 July 2023.
  5. 5

    Implement an approved standard operating procedure for managing incidental pulmonary nodules identified on imaging.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 July 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, track, and communicate a version-controlled SMART action plan to coordinate and share prevention actions with stakeholders.

Verbatim wording from the response

“A version-controlled Action Plan will be developed, tracked, and communicated so that all actions are SMART, coordinated, prioritised, and shared with key stakeholders.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 1 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide referring teams with worklists showing requested imaging and radiological reports, including a later consultant- or team-based view.

Verbatim wording from the response

“3. Viewable Worklists – It is planned that a viewable worklist of requested imaging and radiological report by referring location /area will be available in the initial release of the referral portal. A secondary release is planned to allow consultants/referrers to view a worklist based who was involved in the requesting process e.g., individual consultant or a group of named team members.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require each specialty to identify report recipients and account for annual leave, sickness, and staff turnover in its notification arrangements.

Verbatim wording from the response

“6. Chief Medical Officer Message - To facilitate prompt review, acknowledgement, and action on all imaging reports by referrers. The CMO (or nominated deputy) will inform each CG of the requirement that each of the”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 2 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the incidental-finding policy to the North-East London Clinical Leadership Group for peer review and collaborative safety development.

Verbatim wording from the response

“7. Collaborative Working - On 04 July 2023 Dr Ghadge, Consultant Radiologist and Clinical Lead for Radiology, presented the BHRUT’s Policy on Incidental Finding at the North-East London (NEL) Clinical Leadership Group for peer review. This group’s membership comprises of the Quality and Safety Leads (Consultant grade) from Whipps Cross Hospital, St Bartholomew Hospital, the Royal London Hospital, the Homerton and Newham Hospital. The progress made by BHRUT was recognised and the group members agreed to devise a Unified Incidental Finding Policy across NEL. At the last meeting (01 September 2023), it was agreed that a policy for Cancer Alerts would be developed whereas Critical non-cancer alerts would vary as per local needs. The next meeting planned is 01 December 2023.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 3 · response
Published 21 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an approved standard operating procedure for managing incidental pulmonary nodules identified on imaging.

Verbatim wording from the response

“5. Solitary Pulmonary Nodule Clinic Standard Operating Procedure (SOP). This document has been included to provide further assurance to HM Coroner regarding the management of lung nodules highlighted as an incidental finding. This process was approved after the Serious Incident and demonstrates that there is process in the Trust for the management of Incidental Findings of nodules.”

Source location

Response from Barking, Havering and Redbridge University Hospitals
Page 3 · response
Published 21 July 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026