PFD report

Finnian Gabriel Denney Kitson · Prevention of Future Deaths report

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Issued 27 Jan 2022•Manchester City

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to provide a separate, explicit option to disclose mental health illness on application forms
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Introduce revised application health-question wording, help text and categories with greater emphasis on mental health for the 2023 entry cycle.

    Stated by Universities and Colleges Admissions ServiceStated plannedThe respondent said that this action was planned when they made their response on 31 January 2022.
  2. Action

    Update the application health question’s help text and on-screen wording to broaden coverage of conditions and impairments.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 31 January 2022.
  3. Action

    Convene a summer 2022 event to revisit the UCAS application question and reassess whether the existing approach remains appropriate.

    Stated by Universities and Colleges Admissions ServiceStated plannedThe respondent said that this action was planned when they made their response on 31 January 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The UCAS question format was considered fit for purpose, although its wording, help text and categories required updating.

    Stated by Universities and Colleges Admissions ServiceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide a separate, explicit option to disclose mental health illness on application forms

Wider context from the report

“The option for applicants to disclose a mental health illness should be considered separately to them confirming whether they have any ‘disability’ or ‘special needs’. It is likely that the majority of applicants will consider evidence of a disability or special needs to refer to physical illness, not mental health illness. Moreover, those who suffer from mental health illness (irrespective of its severity) will often not consider themselves to have a ‘disability’. Omitting to refer specifically (and explicitly) to mental health on the form could, in my judgment, discourage applicants from disclosing information about their mental health diagnosis, and thus provide them with support at the point they commence their studies. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce revised application health-question wording, help text and categories with greater emphasis on mental health for the 2023 entry cycle.

Verbatim wording from the response

“In July 2019, UCAS held a cross-sector roundtable discussion to review this question, with a particular focus on the needs of students sharing a mental health condition. The group, which comprised representatives from sector bodies (such as Universities UK and Advance HE) and expert organisations (such as NADP, UMHAN and Student Minds), concluded that the format of the question remained fit for purpose, but a significant update to the wording of the question, help text and categories was needed – including a greater emphasis on mental health. Work to review the language was subsequently completed by autumn 2019 and the full revisions – outlined below – will be introduced in May 2022 for the 2023 entry cycle. The full text can be found in Annex A.”

Source location

2022-0023-Response-from-UCAS_Published
Page 2 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the application health question’s help text and on-screen wording to broaden coverage of conditions and impairments.

Verbatim wording from the response

“In the period between the agreed changes and implementation, we made a number of interim adjustments: in November 2019, we updated the help text to reflect the broader range of conditions and impairments captured and, in May 2021, we made further improvements to the on-screen question text, as follows:”

Source location

2022-0023-Response-from-UCAS_Published
Page 2 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Convene a summer 2022 event to revisit the UCAS application question and reassess whether the existing approach remains appropriate.

Verbatim wording from the response

“As part of our ongoing commitment to ensuring students receive the best experience possible, we regularly review our products and services to ensure that they are fit for purpose. Student mental health is at the forefront of these commitments, and a matter UCAS takes very seriously. Cognisant of the changes to the landscape since we held our original roundtable in 2019, we have committed to convening another event in summer 2022 whereby we will revisit our discussion about the UCAS application and check our original decision remains the best approach. We are also currently undertaking a review of the reference section, which allows teachers and advisers – with the permission of the applicant – to flag any mitigating circumstances, such as a mental health condition.”

Source location

2022-0023-Response-from-UCAS_Published
Page 2 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The UCAS question format was considered fit for purpose, although its wording, help text and categories required updating.

Verbatim wording from the response

“In July 2019, UCAS held a cross-sector roundtable discussion to review this question, with a particular focus on the needs of students sharing a mental health condition. The group, which comprised representatives from sector bodies (such as Universities UK and Advance HE) and expert organisations (such as NADP, UMHAN and Student Minds), concluded that the format of the question remained fit for purpose, but a significant update to the wording of the question, help text and categories was needed – including a greater emphasis on mental health. Work to review the language was subsequently completed by autumn 2019 and the full revisions – outlined below – will be introduced in May 2022 for the 2023 entry cycle. The full text can be found in Annex A.”

Source location

2022-0023-Response-from-UCAS_Published
Page 2 · response
Published 31 January 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Publish research on students’ mental health experiences and disclosure when applying to higher education.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 31 January 2022.
  2. 2

    Release a teacher-and-adviser toolkit and online training module supporting students with mental-health conditions during application and transition.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 31 January 2022.
  3. 3

    Collaborate with sector and specialist organisations to inform a joined-up approach to student mental-health support.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 31 January 2022.
  4. 4

    Provide students with information and advice about mental-health support and the benefits of disclosure in applications.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 31 January 2022.
  5. 5

    Review the application reference section’s handling of mitigating circumstances, including mental health conditions.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 31 January 2022.
  6. 6

    Partner with the Youth Mental Health Ambassador to support year 12 students making post-secondary choices through UCAS Discovery events.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 31 January 2022.
  7. 7

    Develop wellbeing zones at physical UCAS events to provide students with information about mental health and wellbeing in higher education.

    Stated by Universities and Colleges Admissions ServiceStated in progressThe respondent said that this action was in progress when they made their response on 31 January 2022.
  8. 8

    Use social media, including live sessions, to provide timely updates and signpost students to mental-health support.

    Stated by Universities and Colleges Admissions ServiceStated completedThe respondent said that this action was complete when they made their response on 31 January 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Universities and colleges, rather than UCAS, organise and agree applicants’ individual support and reasonable adjustments.

