Recipient

Pinterest Europe Ltd.

First report 13 Oct 2022•Latest report 13 Oct 2022

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
3

Across all linked responses

Stated actions
8

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
8stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Pinterest Europe Ltd. linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to Pinterest, Inc., now represented here by Pinterest Europe Ltd..

    North London

    AI-generated summary

    Molly Rose Russell · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Molly Rose Russell, aged 14, was found having hanged herself on 21 November 2017. The report describes her depression and exposure to online content involving self-harm, suicide and other negative material, which was likely to have negatively affected her mental health and contributed to her death. Principal concerns included the lack of age verification, separation between adult and child users, age-specific content controls, algorithmic content provision and parental access or monitoring.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of separation between adult and child platform areas

    Wider context from the report

    “1. There was no separation between adult and child parts of the platforms or separate platforms for children and adults. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Use of algorithms to provide content together with adverts

    Wider context from the report

    “4. That algorithms were used to provide content together with adverts. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of parental, guardian or carer access to material viewed by a child

    Wider context from the report

    “5. That the parent, guardian or carer did not have access, to the material being viewed or any control over that material. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of age verification at online platform sign-up

    Wider context from the report

    “2. There was no age verification when signing up to the on-line platform. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of parental, guardian or carer control over material viewed by a child

    Wider context from the report

    “5. That the parent, guardian or carer did not have access, to the material being viewed or any control over that material. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to control online content so that it is age specific

    Wider context from the report

    “3. That the content was not controlled so as to be age specific. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Pinterest Europe Ltd.; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to separately link a child's account to a parent, guardian or carer's account for monitoring

    Wider context from the report

    “6. That the child's account was not capable of being separately linked to the parent, guardian or carer's account for monitoring. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and test automated signals to limit depressive-content distribution to teen users.

    Verbatim wording from the response

    “1. To develop ways to further limit the distribution of depressive content on Pinterest to teens. Molly’s case has reinforced that depressive content merits careful treatment. We will develop and test automated signals to understand how best to limit the distribution of depressive content to teens on Pinterest - for example - not showing “more like this” prompts if a teen views a Pin that may be depressive. In addition, we will work to continue ensuring that we do not send notifications containing depressive content to Pinterest users (who we call “Pinners”) and ensure that we do not recommend searches for depressive quotes as autocompletes or “ideas you may love” to any Pinners either.”

    Source location

    Response from Pinterest
    Page 1 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Continue working with experts, legislators, and industry participants to address age-assurance challenges.

    Verbatim wording from the response

    “5. To continue to work through the challenges of age assurance with experts, legislators, and the rest of the market.”

    Source location

    Response from Pinterest
    Page 2 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Separate platforms or age-specific content may not improve teen safety and could dilute moderation efforts or divert resources.

    Verbatim wording from the response

    “We have considered whether separate platforms for those over and under 18, and/or providing age-specific content to those two groups, would make Pinterest safer.”

    Source location

    Response from Pinterest
    Page 7 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Effective age assurance remains constrained by evolving technology, circumvention risks and potential privacy burdens.

    Verbatim wording from the response

    “Age assurance is a key priority for Pinterest in order to help protect the safety of both teen Pinners and those too young to open an account (under 13s). These are industry-wide challenges, technological solutions continue to evolve, and we remain committed to exploring the best ways to combat this issue. Unless and until age assurance technology works with greater efficacy, teens will still find ways to circumvent the age assurance process. Similarly, there are active debates regarding whether age assurance regimes may introduce undue burdens on an internet user’s privacy by preventing them from visiting a site if they wish to withhold information from an internet platform regarding their identity.”

    Source location

    Response from Pinterest
    Page 6 · response
    Published 14 October 2022

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
12%50%38%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026