First reported 30 Oct 2013•Latest report 15 Jun 2026
Definition
What this concern includes
Includes deficiencies in first-aid or basic-life-support training, currency, refresher provision, competence assessment, practical skill, emergency recognition or ability to provide CPR and other appropriate first aid where these concern staff expected or likely to respond to emergencies.
Not included
Excludes failures concerning unrelated professional, clinical or record-keeping competence where first aid is not the safety issue.
Excludes missing or inadequate first-aid equipment, facilities or emergency procedures unless the assertion also directly concerns staff competence to use them.
Excludes delays or failures by emergency services or other responders that are not attributed to staff first-aid competence.
Excludes generic workforce training deficiencies without a direct first-aid or basic-life-support component.
Reports
95
Distinct published reports
Individual concerns
111
A report can raise multiple concerns
Date range
2013–2026
First to latest report issue date
Stated actions
176
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
HM Prison and Probation Service18
Department of Health and Social Care10
Care Quality Commission9
Ministry of Justice9
NHS England7
Pentonville Prison6
Department for Education5
Practice Plus Group4
Care UK3
Department for Transport3
London Ambulance Service NHS Trust3
College of Policing2
Health and Safety Executive2
Metropolitan Police Service2
North West Ambulance Service NHS Trust2
Ministerial department22
NHS trust19
Executive agency18
Prison or young offender institution12
Executive non-departmental public body9
Health and social care service regulator9
Private limited company8
Police force6
Registered charity6
Type not available6
Nursing home5
Company4
Independent healthcare provider4
Multi-service care provider4
Residential care home4
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Manchester South
Concerns raised1
Failure to provide timely First Aid refresher training on Basic Life Support for hanging casualties
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Complete a national review of the First Aid Learning Programme, incorporating police clinical expertise and relevant external recommendations.
Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
Action
Publish the revised First Aid Learning Programme focused on casualty care, preserving life and first-responder skills.
Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
Action
Increase recommended annual refresher training from four to six hours and initial training from nine to twelve hours for public-facing officers.
Stated by College of PolicingStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
Action
Strengthen first-aid training governance through monitoring, regular attendance-data sharing, monthly governance oversight and compliance accountability.
Stated by Greater Manchester PoliceStated completedThe respondent said that this action was complete when they made their response on 22 February 2024.
Manchester City
Concerns raised1
Lack of mandatory in-date basic first aid training for prison officers
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Re-issue the national first aid policy framework with requirements for emergency and prison first-aid training and appropriate staffing.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
Action
Continue conducting regular reviews to ensure first-aid staffing and healthcare provision meet the prison’s needs.
Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing first-aid staffing, training, healthcare provision and CPR guidance are considered sufficient to address concerns about emergency medical responses.
Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Derby and Derbyshire
Concerns raised1
Failure to provide all staff with comprehensive basic first-aid training and refresher courses
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Extend basic first-aid training to all reception team members, including night-shift staff, by working through delivery logistics and implementing the training.
Stated by TravelodgeStated in progressThe respondent said that this action was in progress when they made their response on 25 January 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing basic first aid training for hotel management teams remains adequate and appropriate given incident patterns, timing and the circumstances of the death.
Stated by TravelodgeExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Cheshire
Concerns raised1
First-aid training failing to include calming-intervention training
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Develop and update Public and Personal Safety Training to cover ABD presentation and causes, de-escalation, restraint risks, medical assistance, monitoring, and scenario-based decision-making.
Stated by College of Policing and National Police Chiefs’ CouncilStated completedThe respondent said that this action was complete when they made their response on 28 November 2023.
Derby and Derbyshire
Concerns raised1
Lack of adequate first aid training and equipment for cold water immersion sessions
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Inner North London
Concerns raised2
Lack of ongoing first aid training for prison officers
Low first aid understanding among prison officers
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Issue emergency response guides to all prisons, covering required actions and circumstances for calling a medical emergency response code.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 22 September 2023.
Action
Distribute emergency response pocket cards to prisons and staff as reminders of how to respond to medical emergencies.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 22 September 2023.
Action
Publish, introduce and circulate the national First Aid and Emergency Aid Manual to prison staff at HMP Pentonville.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 22 September 2023.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Prison authorities, rather than healthcare, are responsible for addressing staff training and prisoner guidance on managing seizures and first aid.
Stated by Practice Plus GroupRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Swansea and Neath Port Talbot
Concerns raised1
Failure to provide staff with CPR training
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing policy of calling emergency services and relying on qualified medical professionals is considered sufficient; CPR training will not be added.
Stated by J D Wetherspoon PLCExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Essex
Concerns raised1
Failure to require certificated First Aid and Basic Life Support training before solo support duties
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.6
Action
Introduce a revised training programme featuring certified Emergency First Aid training, including Basic Life Support, and additional in-house training.
Stated by Peabody TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
Action
Require new care workers to complete enhanced Emergency First Aid training within their first month and prohibit lone working until completion.
Stated by Peabody TrustStated plannedThe respondent said that this action was planned when they made their response on 12 February 2024.
Action
Roll out the revised Emergency First Aid training course to more than 420 existing care workers within one year.
Stated by Peabody TrustStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2024.
Action
Update and republish Core and Mandatory training guidance to reflect the CQC Single Assessment Framework.
Stated by Skills for Care LtdStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2024.
Action
Host Care Certificate resources, including the Basic Life Support standard, for adult social care employers and workers.
Stated by Skills for Care LtdStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
Action
Develop a specification for a new Level 2 Adult Social Care Certificate qualification based on existing Care Certificate standards.
Stated by Skills for Care LtdStatus unclearThe respondent did not make the status of this action clear when they made their response on 12 February 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
The body cannot mandate or enforce adult social care training because it is an independent charitable organisation without regulatory authority.
Stated by Skills for Care LtdUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Position
Employers are responsible for determining required training, ensuring mandatory training, and assessing when workers can work unsupervised.
Stated by Skills for Care LtdRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Black Country
Concerns raised1
Lack of staff training in CPR
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Review staff training, including mandatory training and emergency-response skills and competences.
Stated by Wolverhampton City CouncilStated plannedThe respondent said that this action was planned when they made their response on 4 November 2022.
Action
Provide CPR training to all employees and refresh it annually.
Stated by Hibiscus Housing Association LimitedStated completedThe respondent said that this action was complete when they made their response on 4 November 2022.
South Yorkshire (Western)
Concerns raised1
Lack of staff confidence in using basic first aid training
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
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Includes deficiencies in first-aid or basic-life-support training, currency, refresher provision, competence assessment, practical skill, emergency recognition or ability to provide CPR and other appropriate first aid where these concern staff expected or likely to respond to emergencies.