    Stated by Universities and Colleges Admissions ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish research on students’ mental health experiences and disclosure when applying to higher education.

Verbatim wording from the response

“In June 2021, we published our student mental health report, Starting the conversation. Here we found that, while mental health declarations had risen 450% over the last 10 years, nearly half of all applicants with an existing mental health condition chose not to share this with their university due to misconceptions about how the data was used. To address these misconceptions and lingering stigma around mental health, we recommend several next steps – for UCAS, the wider education sector and government, including a joined-up campaign to promote the benefits of disclosure and clarify how the data is used to connect students to the right support for their needs.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Release a teacher-and-adviser toolkit and online training module supporting students with mental-health conditions during application and transition.

Verbatim wording from the response

“- New teacher and adviser resources to help them support students with mental health conditions in their application and transition. This includes a new toolkit and an online training module due for release later this month. - UCAS events – we are currently in the process of developing wellbeing zones in our physical events to support students with more information about mental health and wellbeing in higher education. We have also partnered with Dr ████████, the Youth Mental Health Ambassador to support year 12 students making decisions about their post-secondary choices as part of our UCAS Discovery events.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with sector and specialist organisations to inform a joined-up approach to student mental-health support.

Verbatim wording from the response

“- Sector collaboration – we work closely with Student Minds (UCAS is a member of the Student Space Independent Governance Group), UMHAN, NADP and Advance HE (including the Disabled Students’ Commission) among others to ensure a joined up approach that informs our work. - Information and advice – for students to help them understand more about how to get support and the benefits of sharing a mental health condition in the application. - Social media to engage students in a timely and immediate way, and signpost support. Over the COVID-19 period, we delivered a series of Facebook live sessions to keep students fully updated about the changing situation – these sessions included mental health support from contributors including Dr ████████, Dr ████████, and Student Minds.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide students with information and advice about mental-health support and the benefits of disclosure in applications.

Verbatim wording from the response

“- Sector collaboration – we work closely with Student Minds (UCAS is a member of the Student Space Independent Governance Group), UMHAN, NADP and Advance HE (including the Disabled Students’ Commission) among others to ensure a joined up approach that informs our work. - Information and advice – for students to help them understand more about how to get support and the benefits of sharing a mental health condition in the application. - Social media to engage students in a timely and immediate way, and signpost support. Over the COVID-19 period, we delivered a series of Facebook live sessions to keep students fully updated about the changing situation – these sessions included mental health support from contributors including Dr ████████, Dr ████████, and Student Minds.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the application reference section’s handling of mitigating circumstances, including mental health conditions.

Verbatim wording from the response

“As part of our ongoing commitment to ensuring students receive the best experience possible, we regularly review our products and services to ensure that they are fit for purpose. Student mental health is at the forefront of these commitments, and a matter UCAS takes very seriously. Cognisant of the changes to the landscape since we held our original roundtable in 2019, we have committed to convening another event in summer 2022 whereby we will revisit our discussion about the UCAS application and check our original decision remains the best approach. We are also currently undertaking a review of the reference section, which allows teachers and advisers – with the permission of the applicant – to flag any mitigating circumstances, such as a mental health condition.”

Source location

2022-0023-Response-from-UCAS_Published
Page 2 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Partner with the Youth Mental Health Ambassador to support year 12 students making post-secondary choices through UCAS Discovery events.

Verbatim wording from the response

“- New teacher and adviser resources to help them support students with mental health conditions in their application and transition. This includes a new toolkit and an online training module due for release later this month. - UCAS events – we are currently in the process of developing wellbeing zones in our physical events to support students with more information about mental health and wellbeing in higher education. We have also partnered with Dr ████████, the Youth Mental Health Ambassador to support year 12 students making decisions about their post-secondary choices as part of our UCAS Discovery events.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop wellbeing zones at physical UCAS events to provide students with information about mental health and wellbeing in higher education.

Verbatim wording from the response

“- New teacher and adviser resources to help them support students with mental health conditions in their application and transition. This includes a new toolkit and an online training module due for release later this month. - UCAS events – we are currently in the process of developing wellbeing zones in our physical events to support students with more information about mental health and wellbeing in higher education. We have also partnered with Dr ████████, the Youth Mental Health Ambassador to support year 12 students making decisions about their post-secondary choices as part of our UCAS Discovery events.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use social media, including live sessions, to provide timely updates and signpost students to mental-health support.

Verbatim wording from the response

“- Sector collaboration – we work closely with Student Minds (UCAS is a member of the Student Space Independent Governance Group), UMHAN, NADP and Advance HE (including the Disabled Students’ Commission) among others to ensure a joined up approach that informs our work. - Information and advice – for students to help them understand more about how to get support and the benefits of sharing a mental health condition in the application. - Social media to engage students in a timely and immediate way, and signpost support. Over the COVID-19 period, we delivered a series of Facebook live sessions to keep students fully updated about the changing situation – these sessions included mental health support from contributors including Dr ████████, Dr ████████, and Student Minds.”

Source location

2022-0023-Response-from-UCAS_Published
Page 3 · response
Published 31 January 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Universities and colleges, rather than UCAS, organise and agree applicants’ individual support and reasonable adjustments.

Verbatim wording from the response

“Once the application has been submitted, an important process begins within the university or college to agree the support. It’s important to note that this process varies significantly between institutions and it may differ for students who have applied for Disabled Student Allowances (DSAs), but is broadly as follows:”

Source location

2022-0023-Response-from-UCAS_Published
Page 1 · response
Published 31 January 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026