First reported 30 Oct 2013•Latest report 15 Jun 2026
Definition
What this concern includes
Includes deficiencies in first-aid or basic-life-support training, currency, refresher provision, competence assessment, practical skill, emergency recognition or ability to provide CPR and other appropriate first aid where these concern staff expected or likely to respond to emergencies.
Not included
Excludes failures concerning unrelated professional, clinical or record-keeping competence where first aid is not the safety issue.
Excludes missing or inadequate first-aid equipment, facilities or emergency procedures unless the assertion also directly concerns staff competence to use them.
Excludes delays or failures by emergency services or other responders that are not attributed to staff first-aid competence.
Excludes generic workforce training deficiencies without a direct first-aid or basic-life-support component.
Reports
95
Distinct published reports
Individual concerns
111
A report can raise multiple concerns
Date range
2013–2026
First to latest report issue date
Stated actions
176
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
HM Prison and Probation Service18
Department of Health and Social Care10
Care Quality Commission9
Ministry of Justice9
NHS England7
Pentonville Prison6
Department for Education5
Practice Plus Group4
Care UK3
Department for Transport3
London Ambulance Service NHS Trust3
College of Policing2
Health and Safety Executive2
Metropolitan Police Service2
North West Ambulance Service NHS Trust2
Ministerial department22
NHS trust19
Executive agency18
Prison or young offender institution12
Executive non-departmental public body9
Health and social care service regulator9
Private limited company8
Police force6
Registered charity6
Type not available6
Nursing home5
Company4
Independent healthcare provider4
Multi-service care provider4
Residential care home4
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Manchester West
Concerns raised1
Inadequate staff confidence in emergency first aid for choking cases
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Provide anti-choking devices and training on their use to every service supporting individuals with SALT guidelines.
Stated by Bolton CaresStated completedThe respondent said that this action was complete when they made their response on 27 December 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing face-to-face first-aid training includes dedicated choking-response instruction and exceeds required standards.
Stated by Bolton CaresExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Leicester City and South Leicestershire
Concerns raised2
Failure to provide refresher first aid and CPR training to prison officers
Failure to provide prison officers with foundation first aid and CPR training
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Re-issue the HMPPS First Aid Policy Framework nationally, including requirements for emergency first-aid training and local staffing risk assessments.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
Action
Develop First Aid Awareness training videos with St John Ambulance to refresh staff understanding of first-aid procedures.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 October 2024.
Action
Launch the developed First Aid Awareness training videos for staff.
Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 15 October 2024.
Berkshire
Concerns raised1
Lack of understanding of first aid for unresponsive people
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Deliver extended three-and-a-half-hour in-person basic life support and manual handling refresher training to care staff.
Stated by AS Chiltern Homecare Ltd T/A Caremark (Three Rivers & ChilternStated completedThe respondent said that this action was complete when they made their response on 16 October 2024.
Action
Deliver externally provided in-person basic life support training with practical demonstrations, practice and mandatory competency assessments across four staff sessions.
Stated by AS Chiltern Homecare Ltd T/A Caremark (Three Rivers & ChilternStated plannedThe respondent said that this action was planned when they made their response on 16 October 2024.
Action
Add first aid as a standing agenda item at full-team meetings and regular supervision sessions to discuss incidents, best practice and staff concerns.
Stated by AS Chiltern Homecare Ltd T/A Caremark (Three Rivers & ChilternStated plannedThe respondent said that this action was planned when they made their response on 16 October 2024.
Action
Discuss the medication concerns policy and first aid procedures with staff at the scheduled December team meeting, including emergency scenarios and policy access.
Stated by AS Chiltern Homecare Ltd T/A Caremark (Three Rivers & ChilternStated plannedThe respondent said that this action was planned when they made their response on 16 October 2024.
Gloucestershire
Concerns raised1
Lack of a requirement for transport crew to be qualified first aiders
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Publish statutory guidance strengthening local-authority arrangements for children’s home-to-school travel, including medical-needs risk assessment, suitable support and staff training.
Stated by Department for EducationStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
Cumbria
Concerns raised1
Failure to retain and apply basic resuscitation training
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.6
Action
Provide basic life-support training for all senior staff and registered nurses.
Stated by WESTMORLAND HEALTHCARE LIMITEDStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
Action
Conduct daily walk-round audits that test staff knowledge of ABCDE assessment and recognition of cardiac arrest.
Stated by WESTMORLAND HEALTHCARE LIMITEDStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
Action
Followed up the provider’s actions addressing the CPR incident, including staff refresher training and action concerning the involved nurse.
Stated by Care Quality CommissionStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
Action
Continue the fitness-to-practise investigation into the registered nurse and decide whether to progress or close the case for public-protection reasons.
Stated by Nursing and Midwifery CouncilStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2024.
Action
Complete a risk assessment to determine whether urgent interim restrictions or suspension are required to protect the public.
Stated by Nursing and Midwifery CouncilStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
Action
Keep the decision not to impose an interim order under review pending new information.
Stated by Nursing and Midwifery CouncilStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Without defibrillators, suitable resuscitation policies, procedures and trained staff are considered an appropriate alternative.
Stated by Care Quality CommissionExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
An interim order restricting or suspending the nurse’s practice was not considered necessary for public protection or otherwise in the public interest.
Stated by Nursing and Midwifery CouncilNo action considered necessaryThe respondent said that no further action was needed.
Inner West London
Concerns raised2
Failure of first aid training to be prison specific for recognising unconsciousness
Failure to centrally record and monitor first aid training
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Inner West London
Concerns raised1
Lack of clarity in first aid training on the use of rescue breaths during resuscitation attempts
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Central and South East Kent
Concerns raised1
Lack of refresher training for paediatric first aid staff between three-year renewals
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Leicester City and South Leicestershire
Concerns raised1
Lack of first aid training for accommodation staff
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Train 23 operational team members in first aid, with programmes commencing in August 2024 to provide trained-first-aider access across all properties.
Stated by PBSA Portfolio Advisor Limited t/a Student RoostStated plannedThe respondent said that this action was planned when they made their response on 23 May 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Student Roost is responsible for addressing the first matter of concern; the Trust will respond only to the second matter relevant to it.
Stated by Leicestershire Partnership NHS TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Coventry
Concerns raised1
Failure to provide sufficiently frequent and effective emergency response training for care home staff
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Provide face-to-face basic life-support and Level 1 first-aid training covering choking recognition, immediate response and escalation; training has reached 82% of staff.
Stated by J&K PartnershipStatus at responseThe respondent said that this action was partly complete when they made their response on 29 April 2024.
Action
Give the two staff members without face-to-face training choking-response guidance and e-learning training.
Stated by J&K PartnershipStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.
Action
Deliver a face-to-face three-day Level 3 first-aid qualification to all service shift leaders.
Stated by J&K PartnershipStated plannedThe respondent said that this action was planned when they made their response on 29 April 2024.
Action
Introduce tabletop emergency exercises alongside face-to-face training and continuing e-learning.
Stated by J&K PartnershipStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.
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Includes deficiencies in first-aid or basic-life-support training, currency, refresher provision, competence assessment, practical skill, emergency recognition or ability to provide CPR and other appropriate first aid where these concern staff expected or likely to respond to emergencies.
