First report 26 Jul 2019•Latest report 26 Jul 2019
Recipient record
Reports, concerns and published responses
Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.
Reports
1
Naming this recipient
Published responses
100%
Found for named reports
Concerns addressed
2
Across all linked responses
Stated actions
2
Described in responses
Reports over time
Reports over time
Reports naming this recipient by issue year.
Evidence profile
Report topics
Share of this recipient’s reports compared with all other recipients.
100%published responses found
2stated actions described
Topic comparisons are not available in the current evidence snapshot.
Concerns and recipient responses
Statements from Taycare Medical Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.
West Yorkshire (Western)
Concerns raised3
Inadequate guidelines for the use of Aspen collars
Inadequate training for applying and fixing collars to patients' needs
Ineffective communications about collar fitting and patients' general care
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2
Action
Maintain qualified orthotist training, probationary mentoring and mock fittings to assess competence in Aspen-collar application and fixing.
Stated completedThe respondent said that this action was complete when they made their response on 9 September 2019.
Action
Supply each Aspen collar with applicable manufacturer instructions and leave those instructions with the patient after fitting.
Stated completedThe respondent said that this action was complete when they made their response on 9 September 2019.
Respondent positions A position is what this recipient says about the concern when it does not describe a specific action.3
Position
TayCare follows manufacturer fitting guidelines and does not create clinical guidelines; treating doctors decide whether an Aspen collar is used.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
TayCare has no authority to order, arrange or provide training for NHS staff.
Outside remitThe respondent said that this matter was outside its role or authority.
Position
Manufacturer instructions and qualified orthotists are considered sufficient to achieve appropriate patient-specific collar fitting and training.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations